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Assistant Store Manager
Carters Inc.
East Gwillimbury, ON · Newmarket, ON
- Full-time
As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials,…
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Responsable de la gestion des fournisseurs / Supplier Chain & Quality management
Airbus
Montreal, QC · Mirabel, QC
- Full-time
The A220 commercial aircraft Programme is looking for 1 to join our Supply Chain Quality Manager (SCQM) team based in Mirabel (Québec, Canada), where you will work jointly with the Airbus…
Added 30 mins ago
ES
Counter Sales Associate
ECCO Supply™
Prince George, BC
- Full-time
…operations. As a key member of the team you will provide exceptional customer service while ensuring inventory is received, organized, and shipped accurately. This position offers a unique…
Added 45 mins ago
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Customer Success Manager, Amazon
Accrue
Toronto, ON
- Full-time
Account Manager, Amazon Advertising (Sponsored Ads, DSP & Retail)
Added 45 mins ago
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Regional Account Manager
ElPro Elevators & Lifts Inc.
Calgary, AB
- Full-time
This is an opportunity for a strong sales leader who understands that success is about more than just closing deals. It's about building relationships, developing people, creating…
Added 1 hour ago
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Junior Accountant, Project Bookkeeping (9-Month Contract)
Tridel
Toronto, ON · North York, ON
- $55,000 to $70,000 CAD / year
- Full-time
Our strength, innovation and growth are the result of talented individuals who come together as a team to build sustainable and award-winning homes and communities. Through passion and…
Added 1 hour ago
JR
FEED MILL PRODUCTION SUPERVISOR
Jump Recruitment Specialists
St. John's, NL
- Full-time
We believe that our success depends upon having the right people in the right jobs with the ability to work well together. We are currently accepting applications for a Feed Mill Supervisor…
Added 1 hour ago
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Social Media Lead
CoVet
Canada
- $75,000 to $85,000 CAD / year
Customer Success and Support: to route customer questions and spot stories worth sharing
Added 2 hours ago
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Marketing Manager
Stagevision
Mississauga, ON
- $100,000 to $115,000 CAD / year
- Full-time
We are looking for an experienced Marketing Manager to take ownership of our marketing efforts and help shape the next stage of Stagevision’s growth.
Added 3 hours ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 3 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 3 hours ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 4 hours ago
NB
Manager, Financing Solutions
National Bank of Canada
Calgary, AB
- Full-time
National Bank is experiencing significant growth across Western Canada, creating exciting opportunities for ambitious banking professionals to help shape the future of our Commercial…
Added 4 hours ago
EG
Inside Sales Account Manager
Ellis Group
Toronto, ON
- $100,000 to $130,000 CAD / year
- Full-time
You will be responsible for developing account growth strategies, increasing product adoption and identifying opportunities to maximise the value customers get from the product portfolio.…
Added 4 hours ago
AR
Business Development Manager
ALS Recruiting Ltd
Montreal, QC
- $85,000 to $130,000 CAD / year
- Full-time
…Freight Sales Agent , you will be responsible for driving revenue growth, expanding our customer base, and developing strategic partnerships. Your primary focus will be on generating new…
Added 5 hours ago
Senior Product Manager
AutoTrader.ca
Toronto, ON
We’re hiring a Senior Product Manager to drive initiatives within one of our flagship products, Activix CRM. You’ll set the vision, define the strategy, and lead execution across…
Added 5 hours ago
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Director, Partner Sales
Wagepoint
Remote, Canada
- $145,000 to $162,000 CAD / year
- Full-time
- Remote
Bring partner feedback and market insights to internal stakeholders, helping identify opportunities to improve our offering and remove barriers to partner growth.
Added 6 hours ago
GC
Sr. Community Developer - Far Cry
Game Companies
Montreal, QC
- Full-time
Collaborate with portfolio’s Social Media Manager to define and report on content KPI’s to demonstrate success and ROI of community programs and content.
Added 8 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 8 hours ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 8 hours ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 9 hours ago
C
BOH Supervisor Windermere
Cineplex
AB · CPX Windermere & VIP
- Part-time
…for energetic, experienced individuals who are looking for growth and development in the food and beverage…
Added 9 hours ago
AC
Lead Cook/Sous Chef
Aramark Canada
Kingston, ON
- Part-time
As a Culinary Leader, you will directly contribute to the overall success of the dining experience on campus and its people. In this role, you will be responsible for leading, retaining,…
Added 9 hours ago
Delivery Manager
Rogers Communications
Toronto, ON · Ottawa, ON · Brampton, ON · Montreal, QC · St. John's, NL · Calgary, AB
The Delivery Manager is accountable to develop, lead, and project manage the service delivery POD model strategy that is required to fulfill the technical solution that has been designed…
Added 9 hours ago
HN
Housekeeping Room Attendant
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
Must have time-management skills

Rogers Communications

Delivery Manager

Toronto, ON, Canada
Ottawa, ON, Canada
Brampton, ON, Canada
Montreal, QC, Canada
St. John's, NL, Canada
Calgary, AB, Canada

Apply on jobs.rogers.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love - and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

The Delivery Manager is accountable to develop, lead, and project manage the service delivery POD model strategy that is required to fulfill the technical solution that has been designed for Rogers customers. Focus on leading a seamless transition of the technical solution from the Sales organization into the Customer Implementation team. Identify and resolve issues that may impede the progress of the delivery process and engage personally with the customer to establish expectations and provide formal updates on progress.

