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Added 8 mins ago
VC
Senior Relationship Manager - Group Benefits
Victor Canada
Mississauga, ON
- Full-time
We are seeking a talented individual to join our Retiree Benefits team at Victor in the position of Senior Relationship Manager. This hybrid role will be based in Mississauga Ontario with a…
Added 24 mins ago
NT
Manager Security Assurance
NZ Transport Agency Waka Kotahi
Hamilton, ON
- Full-time
As Manager Security Assurance, you will provide executive leaders, governance forums and external stakeholders with confidence that security risks are understood, managed and transparently…
Added 24 mins ago
H
Directeur Ingenierie Mecanique (support à la production) / Manager – Mechanical engineering (support to Production)
Hitachi
Varennes, QC · (HE)Office_QC, Varennes
- Full-time
…reliable, and resilient energy future. As Mechanical Engineering Manager, you will oversee a team responsible for the design, development, and technical support of transformer products…
Added 54 mins ago
S
Account Executive, Enterprise (Restaurants)
Solink
Remote, Canada
- $240,000 to $300,000 CAD / year
- Full-time
- Remote
…will also serve as a strategic voice for the market, bringing customer insights, industry trends, and enterprise best practices back to Solink to help shape our go-to-market strategy and…
Added 1 hour ago
M
Group Finance Manager, Canada Enterprise Team
Microsoft
Toronto, ON
- Full-time
We are looking for a customer obsessed Group Finance Manager for the Canada Enterprise team. This is a great opportunity to become a trusted advisor to the ATU. In Microsoft's sales…
Added 1 hour ago
RC
Server
Retirement Concepts
Victoria, BC
- $23.89 to $25.54 CAD / hour
- Temporary
The Server reports to the Support Services Manager and/or designate and performs all aspects of service in the dining room, resident lounges and room service for residents, guests, and the…
Added 1 hour ago
YP
Business Development Manager
Yellow Pages / Pages Jaunes – Canada
Canada
- Full-time
Market Development | New Customer Growth | Remote & On the road
Added 1 hour ago
RC
Community Relations Manager
Retirement Concepts
White Rock, BC
- $60,000 to $65,000 CAD / year
- Full-time
The Community Relations Manager (CRM) reports to the General Manager (GM) and/or designate and is responsible for building relationships through community outreach, identifying sales leads,…
Added 1 hour ago
MC
Senior Manager, Data Governance (36122)
Myticas Consulting
Toronto, ON
- Full-time
They are seeking an experienced Senior Manager, Data Governance to establish and operationalize an enterprise data governance framework, ensuring data ownership, stewardship, quality,…
Added 1 hour ago
LD
TECH Retail Merchandising Manager
London Drugs Limited
Prince George, BC
- $21.36 to $23.98 CAD / hour
- Other
…takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! We currently have opportunities…
Added 2 hours ago
CR
Active Living Manager
COGIR Real Estate
Ottawa, ON
- Full-time
Coaching and Mentoring: We are committed to your ongoing growth and development. You will have the opportunity to work closely with our Regional and National teams, who will provide…
Added 2 hours ago
RC
Receptionist Scheduler
Retirement Concepts
Maple Ridge, BC
- $28.74 CAD / hour
- Internship
The Receptionist/Scheduler reports to the General Manager and/or designate and is responsible for all aspects of reception and office procedures to promote a high standard of customer…
Added 2 hours ago
SU
Corporate Security Officer (CSO) , Canada
Saab UK
Ottawa, ON
- Full-time
Support business development, capture activities, bids, proposals, and contracted programs involving protected and classified information
Added 2 hours ago
AU
Security Guard - Part Time Various Shifts
Allied Universal
Timmins, ON
- $20 CAD / hour
- Part-time
…career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company…
Added 2 hours ago
WC
Senior Manager, Data Analytics
Walmart Canada
Mississauga, ON
- Full-time
The Senior Manager, Data Analytics & AI Transformation is responsible for leading the development, maintenance and continuous improvement of data, analytics and AI-enabled tools that…
Added 2 hours ago
WC
Senior Manager, Merchandising Planning
Walmart Canada
Mississauga, ON
- Full-time
The Senior Manager, Merchandise Planning is responsible for driving sales, gross profit and inventory productivity across their portfolio. This role leads the development of long-range and…
Added 2 hours ago
OP
Senior Analyst, Lease Accounting
Oxford Properties Group
Toronto, ON
- Full-time
The Senior Analyst, Lease Accounting involves reviewing and interpreting lease documents to ensure accurate setup for billing tenants and verifying the accuracy of tenant recoveries during…
Added 2 hours ago
CC
Senior Manager, Regional Service
Canon Canada
Montreal, QC
- Full-time
Bilingual Senior Regional Service Manager - Hybrid
Added 2 hours ago
T
Business Banking Specialist
TD
Montreal, QC
- Full-time
Reporting into the Team Manager, BBS you will engage small business customers in conversations to understand and meet their current Business Account opening, Term and Trust Products and…
Added 2 hours ago
B
Senior Manager, Learning & Knowledge Management
BMO
Toronto, ON · YNG
- Full-time
The Senior Manager will work across a broad stakeholder and subject matter expert community to translate complex requirements and program changes into clear, practical, and actionable…
Added 2 hours ago
C
Senior Manager, Safety Management System & Safety Culture
CAE
Montreal, QC
- Full-time
The Senior Manager, Safety Management System & Safety Culture serves as CAE's lead for the development, governance, promotion and continual improvement of the Global Safety Management…
Added 2 hours ago
Senior Manager, Enterprise Capabilities
City of Vancouver
Vancouver, BC
The Senior Manager: Enterprise Capabilities, Technology Services is responsible for planning, directing and co-ordinating the operations and strategic development of services and products…
Added 2 hours ago
T
Manager, Digital Marketing Delivery - 12-month contract - Tangerine
Tangerine
Toronto, ON
- Contract
The Digital Marketing Delivery Manager is responsible for collaborating & delivering the end-to-end customer journey for their respective digital marketing campaigns. Partnering with…
Added 2 hours ago
ML
Project Controls Manager
Maple Leaf Foods Inc.
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Full-time
The Manager, Project Controls plays a key role in supporting the Corporate Engineering & Reliability team in the successful delivery of major capital projects across the Maple Leaf Foods…
Added 3 hours ago
IW
Senior Manager, Solution Architect 1
IG Wealth Management
ON · Ontario, Canada
- Full-time
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…

