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Added 15 mins ago
Yard Associate - Forklift
Kent Building Supplies
Grand Falls-Windsor, NL
Part-time
…throughout the yard and warehouse. You will provide exceptional customer service, maintain inventory accuracy, and uphold safety standards while operating forklifts and other equipment.…
Added 15 mins ago
Flooring Associate
Kent Building Supplies
Atholville, NB
Part-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 15 mins ago
Customer Service Support Manager
Kim Cosic Consulting Inc.
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Full-time
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Added 15 mins ago
Registered Massage Therapist Unrestricted (Full-time)
Fairmont Hotels & Resorts
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Full-time
Consistently offer professional, friendly and engaging service
Added 15 mins ago
Automotive Parts Specialist
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Full-time
NAPA in-store team members take pride in providing excellent customer service! Share your passion for customer service by becoming the face and voice of our store. Join a team that is…
Added 15 mins ago
Bakery manager - retail
Grey Matlock Bakery
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Full-time
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 15 mins ago
Bakery manager - retail
Grey Matlock Bakery
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Full-time
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 15 mins ago
Cashier/Customer Service Associate
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Part-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 15 mins ago
Paint Associate
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Designer Project Manager
ÉCLAIRAGE déca LIGHTING
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…spécification et la vente de beaux intérieurs, le design de luxe et le service client, avec de forts instincts créatifs et un potentiel de…
Added 15 mins ago
General Manager
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Added 15 mins ago
Customer Service Cashier (Airdrie)
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Airdrie, AB
Related retail experience, including the provision of customer service
Added 15 mins ago
Gas Bar Clerk Cashier (Forest Lawn)
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The Gas Bar Clerk Cashier is responsible to ensure customer service is provided through maintaining a safe and efficient operation while adhering to Company policies, procedures, and…
Added 15 mins ago
Customer Service Cashier (Shawnessy)
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Calgary, AB
Related retail experience, including the provision of customer service
Added 15 mins ago
Retail Clerk Grocery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Delta, BC
…accurate and timely fashion. The Clerk will deliver exceptional customer service, foster customer loyalty, fulfill customer needs, and actively contribute to an environment of employee and…
Added 15 mins ago
Front End - Cashier
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
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Cashiers provide our customers with friendly and professional service, and process customer orders in an accurate and efficient manner. Join the team and help create a positive, engaging…
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VISUAL PRESENTATION ASSOCIATE
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Front Store Clerk
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Provide warm, friendly customer service by greeting all customers and handling inquiries courteously
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SEASONAL ASSOCIATE
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You listen to customers’ needs to provide exceptional customer service;
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CASHIER
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With the support of the store management team, your role is to provide outstanding customer service and process transactions like a pro. This involves:
Added 15 mins ago
MERCHANDISE ASSOCIATE
Boutique La Vie En Rose
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Perform other duties where needed to support the team.
Added 15 mins ago
SALES ASSOCIATE
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You listen to customers’ needs to provide exceptional customer service;
Added 15 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
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Train your team members to provide strong customer support - teach them the best sales techniques and make sure they’re familiar with all product features;
Added 30 mins ago
Client Success Manager - Automotive
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Full-time
Prepare, analyze, and present monthly results, recommending strategies to improve ROI and customer engagement
Added 30 mins ago
Client Success Manager - Automotive
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Full-time
Prepare, analyze, and present monthly results, recommending strategies to improve ROI and customer engagement

Rocket Facility Services

HVAC Maintenance Coordinator

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Pay: Pay: $60,000.00-$70,000.00 per year
Job type: Full-time
Apply by: Mar 31, 2027
Experience: Minimum 3-5 years of experience in facilities maintenance, service coordination, HVAC operations, property management, construction project coordination, or a related field.
Posting language: English
Posted: Oct 2, 2026

Apply About employer

Applications open in a new tab.

Original job description

Rocket Facility Services is a national facility maintenance providing responsive, reliable service to commercial clients across Canada. From coast to coast, we manage preventative maintenance, reactive maintenance, and national construction projects through our extensive network of qualified service partners.

Our commitment is simple: deliver exceptional customer service, quality workmanship, and timely solutions that keep our clients' facilities operating efficiently.

Reporting to the Head of Facilities, the HVAC Maintenance Coordinator is responsible for coordinating and managing maintenance and service activities for HVAC and building systems. This role oversees service scheduling, dispatching, and vendor performance while ensuring effective communication between clients, service technicians, and internal stakeholders. The HVAC Maintenance Coordinator plays a key role in ensuring maintenance requests are addressed promptly, service standards are met, and building systems operate efficiently and reliably.

Key Responsibilities

· Manage and coordinate client projects, working closely with clients' facilities, maintenance, and construction departments while overseeing trades to ensure projects are completed on schedule and within budget.

• Manage and coordinate daily service requests across a national retail portfolio, ensuring maintenance and repair work is completed in accordance with service level agreements.

