Jobs in Canada

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Added 11 mins ago
SG
Customer Care Representative-Terrace, BC
Sonova Group
Terrace, BC
- Internship
If so, we think you belong here at Connect Hearing as a Customer Care Representative!
Added 11 mins ago
TH
Manager, U.S. Tax
Tricon Homes
Toronto, ON
- Full-time
The Manager, U.S. Tax is responsible for coordinating and reporting on the U.S. tax operations for assigned single-family rental home portfolios. This role requires strong analytical and…
Added 11 mins ago
M
Director, Product & Growth
Manulife
Toronto, ON
- Full-time
…across Product, Distribution, Marketing, Digital, Technology, Operations, Finance, Legal, Risk and Compliance to make sound portfolio choices, accelerate execution and ensure products…
Added 11 mins ago
SR
Bilingual Inside Sales Representative
STRIVE Recruitment Inc.
Montreal, QC
- $65,000 to $85,000 CAD / year
- Full-time
They are currently hiring a Bilingual Inside Sales Representative to support continued growth and provide exceptional service to customers across the region.
Added 11 mins ago
GF
Customer Service Representative (Motivator) - Toronto Mount Pleasant and Davisville
GoodLife Fitness
Toronto, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 11 mins ago
Inside Sales
Nucor Rebar Fabrication
Montreal, QC
The role of the Inside Sales Representative is to actively participate as a member of the division's team to ensure the efficient processing of customer orders and delivery of exceptional…
Added 40 mins ago
RC
Associate Investment Advisor
Research Capital Corporation
Toronto, ON · North York, ON
- Full-time
You’ll work closely with the lead Portfolio Manager to support client portfolios, deliver excellent service, and help grow the practice. This is an ideal opportunity for someone starting…
Added 41 mins ago
Operations Specialist
Sonepar
Windsor, ON
Support branch operations through site visits, coaching, and process reviews.
Added 41 mins ago
W
Representative - Outside Sales
Wesco
Kelowna, BC
- Full-time
As a Representative - Outside Sales, you will be responsible for developing new prospects and interacting with assigned customers to increase sales and margin of the company's products…
Added 57 mins ago
SG
Bilingual French First Party Collector
SinglePoint Group International Inc
Toronto, ON
- Full-time
…arranging payment terms. This position directly reports to the Operations…
Added 57 mins ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Toronto, ON
- $17.95 CAD / hour
- Part-time
Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Added 1 hour ago
I
Seasonal Customer Experience Representative
Indigo
Toronto, ON
- $17.95 CAD / hour
- Part-time
Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Added 1 hour ago
RS
Material Handler Day Shift Sunday - Wednesday
Ryder System, Inc.
Winnipeg, MB
- Full-time
Wage: $21.18 + $0.50 Day Shift Differential · Candidate must have basic level knowledge of Good Manufacturing Practice requirements, if applicable to site
Added 1 hour ago
GE
Apprentice Truck Mechanic
GFL Environmental Inc.
Sudbury, ON
- Full-time
…mechanical and electrical issues, your skills will directly support critical…
Added 1 hour ago
RS
Forklift / AGV Operator (Weekends)
Ryder System, Inc.
Caledon, ON
- Full-time
As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada
Added 1 hour ago
EC
Bilingual Customer Service Representative
Experis Canada
Montreal, QC
- Contract
Work Schedule: 24/7/365 Operations – Rotating Day and Night Shifts · Day Shift: 6:00 AM – 6:30 PM (Mountain Time)
Added 1 hour ago
SL
Bilingual Proposal Coordinator
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 1 hour ago
Human Resources Intern
ACCES Employment
Toronto, ON
ACCES is seeking a motivated and detail-oriented student to support a variety of HR programs and initiatives. This placement offers hands-on experience in recruitment, employee engagement,…
Added 1 hour ago
RS
Conseiller(ère) en location – Programme de développement en gestion (Anjou)
Ryder System, Inc.
Montreal, QC
- Full-time
Ce programme vous permettra d'acquérir une expérience concrète en vente, en développement des affaires, en gestion des opérations, en finances, en ressources humaines et en marketing.
Added 1 hour ago
IC
Senior Counsel, Life Insurance
ivari Canada
Toronto, ON
- Full-time
Lead legal support for policyholder matters and insurance operations.
Added 1 hour ago
MD
NR Program Consultant -Reservation & POS System Consultant
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift · The days of work are Monday through Friday day shift and may include some weekends
Added 1 hour ago
RS
Forklift / AGV Operator (Weekends)
Ryder Supply Chain Solutions
Caledon, ON · CAN - Caledon ON
- Full-time
As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada
Added 1 hour ago
RS
Material Handler Day Shift Sunday - Wednesday
Ryder Supply Chain Solutions
Winnipeg, MB · CAN - Winnipeg MB Gamble Pl
- Full-time
Wage: $21.18 + $0.50 Day Shift Differential · Candidate must have basic level knowledge of Good Manufacturing Practice requirements, if applicable to site
Added 2 hours ago
N
Analyst, Insights - CPG
NielsenIQ
Toronto, ON
- Full-time
…View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s…
Added 2 hours ago
R&
Service Availability Reps Unilingual I
Robertson & Company Ltd.
London, ON
- Contract
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management,…

