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Added 3 mins ago
K
Transportation Specialist
Kuehne+Nagel
Mississauga, ON
- Full-time
…keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered…
Added 18 mins ago
TE
Operations Intelligence & Analytics Specialist
TC Energy
Calgary, AB
- Full-time
Working with Operations, Asset Compliance, Engineering, Finance, IT, and Cybersecurity, you will draw on data shared across the business. The initial focus is operational and…
Added 33 mins ago
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Sr Specialist, Maintenance & Reliability
Nutrien
Calgary, AB
- Full-time
Develop and lead cross-functional reliability programs and initiatives involving Operations, Maintenance, Engineering, Supply Chain, Digital, and Information Technology teams to improve…
Added 33 mins ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
We are currently seeking a Stretch Blow Molding Specialist to join our Advanced Solutioning team. You will be working alongside our process, application, melt delivery and technology teams…
Added 33 mins ago
I
Quality Specialist I (Day Shift)
Integra
Harrow, ON
- Full-time
The Quality Specialist I is responsible for ensuring compliance with working drawings, specifications, processes, standards and best practices.
Added 33 mins ago
B&
Civil Engineer - Water
Black & Veatch
Markham, ON
- $115,280 to $192,140 CAD / year
- Full-time
…design and construction, and startup phases as a technical specialist or…
Added 34 mins ago
Senior Commercial Engineer
Gibson Energy
AB · Calgary, AB
Degree in Mechanical, Process or Industrial Engineering from a university program recognized by the Canadian Engineering Accreditation Board, or a related program the Association of…
Added 47 mins ago
T&
Associate Director
Turner & Townsend
Toronto, ON
- Full-time
Bachelor's degree in Engineering, Asset Management, Infrastructure Management, Business, Finance or another relevant discipline; or an equivalent combination of education and relevant…
Added 1 hour ago
U
Cloud Infrastructure Specialist
UST
ON · Ontario, Canada
- Full-time
…operation. Our AI-driven digital solutions, proprietary platforms, engineering, R&D, products, and innovation ecosystem turn core challenges into impactful, disruptive business outcomes.…
Added 1 hour ago
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Spécialiste mise en route / Commissioning Specialist
Veolia | North America
Montreal, QC
- Full-time
Take responsibility for and understand the treatment process design, and recommend solutions to engineering problems
Added 1 hour ago
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Specialist Software Development-CA
CN
Quebec, QC
- Full-time
…development, implementation and support of the application. The specialist leverages modern software tools, including AI-assisted development technologies, to optimize coding efficiency,…
Added 1 hour ago
OC
Spécialiste Associé.e en logistique | Associate Specialist Logistics
Organon Canada
Kirkland, QC
- Full-time
Reporting into the Associate Director, Supply Chain Operations, Canada, the Associate Specialist Logistics will support the Canadian Supply Chain Operations team across all functions; Trade…
Added 1 hour ago
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Senior Electrical Designer
Kleinfelder
Calgary, AB
- Full-time
Remaining current with developing technologies in both process plant engineering, and production tools.
