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Added 3 hours ago
H
Psychologist PhD Senior
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Under the direction of the Program Manager, Kinetik Rehabilitation Services, and with clinical support from the Professional Leader of Psychology, the Senior Psychologist…
Added 3 hours ago
Public Trustee Representative
Government of Alberta
Calgary, AB
University graduation in a related field (e.g., Business Administration, Commerce, Accounting, Finance, Law, or Social Services) with a minimum of three (3) years progressively responsible…
Added 3 hours ago
Casual Registered Early Childhood Educator
Family Day Care Services
ON · Toronto, ON · Mississauga, ON · Brampton, ON · Caledon, ON · York, ON
Family Day Care Services is a non-profit, charitable organization with a long and distinguished history of providing high-quality early learning and child care services to children and…
Added 3 hours ago
D
Wealth Management Advisor
Desjardins
Montreal, QC · Caisse Desjardins du Cœur-de-l'Île
- Full-time
Stay up-to-date on the financial services industry, market trends and best practices in your field.
Added 3 hours ago
D
Wealth Management Advisor
Desjardins
Montreal, QC · Caisse Desjardins du Cœur-de-l'Île
- Full-time
Stay up-to-date on the financial services industry, market trends and best practices in your field
Added 5 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
…is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance…
Added 5 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
…is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance…
Added 7 hours ago
CF
Canadian Armed Forces Newspaper Editor / Journalist
Canadian Forces Morale and Welfare Services (CFMWS)
Saint-Jean-sur-Richelieu, QC · St-Jean
- Full-time
At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their…
Added 8 hours ago
VM
Field Sales Representative
Vantage Marketing Canada
Mississauga, ON
- Contract
…the Apple of pest control) - to bring premium home protection services to households…
Added 8 hours ago
CM
2026-053 - TFT Concurrent Disorders Case Manager (The Bridge)
Canadian Mental Health Association HPE
Belleville, ON
- Full-time
The Canadian Mental Health Association Hastings Prince Edward (CMHA HPE) provides a wide range of services and programs to support individuals aged 16 and older in achieving their mental…
Added 8 hours ago
CM
2026-060 - PFT Addictions Counsellor - RAAM (Picton)
Canadian Mental Health Association HPE
Prince Edward, ON
- Full-time
The Canadian Mental Health Association Hastings Prince Edward (CMHA HPE) provides a wide range of services and programs to support individuals aged 16 and older in achieving their mental…
Added 8 hours ago
CM
2026-062 - PFT Program Manager, Regional Multidisciplinary Teams
Canadian Mental Health Association HPE
Prince Edward, ON · Quinte West, ON
- Full-time
The Canadian Mental Health Association Hastings Prince Edward (CMHA HPE) provides a wide range of services and programs to support individuals aged 16 and older in achieving their mental…
Added 8 hours ago
CM
2026-063 - PFT Senior Financial Analyst
Canadian Mental Health Association HPE
Belleville, ON
- Full-time
The Canadian Mental Health Association Hastings Prince Edward (CMHA HPE) provides a wide range of services and programs to support individuals aged 16 and older in achieving their mental…
Added 14 hours ago
NB
Account Representative
National Bank of Canada
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
A career as an Account Representative at National Bank, your ability to work in synergy with a variety of partners will be a key asset. You’ll use your excellent customer service skills and…
Added 17 hours ago
LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
Regina, SK
- Full-time
Territory Sales Representative with Leaf Filter
Added 18 hours ago
S
Sales Representative - Lubricant
Safety-Kleen
Toronto, ON
- $62,500 CAD / year
- Full-time
Safety-Kleen, a Clean Harbors company, is looking for a Lubricant Sales Representative to grow our branded Performance Plus Lubricants business. This is a full-time, permanent role.
Added 20 hours ago
SE
Service Technician - Barrie, ON
Stryten Energy
Barrie, ON
- Full-time
Actively promote point of sale items and allied products and services.
Added 22 hours ago
A
CEP, Design Engineering - CAP Hydro
ANDRITZ
Pointe-Claire, QC
- Full-time
Open positions in turbines, alternators, auxiliary services or dam gates engineering
Added 23 hours ago
TA
Sales Representative
The Acquisition Group
AB
- Full-time
Are you a goal-driven sales professional with a passion for helping people connect to innovative home services? Our client, a trusted and established TELUS vendor is currently hiring a…
Added 1 day ago
Casual Tenant Support Worker (Balsam Place)
Connective
Kelowna, BC
Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.
Added 1 day ago
U
Route Service Representative - UniFirst Canada
UniFirst
Fort McMurray, AB
- Full-time
At UniFirst Canada, we Always Deliver - for our customers and our people. As a Route Service Representative (RSR), you’ll be the face of UniFirst to our customers, building strong…
Added 1 day ago
HE
Outside Sales Representative
HighFire Energy Services
Redwater, AB
- Full-time
Role Description This full-time, on-site Outside Sales Representative role is based in Redwater, AB. The position is responsible for identifying and pursuing new business opportunities for…
Added 1 day ago
Junk Removal Specialist
1-800-GOT-JUNK?
Calgary, AB
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences.…
Added 1 day ago
Customer Experience Leader
1-800-GOT-JUNK?
AB
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences.…
Added 1 day ago
U
Représentant des ventes – Région d’Ottawa, ON et Gatineau, QC
USG
Montreal, QC
- Other
Soins de santé étendus (comprenant médicaments prescrits, soins de la vue et services professionnels paramédicaux)