Service Availability Reps Unilingual I

London, ON, Canada

Contract Period: 24 months with potential to convert Pay Rate: $21.50 per hour Location: London, ON Location Type: On-site Business Hours: Monday to Friday, Rotational shift: Changes every week 24X7X365 · Contract

Apply on LinkedIn About employer

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Job details

Pay: Contract Period: 24 months with potential to convert Pay Rate: $21.50 per hour Location: London, ON Location Type: On-site Business Hours: Monday to Friday, Rotational shift: Changes every week 24X7X365
Job type: Contract
Apply by: Dec 11, 2026
Education: High school diploma
Posting language: English
Posted: Nov 11, 2026

Original job description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction:
Prime Hires is seeking a skilled Service Availability Reps Unilingual I to join our client in support of an existing vacancy.

Contract Period: 24 months with potential to convert
Pay Rate: $21.50 per hour
Location: London, ON
Location Type: On-site
Business Hours: Monday to Friday, Rotational shift: Changes every week 24X7X365

Job Responsibilities:

Respond to a variety of inbound colleague calls/emails.
Ensure accurate and detailed problem documentation/ticketing.
Provide timely escalation and follow-up with support groups and colleagues.
Identify and escalate wide-impact or potential wide-impacting outages.
Identify trends and opportunities for improvement as well as provide ongoing feedback.
Build ongoing support proficiency for other skills and applications.
Provide courteous, efficient, and professional customer service to ensure inquiries, problems and issues are resolved promptly and effectively under all conditions.
Ensure change activities are performed on time, minimizing risk to the service/business environment.
Monitor resources to ensure availability associated with business applications and technology.
Identify, resolve, or escalate service delivery issues and/or complaints.
Maintain proficient knowledge of tools, processes, procedures, and resources necessary to assist in problem determination as well as recovery.
Maintain proficient knowledge of technology components, applications, clients/customers and business services.
Prioritize activities to ensure time invested is appropriate to the availability impact.
Provide seamless integration of activities and processes, recognizing system interdependencies.
Act as an information source to colleagues, business partners and clients/customers.
Ensure prompt and timely updates to service issues and follow through on outstanding problems.
Deliver and maintain accurate reports and documentation.
Follow established procedures and standards.
Follow standards, policies and procedures to ensure compliance with the Disaste.
Recovery Plan (DRP) and applicable Business Recovery Plans (BRP).
Maintain a secure work environment and ensure adherence to notification and escalation processes.
Communicate effectively within the team relative to service issues and scheduled changes.
Recommend improvements and enhancements to internal departmental processes.
Comply with well-defined enterprise technology delivery practices and standards and project management disciplines.

Experience & Qualification Requirements:

High school Diploma required.
Above average computing and navigational skills.
Exceptional customer service skills.
Excellent English verbal and written communication skills.
A team player who collaborates effectively with peers and other teams but can also work well independently.
Good knowledge of Microsoft O365 (Word, Excel, OneNote and PowerPoint).
A technical support background or related education – troubleshooting exp.
Ability to type at least 35 words per minute.
General knowledge and understanding of PC hardware and components.
Experience with ticketing systems is an asset.
Technical degree and/or IT Certification preferred.

How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Prime Hires & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.

Prime Hires & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.

Apply on LinkedIn About employer

More about this job

Responsibilities

Respond to colleague inquiries, document and resolve service issues, monitor technology and application availability, and escalate outages or other incidents promptly. Maintain accurate updates and reports, coordinate with support teams, follow recovery and security procedures, and recommend improvements to service processes.

Requirements

A high school diploma is required, along with strong customer service, English communication, computing, and navigation skills. Candidates should have troubleshooting experience or related education, knowledge of Microsoft Office 365 and PC hardware, and typing speed of at least 35 words per minute; technical education or IT certification is preferred.

Skills

Customer Service
Technical Troubleshooting
Incident Management
Ticketing
Problem Documentation
Escalation Management
Microsoft Office 365
Microsoft Word
Microsoft Excel
Microsoft OneNote
Microsoft PowerPoint
PC Hardware Knowledge
Written Communication
Verbal Communication
Typing

Visa sponsorship

Not detected in the job text

Keywords

Service Availability
Technical Support
Customer Service
Incident Management
Troubleshooting
Ticketing Systems
Problem Documentation
Outage Escalation
Service Monitoring
Microsoft Office 365
Microsoft Word
Microsoft Excel
Microsoft OneNote
Microsoft PowerPoint
PC Hardware
Disaster Recovery Plan
Business Recovery Plans
Change Management
Service Delivery
Technology Operations
Business Applications
Process Improvement
Technical Certification
Rotational Shifts
24/7 Operations

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Work requirements

Jobs in Canada