Rogers Communications

Bilingual Employee Relations INV

Calgary, AB, Canada
Toronto, ON, Canada
Montreal, QC, Canada

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Job details

Experience: Degree/Diploma in Human Resources complemented by a minimum of 2+ years related work experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love - and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

12 months acting assignement

Employee Relations Investigator

reporting to the Manager, Employee Relations Investigations, the Employee Relations Investigator will contribute to the overall success of the Employee Relations Investigation team. The Senior Employee Relations Investigator will play a key role in the investigation process for ER related complaints as well as Workplace Harassment and Violence triage and early resolution.

What you'll do:

Investigate ER complaints as a neutral party from inception to conclusion.
Ensure complaints that are investigated meet the threshold question of misconduct, inappropriate workplace behaviour, etc. in line with federal/provincial laws as well as Rogers’ policies and procedures.
Dedicate sufficient time to set up and prepare before launching an investigation.
Prepare and deliver notification and conclusion letters to complainants, respondents, and witnesses.
Collect evidence including interviewing and assessing credibility of relevant parties.
Analyze evidence to draw a conclusion on findings.
Write conclusive and unbiased investigation reports based on the balance of probabilities.
Deliver reports to the respective HR and/or ER partners enabling them to work with business leaders on recommendations and next steps.
Maintain Service Level Agreement (SLA) closure times for investigations.
Be the designated recipient for Workplace Harassment & Violence (WHVP) complaints to understand the concerns, ensure they meet policy definitions, and triage to early resolution or investigation where applicable.
Maintain accurate and detailed case management records and tracking.
Collect, record, and manage case data to ensure consistency and identify areas of concern including emerging issues.
Develop effective working relationships with relevant stakeholders within the organization, building high levels of professional credibility and mutual trust.
Participate in ER projects as required.

What you'll have:

Degree/Diploma in Human Resources complemented by a minimum of 2+ years related work experience.
Critical thinking with high attention to detail.
Demonstrated ability to exercise sound judgement.
Strong writing and communication skills.
Strong planning and organizational skills.
Strong understanding of WHVP legislation.
Analytical approach to problem solving.
Ability to work independently and within a team in a fast-paced environment.
Investigation experience and training is an asset.
Proficient with Microsoft Office applications.
Ability to communicate in French is an asset.

What's in it for you:

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
Company matching contributions to charities you support Growth & Development Opportunities:
Self-driven career development programs (E.g. MyPath program)
Rogers First: priority in applying to internal roles of interest

Wellness Programs:

Homewood employee & family assistance program
Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
Low or no-cost fitness membership

Our commitment to the environment and diversity:

Work for an organization committed to environmental protection
Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Schedule: Full time Shift: Day Length of Contract: 12 Months Work Location: 333 Bloor Street East (012), Toronto, ON Travel Requirements: No Selection Background Check(s) Required: Canadian Criminal Record Check Posting Category/Function: Human Resources & Employee Relations Requisition ID: 336566

Posting Notes: Corporate

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More about this job

Responsibilities

Conduct neutral employee relations investigations from intake through conclusion, including assessing complaints, gathering and analyzing evidence, interviewing relevant parties, and writing unbiased reports. Triage workplace harassment and violence complaints, maintain case records and service-level timelines, and provide findings to HR and employee relations partners for follow-up.

Requirements

A degree or diploma in Human Resources and at least two years of related work experience are required. Candidates should have strong judgment, analytical, communication, planning, and organizational skills, a solid understanding of workplace harassment and violence legislation, and proficiency with Microsoft Office; investigation training or experience and French communication are assets.

Skills

Workplace Harassment And Violence Triage
Evidence Collection
Interviewing
Credibility Assessment
Evidence Analysis
Investigation Report Writing
Case Management
Data Tracking And Analysis
Critical Thinking
Sound Judgment
Written And Verbal Communication
Planning And Organization
Problem Solving
Microsoft Office
French Communication

Benefits

Employee Discounts
Career Development Opportunities
Internal Job Application Priority
Employee And Family Assistance Program
Cognitive Behavioural Therapy
Virtual Therapy Sessions
Low-Cost Or No-Cost Fitness Membership

Visa sponsorship

Not detected in the job text

Keywords

Employee Relations
Workplace Harassment And Violence
Workplace Harassment And Violence Prevention Legislation
Complaint Triage
Early Resolution
Investigation Process
Misconduct
Workplace Behaviour
Federal And Provincial Laws
Company Policies And Procedures
Evidence Collection
Interviews
Credibility Assessment
Balance Of Probabilities
Investigation Reports
Case Management
Case Data
Service-Level Agreements
Human Resources
Microsoft Office
French

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