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Added 37 mins ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
To display this page you need a browser with JavaScript support.
Added 1 hour ago
BT
Senior Manager, Indirect Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 1 hour ago
NB
SAS Viya System Administrator
National Bank of Canada
Montreal, QC
- Full-time
…Acceleration and Data (STAD) team at National Bank means acting as a specialist in the administration and operation of SAS analytical platforms. In this role, you will have a direct impact…
Added 1 hour ago
NB
BANKING ADVISOR
National Bank of Canada
Brossard, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 2 hours ago
FA
Quality Assurance Specialist
FTAI Aviation
Montreal, QC
- Full-time
Continuous improvement: Support the development and implementation of the company's Safety Management System (SMS) and other continuous improvement initiatives.
Added 5 hours ago
M
Manager, Tax
MNP
Vancouver, BC
- Full-time
With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You…
Added 5 hours ago
AC
SAP S/4HANA Finance Specialist / Project Manager
Aston Carter
AB · Edmonton, Alberta
- $90 to $150 CAD / hour
- Contract
SAP migration cockpit, SAP Integration Suite and SAP BTP, SAP GRC access control, SAP Cloud ALM
Added 5 hours ago
AC
SAP S/4HANA Finance Specialist / Project Manager
Aston Carter
Calgary, AB
- $90 to $150 CAD / hour
- Contract
SAP migration cockpit, SAP Integration Suite and SAP BTP, SAP GRC access control, SAP Cloud ALM
Added 7 hours ago
BT
Senior Accountant - Cross Border Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 7 hours ago
S&
Lead EHV Transmission Line Engineer 2 - Grid
Sargent & Lundy
Toronto, ON · North York, ON
- Full-time
Serve as a subject matter specialist in 500kV and 765kV transmission lines
Added 7 hours ago
Senior GRC Specialist
OCS Ontario Cannabis Store
Toronto, ON
The Ontario Cannabis Store provides safe, responsible access to recreational cannabis for adults 19 and older. We operate the sole legal online store for recreational cannabis in Ontario…
Added 9 hours ago
SM
RQ11858 – Oracle Cloud Integration Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly skilled Senior Oracle Cloud Integration Specialist with extensive experience in Oracle Fusion Cloud applications, Oracle Integration Cloud (OIC), Oracle Recruiting…
Added 9 hours ago
SM
RQ11858 – Oracle Cloud Integration Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly skilled Senior Oracle Cloud Integration Specialist with extensive experience in Oracle Fusion Cloud applications, Oracle Integration Cloud (OIC), Oracle Recruiting…
Added 9 hours ago
SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Systems Administrator / Operations Support Specialist with strong expertise in Oracle Fusion Recruiting Cloud (ORC), Oracle HCM Cloud…
Added 9 hours ago
SM
RQ11858 – Oracle Cloud Integration Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly skilled Senior Oracle Cloud Integration Specialist with extensive experience in Oracle Fusion Cloud applications, Oracle Integration Cloud (OIC), Oracle Recruiting…
Added 9 hours ago
SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Systems Administrator / Operations Support Specialist with strong expertise in Oracle Fusion Recruiting Cloud (ORC), Oracle HCM Cloud…
Added 9 hours ago
SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Systems Administrator / Operations Support Specialist with strong expertise in Oracle Fusion Recruiting Cloud (ORC), Oracle HCM Cloud…
Added 11 hours ago
AP
Patient Services Enrollment Specialist (12-month Contract)
Alexion Pharmaceuticals, Inc.
Mississauga, ON
- Full-time
As a Patient Services Enrollment Specialist, you will be the engine behind accurate, timely patient onboarding to on‑label therapies. You will partner closely with case managers and support…
Added 12 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
To display this page you need a browser with JavaScript support.
Added 13 hours ago
BT
Senior Manager Level 3
Baker Tilly Canada
Owen Sound, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 13 hours ago
BT
Audit & Accounting Manager
Baker Tilly Canada
Vancouver, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 15 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
To display this page you need a browser with JavaScript support.
Added 15 hours ago
P
SEO/AEO Specialist, Silvie
Pontosense
Toronto, ON
- Full-time
…trust. You'll work with growth, content, product and customer support, and you'll do the work yourself, from keyword research to publishing. This is a building role. Silvie's SEO and AEO…
Added 15 hours ago
RV
Temporary Learning Assistant - Chestermere High School
Rocky View Schools
Calgary, AB
- Temporary
…values of Leadership, People, Community and Innovation, and support our vision that RVS is a world-class learning organization where all students achieve their absolute…
Added 19 hours ago
BT
Senior Accountant, Private Audit Services
Baker Tilly Canada
Vancouver, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…

Rogers Communications

Damage Prevention Specialist

Toronto, ON, Canada
North York, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Job is Temporary Full time- 14 months

Who we are looking for:

A motivated, detail-oriented professional to join the National Damage Prevention team on a temporary full-time basis during a maternity leave.
An organized self-starter who can manage multiple damage claims, competing priorities, and deadlines.
A sound decision-maker who handles confidential and litigation-sensitive information with care.
A strong communicator who works effectively with operational teams, customers, insurers, legal representatives, and external service providers.
A collaborative partner committed to keeping business-critical damage prevention activities moving without interruption.

