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Dispatcher

  • Surrey, BC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Company Description

Robust Transport Services Ltd, based in Surrey, BC, is a premier reefer and dry van carrier with a fleet of over 65 trucks and 100 trailers. We provide top-quality transportation solutions across the United States and Canada, specializing in refrigerated transport to maintain the integrity and freshness of goods.

Role Description

This is a full-time on-site role for a Dispatcher based in Surrey, BC. The Dispatcher will be responsible for coordinating and managing the daily operations of our transportation services. This includes scheduling drivers, handling customer inquiries, monitoring shipments, and ensuring timely delivery of goods. The Dispatcher will also be responsible for maintaining communication with drivers, troubleshooting any issues that arise, and optimizing route efficiency.

Qualifications

  • Experience in coordinating and managing transportation logistics
  • Skills in scheduling, routing, and monitoring shipments
  • Strong communication and customer service skills
  • Ability to handle inquiries and troubleshoot issues
  • Knowledge of transportation regulations and safety standards
  • Proficiency in using dispatch and logistics software
  • Ability to work efficiently in a fast-paced environment
  • Experience in the transportation industry is a plus
  • High school diploma or equivalent; additional qualifications in logistics or related field preferred
More about this job

Responsibilities

Coordinate and manage daily transportation operations, including scheduling drivers, responding to customer inquiries, monitoring shipments, and ensuring timely deliveries. Communicate with drivers, troubleshoot operational issues, and optimize route efficiency.

Requirements

Candidates should have skills in transportation logistics, scheduling, routing, shipment monitoring, communication, customer service, and troubleshooting, along with knowledge of transportation regulations and safety standards. Proficiency with dispatch and logistics software is expected; transportation industry experience is a plus, and a high school diploma or equivalent is required, with further logistics-related qualifications preferred.

Skills

  • Driver Scheduling
  • Route Planning
  • Shipment Monitoring
  • Customer Service
  • Communication
  • Troubleshooting
  • Transportation Regulations
  • Safety Standards
  • Dispatch Software
  • Logistics Software
  • Route Optimization

Visa sponsorship

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Categories

  • Transportation
  • Logistics
  • Customer Service & Support

Keywords

  • Truck Transportation
  • Refrigerated Transport
  • Dry Van
  • Transportation Logistics
  • Dispatch
  • Driver Scheduling
  • Route Planning
  • Shipment Monitoring
  • Timely Delivery
  • Customer Inquiries
  • Customer Service
  • Driver Communication
  • Troubleshooting
  • Route Optimization
  • Transportation Regulations
  • Safety Standards
  • Dispatch Software
  • Logistics Software

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