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Added 16 mins ago
Delivery Manager
Rogers Communications
Toronto, ON · Ottawa, ON · Brampton, ON · Montreal, QC · St. John's, NL · Calgary, AB
…the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs,…
Added 31 mins ago
AC
Chef Manager - Business Dining
Aramark Canada
Brampton, ON
- Full-time
Aramark is recruiting an experienced Chef Manager to manage our culinary operations for a Business Dining operation in Brampton, ON. The operation includes a large cafeteria, a Tim Hortons,…
Added 1 hour ago
A
Bar & Restaurant Manager, ARC - Full Time
AccorHotel
Vancouver, BC
- Full-time
Reporting to the General Manager of ARC Restaurant and In Room Dining, the Restaurant and Bar Manager is responsible for the overall leadership, performance, and continued development of…
Added 2 hours ago
PC
Affirmative Business Support Worker, Temporary Full Time, Job Well
Providence Care
Kingston, ON
- Full-time
…must at least break-even. Under the general direction of the Manager, Affirmative Business, the ABSW works to maximize Jobwell revenues and the number of jobs available for clients, while…
Added 2 hours ago
PC
Affirmative Business Support Worker, Temporary Full Time, Job Well
Providence Care
Kingston, ON
- Full-time
…must at least break-even. Under the general direction of the Manager, Affirmative Business, the ABSW works to maximize Jobwell revenues and the number of jobs available for clients, while…
Added 2 hours ago
EE
Senior Account Manager – BESS (Canada)
Envision Energy
Toronto, ON
- Full-time
…Mexico, Argentina, and Chile. It has established over 20 R&D and operation centers, along with more than 60 manufacturing bases worldwide. With its contributions to global green energy…
Added 3 hours ago
PV
Temporary part-time (70% - 26 hrs and 15 min per week) Administrative Assistant - Emerald Ridge Elementary
Prairie Valley School Division
White City, SK
- Part-time
…maintaining an efficient school office that contributes to the smooth operation of the school for the benefit of administrators, staff, students and parents, while projecting a professional…
Added 3 hours ago
PV
Temporary part-time (50% - 18 hrs and 45 min per week) Administrative Assistant
Prairie Valley School Division
White City, SK
- Part-time
…maintaining an efficient school office that contributes to the smooth operation of the school for the benefit of administrators, staff, students and parents, while projecting a professional…
Added 3 hours ago
E
Test manager
Ericsson
Ottawa, ON
- Full-time
We emphasize team work, communication and co-operation. We expect you to be a strong team player and thereby contribute to the teams’ successes. We expect you to be willing to step forward…
Added 4 hours ago
CD
CDL Delivery Trainee
Crown Distributors
SK
- Full-time
Team Dependability: The team depends on each other. Reliable attendance and engaged training keep team resources and support available for the rest of the operation.
Added 4 hours ago
VB
Analyst II, IT
Vale Base Metals
Toronto, ON
- Full-time
Reporting to the Supervisor/Manager, IT Infrastructure Operations , the Analyst II is responsible for the operation, maintenance, deployment, and continuous improvement of hosting…
Added 4 hours ago
M
Shop Supervisor
Motion
Sudbury, ON · Lively, ON
- Full-time
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or…
Added 4 hours ago
W
(CAN) Directs Store Delivery Associate
Walmart
Surrey, BC
- Part-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 4 hours ago
AD
Global Logistics and Compliance Manager
Active Dynamics
Scarborough Bluffs Park, ON
- Full-time
Lead inbound and outbound transportation across ocean, air, truckload, LTL, cross-border, parcel and expedited freight · Mexico / IMMEX & Cross-Border Compliance
Added 4 hours ago
BP
Receiving Team Lead
Bass Pro Shops
Halifax, NS
- Full-time
Reporting to the Operations Manager (Front end - Backroom), the Full Time Receiving Lead is responsible for overseeing the successful day to day operation of a retail store department.
Added 4 hours ago
C
Facility Assistant - Lethbridge Petroleum
Co-op
Lethbridge, AB
- Full-time
Candidates must possess a valid Class 5 driver’s license with a clean driving record and should possess knowledge of Petroleum products
Added 5 hours ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
Surrey, BC
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 5 hours ago
WC
Directs Store Delivery Associate
Walmart Canada
Goderich, ON
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 5 hours ago
B
Cleaner
BGIS
London, ON
- Part-time
Must have a valid Class G license (may be required)
Added 6 hours ago
E
Test manager
Ericsson
Ottawa, ON
- Full-time
We emphasize team work, communication and co-operation. We expect you to be a strong team player and thereby contribute to the teams’ successes. We expect you to be willing to step forward…
Added 6 hours ago
AD
Global Logistics and Compliance Manager
Active Dynamics Group
Toronto, ON · Scarborough, ON
- Full-time
Lead inbound and outbound transportation across ocean, air, truckload, LTL, cross-border, parcel and expedited freight · Mexico / IMMEX & Cross-Border Compliance
Added 6 hours ago
OH
Ultrasound Technologist (PRN)
Olathe Health
Pavilion 1, BC
- Part-time
Immediately reports equipment malfunction, concerns, and anomalies to the department manager/director and Biomed Department. Understands log-off, shut down, re-boot, hard shut down and,…
Added 6 hours ago
O
Controls Engineer
OC
Vancouver, BC
- Full-time
Work under the direct guidance of the Design Engineering Manager to assist in retrofit project designs.
Added 6 hours ago
Asphalt Plant Superintendent
Amrize
Calgary, AB
The role requires flexibility to work early mornings, evenings, weekends, overtime, and occasional night shifts to meet operational requirements
Added 6 hours ago
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Field Survey Technician
McElhanney
Prince George, BC
- Full-time
Valid driver’s license required

