Operations Officer III

Our client is a top financial institution with significant North American holdings.  They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.
 
Introduction:
Prime Hires is seeking a skilled Operations Officer III to join our client in support of an existing vacancy.

Contract Period: 12 months with potential to extend or convert
Pay Rate: $28.85 per hour
Location: Toronto, ON
Location Type: Hybrid
Business Hours: Monday – Friday, 8:00 AM - 5:00 PM

Job Responsibilities:

• Responsible for settling in CDS and DTC all T007 and 5036 loans/borrows/repays and collateral tickets by end of day.
• Monitor and report all settlement discrepancies on timely basis to TDSI Lending Traders and TDSI Margin group and ensure issues are resolved promptly.
• Manage settlements efficiently in a multi-tasked environment and ensure all deadlines are met.
• Accountable for investigating, resolving, and escalating any issues to Management and TDSI Lending Traders.
• Additional responsibility includes Mark to Market, Contract Compare, Fees and Rebate, Reconciliations, and Recall functions.
• Provide additional operational support to TDSI Traders such as real-time position checks, position movement and answer inquiries related lending activity.
• Provide a required audit function by accurately maintaining and filing documentation pertaining to daily settlements.
• Participate in weekly Late Collateral rotation shifts/requests and ensure coverage is arranged during time off.
• Participate in daily huddles, WPE and RTO Model.
• Ensure all FX and wire requests are authorized per assigned limit.
• Complete your work in an accurate, timely and efficient manner always.
• Ensure your daily work kept for audit purposes is accessible, organized and filed according to Wealth record retention policy.
• Ensure necessary procedures, due diligence, quality controls and quality verifications are followed to always support the accuracy of all transactions.
• Contribute to the timely and accurate completion of departments administration work in addition to your daily functions.
• Ensure issues are handled appropriately by performing quality investigations, escalating issues timely when necessary.
• Be knowledgeable of and comply with and industry codes of conduct and with laws and regulations.
• Always understand and apply bank/department operating policies and procedures.
• Understand and comply with the Wealth Canada AML Policy.
• This will include completing all required training materials/courses. Responsible to report a UTR for any unusual financial activity or behavior.
• Create a positive customer experience at every interaction and look for ways to contribute to positive ciCEI score.
• Actively participate in call coaching and utilize ticketing when required.
• Contribute to a positive working environment by actively participating in work committees and events.
• Actively participate in regular team meetings and coaching sessions.
• Contribute to respectful, cooperative, non-discriminatory and supportive workplace environment.
• Actively participate in the performance management process. Meet professional/personal development objectives by utilizing P3 and thru PDP and coaching discussions with your manager.
• Initiate and take ownership of personal development trough ongoing education by utilizing LMS (Learning Management System), external courses and cross –training as appropriate.
• Share in the responsibility for delivering consistent Operational Excellence by following Framework and through your own accountabilities & objectives.
• Be on time and ready to begin your workday at the start of your scheduled shift. You must be at your desk and logged into your workstation and ready to perform your job functions at the start of your scheduled shift.
• Adhere to Pay for Additional Hours of Work Policy. Overtime worked that is requested and approved by managers will be paid.
• Demonstrate flexibility with working environment changes and requirements. Availability to work shifting schedule to ensure coverage is fundamental to your position.
• Ensure that your work environment and department area is professional and inviting in appearance. Adhere to Clean Desk Policy. Ensure client information is locked away, desks are locked nightly, areas around desks, fax machines and printers are tidy and free of documents containing client information.
• Abide by dress code policy. Your choice of work attire must be neat, clean and conform to the established dress standards of your business, having regard to personal hygiene and grooming.
  

Experience & Qualification Requirements:

• Post secondary degree required.
•  5-7 years of experience in banking/capital markets required.
• Strong Microsoft Excel- VLOOKUP’s, Pivot tables, macros.
• Prior Reconciliation (finding financial discrepancies etc.) experience.
• Capital markets or trading knowledge.
• Trade Settlements experience- CDS/DTC.
• CSC courses completed or CFA or CGA certifications, (accounting) coding knowledge.
  

How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Prime Hires & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.
  
Prime Hires & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.