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Added 31 mins ago
DC
Electrical Engineer
Dillon Consulting Limited
Chatham-Kent, ON · Guelph, ON · Hamilton, ON · Kingston, ON · Kitchener, ON · London, ON · Oakville, ON · Ottawa, ON · Toronto, ON · Vaughan, ON · Windsor, ON · Chatham, ON
- Full-time
…external stakeholders? Are you a thought leader, a trusted advisor and a problem solver? If you enjoy entrepreneurship and innovation, this opportunity is for you! As someone with excellent…
Added 31 mins ago
DC
Electrical Engineer
Dillon Consulting Limited
Windsor, ON
- Full-time
…external stakeholders? Are you a thought leader, a trusted advisor and a problem solver? If you enjoy entrepreneurship and innovation, this opportunity is for you! As someone with excellent…
Added 31 mins ago
DC
Electrical Engineer-in-Training
Dillon Consulting Limited
Winnipeg, MB
- Full-time
…external stakeholders? Are you a thought leader, a trusted advisor and a problem solver? If you enjoy entrepreneurship and innovation in a flexible work environment, this opportunity is for…
Added 46 mins ago
AW
Deployed OSO Training & Competency Assurance Advisor
Agilus Work Solutions
Calgary, AB
- Contract
Agilus by Synergie is recruiting for a Deployed OSO Training & Competency Assurance Advisor in the Oil and Gas Sector in calgary, Alberta.
Added 1 hour ago
J
Associate Counsel (Remote)
Jerry.ai
Remote, Canada
- $105,000 to $150,000 USD / year
- Full-time
- Remote
A Zero-Error Operator: You review every contract and filing with total precision, down to defined terms, dates, and cross-references.
Added 1 hour ago
NC
Manager, Contracting and Procurement (2 positions)
NAV CANADA
Ottawa, ON
- Full-time
Evaluate and monitors contracts to ensure compliance with the agreed contract terms and conditions by internal stakeholders and suppliers
Added 2 hours ago
C
Legal Counsel and Manager, Contracts and Governance | Permanent Full Time (1.0 FTE) | CHEO Research Institute
CHEO
Canada
- Full-time
…and commercial matters. This position will serve as a trusted advisor to executive leadership, researchers, clinicians, operational leaders, and external partners, supporting the…
Added 2 hours ago
GR
Customer Success Representative
Global Relay
Vancouver, BC
- Full-time
Acts as a trusted advisor: CSRs build strong relationships with customers, understand their needs and goals, and provide strategic guidance to help them achieve success
Added 2 hours ago
KU
Faculty Affairs and Development Advisor
King's University College
London, ON
- $78,572 to $98,383 CAD / year
- Full-time
Faculty Affairs and Development Advisor - Job Reference # 202610-03
Added 2 hours ago
CL
Resident Advisor
Campus Living Centres
Barrie, ON
- Full-time
The Resident Advisor (RA) is a hired student leader who is expected to act as a role model, mentor, resource, and support to students living residence. The primary objective of the RA as…
Added 3 hours ago
B
Regional Director of Trust - Prairies
BMO
Calgary, AB · CALG
- Full-time
Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.
Added 4 hours ago
SL
Account Executive, National Accounts Managing
Sun Life
Calgary, AB · Edmonton, AB
- Full-time
Ensure client/advisor needs are met through the delivery of value-added products and services
Added 4 hours ago
PS
Advisor, Information Security Architecture
Public Sector Pension Investment Board
Montreal, QC
- Full-time
As an Advisor, Security Architecture, you will report to the Manager, Information Security and be part of the broader Information Security group. You will contribute to PSP’s security…
Added 4 hours ago
S
Marketing Manager - B2B
Swoon
Toronto, ON
- Contract
Contract Length: 6 months initially, with potential for full-time conversion
Added 4 hours ago
GM
Field Claims Advisor Property
Gore Mutual Insurance
Vancouver, BC
- Full-time
As a Field Claims Advisor, Property, you will provide exceptional customer service and effective cost control while managing property claims within your assigned territory. Based from your…
Added 4 hours ago
Field Claims Advisor Property
Gore Mutual Insurance
Vancouver, BC
As a Field Claims Advisor, Property, you will provide exceptional customer service and effective cost control while managing property claims within your assigned territory. Based from your…
Added 6 hours ago
RM
Inside Sales Representative
Rochester Midland Corporation
Saskatoon, SK
- $60,000 to $75,000 CAD / year
- Full-time
…this role, you will be responsible for ensuring a high rate of contract renewals, identifying upsell opportunities, and reducing customer churn. Your efforts will directly impact recurring…
Added 6 hours ago
C
Health and Safety Advisor - Jobsites
Canam
Mississauga, ON
- Contract
As Health and Safety Advisor - Jobsite, you are primarily responsible for managing the health and safety prevention component of the worksites assigned to you. You will support and advise…
Added 6 hours ago
C
Health and Safety Advisor - Jobsites
Canam
Mississauga, ON
- $35 to $40 CAD / hour
- Contract
As Health and Safety Advisor - Jobsite, you are primarily responsible for managing the health and safety prevention component of the worksites assigned to you. You will support and advise…
Added 7 hours ago
GO
Senior Energy Advisor
Government of Yukon
Whitehorse, YT
- Full-time
The Senior Energy Advisor is part of a team that develops, implements and evaluates energy programs and initiatives designed to achieve the Yukon’s energy objectives with an emphasis on…
Added 8 hours ago
NB
Contract Implementation Coordinator
National Bank of Canada
Montreal, QC
- Full-time
In this role, you play a key part in the contract placement process with multiple insurers. Through your expertise, you help accelerate policy issuance, ensure contract quality, and support…
Added 9 hours ago
ID
Senior Vice President (SVP) – Client Partner
Intellect Design Arena Ltd
Vancouver, BC
- $240,000 to $260,000 CAD / year
- Full-time
Executive Relationship Management: Serve as a trusted advisor to CXO stakeholders, identifying strategic digital transformation priorities and positioning relevant solution offerings.
Added 9 hours ago
VF
Exec Assistant & Business Coordinator, PCS
Ventum Financial
Vancouver, BC
- $75,000 to $80,000 CAD / year
- Full-time
Financial services experience and familiarity with contract preparation or advisor onboarding are helpful, but not essential.
Added 13 hours ago
C
Executive Director, Global Markets Trading & Financing - Business Management
CIBC
Toronto, ON
- Full-time
…Resource Management (FRM) businesses. You will act as a strategic advisor to business leadership and as the principal liaison between the front office and partners across CIBC to ensure…
Added 17 hours ago
HC
Manager, Operations & Technology
Hotels Canada
Ottawa, ON
- Full-time
Act as a trusted advisor and problem-solver for operational and technology-related challenges.

