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Added 12 mins ago
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Consultant, Application Development (Payments)
CIBC
Toronto, ON
- Full-time
…client experience across lines of businesses. This role is a senior technical expert responsible for designing, developing, and maintaining both front-end and back-end components of complex…
Added 12 mins ago
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Sourcing Manager, Marketing Category
BMO
Toronto, ON · YNG
- Full-time
The role partners with business stakeholders to understand business needs, sourcing requirements, transformation priorities, and supplier strategies in order to deliver business value,…
Added 12 mins ago
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Manager, Valuations & Modelling
BDO
Toronto, ON
- Full-time
…range of experience covers the full spectrum of industries, business sizes, and valuation complexity, helping owner-managed companies to large publicly traded corporations. Deep industry…
Added 12 mins ago
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Senior Full Stack Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As a Senior Full Stack Engineer, you will help shape solutions, advance strategic initiatives, strengthen our technology footprint and champion strong engineering practices within your team.
Added 12 mins ago
IF
Senior Business Analyst, Artificial Intelligence Strategy
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Montreal, QC
- Full-time
We are currently seeking a Senior Business Analyst, Artificial Intelligence Strategy to join our team at IntactLab.
Added 12 mins ago
Technical Advisor, Application Development
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Added 12 mins ago
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Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director will provide strategic advice to senior leadership on occupational health and safety, enterprise risk, regulatory compliance, emerging workplace risks, and organizational…
Added 12 mins ago
BI
Financial Analyst
Bento Inc.
Richmond Hill, ON
- $55,000 to $65,000 CAD / year
- Full-time
…Financial Analyst, Financial Planning & Analysis (FP&A) Analyst, Senior Financial Analyst, Budget Analyst, Investment Analyst, Business Analyst, Corporate Finance Analyst, Treasury Analyst,…
Added 12 mins ago
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Sales Executive
Assemble
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The vast majority of business leaders struggle to make important decisions with certainty. At Assemble, we help enterprise leaders cut through the noise with trusted peer insights that…
Added 26 mins ago
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Director, Public & Government Affairs - Technology clients
Edelman
Ottawa, ON · Toronto, ON
- $90,000 to $125,000 CAD / year
- Full-time
The Director, Public Affairs serves as a senior advisor to clients, leading the development and execution of public affairs, government relations, stakeholder engagement, and communications…
Added 26 mins ago
Staff Consultant - Risk, Process & Controls
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Montreal, QC
You will have the opportunity to contribute to internal controls engagements, business process risk assessments, internal audit activities and diagnostics designed to assess the…
Added 26 mins ago
Proposal Specialist
EBC Inc.
Mississauga, ON
winning proposal submissions. You will work closely with the Senior Proposal Specialist.
Added 27 mins ago
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Project Engineer/Analyst
Kinectrics
Tiverton, NS
- Full-time
Diversity: The company is dedicated to promoting diversity in its workforce, up to and including the senior management level. Our diversity committee ensures we stay up to date on leading…
Added 27 mins ago
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Senior Associate Director, Fund Accounting
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Halifax, NS
- Full-time
Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another…
Added 27 mins ago
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Senior Product Manager, Okta Customer Identity
Okta
Toronto, ON
- $146,000 to $200,000 CAD / year
- Full-time
We're hiring a Senior Product Manager to grow OCI's footprint inside our existing enterprise base and to incubate the next generation of platform capabilities. This is a builder's role.…
Added 27 mins ago
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Senior Director, Strategic Initiatives & Execution (Office of the CEO)
Visual Defence
Richmond Hill, ON
- Full-time
Visual Defence is seeking an accomplished, hands on senior business leader to work directly with the CEO in driving strategic priorities, improving organizational performance, and…
Added 27 mins ago
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Communications Manager (Digital & Enterprise CMS)
Cella
Calgary, AB · Greater Calgary Metropolitan Area
- $65 to $70 CAD / hour
- Contract
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Added 41 mins ago
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Director, Product Management (Payments)
Lightspeed Commerce, Inc.
Remote, Canada
- $220,000 to $250,000 CAD / year
- Full-time
- Remote
Lightspeed is seeking a Director of Product Management to own the Payments line of business within Financial Services. You will lead Group PMs and Senior PMs across North America and EMEA,…
Added 41 mins ago
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Senior Manager, Community and Access
House of Friendship
Kitchener, ON
- Full-time
…navigation. Leading a team of managers and supervisors, the Senior Manager will use project management, strategic thinking and data-based decision-making to manage change and improve…
Added 41 mins ago
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Sr. Environmental Professional (Contaminated Sites)
AECOM
Winnipeg, MB
- $90,000 to $125,000 CAD / year
- Full-time
The Environmental Professional (Contaminated Sites) is a senior level professional responsible for assessing, managing, and remediating contaminated soil, groundwater, and sediment sites.…
Added 56 mins ago
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Staff Software Engineer - II (KeyCite)
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Toronto, ON · Canada, Toronto, Ontario
- Full-time
As a Staff Software Engineer II at KeyCite, you will lead complex, business-critical engineering initiatives from architecture through production. You will modernise established platforms…
Added 56 mins ago
Senior Actuarial Analyst
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Toronto, ON
At Lyft, actuaries are more than risk modelers, they are trusted business advisors, with a key voice in our most important decisions. We partner with many groups across the organization to…
Added 56 mins ago
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Senior Automation Test Lead
Citi
Mississauga, ON
- Full-time
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the…
Added 56 mins ago
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Senior Manager, Forward deployed Decision Scientist
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
…collaborative Decision Science group supporting a rare disease business, where advanced analytics and responsible AI are used to address complex commercial challenges and underserved…
Added 1 hour ago
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Senior Software Engineer, Asset Management Digital Solutions (AMDS)
KPMG
ON · Toronto, Ontario
- Full-time
…challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where…

