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Added 9 mins ago
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Spécialiste mise en route / Commissioning Specialist
Veolia | North America
Montreal, QC
- Full-time
Take responsibility for and understand the treatment process design, and recommend solutions to engineering problems
Added 9 mins ago
C
Specialist Software Development-CA
CN
Quebec, QC
- Full-time
…development, implementation and support of the application. The specialist leverages modern software tools, including AI-assisted development technologies, to optimize coding efficiency,…
Added 9 mins ago
K
Senior Electrical Designer
Kleinfelder
Calgary, AB
- Full-time
…including experience in single line diagrams, power distribution systems, power cables, cable tray, lighting, grounding, equipment layouts, motor schematics, area classification, electric…
Added 9 mins ago
SC
Rail Maintenance Facility Director – Engineering Services
SYSTRA Canada
Toronto, ON
- Full-time
Provide strategic technical leadership, engineering governance and specialist oversight for Rail Maintenance Facilities (RMF), yards and depot infrastructure across the Metrolinx capital…
Added 9 mins ago
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Senior Electrical Designer
Kleinfelder
AB · Edmonton, AB
- Full-time
…including experience in single line diagrams, power distribution systems, power cables, cable tray, lighting, grounding, equipment layouts, motor schematics, area classification, electric…
Added 9 mins ago
MM
Support Specialist - AI Applications
Marsh McLennan
Toronto, ON
- Full-time
…troubleshooting in ways that differ from traditional non-AI systems. The ideal candidate has experience supporting or maintaining AI applications, a strong understanding of AI support…
Added 9 mins ago
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Spare Parts Specialist
Valmet
Montreal, QC
- Full-time
…needs and aspirations. Apply your expertise as a Spare Parts Specialist in our team that support our North American customers with their Performance Parts…
Added 9 mins ago
BG
Barrick - GIS Specialist
Barrick Gold Corporation
Toronto, ON
- Full-time
…of geology, fieldwork and 2D/3D geoscience data. This is a specialist delivery role - not a team leadership or software engineering…
Added 39 mins ago
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Technical Co-founder - AI for Automotive Retail
FutureSight
Canada
- Full-time
This isn't a weekend's worth of CRUD. Think dozens of specialist agents organized into a handful of coordinated workflows, sharing one memory, each one earning the right to act on its own…
Added 39 mins ago
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Senior Specialist, Item File (SQL/Python)
Walmart
Mississauga, ON
- Full-time
Bachelor's Degree or Diploma in Computer Science, Information Systems, Data Analytics, Software Engineering, Mathematics, Statistics, Business Technology, or a related field.
Added 39 mins ago
GI
Mechanical Field Engineer
Green Infrastructure Partners
Paradise, NL · St. John's, NL · Topsail Rd, Paradise, NL
- Full-time
…equipment, tanks, valves, supports, and associated mechanical systems, in accordance with project requirements and delegated…
Added 39 mins ago
GI
Electrical Field Engineer
Green Infrastructure Partners
Paradise, NL · St. John's, NL · Topsail Rd, Paradise, NL
- Full-time
