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Added 5 mins ago
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Therapeutic Specialist, Neuroscience
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Therapeutic Specialist, Neuroscience based in Canada.
Added 5 mins ago
T
Senior Talent Acquisition Specialist
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Toronto, ON
- Full-time
…candidates through interviews and offers. The Specialist will partner with leadership to forecast hiring needs, design robust recruitment strategies, and ensure a smooth, inclusive…
Added 5 mins ago
V
Spec, Planning & Business Partnership - Finance
Vale
Canada
- Full-time
…Compliance. This is not a traditional IT delivery role, but a business partnership role focused on shaping demand, guiding technology investment decisions, and ensuring IT initiatives…
Added 5 mins ago
I
Client Solutions Lead
Insight
Remote, Canada
- Full-time
- Remote
Received 35+ industry and partner awards in the past year
Added 19 mins ago
R
Senior Growth Marketer
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Toronto, ON
- $90,000 to $120,000 CAD / year
- Full-time
Marketing Case Study: We provide you with some real business data and context, you create a strategy and plan, and present it to us.
Added 19 mins ago
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Business Development, AI Platform
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Development, AI Platform based in Canada.
Added 19 mins ago
MR
VP of Marketing Operations
MoveSmart Rentals
Toronto, ON
- Internship
Senior experience must include direct ownership of strategy, budgets, team performance, execution, and measurable business outcomes
Added 20 mins ago
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Event Planner | Planificateur d'événements
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- Full-time
…partners. In this role, you will own the event lifecycle - from strategy and budgeting to on-site execution and post-event reporting - partnering closely with stakeholders across Marketing,…
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TEKsystems
Montreal, QC
- $24 to $25 CAD / hour
- Contract
Added 34 mins ago
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Network Designer - Senior
Innova Solutions
Toronto, ON
- $600 to $620 CAD / day
- Full-time
…to overall enterprise architecture vision and organizational business…
Added 34 mins ago
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Ingénieur Manufacturier Senior - Réparation de composants / Senior Manufacturing Engineer - Componen
Rolls-Royce
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Added 34 mins ago
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Anticipate client, internal business partner and supplier needs when participating in solution development with peers and cross-functional teams and engage the appropriate stakeholders to…
Added 35 mins ago
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Asset Protection Representative
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- Part-time
…Protection teams and make a direct impact in safeguarding our business, our employees, and our…
Added 35 mins ago
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Asset Protection Representative
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- Full-time
…Protection teams and make a direct impact in safeguarding our business, our employees, and our…
Added 49 mins ago
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Head of AI Product – Trust Intelligence
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Toronto, ON
- Full-time
This is a hands-on, player-coach role. In the first phase, you'll personally drive discovery, strategy, roadmap and delivery, working side by side with our data science and engineering…
Added 49 mins ago
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Lead, Coordinated Access
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Waterloo, ON
- Full-time
Shape strategy: Use evidence and partner insights to inform system planning, policy and senior leadership advice.
Added 1 hour ago
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Director, Citizen Development & Employee Technology Experience Pod Owner
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Added 1 hour ago
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Director, Citizen Development & Employee Technology Experience Pod Owner
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MB · Manitoba, Canada
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Added 1 hour ago
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Mandarin/Cantonese/English Banking Advisor
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Mississauga, ON
- $24 to $25 CAD / hour
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Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks…
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Mandarin/Cantonese/English Banking Advisor
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Vancouver, BC
- $24 to $25 CAD / hour
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Added 1 hour ago
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Firmware Developer
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About us. Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we…
Added 1 hour ago
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Added 1 hour ago
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Senior Project Manager
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Coordinate technical integration activities between City systems and external partner organizations.
Added 1 hour ago
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Senior Product Manager, Accounts, Billing, & Compliance
Quo
Remote, Canada
- Full-time
- Remote
Translate pricing and packaging into system behaviour: work with the business to understand our monetization strategy, and figure out how the system actually represents and enforces it.
Added 1 hour ago
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Associate Customer Success Manager - French
ServiceNow
Montreal, QC
- Full-time
…meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the…

Roche

Ecosystem Insights Strategy Lead

Mississauga, ON, Canada
Canada Pharma Campus, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 16, 2026
Experience: 7-10+ years of experience in the pharmaceutical or healthcare industry
Posting language: English
Posted: Nov 2, 2026

Original job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and in the future. That’s what makes us Roche.