Roche

Ecosystem Insights Strategy Lead

Mississauga, ON, Canada
Canada Pharma Campus, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 16, 2026
Experience: 7-10+ years of experience in the pharmaceutical or healthcare industry
Posting language: English
Posted: Nov 2, 2026

Original job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and in the future. That’s what makes us Roche.

We are seeking a seasoned, empathetic, and data-driven Ecosystem Insights Strategy Lead to pioneer a new era of insights strategy within our organization. This is a newly created, high-impact role designed to translate insights into actionable inputs for strategic discussions.

Your mission will be to transform how we understand stakeholders whom we engage with in the external environment. The first priority for you in this role will be to develop and operationalize a robust insights framework for our partners and the ultimate benefactors of our therapies - Patients. The Ecosystems Insights Strategy Lead will also have an accountability to define an insights framework for other stakeholders, including Health Care Practitioners and other stakeholders for our in-line and pipeline products across our portfolio.

For the first part of your mission, you will enthusiastically engage with patients as partners with unique needs, preferences and emotions. You will build cutting-edge, real-time insight capabilities, to bring the voice of the patient directly into executive strategic discussions, and translate primary market research, voice of customer feedback, field insights, social media listening and other insight sources into powerful, actionable narratives that empower our marketing and field teams. Through your expertise and strong stakeholder relationship-building, you will be a prominent voice for and key enabler of patient-centricity within our organization.

The Ecosystem Insights Strategy Lead role is a high-impact position designed to transform how the organization understands our external stakeholders, starting with patients as partners and the ultimate benefactors of our therapies. By building real-time insight capabilities and synthesizing diverse data sources into actionable recommendations, this leader will bring the patient and stakeholder voice directly into executive strategic discussions. Ultimately, this role is crucial for shaping the company's culture, influencing strategic innovation, and ensuring that patient and stakeholder needs and preferences are integrated into our ways of working and as an enabler of our purpose: Doing now what patients need next.

What We Offer

While this role is focused on the Canadian market, they will also forge a network amongst Insights professionals from other large markets to develop relationships and collaborate to pull-through standardized insights approaches
The opportunity to build a crucial capability from the ground up with dedicated leadership backing
Executive sponsorship from the Chief Patient Experience Officer, and a mandate visible to senior leadership from day one
A collaborative, mission-driven environment where your work has a visible, daily impact on patient lives
Competitive compensation, comprehensive health benefits, and flexible work arrangements

The Opportunity:

Key Responsibilities for First 6-12 Months

1. Build Patient Insight-to-Action Framework & Capabilities

Design, implement, and oversee a framework for capturing real-time patient feedback, sentiment, and behavioral data across various touchpoints and associated standardized reporting mechanisms that can be pulled through by individual Disease Area Squads
Utilize modern consumer research methodologies (e.g., digital ethnography, journey mapping, social listening, rapid pulse-surveys, syndicated research, primary market research) to monitor the evolving patient landscape associated with a variety of disease areas
Identify and maintain an active roster of innovative research partners that specialize in patient and caregiver insights (e.g. managing lunch & learns/pitch sessions, vendor management from RFP through to delivery)
Synthesize and triangulate qualitative stories with quantitative data to create a holistic, 360-degree view of the patient-consumer journey (e.g. from research methodologies above, field insights from CRM, Advisory Board insights, etc.)

