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Added 3 mins ago
DM
Control Systems Technical Specialist II
Discovery Mining Ltd
South Porcupine, ON
- Temporary
The Control Systems Technical Specialist II is a member of the Metallurgy team and is responsible for maintaining and improving the availability and integrity of the site industrial control…
Added 18 mins ago
M
Support Specialist - AI Applications
Marsh
Toronto, ON
- Full-time
…handling user-facing production issues, requests, and data or information needs, as well as collaborating on vulnerability remediation and other support escalations. A key focus is…
Added 18 mins ago
UO
Information Technology Specialist
University of Waterloo
Waterloo, ON
- Full-time
The Information Technology Specialist (IT Specialist) is responsible for the provision and support of all information technology and related computing systems in the Faculty of Arts. These…
Added 18 mins ago
UO
Career Advisor
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
Career Advisors support students and/or alumni to identify and achieve their career and employment goals. They help them to identify their values, needs and skills and use this information…
Added 18 mins ago
UO
Communications Specialist I
University of Waterloo
Waterloo, ON · Carl A. Pollock Hall
- Full-time
The Communications Specialist is a role responsible for contributing to the planning, development, delivery and evaluation of communications initiatives that support institutional…
Added 34 mins ago
A
Professionnel Intégration Systèmes Cybersécurité / Cybersecurity Systems Integration Professional
Airbus
Mirabel, QC · Montreal, QC
- Full-time
…les équipes d'ingénierie systèmes avioniques et Flight Test Support d’Airbus basée à Mirabel, Québec…
Added 48 mins ago
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Analyst III GCMSMS (Food Testing) - Eurofins Experchem Laboratories, Inc.
Eurofins
Toronto, ON
- Full-time
Reporting directly to the Department Head, the GC-MS/MS Specialist (Analyst III) will be responsible for providing advanced technical support and analysis within the Food Chemistry team for…
Added 48 mins ago
E
Scientific Specialist - Eurofins Experchem Laboratories, Inc.
Eurofins
Toronto, ON
- Full-time
The Scientific Specialist provides advanced scientific, technical, and operational leadership to support laboratory operations, research initiatives, and strategic business objectives.…
Added 48 mins ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
We are currently seeking a Stretch Blow Molding Specialist to join our Advanced Solutioning team. You will be working alongside our process, application, melt delivery and technology teams…
Added 1 hour ago
RB
Mortgage Specialist Assistant
Royal Bank of Canada
Ottawa, ON
- Part-time
As a Mortgage Specialist assistant you will support a top producing Mortgage Specialist in meeting sales objectives and related activities by providing value added administrative service…
Added 1 hour ago
A
Manufacturing Engineering Specialist
Actalent
Ottawa, ON · Nepean, ON
- $25 to $28 CAD / hour
- Contract
This role provides hands-on technical support for manufacturing equipment programming, automation, fixture design, and production process improvements. You will work closely with the…
Added 1 hour ago
K
Procurement & NetSuite Specialist
Kelly
Waterloo, ON
- $65,000 to $70,000 USD / year
- Full-time
Kelly is recruiting a Procurement & NetSuite Specialist for a manufacturing client in Waterloo. This hands-on opportunity combines purchasing and supplier management with maintaining the…
Added 1 hour ago
TM
Network Support Specialist
Tech Manitoba
Winnipeg, MB
- Internship
A two-year diploma in Computer Programming Technology from an institute of recognized standing plus a minimum of seven years related IT Support experience of which at least two years must…
Added 2 hours ago
O
Sr. Cloud Applications Developer (AS/400)
OpenText
Waterloo, ON
- Full-time
OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for…
Added 2 hours ago
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Sr. Cloud Applications Developer (AS/400)
OpenText
Richmond Hill, ON
- Full-time
OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for…
Added 2 hours ago
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Sr. Cloud Applications Developer (AS/400)
OpenText
Mississauga, ON
- Full-time
OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for…
Added 2 hours ago
ML
Reliability Planner
Maple Leaf Foods Inc
ON · Hannon, ON
- $71,000 to $103,000 CAD / year
- Part-time
The Specialist, Asset Reliability Planning role at Heritage will be responsible for the development and implementation of a Proactive Maintenance Program based on sound reliability centered…
Added 3 hours ago
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Oncology, Therapeutic Specialist (Ontario West & MB/SK)
AbbVie
Toronto, ON
- $112,000 to $162,000 CAD / year
- Full-time
Our Oncology, Therapeutic Specialist develop robust business plans to execute brand strategy and tactics in the field, deliver sales performance and effectively build strong customer…
Added 4 hours ago
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Therapeutic Specialist, Virology, Montreal and surrounding
AbbVie
Montreal, QC
- Full-time
…valued? AbbVie Canada is looking to connect with a Therapeutic Specialist to join our commercial sales team in our Virology division. This role will be based in Montreal and this territory…
Added 4 hours ago
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Senior Building Design (CSA) Specialist
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Vancouver, BC
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…industry. Our focus on innovation and providing cost-effective technology-based solutions is second to none. As we look to the future, we need creative, ambitious, and innovative…
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Senior Project Logistics Specialist
Fluor
Vancouver, BC
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Added 4 hours ago
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Conseiller / Conseillère service client – Customer Support Advisor
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Granby, QC
- Full-time
…produits, en préparant des soumissions et en rassemblant l’information nécessaire pour répondre aux…
Added 4 hours ago
T
Conseiller / Conseillère service client – Customer Support Advisor
Topring
Granby, QC
- Full-time
soumissions et en rassemblant l’information nécessaire pour répondre aux
Added 5 hours ago
QL
Building Code Consultant
QAI Laboratories
Burnaby, BC
- Full-time
Currently, we are looking for a Project Specialist to join our growing Building Products team and support future expansion.
Added 5 hours ago
NI
Procurement Specialist
Nanometrics Inc.
Ottawa, ON
- Full-time
With 40 years of seismic technology and industry application experience, we are a global, award-winning company providing monitoring solutions and equipment for studying artificial and…