We are seeking a seasoned, empathetic, and data-driven Ecosystem Insights Strategy Lead to pioneer a new era of insights strategy within our organization. This is a newly created, high-impact role designed to translate insights into actionable inputs for strategic discussions.

Your mission will be to transform how we understand stakeholders whom we engage with in the external environment. The first priority for you in this role will be to develop and operationalize a robust insights framework for our partners and the ultimate benefactors of our therapies - Patients. The Ecosystems Insights Strategy Lead will also have an accountability to define an insights framework for other stakeholders, including Health Care Practitioners and other stakeholders for our in-line and pipeline products across our portfolio.

For the first part of your mission, you will enthusiastically engage with patients as partners with unique needs, preferences and emotions. You will build cutting-edge, real-time insight capabilities, to bring the voice of the patient directly into executive strategic discussions, and translate primary market research, voice of customer feedback, field insights, social media listening and other insight sources into powerful, actionable narratives that empower our marketing and field teams. Through your expertise and strong stakeholder relationship-building, you will be a prominent voice for and key enabler of patient-centricity within our organization.

The Ecosystem Insights Strategy Lead role is a high-impact position designed to transform how the organization understands our external stakeholders, starting with patients as partners and the ultimate benefactors of our therapies. By building real-time insight capabilities and synthesizing diverse data sources into actionable recommendations, this leader will bring the patient and stakeholder voice directly into executive strategic discussions. Ultimately, this role is crucial for shaping the company's culture, influencing strategic innovation, and ensuring that patient and stakeholder needs and preferences are integrated into our ways of working and as an enabler of our purpose: Doing now what patients need next.

What We Offer

While this role is focused on the Canadian market, they will also forge a network amongst Insights professionals from other large markets to develop relationships and collaborate to pull-through standardized insights approaches
The opportunity to build a crucial capability from the ground up with dedicated leadership backing
Executive sponsorship from the Chief Patient Experience Officer, and a mandate visible to senior leadership from day one
A collaborative, mission-driven environment where your work has a visible, daily impact on patient lives
Competitive compensation, comprehensive health benefits, and flexible work arrangements

The Opportunity:

Key Responsibilities for First 6-12 Months

1. Build Patient Insight-to-Action Framework & Capabilities

Design, implement, and oversee a framework for capturing real-time patient feedback, sentiment, and behavioral data across various touchpoints and associated standardized reporting mechanisms that can be pulled through by individual Disease Area Squads
Utilize modern consumer research methodologies (e.g., digital ethnography, journey mapping, social listening, rapid pulse-surveys, syndicated research, primary market research) to monitor the evolving patient landscape associated with a variety of disease areas
Identify and maintain an active roster of innovative research partners that specialize in patient and caregiver insights (e.g. managing lunch & learns/pitch sessions, vendor management from RFP through to delivery)
Synthesize and triangulate qualitative stories with quantitative data to create a holistic, 360-degree view of the patient-consumer journey (e.g. from research methodologies above, field insights from CRM, Advisory Board insights, etc.)