Rogers Communications

Delivery Manager

Toronto, ON, Canada
Ottawa, ON, Canada
Brampton, ON, Canada
Montreal, QC, Canada
St. John's, NL, Canada
Calgary, AB, Canada

Apply on jobs.rogers.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love - and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

The Delivery Manager is accountable to develop, lead, and project manage the service delivery POD model strategy that is required to fulfill the technical solution that has been designed for Rogers customers. Focus on leading a seamless transition of the technical solution from the Sales organization into the Customer Implementation team. Identify and resolve issues that may impede the progress of the delivery process and engage personally with the customer to establish expectations and provide formal updates on progress.

Responsibilities:

Onboarding new large customer deployments and managing customer expectations from start to finish.

Focus on improving service delivery and customer experience by assuming overall accountability of the end to end implementation of the customer’s service solution

Ability to gather order information to perform order entry into the Rogers systems and project managing the components of an order from order receipt to billing

Take responsibility for the customer experience by ensuring appropriate engagement takes place throughout the process, acting as a central point of contact for the customer – as well as for Sales

Leads the daily stand up calls with the Customer implementation teams to drive collaboration activities across multiple roles and varying expertise – both early and throughout the provisioning process to proactively address challenges that may impact the timely delivery of service

Provide coaching and support to the various roles that make up the project delivery team engaged in enabling a customer’s service solution

Create and manage constructive relationships with team members, subject matter experts, stakeholders and other members of the organization.

Make critical business decisions to meet customer expectations.

Understanding senior management’s business strategy and providing project related recommendations for cost effective service delivery

Understand issues (Technical, process etc) and works to remove roadblocks across all operational areas to ensure an executable order is enabled at each stage of the provisioning process in order to deliver timely service to the customer

Identify obstacles/conflicts and evaluate, recommend and implement workable solutions. Escalate issues to the appropriate levels within the organization to mitigate risks and keep delivery on track.

Makes commitments on customer delivery dates and is measured on accuracy

Active WIP management, Monthly revenue forecasting

Develops Project Plan, Schedule as required

Provide Executives and Management with timely reporting on implementation progress, issues, risks and containment /get well plans.

Develop and conduct presentations to various levels of Management as required.

Qualifications:

Understand the fundamentals and be able to implement integrated project/program strategies, PMP an asset.

University Degree plus professional certification (e.g. Computer Science, Commerce, CA, PEng, CGA, B. Ed., LLB, etc.)

Post-Secondary degree in Engineering or other related technical discipline or equivalent combination of education or experience
Knowledge of Ethernet technology and topology, IP technology, SIP, MPLS.
Solid understanding of telecommunications services and equipment.
Three – five years’ experience in a telecommunications operation related field or environment
Knowledge of Rogers Business services, products and procedures
Post-Secondary education in a related technology or telecommunications field.
ITIL Certification is an asset.
Proficient in Microsoft Word and Excel.
Proven ad demonstrated leadership skills.
Demonstrated excellent communication with technical and management staff, both verbal and written.
A strong sense of teamwork and willingness to work in an ever-changing environment.
Excellent presentation and communication skills.
Entrepreneurial attitude and an ability to work with little supervision in a fast-paced environment.
Strong organizational skills
Software skills: Microsoft Office, AS400, INSIS, Salesforce
Must be self-motivated, creative and able to work as part of a team
Core Competencies: Customer Focus; Teamwork; Communication; Accountability; Innovation

Bilingualism (English & French) is an asset.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 800, Gauchetiere O, Bureau 4000-Place Bonaventure - Montreal(182), Montreal, QC Travel Requirements: Up to 10% Background Check(s) Required: Criminal Record and Credit Check Posting Category/Function: Project Management & Coordination Requisition ID: 344997

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Corporate

Apply on jobs.rogers.com About employer

More about this job

Responsibilities

The Delivery Manager leads the service delivery POD model strategy to ensure seamless technical solution transitions from Sales to the Customer Implementation team. They are responsible for managing end-to-end customer deployments, resolving operational roadblocks, and providing regular progress reporting to management.

Requirements

Candidates must have a university degree in a technical discipline or equivalent experience, along with three to five years of experience in a telecommunications environment. Proficiency in telecommunications technologies like Ethernet, IP, SIP, and MPLS is required, as well as strong project management and leadership skills.

Skills

Project management
Service delivery
Telecommunications
Ethernet
IP technology
SIP
MPLS
Salesforce
Microsoft Office
AS400
INSIS
Leadership
Communication
Customer experience
Stakeholder management
Risk mitigation

Visa sponsorship

Not detected in the job text

Keywords

Delivery Manager
Project Management
Telecommunications
Service Delivery
Ethernet
IP Technology
SIP
MPLS
Salesforce
AS400
INSIS
Microsoft Office
PMP
ITIL
Customer Implementation
Provisioning
Stakeholder Management
Risk Management
Revenue Forecasting
WIP Management
Technical Solutions
Leadership
Communication
Accountability
Innovation
Customer Focus

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Work requirements

Jobs in Canada