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Added 1 min ago
Sales Operations Coordinator
Fastco
Vaudreuil-Dorion, QC
…reporting, and commercial information while supporting price list administration, product updates, quotes, campaign uploads, pre-launch flags, and the creation and maintenance of new system…
Added 1 min ago
RESIDENT SERVICE COORDINATOR
Southbridge Healthcare LP
Hamilton, ON
The Resident Services Coordinator supports prospective residents and their families through the admission process. This includes responding to inquiries, conducting tours of the home,…
Added 1 min ago
Engineering Project Coordinator
Onsite Engineering Ltd.
Campbell River, BC
Full-time
We are currently recruiting for an Engineering Project Coordinator for our Campbell River office. The successful candidate will report directly to the Manager in the Campbell River office…
Added 30 mins ago
Office Coordinator
Quantum Management Services Ltd.
Vaughan, ON
$60,000 to $65,000 CAD / year
Contract
…is seeking a friendly, organized and detail-oriented Office Coordinator to support its busy front office on a 12-month…
Added 30 mins ago
REGISTERED NURSE (RN), COORDINATOR, EMERGENCY
Northern Health - BC
Dease Lake 9, BC
Full-time
Added 30 mins ago
Employment Support Assistant (Permanent)
Ottawa Catholic School Board
Ottawa, ON
Full-time
Under the direction of the Principal and the Coordinator of Special Education and Student Services, the Employment Support Assistant provides support in the students alternate and…
Added 30 mins ago
Coordinator, Human Resources (Crewing)
Algoma Central Corporation
St. Catharines, ON
Full-time
This role oversees shipboard crewing coordination, focusing on crew logistics and HR administration to ensure vessels are staffed with qualified personnel, supporting efficient fleet…
Added 30 mins ago
Office Coordinator
AME Group
Vancouver, BC
$55,000 to $68,000 CAD / year
Full-time
We are looking for an Office Coordinator to join our Vancouver office. In this role, you will provide front-desk, administrative, and workplace support services to ensure the Vancouver…
Added 30 mins ago
Human Resources Coordinator
Municipal Insurance Association of British Columbia
Vancouver, BC
Full-time
The MIABC is looking for an engaged, energetic and organized Human Resources Coordinator to join our Administration team.
Added 31 mins ago
Hygiene Coordinator - Slave Lake Dental
dentalcorp
Slave Lake, AB
Full-time
Added 46 mins ago
Intellectual Property Coordinator (Contract)
Spin Master Ltd
Toronto, ON
Full-time
The Intellectual Property Coordinator provides administrative support to the IP team.
Added 1 hour ago
Associate Dean, Faculty of Trades and Technology - Competition ID: 4773
Kwantlen Polytechnic University
Surrey, BC
Full-time
Lead, coach, and support direct reports, including the Coordinator, Program Inventory and Support, by setting shared goals, guiding performance, and fostering a collaborative and respectful…
Added 1 hour ago
Operations Coordinator, Terminal & Passenger - Major Projects
Calgary Airports
Calgary, AB
Full-time
Post-secondary diploma in a related field such as aviation, business administration, analytics or a related discipline is required. Alternatively, a high school diploma combined with…
Added 1 hour ago
Concierge - Part Time
Optima Living
Calgary, AB
Part-time
Reporting to the General Manager or Administration Manager, the Concierge creates a warm, welcoming experience for residents, visitors, and team members, while supporting smooth day-to-day…
Added 1 hour ago
Evening Concierge - Casual
Optima Living
Victoria, BC
Reporting to the General Manager or Administration Manager, the Evening Concierge is responsible for creating a warm, professional, and secure first point of contact for residents,…
Added 1 hour ago
Facilities & Maintenance Coordinator
Bulk Barn
Aurora, ON
The Facilities & Maintenance Coordinator is responsible for the maintenance and repairs of both Corporate and Franchised stores in their assigned region by building relationships with Store…
Added 1 hour ago
Event Specialist
Chartered Professional Accountants of BC
Vancouver, BC
$67,800 to $80,450 CAD / year
Full-time
Review Event Promotion Forms and confirm event details in alignment with CPABC policies and budget parameters, coordinate setup with the Event Coordinator
Added 1 hour ago
Associate Dean, Faculty of Trades and Technology
Kwantlen Polytechnic University
Surrey, BC
Full-time
Lead, coach, and support direct reports, including the Coordinator, Program Inventory and Support, by setting shared goals, guiding performance, and fostering a collaborative and respectful…
Added 1 hour ago
Senior Project Coordinator
FCC Construcción
Toronto, ON
Full-time
As part of the Scarborough Transit Connect project, FCC is looking for a Senior Project Coordinator to join our team.
Added 1 hour ago
Variety Use Agreement and Intellectual Property Program Coordinator
Seeds Canada
Canada
Full-time
The Intellectual Property and VUA Program Coordinator supports the administration and growth of Seeds Canada's Variety Use Agreement (VUA) platform while advancing intellectual property…
Added 1 hour ago
Site Supervisor (Janitorial) Richmond Hill
Compass Group Canada
Richmond Hill, ON
Full-time
Inventory, Procurement and Financial Administration
Added 1 hour ago
Property and Agreements Coordinator (13704)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
$115,570 to $144,526.2 CAD / year
Temporary
We have an opportunity in our Property, Planning & Development Department for a Property & Agreements Coordinator who has extensive related experience in property acquisitions and/or a…
Added 1 hour ago
Research Grants Coordinator
York University
Toronto, ON
Contract
…Program, and the Law Commission of Ontario.The Research Grants Coordinator supports the faculty's research mission by coordinating research grant development, funding applications, faculty…
Added 1 hour ago
Senior Research Coordinator
National Bank of Canada
Toronto, ON
Full-time
A career as a Senior Research Coordinator in the Equity Research team at National Bank of Canada, Capitals Market means acting as a key operational and administrative partner supporting the…
Added 1 hour ago
Recruiter
Inovata Foods
Tillsonburg, ON
$50,000 to $80,000 CAD / year
Full-time
Diploma in Human Resources, Business Administration, or a related field (preferred).