2. Coach Field Personnel & Other Patient & Stakeholder-Facing Teams to Elicit Effective & Actionable Patient Insights

Equip medical and commercial field teams and other departments (e.g. Patient Services, Marketing, etc.) with practical question guides for HCP conversations: e.g. what drives patient treatment preference and switching, where patients drop off between diagnosis, initiation, and adherence, which support resources patients use, request, or never hear about, and how patients find peer support and education

3. Translate Insights into Actionable Narratives

Convert complex data sets and field insights into compelling, human-centric narratives and storytelling tools
Deliver actionable narrative recommendations to marketing, medical and field teams to refine/finalize together; Marketing and Medical then pulls these through to the creative brief stage, works to optimize outreach, positioning, and campaign resonance

4. Elevate the Patient Voice in Strategy

Partner with Squad & Chapter Leadership to ensure patient insights directly influence strategy and resourcing

Key Responsibilities After First Mission Accomplished

Once your first mission outlined in steps 1-4 above have been successfully designed, operationalized and moved into a steady-state for Squads to sustain, your second mission will be to shift gears to other stakeholders. Specifically, your first task will be to assess the existing insights-to-action approaches being leveraged for other stakeholder groups across the business (e.g. HCPs, government stakeholders, etc.) and identify opportunities for greater usage of innovative insights methods, enhanced reporting approaches and help the organization progress on its journey from insights identification to action.

At this juncture, you will also assume leader accountability of other insights initiatives and process, including but not limited to:

Insights SOPs/Working Instructions
Department processes associated with adverse event reporting
Medical Affairs insights initiatives (e.g. Learning Needs Assessments, etc.)

Who you are:

Minimum of a Bachelor’s Degree
7-10+ years of experience in the pharmaceutical or healthcare industry
5+ years of applied experience with patient or consumer insight methods: journey mapping, qualitative synthesis, social listening, pulse research, primary market research, segmentation.
Working knowledge of Canadian pharma field roles and HCP engagement
Very strong storytelling skills with a track record of compelling stakeholders to act in the way you bring insights to life using the “What? So what? Now what?” framework
Very strong Excel and powerpoint skills and can quickly gain fluency with a company’s existing data sets and reporting tools
Very strong collaboration and facilitation skills
Proven ability to think strategically, lead and influence strategic decisions as well as demonstrated ability to influence/persuade without direct authority

Relocation benefits may be available for this job posting.

The expected salary range for this position based on the primary location of Mississauga is 136,936.00 and 179,728.50 of hiring range. Actual pay will be determined based on experience, qualifications, and other job-related factors as determined by the company.

We use artificial intelligence to screen, assess or select applicants for this role.

This posting is for an existing vacancy at Hoffmann-La Roche Ltd.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

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More about this job

Responsibilities

The Ecosystem Insights Strategy Lead will design and operationalize a robust framework to capture real-time patient feedback and translate it into actionable strategic narratives. They will also coach field teams and eventually expand these insight-to-action methodologies to other stakeholders like HCPs and government partners.

Requirements

Candidates must hold at least a Bachelor's degree and possess 7-10+ years of experience in the pharmaceutical or healthcare industry. Strong expertise in patient insight methods, data storytelling, and the ability to influence strategic decisions without direct authority are essential.

Skills

Strategy development
Patient insights
Data analysis
Stakeholder management
Storytelling
Market research
Journey mapping
Social listening
Digital ethnography
Leadership
Communication
Project management
Strategic planning
Collaboration
Facilitation
Data synthesis

Benefits

Competitive compensation
Comprehensive health benefits
Flexible work arrangements
Relocation benefits

Visa sponsorship

Not detected in the job text

Keywords

Ecosystem Insights
Strategy Lead
Pharmaceutical
Healthcare
Patient-centricity
Market Research
Journey Mapping
Social Listening
Data Synthesis
Stakeholder Engagement
HCP
CRM
Advisory Board
Strategic Innovation
Digital Ethnography
Pulse Surveys
Syndicated Research
Storytelling
Excel
PowerPoint
Medical Affairs
Commercial Field Teams
Patient Services
Marketing
Strategy
Leadership
Collaboration
Actionable Insights
Patient Advocacy
Data-driven

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