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Added 8 mins ago
AI
Night Auditor
Accent Inns
Victoria, BC
- Full-time
As a Nocturnal Night Auditor, you are the night-time Guest Services Agent and you look after guest services, bookkeeping, security, and so many other things.
Added 9 mins ago
Letter Carrier - Delivery Agent
Canada Post - Postes Canada
Terrace, BC
Business Function: Delivery Agent or Letter Carrier
Added 20 mins ago
GT
Travel Agent
Gaba Travel
Surrey, BC
- From $18.25 CAD / hour
- Full-time
- On-site
Overview A well-established travel agency is looking for a motivated and customer-focused Travel Agent to join our team. This role is a great fit for someone who enjoys helping people plan…
Added 21 mins ago
GT
Travel Agent
Gaba Travel
Vancouver, BC
- From $18.25 CAD / hour
- Full-time
- On-site
Overview A well-established travel agency is looking for a motivated and customer-focused Travel Agent to join our team. This role is a great fit for someone who enjoys helping people plan…
Added 24 mins ago
E
Program Manager II, AI & Productivity
Expedia
Vancouver, BC · Canada - British Columbia - Vancouver
- Full-time
Added 29 mins ago
SM
guest service agent
Stardust Motel (1989) Co. Limited
Timberlea, NS
- From $18 CAD / hour
- Full-time
- Part-time
- On-site
Added 38 mins ago
FC
Ops Agent Admin
FedEx Canada
Mirabel, QC
- Part-time
Added 39 mins ago
B
Team Captain, Technical Support
Boldr
Remote, Canada
- Full-time
- Remote
…point of escalation for issues outside the authority of an agent, as well as coordinate with clients from time to…
Added 46 mins ago
KR
Experienced Commercial Real Estate Agent ? Partnership Opportunity
K2 Real Estate Group
Toronto, ON
- $100,000 to $200,000 CAD / year
- Full-time
- On-site
Added 1 hour ago
EG
Spécialiste, Planification et Insights/Expedia Group Advertising Planning & Insights (EGA-PI) Manager (FTC)
Expedia Group
Montreal, QC
- $63,000 to $88,500 CAD / year
- Full-time
Added 1 hour ago
BS
Technical Lead (Full-Stack Engineering & AI)
Brainhunter Systems Ltd
ON · Ontario, Canada
- Contract
⭐ Experience with LangGraph, CrewAI, Microsoft Agent Framework, MCP, and agent-to-agent integrations
Added 1 hour ago
DW
Experienced Patent Associate Lawyer
Deeth Williams Wall LLP
Toronto, ON
- Full-time
Registration as a Class 3 Patent Agent Trainee, or an intention to register and train as a Class 3 Patent Agent Trainee
Added 1 hour ago
EG
Expedia Group Advertising Planning & Insights (EGA-PI) Manager (FTC)
Expedia Group
Toronto, ON
- $65,500 to $92,000 CAD / year
- Full-time
Added 1 hour ago
B
Team Captain, Technical Support
Boldr
Toronto, ON
- $50,400 to $63,000 CAD / year
- Full-time
…point of escalation for issues outside the authority of an agent, as well as coordinate with clients from time to…
Added 1 hour ago
EG
Expedia Group Advertising Planning & Insights (EGA-PI) Manager (FTC)
Expedia Group
Vancouver, BC
- $65,500 to $92,000 CAD / year
- Full-time
Added 1 hour ago
SR
Sales Representative Agent (Entry Level) - Work From Home -
Spade Recruiting
Remote, Canada
- Full-time
- Remote
Added 1 hour ago
PH
front desk agent
Prestige Hotels and Resorts
Kelowna, BC
- $19 to $20 CAD / hour
- Full-time
- On-site
Added 1 hour ago
MR
inside sales representative
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Calgary, AB
- $16 to $20 CAD / hour
- Full-time
- On-site
Inside Sales Agent (ISA) ? Real Estate *Company:* M3M Real Estate Corp. *Location:* Calgary, Alberta *Position Type:* Full-Time M3M Real Estate Corp. is looking for a motivated and…
Added 1 hour ago
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Senior Manager, Strategic Initiatives- Corporate Strategy
Walmart Canada
Mississauga, ON
- Full-time
…critical initiative to ensure successful delivery. This role is an agent of the Office of the President, and as such, must uphold a level of strong internal influence to ensure optimal…
Added 1 hour ago
V
Senior Data Scientist
Visa
Toronto, ON
- Full-time
The Sr. Data Scientist is responsible for designing and deploying AI-powered tools and agent systems that combine LLMs and custom ML models into end-to-end solutions that support business…
Added 2 hours ago
PI
front desk agent
Park Inn by Radisson Kelowna
Kelowna, BC
- $19 to $25 CAD / hour
- Full-time
- On-site
…We seek a highly motivated and customer-focused Front Desk Agent to join our team. The position is permanent and full-time. The successful candidate must have a friendly and welcoming…
Added 2 hours ago
S
Customer Service Agent (part-time – nights and weekend)
SAIL
Oshawa, ON
- Part-time
As a customer service agent, you are the first and last point of contact with our customers. Your main responsibility will be to become an ambassador to the SAIL’s mission and values:
Added 2 hours ago
AC
Cyber Security Architect
Aviva Canada
Markham, ON
- Full-time
…sensitive-data leakage, model or knowledge-source poisoning, excessive agent privileges, insecure tool use, rogue agent behaviour, and unsafe AI-generated…
Added 2 hours ago
LL
Client Success Agent
LRDG Language Research Development Group
Montreal, QC
- Full-time
As a Client Success Agent, you will support the smooth delivery of language training and evaluation services by coordinating administrative and operational activities throughout the learner…
Added 2 hours ago
NA
Technical Systems Analyst, Student Systems
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Working knowledge of Microsoft SQL Server administration, including installation, configuration, backup/restore, security, basic T-SQL and SQL Server Agent jobs