…transformers, switchgear, motor control centres, cable tray and conduit systems, power and control cabling, grounding and bonding, lighting, and associated electrical systems, in accordance…
Added 39 mins ago
F
Technical Co-founder - AI for Automotive Retail
FutureSight
Canada
- Full-time
This isn't a weekend's worth of CRUD. Think dozens of specialist agents organized into a handful of coordinated workflows, sharing one memory, each one earning the right to act on its own…
Added 39 mins ago
HI
Project Manager | HRBrain
HRbrain Inc.
Mississauga, ON
- Contract
We are seeking a Project Manager and Principal Agile Delivery Specialist with an unparalleled 30 years of IT experience, including a remarkable 17-year journey within the Telecommunications…
Added 54 mins ago
AI
Solution Specialist
Ainsworth Inc
Edmonton, AB
- Full-time
The Solution Specialist role supports the local business unit by working within the existing client base while supporting the regional sales team on strategic projects that develops new…
Added 54 mins ago
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Data Annotation Specialist, Safety
Cohere
Remote, Canada
- $45 CAD / hour
- Contract
- Remote
…frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work…
Added 55 mins ago
FC
Quality Specialist
Flatiron Construction Corp
Edmonton, AB
- Other
Are you passionate about ensuring excellence and compliance in every detail? As a Quality Specialist, you will play a crucial role in maintaining the highest standards by conducting…
Added 55 mins ago
Test Automation Specialist
TTC Global
Ottawa, ON
…the software they depend on. We are an independent quality engineering and software testing consultancy operating across Canada, the US, the UK, India, Australia and New Zealand. Our work…
Added 1 hour ago
CC
Senior Specialist EHSS
Central City Brewers + Distillers
Surrey, BC
- $60,000 to $70,000 CAD / year
- Full-time
This role is responsible for leading and supporting comprehensive industrial health and safety programs, processes, and systems at the site. The Health and Safety Specialist will lead…
Added 1 hour ago
CS
PLM Data Migration Specialist
Cynet Systems
Montreal, QC
- $65 to $70 USD / hour
- Contract
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies,…
Added 1 hour ago
SC
Ingénieur Instrumentation Essais en Vol (Senior)
SII Canada
Montreal, QC
- Full-time
As part of its flight test activities, a major player in the aerospace industry is looking for a test instrumentation specialist to strengthen its teams within the Flight Test Center. You…
Added 1 hour ago
TA
Bilingual Customer Support Specialist
Tali AI
Toronto, ON
- Full-time
…future. Whether you’re a generalist who thrives on variety or a specialist excited to build systems from the ground up, your contributions will be pivotal to what we…
Added 1 hour ago
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IT Services Specialist
Genesys
Toronto, ON
- Full-time
…AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build…
Added 1 hour ago
Industrial Systems Infrastructure Specialist
Gibson Energy
AB · Calgary, AB
The Industrial Systems Infrastructure Specialist will specialize in the administration, support and maintenance of Gibson Energy’s Industrial Systems infrastructure, industrial control…
Added 1 hour ago
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Spécialiste mise en route / Commissioning Specialist
Veolia Environnement SA
Montreal, QC
- Full-time
Take responsibility for and understand the treatment process design, and recommend solutions to engineering problems