Rochester Midland Corporation

Inside Sales Representative

Saskatoon, SK, Canada

$60,000 to $75,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $60,000 to $75,000 CAD / year
Job type: Full-time
Experience: 2+ years of experience in inside sales, account management, or a similar role, preferably in a recurring revenue or subscription-based business.
Posting language: English
Posted: Nov 1, 2026

Original job description

JOB SUMMARY:

Proactive and results-driven Inside Sales Representative to focus on renewing service contracts and maintaining strong relationships with existing customers. In this role, you will be responsible for ensuring a high rate of contract renewals, identifying upsell opportunities, and reducing customer churn. Your efforts will directly impact recurring revenue and customer satisfaction.

ESSENTIAL JOB FUNCTIONS

Service Contract Renewals

Manage the end-to-end process of renewing service contracts, ensuring timely communication with customers ahead of expiration dates.
Achieve and exceed individual renewal rate targets by proactively engaging with customers via phone, email, and other channels.
Address customer questions and objections to secure commitments for contract renewals.

Customer Relationship Management

Build and maintain strong relationships with existing customers to promote retention and loyalty.
Act as a trusted advisor, providing insights into the value and benefits of continued service contracts.
Partner with customer success and support teams to resolve any service-related concerns.

Revenue Growth

Identify opportunities to upsell or cross-sell additional products or services during the renewal process.
Collaborate with the sales and marketing teams to promote new offerings that enhance customer value.

Data Management and Reporting

Accurately update and maintain records of customer interactions and renewal activities in the CRM system or excel.
Provide regular reports on renewal rates, customer feedback, and upsell success to leadership.
Use data to identify trends and recommend strategies to improve renewal outcomes.

Collaboration and Process Improvement

Work closely with the sales operations and finance teams to streamline the renewal process.
Provide feedback on processes, systems, and tools to improve efficiency and effectiveness.

EDUCATION/ SPECIAL LICENSES OR CERTIFICATION:

Bachelor’s degree in Business, Sales, or a related field (preferred but not required).

EXPERIENCE:

2+ years of experience in inside sales, account management, or a similar role, preferably in a recurring revenue or subscription-based business.

SKILLS:

Proven track record of meeting or exceeding sales targets, particularly in renewals or customer retention.
Strong communication and negotiation skills, with the ability to handle objections and close deals.
Proficiency in CRM tools (e.g., Salesforce) and basic knowledge of Microsoft Office or Google Workspace.
Excellent organizational skills and attention to detail.
Ability to work independently while contributing to team goals.

COMPETENCIES:

Customer-Vendor relations & solutions focused
Excellent Listening, verbal & written communication skills and interpersonal savvy
Action Oriented
Problem Solving
Drive for Results
Ensures Accountability
Attention to detail
Product and technical knowledge

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sit or stand for extended periods of time
Visual acuity necessary to utilize a computer monitor throughout the course of a normal workday
Ability to perform repetitive keyboarding activities and operate general office equipment.
Extra hours and some travel may be required

Apply About employer

More about this job

Responsibilities

The Inside Sales Representative will manage the end-to-end service contract renewal process to ensure high retention rates and identify upsell opportunities. They will also maintain strong customer relationships and collaborate with internal teams to resolve service concerns and improve renewal outcomes.

Requirements

Candidates should have at least 2 years of experience in inside sales or account management, preferably within a subscription-based business. A bachelor's degree in business or a related field is preferred, along with proficiency in CRM software and strong negotiation skills.

Skills

Inside Sales
Account Management
Contract Renewals
Customer Retention
Upselling
Cross-selling
CRM
Salesforce
Microsoft Office
Google Workspace
Negotiation
Communication
Data Management
Problem Solving
Relationship Building

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Service Contracts
Renewals
Customer Retention
Upsell
Cross-sell
CRM
Salesforce
Microsoft Office
Google Workspace
Account Management
Recurring Revenue
Subscription-based
Data Management
Reporting
Negotiation
Customer Success
Lead Generation
Sales Operations

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