Robots & Pencils

Staff Engineer / AI Builder

Canada

Our salary range is $176,612 - $243,680 CAD · Full-time

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Job details

Pay: Our salary range is $176,612 - $243,680 CAD
Job type: Full-time
Experience: 6+ years of professional software engineering experience, including meaningful time shipping GenAI/LLM-powered systems in production - not just prototypes
Posting language: English
Posted: Oct 7, 2026

Original job description

We’re looking for a Staff AI Builder to lead the design and delivery of AI/ML systems. This role is ideal for an experienced engineer who thrives on architectural decisions, can confidently own systems end-to-end, and contributes to technical leadership across the team.

In this role, you will work as a key technical leader on a cross-functional team, defining AI architecture, leading model development and optimization, and solving challenging integration problems. You’ll be joining real, in-flight work where reliability, security, and scalability are critical. You’ll establish engineering standards, raise the bar on how we build AI systems, and contribute to the technical decisions that shape how our AI work scales over time.

Why This Role Matters

At Robots & Pencils, we design AI systems for a human world. Our name says it all. Robots and pencils means engineering paired with creativity, because every agent we ship has to work for real people in real workflows. That balance is baked into how we operate.

Every role here contributes directly to that mission. Here, you shape how AI systems integrate into enterprise operations, how teams move at real velocity, and how products create measurable impact for clients and the people they serve. We ship production-ready AI in 30 to 45 days. That pace demands people who take ownership, lead with craft, and care deeply about what they put their name on.

What You'll Do

Agentic & GenAI Engineering

Design and build agentic workflows - reasoning loops, tool/function calling, and orchestration across single- and multi-agent architectures - with clear judgment on which pattern fits the problem and which doesn't
Build and maintain RAG pipelines: chunking strategy, embeddings, vector search (OpenSearch), re-ranking, and staleness/refresh handling for dynamic knowledge sources
Integrate with AWS Bedrock and Agent Core, including MCP-based tool design - writing tool descriptions precise enough that an orchestrator routes correctly every time
Write and iterate on production system prompts - structured role framing, output constraints, and few-shot design - not just prompt tinkering
Build eval and observability into every agent you ship: golden datasets, RAGAS-style metrics, LLM-as-judge (as both a runtime guardrail and an offline eval), and tracing via LangFuse/LangSmith or equivalent
Design for LLM failure, not just LLM success: retries with backoff and jitter, circuit breakers, fallback models, and a clear user-facing story when something upstream degrades