Rogers Communications

Damage Prevention Specialist

Toronto, ON, Canada
North York, ON, Canada

Apply About employer

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Job is Temporary Full time- 14 months

Who we are looking for:

A motivated, detail-oriented professional to join the National Damage Prevention team on a temporary full-time basis during a maternity leave.
An organized self-starter who can manage multiple damage claims, competing priorities, and deadlines.
A sound decision-maker who handles confidential and litigation-sensitive information with care.
A strong communicator who works effectively with operational teams, customers, insurers, legal representatives, and external service providers.
A collaborative partner committed to keeping business-critical damage prevention activities moving without interruption.

What you will do:

Manage first-party and third-party damage claims from initial notification through resolution, invoicing, collection, and payment.
Open claim files, prepare first and second notice letters, and contact responsible parties and insurance companies to pursue recoveries.
Compile repair documentation, invoices, dockets, and supporting information required for billing.
Negotiate settlements and obtain management approval when required.
Support project recoveries by creating claim files, arranging invoices, and following up with customers.
Receive and record damage-claim payments made by electronic funds transfer or cheque, and manage cheque requests, release forms, and associated records.
Monitor ServiceNow claim timelines and identify files requiring referral to collection agencies, Small Claims Court, or Superior Court.
Prepare and maintain documentation for collection agencies, paralegals, and lawyers, and participate in regular file reviews.
Attend required court appearances and collaborate with Legal and Procurement to support claim resolution.
Assist with damage investigations by locating relevant locate records and gathering information from technicians, operational teams, and responsible parties.
Coordinate police and fire occurrence information, manage police report requests, and follow up on repair completion and supporting documentation.
Serve as a key contact for internal partners, including Fibre, Construction, and Maintenance, and assist with locate-related reporting and escalations.
Maintain complete and accurate claim records in ServiceNow, NIKA, SharePoint, and related systems.
Enter ServiceNow damage information into the Damage Information Reporting Tool (DIRT) and submit and track required updates.
Prepare monthly and quarterly recovery reports, maintain ALA tracking, and support Greenfield damage reporting as requested.
Establish new customers in Oracle, create invoice numbers for existing customers, and process invoice retractions through credit memos.
Provide and maintain team access to ServiceNow, NIKA, TD Lockbox, and SharePoint.
Serve as a primary contact for external vendors supporting collections and legal activities.
Maintain the Damage Prevention website, team procedures, and operational processes.
Develop and maintain damage-claim reporting procedures, presentations, and training materials.
Coordinate annual damage-claim reporting training with area managers and technicians across Canada.
Participate in ongoing training, education, process improvement, and reporting activities.
Help ensure claims are documented and advanced toward recovery on time, legal and collection deadlines are monitored, reporting is accurate, and procedures and training materials remain current.

What you bring:

A commitment to Diversity, Equity, Inclusion, Belonging, and Accessibility, helping create an environment where everyone feels welcomed, valued, and supported.
Post-secondary education in business administration, legal administration, finance, telecommunications, insurance, risk management, or a related discipline.
Experience in claims administration, collections, investigations, insurance, legal support, telecommunications, utilities, or construction.
Strong organizational skills with the ability to manage multiple claim files, priorities, and deadlines.
Strong written and verbal communication skills.
Sound judgment and the ability to handle confidential or litigation-sensitive information appropriately.
Demonstrated ability to work effectively with internal operational teams, external vendors, insurers, legal representatives, and customers.
Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and SharePoint.
Experience with ServiceNow, Oracle, NIKA, or similar case-management and financial systems is an asset.
Experience preparing reports, analyzing claims information, and maintaining accurate documentation.
Knowledge of underground infrastructure, utility locate processes, damage prevention, or telecommunications operations is an asset.

What's in it for you:

Growth & Development Opportunities:

Self-driven career development programs

Rogers First: priority in applying to internal roles of interest

Wellness Programs:

Employee & Family Assistance Program

Virtual Healthcare

Cognitive Behavioural Therapy (CBT)

Low or no-cost fitness membership

Our commitment to diversity:

An inclusive and diverse workplace where you can bring your whole self to work

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 855 York Mills Road (340), North York, ON Travel Requirements: Up to 10% Background Check(s) Required: Criminal Record and Credit Check Posting Category/Function: Technology & Engineering Requisition ID: 344657

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Technology

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More about this job

Responsibilities

Manage the end-to-end process of first-party and third-party damage claims, including investigation, documentation, billing, and recovery. Coordinate with internal teams, legal representatives, and external vendors to ensure timely resolution and accurate reporting of damage incidents.

Requirements

Requires post-secondary education in a relevant field such as business, legal, or finance, along with experience in claims administration or utility operations. Candidates must possess strong organizational skills, proficiency in case-management software, and the ability to handle sensitive information effectively.

Skills

Claims administration
Collections
Legal support
Telecommunications
Construction
ServiceNow
Oracle
NIKA
SharePoint
Microsoft Office
Damage prevention
Reporting
Negotiation
Data analysis
Communication

Benefits

Employee & Family Assistance Program
Virtual Healthcare
Cognitive Behavioural Therapy
Fitness membership
Career development programs

Visa sponsorship

Not detected in the job text

Keywords

Damage Prevention
Claims Administration
ServiceNow
Oracle
NIKA
SharePoint
Telecommunications
Underground Infrastructure
Utility Locate
Litigation
Collections
Reporting
Invoicing
Risk Management
Construction
DIRT
Data Entry
Legal Administration
Finance
Documentation

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