Rocket Facility Services

Service Coordinator (Facilities Management)

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Pay: Pay: CA$50,000.00 - CA$60,000.00 per year
Job type: Full-time
Apply by: Mar 31, 2027
Experience: Minimum 2 years of experience in a Service Coordinator, Dispatch, Facilities Management, Property Management, or Customer Service role.
Posting language: English
Posted: Oct 2, 2026

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Original job description

Job description:

Rocket Facility Services is a national facility maintenance provider with responsive, reliable service to commercial clients across Canada. From coast to coast, we manage reactive maintenance, preventative maintenance, and national construction projects through our extensive network of qualified service partners.

Our commitment is simple: deliver exceptional customer service, quality workmanship, and timely solutions that keep our clients' facilities operating efficiently.

We are currently seeking a highly organized and customer-focused Service Coordinator to join our growing team. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in providing outstanding service to both clients and vendors.

Key Responsibilities:

Coordinate and manage incoming service requests from commercial clients across Canada.
Dispatch, schedule, and communicate effectively with partners and clients to ensure work is completed on time and within budget.
Create and manage work orders, ensuring all job details, scope, and client requirements are accurately met and documented.
Monitor work order progress and proactively follow up with vendors, technicians, and clients until completion.
Communicate proactively with client representatives, store personnel, and facility managers to provide updates and ensure customer satisfaction.
Obtain accurate pricing and prepare estimates for approval.
Review vendor invoices against completed work orders and process them for approval.
Source, qualify, and onboard new vendors across Canada to support national service coverage.
Maintain accurate records within the company's CMMS system.
Escalate urgent service issues and help coordinate emergency response when required.

Qualifications:

Minimum 2 years of experience in a Service Coordinator, Dispatch, Facilities Management, Property Management, or Customer Service role.
Experience working in a fast-paced environment.
Strong organizational skills with the ability to prioritize competing tasks.
Excellent verbal and written communication skills.
Exceptional customer service and problem-solving abilities.
Strong attention to detail and ability to follow established processes.
Ability to work independently while contributing to a collaborative team environment.
Proficiency with Microsoft Office (Outlook, Excel, Word).
Experience using client software such as ServiceChannel, Corrigo, Lessen, or similar platforms is considered a strong asset.

Education:

High school diploma or equivalent required.
Post-secondary education in Business Administration, Operations, or a related field is considered an asset.

Benefits:

Company events
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
RRSP match

Work Location: In person

Pay: CA$50,000.00 - CA$60,000.00 per year

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More about this job

Responsibilities

Coordinate service requests, dispatch and schedule vendors, manage work orders, and track jobs through completion while keeping clients informed. Obtain pricing, review invoices, onboard vendors, maintain CMMS records, and help coordinate urgent or emergency service responses.

Requirements

Requires at least two years of experience in service coordination, dispatch, facilities or property management, or customer service, along with strong organizational, communication, customer service, and problem-solving abilities. A high school diploma or equivalent and proficiency with Microsoft Office are required; post-secondary education and experience with platforms such as ServiceChannel, Corrigo, or Lessen are assets.

Skills

Service Coordination
Dispatching
Scheduling
Customer Service
Problem-Solving
Organization
Prioritization
Verbal Communication
Written Communication
Attention to Detail
Vendor Management
Work Order Management
Microsoft Office
ServiceChannel
Corrigo
Lessen

Benefits

Company Events
Dental Care
Disability Insurance
Extended Health Care
Life Insurance
On-Site Parking
RRSP Match

Visa sponsorship

Not detected in the job text

Keywords

Facilities Management
Facility Maintenance
Service Coordination
Dispatch
Preventative Maintenance
Reactive Maintenance
National Construction Projects
Service Requests
Work Orders
Vendor Management
Scheduling
Estimates
Invoice Review
CMMS
Emergency Response
Microsoft Office
Outlook
Excel
Word
ServiceChannel
Corrigo
Lessen
Customer Service
Commercial Clients
Facilities Services

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