Full-Stack & Platform Engineering

Build backend services in Python and Node.js, including serverless architectures (AWS Lambda, API Gateway) that support agentic workflows
Design DynamoDB single-table schemas - composite keys, transactional writes - for conversation state, agent memory, and session history
Support event-driven orchestration (Step Functions, SQS, EventBridge) for asynchronous agent operations, with an eye toward reliability and clean error handling
Contribute to frontend integration points so agentic features land cleanly for end users, and write clean, well-tested code across the stack
Support deployment, monitoring, and production troubleshooting in cloud-native environments (AWS, Docker), with guidance from senior engineers where needed

Collaboration & Technical Leadership

Bring informed technical judgment to architecture discussions - naming the real trade-offs of a pattern (e.g., gateway centralization vs. latency, single- vs multi-agent design) rather than defaulting to what's familiar
Partner with product, design, and delivery leads across global teams to scope and ship features end-to-end
Mentor other engineers on the pod and help raise the bar on agentic engineering practices, including AI-assisted development tools like Claude Code
Own assigned features and releases end-to-end - including the unglamorous parts: debugging, hardening, and keeping production systems trustworthy

What You'll Bring

6+ years of professional software engineering experience, including meaningful time shipping GenAI/LLM-powered systems in production - not just prototypes
Real, hands-on depth in agentic AI: reasoning loops, tool/function calling, multi-agent orchestration, and a considered point of view on when single-agent design beats multi-agent, and why
Practical RAG expertise: chunking strategies, embeddings, vector databases (OpenSearch or similar), cosine similarity search, and re-ranking - you can explain the mechanism, not just the terminology
Experience building evaluation and observability for LLM systems: golden datasets, LLM-as-judge, RAGAS or comparable metrics, and tracing tools like LangFuse/LangSmith
Strong prompt engineering skills - you can write a production system prompt with real structure and constraints on request, not just describe the concept
Hands-on experience with the AWS GenAI stack: Bedrock, Agent Core, Lambda, DynamoDB (single-table design), S3, SQS, EventBridge, Step Functions
Strong Python and Node.js skills, with experience building full-stack applications and RESTful APIs
Solid understanding of production reliability patterns for LLM-backed systems: retries/backoff, circuit breakers, fallback models - as a bundle, not a single tactic
Experience with containerization (Docker) and cloud-native deployment
Comfort owning ambiguous, integration-heavy problems, and the ability to go a level deeper when someone pushes on your answer instead of staying abstract

Helpful Extras and Unique Skills

Direct experience with Amazon Bedrock Agent Core - agent registration, MCP tool wiring, memory/session management, gateway provisioning
Experience in a regulated or high-stakes domain (education, healthcare, financial services) where evaluation rigor and reliability carry real consequences
Familiarity with workflow orchestration tools such as Step Functions, Sequencer, or similar state-machine-based systems
A point of view on LLM observability tooling, gained from actually running it in production rather than reading about it

Our salary range is $176,612 - $243,680 CAD

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More about this job

Responsibilities

Lead the architecture, development, evaluation, and production delivery of reliable AI/ML systems, including agentic workflows, RAG pipelines, and integrations with AWS services. Own features and releases end-to-end, establish engineering standards, collaborate across product and delivery teams, and mentor engineers.

Requirements

Requires 6+ years of software engineering experience, including production experience with GenAI/LLM systems and hands-on expertise in agentic AI, RAG, evaluation, observability, and prompt engineering. Candidates should have strong Python and Node.js skills, experience with AWS GenAI and cloud services, and the ability to own complex integration and reliability challenges.

Skills

Agentic AI
Generative AI
Large Language Models
Python
Node.js
AWS Bedrock
Amazon Bedrock Agent Core
Retrieval-Augmented Generation
OpenSearch
Prompt Engineering
LLM Evaluation
LLM Observability
DynamoDB
AWS Lambda
Step Functions
Docker

Visa sponsorship

Not detected in the job text

Keywords

Agentic AI
Generative AI
Large Language Models
Reasoning Loops
Tool Calling
Multi-Agent Orchestration
Retrieval-Augmented Generation
Embeddings
Vector Search
OpenSearch
Re-Ranking
AWS Bedrock
Amazon Bedrock Agent Core
Model Context Protocol
Prompt Engineering
RAGAS
LLM-as-Judge
LangFuse
LangSmith
Python
Node.js
AWS Lambda
API Gateway
DynamoDB
S3
SQS
EventBridge
Step Functions
Docker
Circuit Breakers

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