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Added 6 mins ago
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Business Development Manager GTA
Digicast
Toronto, ON
- Full-time
The Business Development Manager – Toronto Market is responsible for driving new business, developing and nurture strategic relationships in the GTA, and positioning Digicast as the premier…
Added 6 mins ago
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Foreman IS
Clean Harbors
Sainte-Catherine, QC
- Full-time
…progress and providing regular summary reports to the Site…
Added 6 mins ago
CO
Job ID #32314: Supervisor, IT Infrastructure
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the Manager, IT Infrastructure, the Supervisor, Infrastructure oversees operation, maintenance, availability, performance and continual improvement of the City’s enterprise…
Added 6 mins ago
CO
Job ID #32307: Cook (PERIODIC)
City of Hamilton
Hamilton, ON
- Part-time
Reporting to the Program Manager, plans children’s menus and prepares meals and snacks for children, of the Family Centre, in compliance with the Child Care and Early Years Act. Maintains…
Added 21 mins ago
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Yard Department Manager
J.D. Irving, Limited
Mount Pearl, NL
- Full-time
Yard/Drive Thru Managers are responsible for the sales results and daily management of their area. This includes executing marketing campaigns, managing inventory, and participating in…
Added 21 mins ago
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Customer Experience Associate - Greater Toronto Area
TD
Ajax, ON · Markham, ON · Pickering, ON · Richmond Hill, ON · Stouffville, ON · Toronto, ON
- Part-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock…
Added 21 mins ago
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Senior Financial Crime Risk Investigator - Ministerial Directives and Sanctions
TD
Toronto, ON
- Full-time
Adhere to enterprise frameworks or methodologies that relate to activities for respective business area(s)
Added 36 mins ago
PH
Patient Care Coordinator, BC Mental Health and Substance Use Services
Provincial Health Services Authority
Vancouver, BC
- Full-time
…Cultural lens coordinates client care activities in a defined area of clinical expertise and provides leadership and guidance to designated staff. Facilitates efficient client flow and…
Added 36 mins ago
PH
Social Worker
Provincial Health Services Authority
Surrey, BC
- Full-time
The Social Worker reports operationally to the Manager or the Patient Care Coordinator and for discipline/practice reports to the BCMHSUS Practice Consultant Social Work/Professional…
Added 36 mins ago
AI
Account Manager-Retail New Truck Sales
Altruck International Centres
Hamilton, ON
- Full-time
Altruck International Truck Centres is seeking an experienced and motivated Retail Account Manager-Retail New Truck Sales to join our New Truck Sales team at our Hamilton location (2…
Added 36 mins ago
AI
Account Manager-Retail New Truck Sales
Altruck International Centres
Guelph, ON
- Full-time
Altruck International Truck Centres is seeking an experienced and motivated Account Manager-Retail New Truck Sales to join our New Truck Sales team at our Guelph location (405 Laird Road,…
Added 36 mins ago
AI
Account Manager-New Truck Sales
Altruck International Centres
Goderich, ON
- Full-time
Altruck International Truck Centres is seeking an experienced and motivated Account Manager to join our New Truck Sales team at our Goderich location (33910 Airport Road, Goderich, ON).…
Added 1 hour ago
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General Duty Nurse (N2) - Surgery - D2 Orthopedic Trauma/Spine
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 1 hour ago
SH
Clerk III - Health Information
Shared Health-Soins Communs
Brandon, MB
- Internship
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 1 hour ago
SH
Registered Psychiatric Nurse/ Registered Nurse (N2) - PY2 Psychealth GTU
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the RPN/RN is responsible for providing professional nursing services for patients, including those with complex and…
Added 1 hour ago
SH
Clinical Resource Nurse - Charge Nurse
Shared Health-Soins Communs
Dauphin, MB
- Full-time
Under the general supervision of the Client Care Coordinator and/or Care Team Manager, and while demonstrating a commitment to the vision, mission, values and strategic priorities of…
Added 1 hour ago
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Housekeeping Aide
Shared Health-Soins Communs
Brandon, MB
- Internship
Under the direction of the Manager, Environmental Services or the Environmental Services Supervisor, the Housekeeping Aide is responsible for performing the following activities according…
Added 1 hour ago
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Café manager
Tim Hortons Québec
Halifax, NS
- Full-time
Added 1 hour ago
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Environmental Services Aide (Housekeeping Aide / Laundry Aide)
Shared Health-Soins Communs
Elkhorn, MB
- Full-time
Under the direction of the Manager, Environmental Services or the Environmental Services Supervisor, the Environmental Services Aide is responsible for performing the following activities…
Added 1 hour ago
SH
Clinical Resource Nurse - Charge Nurse (LPN)
Shared Health-Soins Communs
Virden, MB
- Full-time
Under the general supervision of, and in collaboration with the manager, the Clinical Resource Nurse (CRN)/Charge Nurse is responsible for providing clinical leadership and daily…
Added 1 hour ago
SH
Environmental Services Aide (Housekeeping Aide / Laundry Aide)
Shared Health-Soins Communs
Baldur, MB
- Full-time
Under the direction of the Manager, Environmental Services or the Environmental Services Supervisor, the Environmental Services Aide is responsible for performing the following activities…
Added 1 hour ago
SH
Unit Assistant
Shared Health-Soins Communs
Swan River, MB
- Full-time
Collects and distributes mail for assigned area
Added 1 hour ago
SH
Clerk III - Health Information
Shared Health-Soins Communs
Brandon, MB
- Full-time
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 1 hour ago
SH
Clerk III - Health Information
Shared Health-Soins Communs
Brandon, MB
- Internship
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 1 hour ago
SH
Administrative Secretary 2
Shared Health-Soins Communs
Brandon, MB
- Internship
Ensures that the program entry area presents in a welcoming, professional organized manner.