Responsibilities:

Onboarding new large customer deployments and managing customer expectations from start to finish.

Focus on improving service delivery and customer experience by assuming overall accountability of the end to end implementation of the customer’s service solution

Ability to gather order information to perform order entry into the Rogers systems and project managing the components of an order from order receipt to billing

Take responsibility for the customer experience by ensuring appropriate engagement takes place throughout the process, acting as a central point of contact for the customer – as well as for Sales

Leads the daily stand up calls with the Customer implementation teams to drive collaboration activities across multiple roles and varying expertise – both early and throughout the provisioning process to proactively address challenges that may impact the timely delivery of service

Provide coaching and support to the various roles that make up the project delivery team engaged in enabling a customer’s service solution

Create and manage constructive relationships with team members, subject matter experts, stakeholders and other members of the organization.

Make critical business decisions to meet customer expectations.

Understanding senior management’s business strategy and providing project related recommendations for cost effective service delivery

Understand issues (Technical, process etc) and works to remove roadblocks across all operational areas to ensure an executable order is enabled at each stage of the provisioning process in order to deliver timely service to the customer

Identify obstacles/conflicts and evaluate, recommend and implement workable solutions. Escalate issues to the appropriate levels within the organization to mitigate risks and keep delivery on track.

Makes commitments on customer delivery dates and is measured on accuracy

Active WIP management, Monthly revenue forecasting

Develops Project Plan, Schedule as required

Provide Executives and Management with timely reporting on implementation progress, issues, risks and containment /get well plans.

Develop and conduct presentations to various levels of Management as required.

Qualifications:

Understand the fundamentals and be able to implement integrated project/program strategies, PMP an asset.

University Degree plus professional certification (e.g. Computer Science, Commerce, CA, PEng, CGA, B. Ed., LLB, etc.)

Post-Secondary degree in Engineering or other related technical discipline or equivalent combination of education or experience
Knowledge of Ethernet technology and topology, IP technology, SIP, MPLS.
Solid understanding of telecommunications services and equipment.
Three – five years’ experience in a telecommunications operation related field or environment
Knowledge of Rogers Business services, products and procedures
Post-Secondary education in a related technology or telecommunications field.
ITIL Certification is an asset.
Proficient in Microsoft Word and Excel.
Proven ad demonstrated leadership skills.
Demonstrated excellent communication with technical and management staff, both verbal and written.
A strong sense of teamwork and willingness to work in an ever-changing environment.
Excellent presentation and communication skills.
Entrepreneurial attitude and an ability to work with little supervision in a fast-paced environment.
Strong organizational skills
Software skills: Microsoft Office, AS400, INSIS, Salesforce
Must be self-motivated, creative and able to work as part of a team
Core Competencies: Customer Focus; Teamwork; Communication; Accountability; Innovation

Bilingualism (English & French) is an asset.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 800, Gauchetiere O, Bureau 4000-Place Bonaventure - Montreal(182), Montreal, QC Travel Requirements: Up to 10% Background Check(s) Required: Criminal Record and Credit Check Posting Category/Function: Project Management & Coordination Requisition ID: 344997

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Corporate

Apply on jobs.rogers.com About employer

More about this job

Responsibilities

The Delivery Manager leads the service delivery POD model strategy to ensure seamless technical solution transitions from Sales to the Customer Implementation team. They are responsible for managing end-to-end customer deployments, resolving operational roadblocks, and providing regular progress reporting to management.

Requirements

Candidates must have a university degree in a technical discipline or equivalent experience, along with three to five years of experience in a telecommunications environment. Proficiency in telecommunications technologies like Ethernet, IP, SIP, and MPLS is required, as well as strong project management and leadership skills.

Skills

Project management
Service delivery
Telecommunications
Ethernet
IP technology
SIP
MPLS
Salesforce
Microsoft Office
AS400
INSIS
Leadership
Communication
Customer experience
Stakeholder management
Risk mitigation

Visa sponsorship

Not detected in the job text

Keywords

Delivery Manager
Project Management
Telecommunications
Service Delivery
Ethernet
IP Technology
SIP
MPLS
Salesforce
AS400
INSIS
Microsoft Office
PMP
ITIL
Customer Implementation
Provisioning
Stakeholder Management
Risk Management
Revenue Forecasting
WIP Management
Technical Solutions
Leadership
Communication
Accountability
Innovation
Customer Focus

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Work requirements

Jobs in Canada