Jobs in Canada

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Added 21 mins ago
Advisor, IG Wealth Management, Corporate Channel (Mutual fund licensed) - Quebec City 1
IG Wealth Management
Quebec, QC
Full-time
Added 21 mins ago
Advisor, IG Wealth Management, Corporate Channel (Mutual fund licensed) - Quebec City
IG Wealth Management
Quebec, QC
Full-time
Added 21 mins ago
Bilingual Advisor, IG Wealth Management, Corporate Channel (Mutual fund licensed) - Montreal, Quebec
IG Wealth Management
Quebec, QC
Full-time
Added 21 mins ago
Bilingual Advisor, IG Wealth Management, Corporate Channel (Mutual fund licensed) - Quebec
IG Wealth Management
Quebec, QC
Full-time
Added 21 mins ago
Sales Representative, StreetSide
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Surrey, BC
Full-time
Reporting to the Director of Sales, as the Sales Representative you provide sales expertise and ensure existing
Added 22 mins ago
Outside Sales Representative
Sonepar
Calgary, AB
Added 37 mins ago
Analyst / Sr Analyst, Account Services
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Vancouver, BC
$85,000 to $125,000 CAD / year
Full-time
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Front Desk Mid
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Vancouver, BC
$17.85 CAD / hour
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Customer Service Representative (Mids/Closing)
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Account Executive - Portfolio (Canada) Calgary
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The Private Sector Western Canada Sales organization is a high-performing, customer-centric sales team responsible for driving digital transformation focused on Secure Networking,…
Added 52 mins ago
Account Executive - B2B Fintech
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Added 52 mins ago
Outside Sales Representative
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Sales Development Representative (SDR)
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Outside Sales Representative
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Field Sales Representative
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Clairmont, AB
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Business Development Representative
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BuildingReach is a fast-growing, outsourced sales and BDR solution for building service contractors across North America.
Added 1 hour ago
Technical Account Executive
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Full-time
Added 1 hour ago
Universal Banker I (Contract)
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Added 1 hour ago
Financial Services Representative II
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Calgary, AB
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Added 1 hour ago
Mobile Sales Associate (Seasonal)
Best Buy Canada
Canada
Part-time
You’ll love it here! We are hiring immediately for a retail sales associate, which we call an advisor at Best Buy. As a retail sales associate, you will be the face of Best Buy for everyone…
Added 1 hour ago
Seasonal Retail Associate
Best Buy Canada
Peterborough, ON
Part-time
Added 1 hour ago
Full Time Sales Representative (Koodo) | Cross Iron Mills
TELUS
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Full-time

ROBINSON

Customer Service Representative

Red Deer, AB, Canada

Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

Company Description ROBINSON is a Canadian, family-owned, fully diversified distributor serving the construction industry and retail home improvement market across Western Canada and Ontario. The company operates more than 34 distribution warehouses and award-winning showrooms in British Columbia, Alberta, Saskatchewan, Manitoba, and Ontario. Trade customers rely on ROBINSON for plumbing, lighting, HVAC, hydronics, and electrical products supported by strong industry expertise and attentive service. Design professionals and homeowners visit ROBINSON’s premium showrooms for distinctive fixtures from leading North American and European brands. The organization emphasizes partnership, exceptional customer experiences, and helping customers achieve long-term success.
Role Description The Customer Service Representative is a full-time, on-site role based in Red Deer, AB. This position is responsible for responding to customer inquiries in person, by phone, and by email, providing accurate information on products, pricing, and availability. Day-to-day tasks include processing orders, returns, and exchanges, coordinating with warehouse and sales teams, and ensuring timely and complete deliveries. The role involves troubleshooting issues, resolving service concerns, and following up proactively to maintain a high level of customer satisfaction. The Customer Service Representative also supports showroom and trade counter activities, maintains organized records, and contributes to a professional and welcoming environment aligned with ROBINSON’s service standards.
Qualifications

Strong customer-focused skills, including Customer Service and Customer Experience, with a commitment to building positive relationships.
Experience in customer-facing roles such as Customer Service Representatives or Customer Support positions, ideally in retail, wholesale, or construction-related industries.
Ability to support and enhance Customer Satisfaction through active listening, problem-solving, and clear, respectful communication.
Comfort working with basic computer systems and order-entry software; ability to learn new tools and processes quickly.
Solid organizational skills with attention to detail, accuracy in data entry, and ability to manage multiple tasks in a fast-paced environment.
Professional verbal and written communication skills in English; additional language skills are an asset.
Knowledge of plumbing, lighting, HVAC, or related building products is an advantage but not mandatory; willingness to learn product lines is essential.
High school diploma or equivalent required; post-secondary education in business, sales, or a related field is an asset.

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More about this job

Responsibilities

The Customer Service Representative is responsible for managing customer inquiries via phone, email, and in-person, while processing orders, returns, and exchanges. They coordinate with warehouse and sales teams to ensure accurate product delivery and maintain high levels of customer satisfaction.

Requirements

Candidates must have strong customer service experience, preferably in retail, wholesale, or construction industries, and possess solid organizational and computer skills. A high school diploma is required, and the ability to learn product lines such as plumbing, lighting, and HVAC is essential.

Skills

Customer Service
Customer Experience
Order Processing
Problem Solving
Active Listening
Data Entry
Communication
Organizational Skills
Troubleshooting
Relationship Building
Product Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Wholesale
Construction Industry
Plumbing
Lighting
HVAC
Order Entry
Data Entry
Retail
Distribution
Customer Satisfaction
Inventory Management
Communication Skills
Problem Solving
Relationship Management

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