Added 1 hour ago
SC
Rail Maintenance Facility Director – Engineering Services
SYSTRA Canada
Toronto, ON
- Full-time
Provide strategic technical leadership, engineering governance and specialist oversight for Rail Maintenance Facilities (RMF), yards and depot infrastructure across the Metrolinx capital…
Added 1 hour ago
K
Senior Electrical Designer
Kleinfelder
AB · Edmonton, AB
- Full-time
Remaining current with developing technologies in both process plant engineering, and production tools.
Added 1 hour ago
MM
Support Specialist - AI Applications
Marsh McLennan
Toronto, ON
- Full-time
…processes (e.g., SDLC and Change Management) and contribute to process and application/project improvements; produce service‑management summary…
Added 1 hour ago
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Spare Parts Specialist
Valmet
Montreal, QC
- Full-time
Mechanical Engineering Degree preferred or equivalent industry experience combined with relevant work experience in technical customer services or sales. Capacity to read and understand…
Added 1 hour ago
CB
Supply Chain Specialist
Clark Builders
Edmonton, AB
- Full-time
The Supply Chain Specialist provides procurement services as defined by contract documents for assigned SourceBlue clients and projects.
Added 1 hour ago
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Senior Specialist, Item File (SQL/Python)
Walmart
Mississauga, ON
- Full-time
The Sr. Specialist, Item File is responsible for driving data quality, operational excellence, and process modernization across item lifecycle management and data governance functions. This…
Added 1 hour ago
GI
Mechanical Field Engineer
Green Infrastructure Partners
Paradise, NL · St. John's, NL · Topsail Rd, Paradise, NL
- Full-time
Coordinate assigned mechanical work, including process and utility piping, pumps, rotating and static equipment, tanks, valves, supports, and associated mechanical systems, in accordance…
Added 1 hour ago
GI
Electrical Field Engineer
Green Infrastructure Partners
Paradise, NL · St. John's, NL · Topsail Rd, Paradise, NL
- Full-time
Coordinate electrical subcontractors, suppliers, equipment vendors, testing agencies, and specialist service providers to align field activities and resolve issues. Direct supervision of…
Added 1 hour ago
CB
Supply Chain Specialist
Clark Builders
AB · Edmonton, AB
- Full-time
The Supply Chain Specialist provides procurement services as defined by contract documents for assigned SourceBlue clients and projects.
Added 1 hour ago
T&
Associate Director
Turner & Townsend
Toronto, ON
- Full-time
Bachelor's degree in Engineering, Asset Management, Infrastructure Management, Business, Finance or another relevant discipline; or an equivalent combination of education and relevant…
Added 1 hour ago
FC
Senior Project Logistics Specialist
Fluor Corporation
Vancouver, BC
- Full-time
Fluor is one of Canada's top employers and is recognized globally as a leader in the Engineering, Procurement, Construction, Fabrication, and Maintenance industry. Our focus on innovation…
Added 1 hour ago
C
Data Annotation Specialist, Safety
Cohere
Remote, Canada
- $45 CAD / hour
- Contract
- Remote
…safely accessible to all. Data quality is foundational to this process. Machines (or Large Language Models to be exact) learn in similar ways to humans: by way of feedback. By labeling,…

