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Added 3 mins ago
S
Retail Assistant Store Manager
Skechers
Ottawa, ON
- Part-time
The Assistant Store Manager position is critical to our success, providing support to the Management Team in all areas of operations management and team leadership. You’ll drive the store’s…
Added 3 mins ago
JC
Operations Manager
JYSK Canada
Hamilton, ON
- $50,000 to $55,000 CAD / year
- Full-time
As the Operations Manager you will be responsible for protecting JYSK’s assets and minimizing losses though effective execution of loss prevention policies and procedures in store. You will…
Added 3 mins ago
MC
Financial Services Representative - Full Time
Meridian Credit Union
Hamilton, ON
- $50,000 to $53,000 CAD / year
- Full-time
Our Retail teams work alongside our partners in Wealth, Small Business, and Mobile Mortgage Specialists to support our Members' holistic financial growth.
Added 3 mins ago
SF
Coordinator, Granting and Hospital Relations (12-month Contract)
SickKids Foundation
Toronto, ON
- Full-time
…routine, low-value work. This role reports directly to the Manager, Granting & Hospital…
Added 3 mins ago
GT
Specialist, Ground Transportation
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Reporting to the Manager, Ground Transportation Operations, this position will monitor all groundside transportation, ensuring standards are being met and dispatching contract staff. The…
Added 3 mins ago
MR
Merchandiser (Timmins, ON)
Match Retail
Timmins, ON
- $30 CAD / hour
- Contract
Strong customer focus and ability to foster lasting relationships and convey brand messages.
Added 3 mins ago
MR
Merchandiser (Clarenville, NL)
Match Retail
Clarenville, NL
- $30 CAD / hour
- Contract
Strong customer focus and ability to foster lasting relationships and convey brand messages.
Added 3 mins ago
MR
Merchandiser (Owensound, ON)
Match Retail
Owen Sound, ON
- $30 CAD / hour
- Contract
Strong customer focus and ability to foster lasting relationships and convey brand messages.
Added 3 mins ago
MR
Merchandiser (Marystown, NL)
Match Retail
Marystown, NL
- $30 CAD / hour
- Contract
Strong customer focus and ability to foster lasting relationships and convey brand messages.
Added 3 mins ago
MR
Merchandiser (Sarnia, ON)
Match Retail
Sarnia, ON
- $30 CAD / hour
- Contract
Strong customer focus and ability to foster lasting relationships and convey brand messages.
Added 3 mins ago
MR
Merchandiser (Stephenville, NL)
Match Retail
Stephenville, NL
- $30 CAD / hour
- Contract
Strong customer focus and ability to foster lasting relationships and convey brand messages.
Added 3 mins ago
MR
Merchandiser (Leamington, ON)
Match Retail
Leamington, ON
- $30 CAD / hour
- Contract
Strong customer focus and ability to foster lasting relationships and convey brand messages.
Added 3 mins ago
MR
Part-Time Sales Associate
Match Retail
Burnaby, BC
- $25 CAD / hour
- Part-time
…If you're passionate about high-end products and thrive in customer-facing roles, this part-time opportunity offers the perfect blend of flexibility, competitive pay, and personal…
Added 3 mins ago
O&
Assistant General Manager - Aera
Oliver & Bonacini
Toronto, ON
- Full-time
…and unforgettable guest experiences. Reporting to the General Manager, the Assistant General Manager plays a key leadership role in all aspects of restaurant operations. Working closely…
Added 3 mins ago
CF
Personal Trainer
Crunch Fitness Canada
ON · Waterdown, ON
- $25 to $40 CAD / hour
- Full-time
Inclusive Company Culture: Refer-a-friend incentives, free uniforms, manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts),…
Added 3 mins ago
R
Assistant Branch Manager Intern, Bloor & Yonge Branch
RBC
Toronto, ON
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team…
Added 3 mins ago
R
Assistant Branch Manager Intern, Bloor & Yonge Branch
RBC
Toronto, ON
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team…
Added 3 mins ago
R
Branch Manager, Dundas & Parliament Branch
RBC
Toronto, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 3 mins ago
Water Strategy Manager, AWS Water Team
Amazon
Toronto, ON
…other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers…
Added 18 mins ago
EB
Manager, Technology Workplace Services
EQ Bank
Toronto, ON
- Volunteer
The Manager, Technology Workplace Services will manage responsibilities in a matter consistent with the Bank’s Risk Appetite Framework; actively support regulatory compliance management and…
Added 18 mins ago
SJ
Associate Brand Manager
So Jobs
Montreal, QC
- $78,300 to $102,300 CAD / year
- Full-time
Senior Analyst, Brand Revenue Growth Management (RGM) / Associate Manager, Brand Revenue Growth Management (RGM)
Added 18 mins ago
AU
Outside Sales Consultant
Alsco Uniforms
Calgary, AB
- $75,000 CAD / year
- Full-time
…into. In this position, you will report to a Regional Sales Manager that will train you, coach you and assist you in closing new business. After your 13-week training period, you will be…
Added 18 mins ago
S
Adjuster
SCIC
Rosetown, SK
- Full-time
…procedures to complete a variety of claim types; to act as the Customer Service Office’s (CSO) primary contact for producers to discuss farm operation needs with, paired with providing SCIC…
Added 18 mins ago
Business Development Manager
Questrade Financial Group
QC
…for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best…
Added 18 mins ago
Estimator
State Window Corporation
Vaughan, ON
Reports directly to the Estimating Manager. The Estimator is responsible for preparing accurate and timely takeoffs for projects involving Window Wall, Curtain Wall, Railings, Metal Panels,…