What you will do:

Manage first-party and third-party damage claims from initial notification through resolution, invoicing, collection, and payment.
Open claim files, prepare first and second notice letters, and contact responsible parties and insurance companies to pursue recoveries.
Compile repair documentation, invoices, dockets, and supporting information required for billing.
Negotiate settlements and obtain management approval when required.
Support project recoveries by creating claim files, arranging invoices, and following up with customers.
Receive and record damage-claim payments made by electronic funds transfer or cheque, and manage cheque requests, release forms, and associated records.
Monitor ServiceNow claim timelines and identify files requiring referral to collection agencies, Small Claims Court, or Superior Court.
Prepare and maintain documentation for collection agencies, paralegals, and lawyers, and participate in regular file reviews.
Attend required court appearances and collaborate with Legal and Procurement to support claim resolution.
Assist with damage investigations by locating relevant locate records and gathering information from technicians, operational teams, and responsible parties.
Coordinate police and fire occurrence information, manage police report requests, and follow up on repair completion and supporting documentation.
Serve as a key contact for internal partners, including Fibre, Construction, and Maintenance, and assist with locate-related reporting and escalations.
Maintain complete and accurate claim records in ServiceNow, NIKA, SharePoint, and related systems.
Enter ServiceNow damage information into the Damage Information Reporting Tool (DIRT) and submit and track required updates.
Prepare monthly and quarterly recovery reports, maintain ALA tracking, and support Greenfield damage reporting as requested.
Establish new customers in Oracle, create invoice numbers for existing customers, and process invoice retractions through credit memos.
Provide and maintain team access to ServiceNow, NIKA, TD Lockbox, and SharePoint.
Serve as a primary contact for external vendors supporting collections and legal activities.
Maintain the Damage Prevention website, team procedures, and operational processes.
Develop and maintain damage-claim reporting procedures, presentations, and training materials.
Coordinate annual damage-claim reporting training with area managers and technicians across Canada.
Participate in ongoing training, education, process improvement, and reporting activities.
Help ensure claims are documented and advanced toward recovery on time, legal and collection deadlines are monitored, reporting is accurate, and procedures and training materials remain current.

What you bring:

A commitment to Diversity, Equity, Inclusion, Belonging, and Accessibility, helping create an environment where everyone feels welcomed, valued, and supported.
Post-secondary education in business administration, legal administration, finance, telecommunications, insurance, risk management, or a related discipline.
Experience in claims administration, collections, investigations, insurance, legal support, telecommunications, utilities, or construction.
Strong organizational skills with the ability to manage multiple claim files, priorities, and deadlines.
Strong written and verbal communication skills.
Sound judgment and the ability to handle confidential or litigation-sensitive information appropriately.
Demonstrated ability to work effectively with internal operational teams, external vendors, insurers, legal representatives, and customers.
Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and SharePoint.
Experience with ServiceNow, Oracle, NIKA, or similar case-management and financial systems is an asset.
Experience preparing reports, analyzing claims information, and maintaining accurate documentation.
Knowledge of underground infrastructure, utility locate processes, damage prevention, or telecommunications operations is an asset.

What's in it for you:

Growth & Development Opportunities:

Self-driven career development programs

Rogers First: priority in applying to internal roles of interest

Wellness Programs:

Employee & Family Assistance Program

Virtual Healthcare

Cognitive Behavioural Therapy (CBT)

Low or no-cost fitness membership

Our commitment to diversity:

An inclusive and diverse workplace where you can bring your whole self to work

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 855 York Mills Road (340), North York, ON Travel Requirements: Up to 10% Background Check(s) Required: Criminal Record and Credit Check Posting Category/Function: Technology & Engineering Requisition ID: 344657

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Technology

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More about this job

Responsibilities

Manage the end-to-end process of first-party and third-party damage claims, including investigation, documentation, billing, and recovery. Coordinate with internal teams, legal representatives, and external vendors to ensure timely resolution and accurate reporting of damage incidents.

Requirements

Requires post-secondary education in a relevant field such as business, legal, or finance, along with experience in claims administration or utility operations. Candidates must possess strong organizational skills, proficiency in case-management software, and the ability to handle sensitive information effectively.

Skills

Claims administration
Collections
Legal support
Telecommunications
Construction
ServiceNow
Oracle
NIKA
SharePoint
Microsoft Office
Damage prevention
Reporting
Negotiation
Data analysis
Communication

Benefits

Employee & Family Assistance Program
Virtual Healthcare
Cognitive Behavioural Therapy
Fitness membership
Career development programs

Visa sponsorship

Not detected in the job text

Keywords

Damage Prevention
Claims Administration
ServiceNow
Oracle
NIKA
SharePoint
Telecommunications
Underground Infrastructure
Utility Locate
Litigation
Collections
Reporting
Invoicing
Risk Management
Construction
DIRT
Data Entry
Legal Administration
Finance
Documentation

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