Rogers Communications

Damage Prevention Specialist

Toronto, ON, Canada
North York, ON, Canada

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Job is Temporary Full time- 14 months

Who we are looking for:

A motivated, detail-oriented professional to join the National Damage Prevention team on a temporary full-time basis during a maternity leave.
An organized self-starter who can manage multiple damage claims, competing priorities, and deadlines.
A sound decision-maker who handles confidential and litigation-sensitive information with care.
A strong communicator who works effectively with operational teams, customers, insurers, legal representatives, and external service providers.
A collaborative partner committed to keeping business-critical damage prevention activities moving without interruption.

What you will do:

Manage first-party and third-party damage claims from initial notification through resolution, invoicing, collection, and payment.
Open claim files, prepare first and second notice letters, and contact responsible parties and insurance companies to pursue recoveries.
Compile repair documentation, invoices, dockets, and supporting information required for billing.
Negotiate settlements and obtain management approval when required.
Support project recoveries by creating claim files, arranging invoices, and following up with customers.
Receive and record damage-claim payments made by electronic funds transfer or cheque, and manage cheque requests, release forms, and associated records.
Monitor ServiceNow claim timelines and identify files requiring referral to collection agencies, Small Claims Court, or Superior Court.
Prepare and maintain documentation for collection agencies, paralegals, and lawyers, and participate in regular file reviews.
Attend required court appearances and collaborate with Legal and Procurement to support claim resolution.
Assist with damage investigations by locating relevant locate records and gathering information from technicians, operational teams, and responsible parties.
Coordinate police and fire occurrence information, manage police report requests, and follow up on repair completion and supporting documentation.
Serve as a key contact for internal partners, including Fibre, Construction, and Maintenance, and assist with locate-related reporting and escalations.
Maintain complete and accurate claim records in ServiceNow, NIKA, SharePoint, and related systems.
Enter ServiceNow damage information into the Damage Information Reporting Tool (DIRT) and submit and track required updates.
Prepare monthly and quarterly recovery reports, maintain ALA tracking, and support Greenfield damage reporting as requested.
Establish new customers in Oracle, create invoice numbers for existing customers, and process invoice retractions through credit memos.
Provide and maintain team access to ServiceNow, NIKA, TD Lockbox, and SharePoint.
Serve as a primary contact for external vendors supporting collections and legal activities.
Maintain the Damage Prevention website, team procedures, and operational processes.
Develop and maintain damage-claim reporting procedures, presentations, and training materials.
Coordinate annual damage-claim reporting training with area managers and technicians across Canada.
Participate in ongoing training, education, process improvement, and reporting activities.
Help ensure claims are documented and advanced toward recovery on time, legal and collection deadlines are monitored, reporting is accurate, and procedures and training materials remain current.

What you bring:

A commitment to Diversity, Equity, Inclusion, Belonging, and Accessibility, helping create an environment where everyone feels welcomed, valued, and supported.
Post-secondary education in business administration, legal administration, finance, telecommunications, insurance, risk management, or a related discipline.
Experience in claims administration, collections, investigations, insurance, legal support, telecommunications, utilities, or construction.
Strong organizational skills with the ability to manage multiple claim files, priorities, and deadlines.
Strong written and verbal communication skills.
Sound judgment and the ability to handle confidential or litigation-sensitive information appropriately.
Demonstrated ability to work effectively with internal operational teams, external vendors, insurers, legal representatives, and customers.
Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and SharePoint.
Experience with ServiceNow, Oracle, NIKA, or similar case-management and financial systems is an asset.
Experience preparing reports, analyzing claims information, and maintaining accurate documentation.
Knowledge of underground infrastructure, utility locate processes, damage prevention, or telecommunications operations is an asset.

What's in it for you:

Growth & Development Opportunities:

Self-driven career development programs

Rogers First: priority in applying to internal roles of interest

Wellness Programs:

Employee & Family Assistance Program

Virtual Healthcare

Cognitive Behavioural Therapy (CBT)

Low or no-cost fitness membership

Our commitment to diversity:

An inclusive and diverse workplace where you can bring your whole self to work

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 855 York Mills Road (340), North York, ON Travel Requirements: Up to 10% Background Check(s) Required: Criminal Record and Credit Check Posting Category/Function: Technology & Engineering Requisition ID: 344657

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Technology

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More about this job

Responsibilities

Manage the end-to-end process of first-party and third-party damage claims, including investigation, documentation, billing, and recovery. Coordinate with internal teams, legal representatives, and external vendors to ensure timely resolution and accurate reporting of damage incidents.

Requirements

Requires post-secondary education in a relevant field such as business, legal, or finance, along with experience in claims administration or utility operations. Candidates must possess strong organizational skills, proficiency in case-management software, and the ability to handle sensitive information effectively.

Skills

Claims administration
Collections
Legal support
Telecommunications
Construction
ServiceNow
Oracle
NIKA
SharePoint
Microsoft Office
Damage prevention
Reporting
Negotiation
Data analysis
Communication

Benefits

Employee & Family Assistance Program
Virtual Healthcare
Cognitive Behavioural Therapy
Fitness membership
Career development programs

Visa sponsorship

Not detected in the job text

Keywords

Damage Prevention
Claims Administration
ServiceNow
Oracle
NIKA
SharePoint
Telecommunications
Underground Infrastructure
Utility Locate
Litigation
Collections
Reporting
Invoicing
Risk Management
Construction
DIRT
Data Entry
Legal Administration
Finance
Documentation

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