Staff AI Developer - Toronto
- Toronto, ON, Canada
The salary range for this role is $ $165,604 - $228,491 USD. · Full-time
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Job details
- Pay
- The salary range for this role is $ $165,604 - $228,491 USD.
- Job type
- Full-time
- Apply by
- Experience
- 6+ years of professional software engineering experience, including meaningful time shipping GenAI/LLM-powered systems in production - not just prototypes
- Posting language
- English
- Posted
Original job description
In this role, you will work as a key technical leader on a cross-functional team, defining AI architecture, leading model development and optimization, and solving challenging integration problems. You’ll be joining real, in-flight work where reliability, security, and scalability are critical. You’ll establish engineering standards, raise the bar on how we build AI systems, and contribute to the technical decisions that shape how our AI work scales over time.
Why This Role Matters
At Robots & Pencils, we design AI systems for a human world. Our name says it all. Robots and pencils means engineering paired with creativity, because every agent we ship has to work for real people in real workflows. That balance is baked into how we operate.
Every role here contributes directly to that mission. Here, you shape how AI systems integrate into enterprise operations, how teams move at real velocity, and how products create measurable impact for clients and the people they serve. We ship production-ready AI in 30 to 45 days. That pace demands people who take ownership, lead with craft, and care deeply about what they put their name on.
What You'll Do
Agentic & GenAI Engineering
- Design and build agentic workflows - reasoning loops, tool/function calling, and orchestration across single- and multi-agent architectures - with clear judgment on which pattern fits the problem and which doesn't
- Build and maintain RAG pipelines: chunking strategy, embeddings, vector search (OpenSearch), re-ranking, and staleness/refresh handling for dynamic knowledge sources
- Integrate with AWS Bedrock and Agent Core, including MCP-based tool design - writing tool descriptions precise enough that an orchestrator routes correctly every time
- Write and iterate on production system prompts - structured role framing, output constraints, and few-shot design - not just prompt tinkering
- Build eval and observability into every agent you ship: golden datasets, RAGAS-style metrics, LLM-as-judge (as both a runtime guardrail and an offline eval), and tracing via LangFuse/LangSmith or equivalent
- Design for LLM failure, not just LLM success: retries with backoff and jitter, circuit breakers, fallback models, and a clear user-facing story when something upstream degrades
- Build backend services in Python and Node.js, including serverless architectures (AWS Lambda, API Gateway) that support agentic workflows
- Design DynamoDB single-table schemas - composite keys, transactional writes - for conversation state, agent memory, and session history
- Support event-driven orchestration (Step Functions, SQS, EventBridge) for asynchronous agent operations, with an eye toward reliability and clean error handling
- Contribute to frontend integration points so agentic features land cleanly for end users, and write clean, well-tested code across the stack
- Support deployment, monitoring, and production troubleshooting in cloud-native environments (AWS, Docker), with guidance from senior engineers where needed
- Bring informed technical judgment to architecture discussions - naming the real trade-offs of a pattern (e.g., gateway centralization vs. latency, single- vs multi-agent design) rather than defaulting to what's familiar
- Partner with product, design, and delivery leads across global teams to scope and ship features end-to-end
- Mentor other engineers on the pod and help raise the bar on agentic engineering practices, including AI-assisted development tools like Claude Code
- Own assigned features and releases end-to-end - including the unglamorous parts: debugging, hardening, and keeping production systems trustworthy
- 6+ years of professional software engineering experience, including meaningful time shipping GenAI/LLM-powered systems in production - not just prototypes
- Real, hands-on depth in agentic AI: reasoning loops, tool/function calling, multi-agent orchestration, and a considered point of view on when single-agent design beats multi-agent, and why
- Practical RAG expertise: chunking strategies, embeddings, vector databases (OpenSearch or similar), cosine similarity search, and re-ranking - you can explain the mechanism, not just the terminology
- Experience building evaluation and observability for LLM systems: golden datasets, LLM-as-judge, RAGAS or comparable metrics, and tracing tools like LangFuse/LangSmith
- Strong prompt engineering skills - you can write a production system prompt with real structure and constraints on request, not just describe the concept
- Hands-on experience with the AWS GenAI stack: Bedrock, Agent Core, Lambda, DynamoDB (single-table design), S3, SQS, EventBridge, Step Functions
- Strong Python and Node.js skills, with experience building full-stack applications and RESTful APIs
- Solid understanding of production reliability patterns for LLM-backed systems: retries/backoff, circuit breakers, fallback models - as a bundle, not a single tactic
- Experience with containerization (Docker) and cloud-native deployment
- Comfort owning ambiguous, integration-heavy problems, and the ability to go a level deeper when someone pushes on your answer instead of staying abstract
- Legally authorized to work in Canada and eligible to secure immediate U.S. non-immigrant work authorization (e.g., TN status under USMCA) for mandatory weekly on-site client delivery (3 days/week) in the United States.
- Direct experience with Amazon Bedrock Agent Core - agent registration, MCP tool wiring, memory/session management, gateway provisioning
- Experience in a regulated or high-stakes domain (education, healthcare, financial services) where evaluation rigor and reliability carry real consequences
- Familiarity with workflow orchestration tools such as Step Functions, Sequencer, or similar state-machine-based systems
- A point of view on LLM observability tooling, gained from actually running it in production rather than reading about it
An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
More about this job
Responsibilities
Design, build, and operate production agentic AI systems, including orchestration, RAG pipelines, prompts, evaluation, observability, and reliability safeguards. Lead architecture and technical practices, deliver full-stack and AWS platform integrations, mentor engineers, and own features and releases end-to-end.
Requirements
Requires 6+ years of software engineering experience, including production GenAI/LLM systems, with hands-on expertise in agentic AI, RAG, evaluation, observability, and prompt engineering. Candidates should be strong in Python, Node.js, and AWS services, understand production reliability and Docker, and be authorized to work in Canada and eligible for immediate U.S. non-immigrant work authorization.
Skills
- Agentic AI
- Generative AI
- Python
- Node.js
- AWS Bedrock
- Amazon Bedrock Agent Core
- Retrieval-Augmented Generation
- OpenSearch
- Prompt Engineering
- LLM Evaluation
- LLM Observability
- DynamoDB
- AWS Lambda
- Event-Driven Architecture
- Docker
- Multi-Agent Orchestration
Benefits
- Paid Time Off
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Engineering
- Management & Leadership
- Data & Analytics
Keywords
- Agentic AI
- Generative AI
- Large Language Models
- Python
- Node.js
- AWS Bedrock
- Amazon Bedrock Agent Core
- Model Context Protocol
- Retrieval-Augmented Generation
- OpenSearch
- Vector Search
- Embeddings
- Re-Ranking
- Prompt Engineering
- LLM Evaluation
- RAGAS
- LLM-as-Judge
- LangFuse
- LangSmith
- AWS Lambda
- API Gateway
- DynamoDB
- Amazon S3
- Amazon SQS
- Amazon EventBridge
- AWS Step Functions
- Docker
- Multi-Agent Orchestration
- Serverless Architecture
- Circuit Breakers