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Added 12 mins ago
B
Regional Operations Manager, Cleaning Services
BGIS
MB · MB, Canada
- Part-time
Job Summary: Under the general supervision of the Regional Director of Operations the Regional Manager performs a variety of management tasks with emphasis on customer satisfaction and…
Added 12 mins ago
MAC Southcentre - Key Holder Part Time - Calgary, AB
Estée Lauder Companies
Calgary, AB
Proven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail operations…
Added 26 mins ago
HA
QA/QC Technician- Afternoon Shift
Hunter Amenities International Ltd.
Cambridge, ON
- Full-time
…Provide routine QA/QC support to soap manufacturing and packaging operations and promptly escalate non-conforming or abnormal…
Added 57 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Montreal, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 57 mins ago
HOURLY ASSISTANT MANAGER
Boutique La Vie En Rose
Victoria, BC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 57 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
London, ON
You have previous team management experience in a retail environment;
Added 1 hour ago
JI
Department Manager – Sales & Service
J.D. Irving, Limited
Dartmouth, NS
- Full-time
The Department Manager – Sales & Service plays a key leadership role in delivering an exceptional customer experience while driving sales performance, team engagement, and operational…
Added 1 hour ago
WB
House Cleaner
Whistler Blackcomb
Whistler, BC
- Full-time
…Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness…
Added 1 hour ago
PC
HES Manager - Canada (East Region)
Parkland Corporation
Hamilton, ON
- Full-time
…Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical…
Added 1 hour ago
PC
HES Manager - Canada (East Region)
Parkland Corporation
Hamilton, ON
- Full-time
…Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical…
Added 1 hour ago
PC
Information Systems & Technical Support
Patterson Companies, Inc.
Cambridge, ON
- Full-time
…highest quality, cutting edge, value-laden products to the pet retail, veterinary, agricultural, and equine markets across…
Added 1 hour ago
R(
Assistant Store Manager - Reitmans
Reitmans (Canada) Ltée/Ltd
Oshawa, ON
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 2 hours ago
BS
Gestionnaire en formation à temps plein / Full-Time Management in Training
Browns Shoes
Pointe-Claire, QC
- Full-time
En tant que gestionnaire en formation, vous acquerrez une expérience pratique de tous les aspects des opérations du magasin, avec la possibilité d'évoluer vers un rôle de gestion. Sous la…
Added 2 hours ago
P
retail sales manager
Petro-Canada
Brantford, ON
- Full-time
Added 2 hours ago
W
(CAN) Gérant du service à la clientèle
Walmart
Montreal, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 2 hours ago
Supervisor, Visitor Experience (Program Admin Officer 3)
The Government of Nova Scotia
Shubenacadie, NS
You will manage the Wetland Centre’s retail operations and facility inventory including researching, buying, merchandizing and maintaining inventory controls (and POS system) for resale…
Added 2 hours ago
CM
Winter 26/27: Race, Competitions and Events Crew Level 3 – World Cup
Copper Mountain Resort
Copper Mountain, BC
- Part-time
…Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing…
Added 2 hours ago
CL
Store Manager
Chatters Limited Partnership
BC · Fraser Valley A, BC
- Full-time
Lead and oversee daily retail and salon operations to deliver a seamless, elevated customer experience
Added 2 hours ago
JR
FEED MILL PRODUCTION SUPERVISOR
Jump Recruitment Specialists
St. John's, NL
- Full-time
…Topsail Road location. Under the direction of our Feed Mill Manager, this position is tasked with ensuring the safe, effective and efficient operations at our Feed Mill which includes our…
Added 2 hours ago
L
Retail Sales Associates- Lime Ridge
Lovisa
Hamilton, ON
- Part-time
We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and…
Added 2 hours ago
L
Retail Store Manager - Stone Road
Lovisa
Guelph, ON
- Full-time
We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth.
Added 4 hours ago
TH
Plumbing and Electrical Department Supervisor Full-Time - 7062 Clareview
The Home Depot Canada
AB · Edmonton, AB
- Full-time
…growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and…
Added 4 hours ago
A
Store Assistant Manager
Ardene
Peterborough, ON
- Full-time
The temporary Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead…
Added 4 hours ago
KG
Property Manager (Oakville)
Kipling Group
Toronto, ON
- Full-time
…integrated property management services across industrial, retail, office, and multi-family real estate, delivering disciplined operations, strong financial performance, and long-term asset…
Added 4 hours ago
KG
Building Maintenance Technician (Toronto)
Kipling Group
Toronto, ON
- Full-time
…integrated property management services across industrial, retail, office, and multi-family real estate, delivering disciplined operations, strong financial performance, and long-term asset…

Robertson & Company Ltd.

