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Commercial Operations
Robertson & Company Ltd.
Uxbridge, ON
$60,000 to $75,000 CAD / year
Full-time

ROBINSON

Counter Sales

Calgary, AB, Canada

Posting language: English
Posted: Sep 21, 2026

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Original job description

We know what it means to put the customer first - our business is built upon a tradition of exceptional, individualized customer service. Our employees experience the excitement and satisfaction that comes from working for a successful, expanding company where every team member makes a difference and where initiative and hard work are valued and rewarded. We are confident that if you choose to work at ROBINSON, you will be taking your first steps towards a challenging, profitable, and satisfying career.

Our Counter Sales Representative has a direct impact on our customers by providing personal service in our locations.

What you will do:

Provide information to customers about products, services, pricing, promotions, and delivery
Enter orders into the system
Fill customer orders promptly and accurately
Handle customer complaints in a courteous and professional manner
Stock shelves and maintain warehouse aisles
Conduct stock checks for customers and other branches
Assist in shipping and receiving as required
General warehouse duties as required

About You:

You have a strong customer service background
You have a solid understanding of plumbing products
You are results oriented with strong attention to detail
You will thrive in a fast paced environment
You are self-motivated and enjoying working with others
You have excellent communication and interpersonal skills
You are proficient with general computer programs

Family-owned ROBINSON is a leading Canadian distributor of plumbing, heating, electrical, and lighting products. Today, the company serves customers in the construction industry and retail home improvement markets through a network of 32 distribution warehouses and showrooms in British Columbia, Alberta, Saskatchewan, Manitoba, and Ontario. ROBINSON’s reputation as a growing company with a customer-service oriented culture continues to attract and retain top quality people and has earned it Platinum status among Canada’s Best Managed Companies. ROBINSON is committed to a diverse, inclusive, and respectful workplace. We strive to foster an environment that values our differences and believe in giving back to the communities in which we live and work.

ROBINSON will provide accommodation for candidates with disabilities throughout our interview and selection process.

Thank you to all interested candidates, only those selected for an interview will be contacted.

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More about this job

Responsibilities

The Counter Sales Representative is responsible for providing exceptional customer service, processing orders, and managing product inquiries. Additionally, the role involves maintaining warehouse inventory, stocking shelves, and assisting with shipping and receiving tasks.

Requirements

Candidates should have a strong background in customer service and a solid understanding of plumbing products. Proficiency with computer programs and the ability to work in a fast-paced, team-oriented environment are also required.

Skills

Customer service
Plumbing products knowledge
Order entry
Communication skills
Interpersonal skills
Computer proficiency
Warehouse operations
Stock management
Attention to detail
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

Counter Sales
Customer Service
Plumbing
Heating
Electrical
Lighting
Distribution
Warehouse
Inventory Management
Order Processing
Retail
Construction Industry
Shipping
Receiving
Stock Checks

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