GENERAL MANAGER - RODD ROYALTY HOTEL
- Charlottetown, PE, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- Minimum of 10 years of progressive experience in Hotel, Hospitality Management and/or F&B
- Posting language
- English
- Posted
Original job description
Rodd Royalty
|
Charlottetown,
|
$75,000 - $80,000 per year
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Rodd Hotels & Resorts is seeking an experienced, energetic, and hands-on General Manager to lead Rodd Royalty Hotel, one of our distinctive properties in beautiful Prince Edward Island.
The ideal candidate is a confident hospitality professional who leads by example and is committed to operational excellence, team development, and outstanding guest satisfaction. This role requires a strong passion for sales and marketing, a solid understanding of food & beverage operations, and an enthusiasm for building meaningful relationships within the local community.
This is an exciting opportunity for an experienced hospitality leader to lead a dynamic hotel operation, contribute to the continued success of Rodd Hotels & Resorts, and create exceptional guest experiences that showcase the warmth and hospitality of PEI.
Salary: $75,000 - $80,000 per year
Key Responsibilities And Duties
- Be highly visible, approachable, and engaged with both guests and staff
- Lead by example, demonstrating self-confidence, professional, energy and enthusiasm
- Provide effective leadership, coaching, and mentorship to hotel teams to achieve and exceed guest service expectations
- Clearly communicate all organizational goals, performance results, and expectations to team members
- Foster a positive culture of teamwork, engagement, and recognition through ongoing reward initiatives
- Achieve budgeted revenue and profitability targets while balancing cost control with guest satisfaction
- Develop, manage, and monitor annual budget and capital expenditure plans
- The focus will also be on maintaining and elevating the level of operations at our on-site restaurant, Wally’s Restaurant & Lounge
- Lead revenue management strategies in collaboration with corporate team, maximizing revenue through yield management and inventory control systems
- Build strong relationships within the local community and represent the hotel with tourism partners, business organizations, and industry associations
- Diploma or bachelor’s degree in Hotel Management, Hospitality Management, Business Administration, or related field is preferred
- Minimum of 10 years of progressive experience in Hotel, Hospitality Management and/or F&B
- Strong leadership skills with the ability to inspire and motivate a diverse team to achieve common goals
- Highly organized, detail-oriented, adaptable and results-driven
- Proven track record of driving guest satisfaction, revenue growth, and operational excellence in a luxury hotel environment
- Comprehensive knowledge of hotel operations: Food & Beverage, Sales & Marketing, Maintenance, Rooms Division, Maintenance, and Human Resources
- Excellent communication, interpersonal, and problem-solving skills, with a customer-centric approach to service delivery
- Must be willing to relocate to Prince Edward Island
- Must have a valid driver licence and ability to commute
- Competitive performance-based bonus tied to KPIs
- Opportunity to participate in Group Benefit Plan
- Opportunity to participate in Group Pension Contribution Plan
- Monthly mobile phone allowance
- Personal account for F&B
- Staff rates at Rodd properties
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More about this job
Responsibilities
Lead hotel operations and teams to deliver excellent guest service, maintain operational standards, and achieve revenue and profitability targets. Manage budgets and capital plans, oversee the on-site restaurant, implement revenue strategies, and represent the hotel in the local community.
Requirements
A diploma or bachelor's degree in hotel management, hospitality management, business administration, or a related field is preferred, along with at least 10 years of progressive hotel, hospitality, or food and beverage management experience. Candidates should have strong leadership and communication skills, broad hotel operations knowledge, a record of guest satisfaction and revenue growth, willingness to relocate to Prince Edward Island, and a valid driver's licence.
Skills
- Hotel Operations Management
- Leadership
- Team Development
- Guest Satisfaction
- Revenue Management
- Sales and Marketing
- Food and Beverage Operations
- Budget Management
- Cost Control
- Yield Management
- Inventory Control
- Community Relations
- Communication
- Problem-Solving
- Organization
- Adaptability
Benefits
- Performance-Based Bonus
- Group Benefits Plan
- Monthly Mobile Phone Allowance
- Food and Beverage Account
- Staff Rates at Rodd Properties
Visa sponsorship
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Categories
- Hospitality
- Management & Leadership
- Food & Beverage
- Sales
- Marketing
Keywords
- Hotel Management
- Hospitality Management
- Business Administration
- Hotel Operations
- Food and Beverage
- Sales and Marketing
- Revenue Management
- Yield Management
- Inventory Control
- Budget Management
- Capital Expenditure Planning
- Cost Control
- Guest Satisfaction
- Team Leadership
- Coaching and Mentorship
- Performance-Based KPIs
- Restaurant Operations
- Community Relations
- Tourism Partnerships
- Rooms Division
- Maintenance
- Human Resources