Operations Officer II

Mississauga, ON, Canada

Contract Period: 6 months with potential to extend or convert Pay Rate: $26 per hour Location: Mississauga, ON Location Type: Hybrid Business Hours: Monday – Friday, 8:00 AM – 4:00 PM · Contract

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Job details

Pay: Contract Period: 6 months with potential to extend or convert Pay Rate: $26 per hour Location: Mississauga, ON Location Type: Hybrid Business Hours: Monday – Friday, 8:00 AM – 4:00 PM
Job type: Contract
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction:
Prime Hires is seeking a skilled Operations Officer II to join our client in support of an existing vacancy.

Contract Period: 6 months with potential to extend or convert
Pay Rate: $26 per hour
Location: Mississauga, ON
Location Type: Hybrid
Business Hours: Monday – Friday, 8:00 AM – 4:00 PM

Job Responsibilities:

Provides a broad range of operational support and/or performs general to specialized transactions and/or other processing activities for own functional area within Operations & Technology.
Supports partner relationships and is responsible for maintaining operational effectiveness to ensure business objectives, Service Level Goals and CEI targets are met.
Reports to a Team Manager within the Team Structure.
Positively contributes to the overall customer experience and loyalty index in each interaction.
Ensure customer problems are handled appropriately by utilizing the established partner problem resolution process both internally and externally and escalating when required.
Create and/or recognize exceptional customer service through established programs.
Ensure all required processing and enquiries are fulfilled meeting Service Level Goals.
E4Provide subject matter expertise for internal and external partners within defined areas.
Complete assigned tasks accurately & within established standards.
Actively participate in daily touch points and work distribution Contribute to the achievement of satisfactory audits by understanding & following audit and process guidelines.
Identify areas of risk and escalate as necessary.
Be knowledgeable and comply with Bank Codes of Conduct.
Identify, suggest and actively participate in process improvements.
Understand and apply bank/service center operating policies and procedures.
Demonstrate flexibility by adapting to change within business area and unit.
Adopt new processes and technology improvements.
Ensure necessary due diligence is taken to support the accuracy of all transactions.

Experience & Qualification Requirements:

Post- Secondary degree required.
2-4 years of banking/financial experience.
2-4 years of hands-on experience processing high-volume transactions accurately.
Proven experience conducting KYC checks supporting compliance process.
Demonstrated ability to meet strict SLAs in fast-paced environments.
Microsoft 365 proficiency- Excel, Word and Outlook.

How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Prime Hires & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.

Prime Hires & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.

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More about this job

Responsibilities

Process operational transactions and enquiries accurately while meeting service-level goals, supporting partner relationships, and contributing to a positive customer experience. Follow compliance, audit, and operating procedures; identify and escalate risks; and participate in work distribution and process improvements.

Requirements

A post-secondary degree and 2–4 years of banking or financial experience are required, including hands-on experience processing high volumes of transactions and conducting KYC checks. Candidates should be proficient in Microsoft 365 applications and able to meet strict service-level agreements in a fast-paced environment.

Skills

High-Volume Transaction Processing
Banking Operations
Financial Services
KYC Checks
Compliance
Customer Service
Partner Relationship Support
Risk Identification and Escalation
Audit Compliance
Process Improvement
Microsoft Excel
Microsoft Word
Microsoft Outlook
Accuracy and Attention to Detail
Adaptability

Visa sponsorship

Not detected in the job text

Keywords

Banking Operations
Financial Services
Operations and Technology
High-Volume Transaction Processing
KYC
Compliance
Customer Experience
Customer Loyalty
Service Level Goals
Partner Relationships
Operational Effectiveness
Transaction Accuracy
Audit Guidelines
Risk Management
Problem Resolution
Process Improvement
Operating Policies and Procedures
Microsoft 365
Microsoft Excel
Microsoft Word
Microsoft Outlook
Hybrid Work
Contract Employment

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