Rochester Midland Corporation

Inside Sales Representative

Saskatoon, SK, Canada

$60,000 to $75,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $60,000 to $75,000 CAD / year
Job type: Full-time
Experience: 2+ years of experience in inside sales, account management, or a similar role, preferably in a recurring revenue or subscription-based business.
Posting language: English
Posted: Nov 1, 2026

Original job description

JOB SUMMARY:

Proactive and results-driven Inside Sales Representative to focus on renewing service contracts and maintaining strong relationships with existing customers. In this role, you will be responsible for ensuring a high rate of contract renewals, identifying upsell opportunities, and reducing customer churn. Your efforts will directly impact recurring revenue and customer satisfaction.

ESSENTIAL JOB FUNCTIONS

Service Contract Renewals

Manage the end-to-end process of renewing service contracts, ensuring timely communication with customers ahead of expiration dates.
Achieve and exceed individual renewal rate targets by proactively engaging with customers via phone, email, and other channels.
Address customer questions and objections to secure commitments for contract renewals.

Customer Relationship Management

Build and maintain strong relationships with existing customers to promote retention and loyalty.
Act as a trusted advisor, providing insights into the value and benefits of continued service contracts.
Partner with customer success and support teams to resolve any service-related concerns.

Revenue Growth

Identify opportunities to upsell or cross-sell additional products or services during the renewal process.
Collaborate with the sales and marketing teams to promote new offerings that enhance customer value.

Data Management and Reporting

Accurately update and maintain records of customer interactions and renewal activities in the CRM system or excel.
Provide regular reports on renewal rates, customer feedback, and upsell success to leadership.
Use data to identify trends and recommend strategies to improve renewal outcomes.

Collaboration and Process Improvement

Work closely with the sales operations and finance teams to streamline the renewal process.
Provide feedback on processes, systems, and tools to improve efficiency and effectiveness.

EDUCATION/ SPECIAL LICENSES OR CERTIFICATION:

Bachelor’s degree in Business, Sales, or a related field (preferred but not required).

EXPERIENCE:

2+ years of experience in inside sales, account management, or a similar role, preferably in a recurring revenue or subscription-based business.

SKILLS:

Proven track record of meeting or exceeding sales targets, particularly in renewals or customer retention.
Strong communication and negotiation skills, with the ability to handle objections and close deals.
Proficiency in CRM tools (e.g., Salesforce) and basic knowledge of Microsoft Office or Google Workspace.
Excellent organizational skills and attention to detail.
Ability to work independently while contributing to team goals.

COMPETENCIES:

Customer-Vendor relations & solutions focused
Excellent Listening, verbal & written communication skills and interpersonal savvy
Action Oriented
Problem Solving
Drive for Results
Ensures Accountability
Attention to detail
Product and technical knowledge

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sit or stand for extended periods of time
Visual acuity necessary to utilize a computer monitor throughout the course of a normal workday
Ability to perform repetitive keyboarding activities and operate general office equipment.
Extra hours and some travel may be required

Apply About employer

More about this job

Responsibilities

The Inside Sales Representative will manage the end-to-end service contract renewal process to ensure high retention rates and identify upsell opportunities. They will also maintain strong customer relationships and collaborate with internal teams to resolve service concerns and improve renewal outcomes.

Requirements

Candidates should have at least 2 years of experience in inside sales or account management, preferably within a subscription-based business. A bachelor's degree in business or a related field is preferred, along with proficiency in CRM software and strong negotiation skills.

Skills

Inside Sales
Account Management
Contract Renewals
Customer Retention
Upselling
Cross-selling
CRM
Salesforce
Microsoft Office
Google Workspace
Negotiation
Communication
Data Management
Problem Solving
Relationship Building

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Service Contracts
Renewals
Customer Retention
Upsell
Cross-sell
CRM
Salesforce
Microsoft Office
Google Workspace
Account Management
Recurring Revenue
Subscription-based
Data Management
Reporting
Negotiation
Customer Success
Lead Generation
Sales Operations

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