Robertson & Company Ltd.

Operations Officer II

Mississauga, ON, Canada

Contract Period: 6 months with potential to extend or convert Pay Rate: $26 per hour Location: Mississauga, ON Location Type: Hybrid Business Hours: Monday – Friday, 8:00 AM – 4:00 PM · Contract

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Job details

Pay: Contract Period: 6 months with potential to extend or convert Pay Rate: $26 per hour Location: Mississauga, ON Location Type: Hybrid Business Hours: Monday – Friday, 8:00 AM – 4:00 PM
Job type: Contract
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction:
Prime Hires is seeking a skilled Operations Officer II to join our client in support of an existing vacancy.

Contract Period: 6 months with potential to extend or convert
Pay Rate: $26 per hour
Location: Mississauga, ON
Location Type: Hybrid
Business Hours: Monday – Friday, 8:00 AM – 4:00 PM

Job Responsibilities:

Provides a broad range of operational support and/or performs general to specialized transactions and/or other processing activities for own functional area within Operations & Technology.
Supports partner relationships and is responsible for maintaining operational effectiveness to ensure business objectives, Service Level Goals and CEI targets are met.
Reports to a Team Manager within the Team Structure.
Positively contributes to the overall customer experience and loyalty index in each interaction.
Ensure customer problems are handled appropriately by utilizing the established partner problem resolution process both internally and externally and escalating when required.
Create and/or recognize exceptional customer service through established programs.
Ensure all required processing and enquiries are fulfilled meeting Service Level Goals.
E4Provide subject matter expertise for internal and external partners within defined areas.
Complete assigned tasks accurately & within established standards.
Actively participate in daily touch points and work distribution Contribute to the achievement of satisfactory audits by understanding & following audit and process guidelines.
Identify areas of risk and escalate as necessary.
Be knowledgeable and comply with Bank Codes of Conduct.
Identify, suggest and actively participate in process improvements.
Understand and apply bank/service center operating policies and procedures.
Demonstrate flexibility by adapting to change within business area and unit.
Adopt new processes and technology improvements.
Ensure necessary due diligence is taken to support the accuracy of all transactions.

Experience & Qualification Requirements:

Post- Secondary degree required.
2-4 years of banking/financial experience.
2-4 years of hands-on experience processing high-volume transactions accurately.
Proven experience conducting KYC checks supporting compliance process.
Demonstrated ability to meet strict SLAs in fast-paced environments.
Microsoft 365 proficiency- Excel, Word and Outlook.

How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Prime Hires & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.

Prime Hires & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.

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More about this job

Responsibilities

Process operational transactions and enquiries accurately while meeting service-level goals, supporting partner relationships, and contributing to a positive customer experience. Follow compliance, audit, and operating procedures; identify and escalate risks; and participate in work distribution and process improvements.

Requirements

A post-secondary degree and 2–4 years of banking or financial experience are required, including hands-on experience processing high volumes of transactions and conducting KYC checks. Candidates should be proficient in Microsoft 365 applications and able to meet strict service-level agreements in a fast-paced environment.

Skills

High-Volume Transaction Processing
Banking Operations
Financial Services
KYC Checks
Compliance
Customer Service
Partner Relationship Support
Risk Identification and Escalation
Audit Compliance
Process Improvement
Microsoft Excel
Microsoft Word
Microsoft Outlook
Accuracy and Attention to Detail
Adaptability

Visa sponsorship

Not detected in the job text

Keywords

Banking Operations
Financial Services
Operations and Technology
High-Volume Transaction Processing
KYC
Compliance
Customer Experience
Customer Loyalty
Service Level Goals
Partner Relationships
Operational Effectiveness
Transaction Accuracy
Audit Guidelines
Risk Management
Problem Resolution
Process Improvement
Operating Policies and Procedures
Microsoft 365
Microsoft Excel
Microsoft Word
Microsoft Outlook
Hybrid Work
Contract Employment

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