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Added 7 mins ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology,…
Added 7 mins ago
S
Customer Experience Associate - Canmore, AB (22.5 hours/week)
Scotiabank
Canmore, AB
- Full-time
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 7 mins ago
RM
Registered Nurse
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The Registered Nurse in the Ross Memorial Mental Health Program will function as a member of the interdisciplinary team and as such, is involved with cases of a complex clinical nature and…
Added 7 mins ago
L
Seasonal Guest Experience Lead | Banff Avenue
lululemon
Banff, AB
- Full-time
…guest. The Guest Experience Lead is part of the store leadership team, responsible for driving store performance on the floor through guest experience and team achievement of daily sales or…
Added 7 mins ago
IR
Home Care Attendant
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Full-time
Under the direction of the Home Care Resource Coordinator, the Home Care Attendant functions as a member of a multidisciplinary team. The Home Care Attendant provides personal and…
Added 7 mins ago
IR
Home Care Attendant
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Full-time
Under the direction of the Home Care Resource Coordinator, the Home Care Attendant functions as a member of a multidisciplinary team. The Home Care Attendant provides personal and…
Added 7 mins ago
IR
Home Care Attendant
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Full-time
Under the direction of the Home Care Resource Coordinator, the Home Care Attendant functions as a member of a multidisciplinary team. The Home Care Attendant provides personal and…
Added 7 mins ago
IR
Home Care Attendant
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Internship
Under the direction of the Home Care Resource Coordinator, the Home Care Attendant functions as a member of a multidisciplinary team. The Home Care Attendant provides personal and…
Added 7 mins ago
IR
Health Care Aide
Interlake-Eastern Regional Health Authority
Eriksdale, MB
- Full-time
The Health Care Aide is a member of the health care team, working under the direction of the Registered Nurse and /or Licensed Practical Nurse. The Health Care Aide is responsible for…
Added 7 mins ago
IR
Health Care Aide, Surgery
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Full-time
The Health Care Aide is a member of the health care team, working under the direction of the Registered Nurse and /or Licensed Practical Nurse. The Health Care Aide is responsible for…
Added 7 mins ago
IR
Health Care Aide, Emergency
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Internship
The Health Care Aide is a member of the health care team, working under the direction of the Registered Nurse and /or Licensed Practical Nurse. The Health Care Aide is responsible for…
Added 7 mins ago
IR
Health Care Aide, Emergency
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Full-time
The Health Care Aide is a member of the health care team, working under the direction of the Registered Nurse and /or Licensed Practical Nurse. The Health Care Aide is responsible for…
Added 7 mins ago
IR
Health Care Aide
Interlake-Eastern Regional Health Authority
Beausejour, MB
- Full-time
The Health Care Aide is a member of the health care team, working under the direction of the Registered Nurse and /or Licensed Practical Nurse. The Health Care Aide is responsible for…
Added 7 mins ago
IR
Health Care Aide, Emergency
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Internship
The Health Care Aide is a member of the health care team, working under the direction of the Registered Nurse and /or Licensed Practical Nurse. The Health Care Aide is responsible for…
Added 7 mins ago
IR
Registered Nurse, Home Care
Interlake-Eastern Regional Health Authority
Lac du Bonnet, MB
- Full-time
Under the supervision of the Home Care Nursing Supervisor the Registered Nurse – Home Care functions as a member of the multi-disciplinary team. The Registered Nurse – Home Care administers…
Added 7 mins ago
IR
Health Care Aide, Medicine
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Full-time
The Health Care Aide is a member of the health care team, working under the direction of the Registered Nurse and /or Licensed Practical Nurse. The Health Care Aide is responsible for…
Added 7 mins ago
IR
Health Care Aide, Emergency
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Internship
The Health Care Aide is a member of the health care team, working under the direction of the Registered Nurse and /or Licensed Practical Nurse. The Health Care Aide is responsible for…
Added 7 mins ago
IR
Health Care Aide
Interlake-Eastern Regional Health Authority
Oakbank, MB
- Full-time
The Health Care Aide is a member of the health care team, working under the direction of the Registered Nurse and /or Licensed Practical Nurse. The Health Care Aide is responsible for…
Added 7 mins ago
IR
Home Care Scheduling Clerk
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Full-time
Ability to work both independently with minimum supervision and as a team member.
Added 7 mins ago
IR
Home Care Attendant
Interlake-Eastern Regional Health Authority
Lac du Bonnet, MB
- Full-time
Under the direction of the Home Care Resource Coordinator, the Home Care Attendant functions as a member of a multidisciplinary team. The Home Care Attendant provides personal and…
Added 7 mins ago
IR
Home Care Resource Coordinator
Interlake-Eastern Regional Health Authority
Lac du Bonnet, MB
- Full-time
…supervision and evaluation of Home Care Attendants (HCA). As a member of the Home Care Team, the incumbent supervises and ensures the efficient delivery of services to Home Care clients by…
Added 7 mins ago
IR
Home Care Attendant
Interlake-Eastern Regional Health Authority
Oakbank, MB
- Full-time
Under the direction of the Home Care Resource Coordinator, the Home Care Attendant functions as a member of a multidisciplinary team. The Home Care Attendant provides personal and…
Added 7 mins ago
IR
Home Care Attendant
Interlake-Eastern Regional Health Authority
Lac du Bonnet, MB
- Internship
Under the direction of the Home Care Resource Coordinator, the Home Care Attendant functions as a member of a multidisciplinary team. The Home Care Attendant provides personal and…
Added 7 mins ago
IR
Health Care Aide
Interlake-Eastern Regional Health Authority
Beausejour, MB
- Internship
The Health Care Aide is a member of the health care team, working under the direction of the Registered Nurse and /or Licensed Practical Nurse. The Health Care Aide is responsible for…
Added 7 mins ago
IR
Home Care Attendant
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Full-time
Under the direction of the Home Care Resource Coordinator, the Home Care Attendant functions as a member of a multidisciplinary team. The Home Care Attendant provides personal and…