• Dispatch, schedule, and coordinate trades, service technicians, and subcontractors across multiple disciplines including HVAC, refrigeration, electrical, plumbing, fire and life safety systems, and general maintenance.

• Create detailed work orders, scopes of work, and service requests for trades and technicians.

• Review service reports and diagnose maintenance issues to determine appropriate corrective actions and vendor requirements.

• Communicate and follow up with store staff, vendors, and clients to ensure work is completed satisfactorily and deficiencies are addressed promptly.

• Prepare, review, and submit repair and project estimates for client approval.

• Review vendor quotations, invoices, and supporting documentation for accuracy and process for payment.

• Monitor project and service costs, ensuring adherence to budgets and identifying cost-saving opportunities.

• Generate and provide weekly, monthly, and ad hoc status reports to clients.

• Source, qualify, and onboard new service vendors and trades across Canada.

• Ensure compliance with applicable building codes, safety regulations, client standards, and preventative maintenance requirements.

• Coordinate emergency service requests and after-hours dispatch activities as required.

Qualifications

• Post-secondary education in Facilities Management, Building Systems, HVAC Technology, or a related field is considered an asset.

• Minimum 3-5 years of experience in facilities maintenance, service coordination, HVAC operations, property management, construction project coordination, or a related field.

• Working knowledge of commercial HVAC systems including rooftop units (RTUs), split systems, make-up air units (MAUs), exhaust systems, boilers, chillers, pumps, controls, and building automation systems (BAS).

• Ability to interpret HVAC service reports, maintenance recommendations, quotations, and technical documentation.

• Understanding of preventative maintenance programs and building systems lifecycle management.

• Experience coordinating multiple trades including HVAC, refrigeration, electrical, plumbing, fire alarm, sprinkler, and general contracting services.

• Technical proficiency in Microsoft Office Suite (Excel, Word, Outlook) and computerized maintenance management systems (CMMS), work order platforms, or CRM software.

• Strong analytical and troubleshooting skills with the ability to assess service issues and determine appropriate corrective actions.

• Valid Driver's License.

• Self-motivated and able to work independently in a fast-paced environment.

• Superior verbal and written communication skills.

• Strong organizational and time management skills with the ability to prioritize multiple projects and service requests simultaneously.

• Excellent customer service and stakeholder management skills.

• Strong attention to detail and commitment to delivering high-quality service.

• Sound critical thinking skills and proven ability to exercise good judgment when evaluating maintenance issues, vendor recommendations, and project requirements.

• Experience using client softwares such as ServiceChannel, Corrigo, Lessen, or similar platforms is considered a strong asset.

Education

High school diploma or equivalent required.
Post-secondary education in Business Administration, Operations, or a related field is considered an asset.

What We Offer

Extended health care
Dental care
Vision care
Disability insurance
Life insurance
On-site parking
Paid time off
RRSP match

Schedule:

Monday to Friday
Weekend availability

Willingness to travel:

Occasional travel to site

Work remotely:

Full-time, Permanent

Pay: $60,000.00-$70,000.00 per year

Apply About employer

More about this job

Responsibilities

Coordinate national HVAC and building maintenance requests, dispatch trades and vendors, and oversee service and project work to meet client standards, schedules, budgets, and service-level agreements. Review reports, estimates, quotations, and invoices; communicate with clients and vendors; monitor compliance and costs; and provide status reporting.

Requirements

Requires a high school diploma or equivalent and 3–5 years of experience in facilities maintenance, service coordination, HVAC operations, property management, construction coordination, or a related field. Candidates should have working knowledge of commercial HVAC systems, experience coordinating multiple trades, proficiency with Microsoft Office and CMMS or similar platforms, a valid driver’s license, and strong communication, organizational, analytical, and customer-service skills.

Skills

HVAC Systems
Service Scheduling and Dispatch
Vendor Management
Project Coordination
Work Order Management
Preventative Maintenance
Technical Documentation Interpretation
Cost and Budget Monitoring
Customer Service
Stakeholder Communication
Troubleshooting
Microsoft Office
CMMS
ServiceChannel
Corrigo

Benefits

Extended Health Care
Dental Care
Vision Care
Disability Insurance
Life Insurance
On-Site Parking
Paid Time Off
RRSP Match

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Rooftop Units
Split Systems
Make-Up Air Units
Exhaust Systems
Boilers
Chillers
Pumps
Building Automation Systems
Preventative Maintenance
Building Systems Lifecycle Management
Facilities Maintenance
Service-Level Agreements
Work Orders
Scope of Work
CMMS
ServiceChannel
Corrigo
Lessen
Vendor Management
Refrigeration
Electrical
Plumbing
Fire and Life Safety Systems
Building Codes
Safety Regulations
Microsoft Excel
Microsoft Word
Microsoft Outlook

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