Rogers Communications

Damage Prevention Specialist

Toronto, ON, Canada
North York, ON, Canada

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Job is Temporary Full time- 14 months

Who we are looking for:

A motivated, detail-oriented professional to join the National Damage Prevention team on a temporary full-time basis during a maternity leave.
An organized self-starter who can manage multiple damage claims, competing priorities, and deadlines.
A sound decision-maker who handles confidential and litigation-sensitive information with care.
A strong communicator who works effectively with operational teams, customers, insurers, legal representatives, and external service providers.
A collaborative partner committed to keeping business-critical damage prevention activities moving without interruption.

What you will do:

Manage first-party and third-party damage claims from initial notification through resolution, invoicing, collection, and payment.
Open claim files, prepare first and second notice letters, and contact responsible parties and insurance companies to pursue recoveries.
Compile repair documentation, invoices, dockets, and supporting information required for billing.
Negotiate settlements and obtain management approval when required.
Support project recoveries by creating claim files, arranging invoices, and following up with customers.
Receive and record damage-claim payments made by electronic funds transfer or cheque, and manage cheque requests, release forms, and associated records.
Monitor ServiceNow claim timelines and identify files requiring referral to collection agencies, Small Claims Court, or Superior Court.
Prepare and maintain documentation for collection agencies, paralegals, and lawyers, and participate in regular file reviews.
Attend required court appearances and collaborate with Legal and Procurement to support claim resolution.
Assist with damage investigations by locating relevant locate records and gathering information from technicians, operational teams, and responsible parties.
Coordinate police and fire occurrence information, manage police report requests, and follow up on repair completion and supporting documentation.
Serve as a key contact for internal partners, including Fibre, Construction, and Maintenance, and assist with locate-related reporting and escalations.
Maintain complete and accurate claim records in ServiceNow, NIKA, SharePoint, and related systems.
Enter ServiceNow damage information into the Damage Information Reporting Tool (DIRT) and submit and track required updates.
Prepare monthly and quarterly recovery reports, maintain ALA tracking, and support Greenfield damage reporting as requested.
Establish new customers in Oracle, create invoice numbers for existing customers, and process invoice retractions through credit memos.
Provide and maintain team access to ServiceNow, NIKA, TD Lockbox, and SharePoint.
Serve as a primary contact for external vendors supporting collections and legal activities.
Maintain the Damage Prevention website, team procedures, and operational processes.
Develop and maintain damage-claim reporting procedures, presentations, and training materials.
Coordinate annual damage-claim reporting training with area managers and technicians across Canada.
Participate in ongoing training, education, process improvement, and reporting activities.
Help ensure claims are documented and advanced toward recovery on time, legal and collection deadlines are monitored, reporting is accurate, and procedures and training materials remain current.

What you bring:

A commitment to Diversity, Equity, Inclusion, Belonging, and Accessibility, helping create an environment where everyone feels welcomed, valued, and supported.
Post-secondary education in business administration, legal administration, finance, telecommunications, insurance, risk management, or a related discipline.
Experience in claims administration, collections, investigations, insurance, legal support, telecommunications, utilities, or construction.
Strong organizational skills with the ability to manage multiple claim files, priorities, and deadlines.
Strong written and verbal communication skills.
Sound judgment and the ability to handle confidential or litigation-sensitive information appropriately.
Demonstrated ability to work effectively with internal operational teams, external vendors, insurers, legal representatives, and customers.
Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and SharePoint.
Experience with ServiceNow, Oracle, NIKA, or similar case-management and financial systems is an asset.
Experience preparing reports, analyzing claims information, and maintaining accurate documentation.
Knowledge of underground infrastructure, utility locate processes, damage prevention, or telecommunications operations is an asset.

What's in it for you:

Growth & Development Opportunities:

Self-driven career development programs

Rogers First: priority in applying to internal roles of interest

Wellness Programs:

Employee & Family Assistance Program

Virtual Healthcare

Cognitive Behavioural Therapy (CBT)

Low or no-cost fitness membership

Our commitment to diversity:

An inclusive and diverse workplace where you can bring your whole self to work

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 855 York Mills Road (340), North York, ON Travel Requirements: Up to 10% Background Check(s) Required: Criminal Record and Credit Check Posting Category/Function: Technology & Engineering Requisition ID: 344657

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Technology

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More about this job

Responsibilities

Manage the end-to-end process of first-party and third-party damage claims, including investigation, documentation, billing, and recovery. Coordinate with internal teams, legal representatives, and external vendors to ensure timely resolution and accurate reporting of damage incidents.

Requirements

Requires post-secondary education in a relevant field such as business, legal, or finance, along with experience in claims administration or utility operations. Candidates must possess strong organizational skills, proficiency in case-management software, and the ability to handle sensitive information effectively.

Skills

Claims administration
Collections
Legal support
Telecommunications
Construction
ServiceNow
Oracle
NIKA
SharePoint
Microsoft Office
Damage prevention
Reporting
Negotiation
Data analysis
Communication

Benefits

Employee & Family Assistance Program
Virtual Healthcare
Cognitive Behavioural Therapy
Fitness membership
Career development programs

Visa sponsorship

Not detected in the job text

Keywords

Damage Prevention
Claims Administration
ServiceNow
Oracle
NIKA
SharePoint
Telecommunications
Underground Infrastructure
Utility Locate
Litigation
Collections
Reporting
Invoicing
Risk Management
Construction
DIRT
Data Entry
Legal Administration
Finance
Documentation

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