Robertson & Company Ltd.

Operations Officer II

Toronto, ON, Canada

Contract Period: 5 months with Potential to extend or convert Pay Rate: $26 per hour Location: Toronto, ON Location Type: Onsite Business Hours: Monday – Friday, core business hours · Contract

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Job details

Pay: Contract Period: 5 months with Potential to extend or convert Pay Rate: $26 per hour Location: Toronto, ON Location Type: Onsite Business Hours: Monday – Friday, core business hours
Job type: Contract
Apply by: Apr 22, 2027
Posting language: English
Posted: Oct 23, 2026

Original job description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction:
Prime Hires is seeking a skilled Operations Officer II to join our client in support of an existing vacancy.

Contract Period: 5 months with Potential to extend or convert
Pay Rate: $26 per hour
Location: Toronto, ON
Location Type: Onsite
Business Hours: Monday – Friday, core business hours

Job Responsibilities:

Process transactions accurately and on time.
Escalate processing issues were necessary to ensure a high level of service is maintained.
Serve clients as required – adhere to Service Level Agreements (SLA) and internal service delivery standards.
Follow firm and industry regulations and operating practices in completing and recording transactions for either the firm or clients.
Identify opportunities to improve service delivery and support process improvement initiatives.
Participate fully as a member of the team, promote team effectiveness, and contribute to a positive work environment.
Support the team by continuously developing knowledge in own area.
Ensure adherence to all HR policies, other Bank, and Industry Codes of Conduct.
Keep others informed and up to date about the status/progress of projects and all relevant or useful information related to day-to-day activities.
Prioritize and manage own workload to meet SLA requirements for service and productivity.
Multi-task with multiple applications.
Follow firm and industry regulations and operating practices in completing and recording transactions for either the firm or clients.
Adapt to fast paced environment/ under pressure / high volumes.
Escalate non-standard or high-risk transactions or other activities as appropriate.
Ensure documentation prepared/completed is accurate and properly reflects client/business intentions and is consistent with relevant rules/regulations.
Complete investigations – report/escalate risk issues identified or process gaps.
Know and apply system capabilities, ensure upload/download of information is completed timely and accurately.
Assist in analysis, development, testing, and implementation of operating and process improvement.

Experience & Qualification Requirements:

Post-Secondary degree required.
Prior banking, financial institution, or corporate work experience.
Prior customer service experience.
Product knowledge of RSP’S, TFSA's.
Strong technical skills or background (comfortable using various applications, can create EUC’s etc.).
Someone who is Customer service oriented (emails, phone calls).
Proficient in Microsoft Excel.
Familiar with Macros.

How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Prime Hires & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.

Prime Hires & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.

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More about this job

Responsibilities

Process and document financial transactions accurately and on time while meeting service standards, following regulations, and escalating unusual, high-risk, or problematic cases. Manage investigations and workload, keep the team informed, and contribute to process improvements and effective team operations.

Requirements

A post-secondary degree and prior experience in banking, financial institutions, or corporate work, along with customer service experience, are required. Candidates should know RSP and TFSA products, be proficient in Excel and familiar with macros, and be comfortable using multiple applications and creating end-user computing tools.

Skills

Transaction Processing
Customer Service
RSP Product Knowledge
TFSA Product Knowledge
Microsoft Excel
Macros
Technical Skills
Multitasking
Risk Escalation
Process Improvement
Investigation
Documentation Accuracy
Workload Prioritization

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Institution
Transaction Processing
Customer Service
RSP
TFSA
Microsoft Excel
Macros
End-User Computing
Service Level Agreements
Regulatory Compliance
Risk Escalation
Process Improvement
Investigations
Documentation
Operating Practices
Multiple Applications
Data Uploads
Data Downloads
Testing
Implementation

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