2. Coach Field Personnel & Other Patient & Stakeholder-Facing Teams to Elicit Effective & Actionable Patient Insights

Equip medical and commercial field teams and other departments (e.g. Patient Services, Marketing, etc.) with practical question guides for HCP conversations: e.g. what drives patient treatment preference and switching, where patients drop off between diagnosis, initiation, and adherence, which support resources patients use, request, or never hear about, and how patients find peer support and education

3. Translate Insights into Actionable Narratives

Convert complex data sets and field insights into compelling, human-centric narratives and storytelling tools
Deliver actionable narrative recommendations to marketing, medical and field teams to refine/finalize together; Marketing and Medical then pulls these through to the creative brief stage, works to optimize outreach, positioning, and campaign resonance

4. Elevate the Patient Voice in Strategy

Partner with Squad & Chapter Leadership to ensure patient insights directly influence strategy and resourcing

Key Responsibilities After First Mission Accomplished

Once your first mission outlined in steps 1-4 above have been successfully designed, operationalized and moved into a steady-state for Squads to sustain, your second mission will be to shift gears to other stakeholders. Specifically, your first task will be to assess the existing insights-to-action approaches being leveraged for other stakeholder groups across the business (e.g. HCPs, government stakeholders, etc.) and identify opportunities for greater usage of innovative insights methods, enhanced reporting approaches and help the organization progress on its journey from insights identification to action.

At this juncture, you will also assume leader accountability of other insights initiatives and process, including but not limited to:

Insights SOPs/Working Instructions
Department processes associated with adverse event reporting
Medical Affairs insights initiatives (e.g. Learning Needs Assessments, etc.)

Who you are:

Minimum of a Bachelor’s Degree
7-10+ years of experience in the pharmaceutical or healthcare industry
5+ years of applied experience with patient or consumer insight methods: journey mapping, qualitative synthesis, social listening, pulse research, primary market research, segmentation.
Working knowledge of Canadian pharma field roles and HCP engagement
Very strong storytelling skills with a track record of compelling stakeholders to act in the way you bring insights to life using the “What? So what? Now what?” framework
Very strong Excel and powerpoint skills and can quickly gain fluency with a company’s existing data sets and reporting tools
Very strong collaboration and facilitation skills
Proven ability to think strategically, lead and influence strategic decisions as well as demonstrated ability to influence/persuade without direct authority

Relocation benefits may be available for this job posting.

The expected salary range for this position based on the primary location of Mississauga is 136,936.00 and 179,728.50 of hiring range. Actual pay will be determined based on experience, qualifications, and other job-related factors as determined by the company.

We use artificial intelligence to screen, assess or select applicants for this role.

This posting is for an existing vacancy at Hoffmann-La Roche Ltd.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

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More about this job

Responsibilities

The Ecosystem Insights Strategy Lead will design and operationalize a robust framework to capture real-time patient feedback and translate it into actionable strategic narratives. They will also coach field teams and eventually expand these insight-to-action methodologies to other stakeholders like HCPs and government partners.

Requirements

Candidates must hold at least a Bachelor's degree and possess 7-10+ years of experience in the pharmaceutical or healthcare industry. Strong expertise in patient insight methods, data storytelling, and the ability to influence strategic decisions without direct authority are essential.

Skills

Strategy development
Patient insights
Data analysis
Stakeholder management
Storytelling
Market research
Journey mapping
Social listening
Digital ethnography
Leadership
Communication
Project management
Strategic planning
Collaboration
Facilitation
Data synthesis

Benefits

Competitive compensation
Comprehensive health benefits
Flexible work arrangements
Relocation benefits

Visa sponsorship

Not detected in the job text

Keywords

Ecosystem Insights
Strategy Lead
Pharmaceutical
Healthcare
Patient-centricity
Market Research
Journey Mapping
Social Listening
Data Synthesis
Stakeholder Engagement
HCP
CRM
Advisory Board
Strategic Innovation
Digital Ethnography
Pulse Surveys
Syndicated Research
Storytelling
Excel
PowerPoint
Medical Affairs
Commercial Field Teams
Patient Services
Marketing
Strategy
Leadership
Collaboration
Actionable Insights
Patient Advocacy
Data-driven

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