Jobs in Canada

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Added 13 mins ago
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Reporting to the Manager, Business Continuity and Resiliency, the Senior Specialist leads, supports and provides subject-matter expertise for the day-to-day operations and the strategic…
Added 43 mins ago
(CAN) Part-Time Self Checkout Attendant
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Added 44 mins ago
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Added 44 mins ago
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Benefits Reconciliation Clerk, Payroll
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…differences and preparing adjustment information such as vouchers and credit balance refunds to rectify the differences as…
Added 44 mins ago
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Benefits Reconciliation Clerk, Payroll
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…differences and preparing adjustment information such as vouchers and credit balance refunds to rectify the differences as…
Added 2 hours ago
RB
Manager, Third Party Oversight
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- Full-time
Reporting to the Sr. Manager Third Party Risk Managment & Vendor Oversight, the role is responsible for end to end systems operations and processing functions including the management and…
Added 2 hours ago
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Sr Mgr, Cred Risk Acquisition
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Added 5 hours ago
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bakery manager - retail
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Added 6 hours ago
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(CAN) Part-Time Self Checkout Attendant
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Stratford, ON
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Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 6 hours ago
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(CAN) Gérant du service à la clientèle
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Added 7 hours ago
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(CAN) Gérant du service à la clientèle
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Added 7 hours ago
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General Help
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Manager, Third Party Oversight
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Sr Mgr, Cred Risk Acquisition
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Added 7 hours ago
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Store Manager
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…our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the…
Added 9 hours ago
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Added 9 hours ago
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Union Store Associate
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Added 9 hours ago
TS
Union Store Associate
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Saskatoon, SK
- Part-time
Accurately process sales transactions using cash, debit, and credit, while adhering to policies on refunds, voids, and item holds.
Added 9 hours ago
TS
Store Associate
The Salvation Army in Canada
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Added 9 hours ago
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Rogers Bank

Manager, Third Party Oversight

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Apply by: Dec 12, 2026
Experience: 3 years vendor relationship or project management or similar experience
Posting language: English
Posted: Nov 12, 2026

Original job description

Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.

Who We Are Looking For

Reporting to the Sr. Manager Third Party Risk Managment & Vendor Oversight, the role is responsible for end to end systems operations and processing functions including the management and oversight of third party service providers to ensure accurate, timely, and cost effective service delivery to Rogers Bank in accordance with OSFI’s B-10 Outsourcing of Business Activities, Functions and Processes.

What You'll Do

Managing the day to day relationship with TSYS and other Bank outsourced service provider(s) in accordance with the third party risk management (TPRM) policy.
Leading monthly and/or quarterly business reviews and acting as a subject matter expert (SME) with regards to services and processes performed by TSYS and other assigned vendors, and related systems.
Assist in forecasting operational costs (OPEX) for TSYS and other service providers. Responsible for tracking and validating of OPEX to monthly and annual budgets, processing monthly invoices and managing Purchase Orders.
Assist in defining requirements for new systems capabilities required for bringing new products and services to market. Developing assessment criteria and evaluating potential service providers during market RFP process.
Assist in contract negotiations and onboarding of new service providers.
Working and collaborating with Project Delivery Office (PDO) during onboarding of new initiatives and capabilities related to both new and existing vendors.
Monitoring vendor service levels and developing methods for evaluating operational performance to assess potential performance issues/opportunities. Developing and maintaining relevant performance indicators to ensure high quality of service.
Collecting and reviewing contractually required documentation and certifications from outsourced service providers (PCI, SOC, ISO, Insurance certificates etc.)
Assist in business risks identification pertaining to outsourcing arrangements and develop mitigating controls and a monitoring programs for service providers and processes. Assist in maintenance and review of Process-Risk-Control (PRC) library.
Identifying and delivering process improvements to drive operational efficiencies, new system capabilities, and enhanced customer experiences.
Proactively managing problems and defects by working with the Incident Management team during vendor issues resolution. Assisting in coordination and communication of planned vendor system outages. Providing overall TSYS subject matter expertise to the Operations team.
Other duties as assigned.

What you bring

University under-graduate degree or college diploma.
3 years vendor relationship or project management or similar experience
Knowledge of TSYS TS2, TS2 Options Sets, TCS GUI and related credit card systems interfaces such as ADM, TRIAD, Tandem etc.
Working knowledge of industry standards, protocols and tools (PCI, API, AWS, OSFI B-10))
Strong negotiation and communication skills.
Exceptional organizational and time management skills.
Ability to adapt and reprioritize in a fast-paced, changing work environment.
A commitment to Diversity, Equity, Inclusion, Belonging, and Accessibility, helping create an environment where everyone feels welcomed, valued, and supported.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including

Competitive salary & annual bonus
Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
Discounts Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
Paid time off for volunteering
Company matching contributions to charities you support
Growth & Development Opportunities
- Self-driven career development programs
- Rogers First priority in applying to internal roles of interest
Wellness Programs
- Employee & Family Assistance Program
- Virtual Healthcare
- Cognitive Behavioural Therapy (CBT)
- Low or no-cost fitness membership
Our commitment to diversity
- An inclusive and diverse workplace where you can bring your whole self to work.

If you are selected to move forward in the recruitment process, here is what you can expect

15-minute phone screen with your recruiter, an interview with Hiring Manager. Best of luck!

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule Full time

Shift Day

Length of Contract Not Applicable (Regular Position)

Work Location 1 Mount Pleasant (083), Toronto, ON

Travel Requirements Up to 10%

Background Check(s) Required Criminal Record and Credit Check

Posting Category/Function Banking & Operations

Requisition ID 344625

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes Rogers Bank

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage relationships and operational oversight for TSYS and other outsourced service providers, including service reviews, budgets, invoices, performance indicators, and required compliance documentation. Support vendor selection, contracting, onboarding, risk controls, incident resolution, and process improvements for banking systems and services.

Requirements

Requires an undergraduate university degree or college diploma and at least three years of vendor relationship management, project management, or similar experience. Candidates should know TSYS TS2 and related credit card systems, understand standards such as PCI, API, AWS, and OSFI B-10, and demonstrate strong negotiation, communication, organization, and adaptability.

Skills

Vendor Relationship Management
Third-Party Risk Management
Project Management
Contract Negotiation
Operational Budgeting
Invoice Processing
Vendor Performance Monitoring
Risk Assessment
Process Improvement
Incident Management
Credit Card Systems
TSYS TS2
PCI Compliance
OSFI B-10 Compliance
Communication
Time Management

Benefits

Annual Bonus
Health and Dental Benefits
Pension Plan
RRSP
TFSA
Stock Matching Programs
Employee Discounts
Paid Volunteer Time
Career Development Opportunities
Employee and Family Assistance Program
Virtual Healthcare
Cognitive Behavioural Therapy
Fitness Membership

Visa sponsorship

Not detected in the job text

Keywords

TSYS
TSYS TS2
TS2 Options Sets
TCS GUI
ADM
TRIAD
Tandem
Third-Party Risk Management
OSFI B-10
PCI
API
AWS
SOC
ISO
Vendor Oversight
Outsourcing
Service-Level Monitoring
Operational Expenditure
Purchase Orders
Request for Proposal
Contract Negotiation
Process-Risk-Control Library
Incident Management
Credit Card Systems
Project Delivery Office
Risk Mitigation
Operational Performance
Process Improvement

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Work requirements

Jobs in Canada