Robertson & Company Ltd.

Operations Officer II

Mississauga, ON, Canada

Contract Period: 6 months with potential to extend or convert Pay Rate: $26 per hour Location: Mississauga, ON Location Type: Hybrid Business Hours: Monday – Friday, 8:00 AM – 4:00 PM · Contract

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Job details

Pay: Contract Period: 6 months with potential to extend or convert Pay Rate: $26 per hour Location: Mississauga, ON Location Type: Hybrid Business Hours: Monday – Friday, 8:00 AM – 4:00 PM
Job type: Contract
Apply by: Nov 25, 2026
Experience: 2-4 years of banking/financial experience.
Posting language: English
Posted: Oct 26, 2026

Original job description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction:
Prime Hires is seeking a skilled Operations Officer II to join our client in support of an existing vacancy.

Contract Period: 6 months with potential to extend or convert
Pay Rate: $26 per hour
Location: Mississauga, ON
Location Type: Hybrid
Business Hours: Monday – Friday, 8:00 AM – 4:00 PM

Job Responsibilities:

Provides a broad range of operational support and/or performs general to specialized transactions and/or other processing activities for own functional area within Operations & Technology.
Supports partner relationships and is responsible for maintaining operational effectiveness to ensure business objectives, Service Level Goals and CEI targets are met.
Reports to a Team Manager within the Team Structure.
Positively contributes to the overall customer experience and loyalty index in each interaction.
Ensure customer problems are handled appropriately by utilizing the established partner problem resolution process both internally and externally and escalating when required.
Create and/or recognize exceptional customer service through established programs.
Ensure all required processing and enquiries are fulfilled meeting Service Level Goals.
E4Provide subject matter expertise for internal and external partners within defined areas.
Complete assigned tasks accurately & within established standards.
Actively participate in daily touch points and work distribution Contribute to the achievement of satisfactory audits by understanding & following audit and process guidelines.
Identify areas of risk and escalate as necessary.
Be knowledgeable and comply with Bank Codes of Conduct.
Identify, suggest and actively participate in process improvements.
Understand and apply bank/service center operating policies and procedures.
Demonstrate flexibility by adapting to change within business area and unit.
Adopt new processes and technology improvements.
Ensure necessary due diligence is taken to support the accuracy of all transactions.

Experience & Qualification Requirements:

Post- Secondary degree required.
2-4 years of banking/financial experience.
Transactions experience.
Meeting SLAs.
Proficiency in Microsoft Office 365- Excel, Word, Outlook.
AI tools- Copilot experience.

How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Prime Hires & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.

Prime Hires & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.

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More about this job

Responsibilities

Process operational transactions and enquiries accurately while meeting service level goals and maintaining operational effectiveness. Support customers and partners, follow audit and compliance procedures, identify and escalate risks, and contribute to process improvements.

Requirements

A post-secondary degree and 2–4 years of banking or financial experience, including transaction experience and meeting service level agreements, are required. Proficiency in Microsoft Office 365 applications - Excel, Word, and Outlook - and experience with AI tools such as Copilot are also required.

Skills

Banking Operations
Financial Transactions
Transaction Processing
Customer Service
Partner Relationship Support
Problem Resolution
Operational Risk Identification
Audit Compliance
Process Improvement
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Copilot
Due Diligence
Adaptability

Visa sponsorship

Not detected in the job text

Keywords

Banking Operations
Financial Services
Operations And Technology
Transaction Processing
Customer Experience
Customer Loyalty
Service Level Goals
Service Level Agreements
Partner Relationships
Operational Effectiveness
Problem Resolution
Subject Matter Expertise
Audit Guidelines
Process Guidelines
Risk Escalation
Codes Of Conduct
Process Improvement
Operating Policies And Procedures
Due Diligence
Microsoft Office 365
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Copilot
Artificial Intelligence Tools
Background Screening

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