Project Manager - Non-IT IV
- Waterloo, ON, Canada
Contract Period: 9 months with potential to extend or convert Pay Rate: Starting form $54 per hour Location: Waterloo, ON Location Type: Hybrid Business Hours: Monday-Friday, 9:00 AM – 5:00 PM · Contract
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Job details
- Pay
- Contract Period: 9 months with potential to extend or convert Pay Rate: Starting form $54 per hour Location: Waterloo, ON Location Type: Hybrid Business Hours: Monday-Friday, 9:00 AM – 5:00 PM
- Job type
- Contract
- Apply by
- Education
- Bachelor’s degree
- Experience
- 9+ years of project/program management experience
- Posting language
- English
- Posted
Original job description
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.
Introduction:
Robertson is seeking a skilled Project Manager - Non-IT IV to join our client in support of an existing vacancy.
Contract Period: 9 months with potential to extend or convert
Pay Rate: Starting form $54 per hour
Location: Waterloo, ON
Location Type: Hybrid
Business Hours: Monday-Friday, 9:00 AM – 5:00 PM
Job Responsibilities:
Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.
We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.
Introduction:
Robertson is seeking a skilled Project Manager - Non-IT IV to join our client in support of an existing vacancy.
Contract Period: 9 months with potential to extend or convert
Pay Rate: Starting form $54 per hour
Location: Waterloo, ON
Location Type: Hybrid
Business Hours: Monday-Friday, 9:00 AM – 5:00 PM
Job Responsibilities:
- Lead daily coordination of multiple workstreams (technology, operations, communications, vendor delivery)
- Manage and track integrated program delivery plan, milestones, and dependencies
- Act as primary interface with vendor (Xodus), ensuring accountability and performance
- Facilitate execution governance including status reporting, risk/issue tracking, and escalation management
- Drive cross-functional alignment across internal stakeholders and vendor teams
- Oversee operational readiness activities including SOP development, training, and go-live planning
- Prepare executive-level updates, dashboards, and decision materials
- Monitor program risks and proactively implement mitigation strategies
- Support go/no-go readiness assessments and production launch execution
- Bachelor’s degree in business required
- 9+ years of project/program management experience
- End-to-end program delivery management across multi-workstream initiatives
- Strong vendor management and experience working within vendor-led delivery models
- Program governance, including risk/issue management, dependency tracking, and executive reporting
- PMP
- Experience in insurance, claims, or financial services operations
- Knowledge of customer communication channels (telephony, digital, chatbot solutions)
- Consulting background (Big 4 or similar) or experience in large-scale transformation programs
Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.
We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.
More about this job
Responsibilities
Lead coordination and delivery across technology, operations, communications, and vendor workstreams, managing plans, milestones, dependencies, governance, and stakeholder alignment. Oversee operational readiness and launch activities, manage risks and escalations, and prepare executive updates and go/no-go materials.
Requirements
Requires a bachelor’s degree in business and at least nine years of project or program management experience, including end-to-end delivery across multiple workstreams and strong vendor management. PMP, experience in insurance, claims, or financial services operations, familiarity with customer communication channels, and consulting or large-scale transformation experience are also listed.
Skills
- Project Management
- Program Delivery
- Vendor Management
- Program Governance
- Risk Management
- Issue Management
- Dependency Tracking
- Executive Reporting
- Cross-Functional Coordination
- Operational Readiness
- SOP Development
- Training
- Go-Live Planning
- Stakeholder Management
- Change Management
- PMP
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Finance & Accounting
- Consulting
Keywords
- Project Management
- Program Management
- PMP
- Vendor Management
- Program Governance
- Integrated Program Delivery Plan
- Milestone Management
- Dependency Tracking
- Risk Management
- Issue Management
- Executive Reporting
- Status Reporting
- Escalation Management
- Cross-Functional Alignment
- Operational Readiness
- SOP Development
- Training
- Go-Live Planning
- Go/No-Go Readiness
- Production Launch
- Financial Services
- Insurance
- Claims
- Telephony
- Digital Channels
- Chatbot Solutions
- Large-Scale Transformation