Jobs in Canada

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Added 2 mins ago
L
Senior Manager - Fulfillment Planning
lululemon
Vancouver, BC
- Full-time
…decisions on financials, leaning on your strong communication and engagement skills with partners to surface risks &…
Added 2 mins ago
P&
Responsable CORE et Amélioration continue / CORE and Continuous Improvement Manager
Pratt & Whitney
Longueuil, QC
- Full-time
…et en satisfaction client. Vos efforts garantiront un fort engagement local envers l'amélioration continue et une application efficace du système d’exploitation CORE et de ses méthodologies…
Added 16 mins ago
Delivery Manager
Rogers Communications
Toronto, ON · Ottawa, ON · Brampton, ON · Montreal, QC · St. John's, NL · Calgary, AB
The Delivery Manager is accountable to develop, lead, and project manage the service delivery POD model strategy that is required to fulfill the technical solution that has been designed…
Added 31 mins ago
TT
Women's Shelter Client Services Worker
Tk̓emlúps te Secwépemc
Kamloops, BC
- Part-time
Support client engagement, daily routines, children and family activities, preparation for appointments, meal planning, cooking, baking, food preparation, household activities and evening…
Added 31 mins ago
NN
Commissioning Manager - Canada
Nordex North America
Montreal, QC
- Full-time
The Commissioning Manager works closely with the Director of Commissioning, Commissioner Expert & Project Support, Project Management, Construction, HSE, and P&C, to ensure qualified…
Added 31 mins ago
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
The Centre for Precision Psychiatry – Quebec (CPPQ) is seeking a project manager for our large-scale longitudinal mental health research project across three clinical research sites,…
Added 31 mins ago
WI
Regional Leader, Hydro and Dams (Ontario & Atlantic)
WSP in Canada
Toronto, ON
- Full-time
Direct and oversee major hydropower and dams projects, acting as Project Director or Project Manager
Added 31 mins ago
A
HSE Specialist
ABB
Montreal, QC
- Full-time
{Insert local TP or hiring manager contacts if necessary}
Added 31 mins ago
P&
Gestionnaire de programme – Culture qualité / Quality Culture Program Manager
Pratt & Whitney
Longueuil, QC
- Full-time
Réaliser des analyses comparatives de benchmarking afin d’identifier des approches innovantes en matière de culture qualité, d’engagement des employés et de transformation organisationnelle.
Added 1 hour ago
J
Key Account Manager
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Key Account Manager based in Canada (Ontario or Quebec).
Added 1 hour ago
A
Pricing Authorizer
ABB
Calgary, AB
- Full-time
Stakeholder Engagement: Maintains relationships across multiple regions, participates in dispute resolution, and supports the Senior Pricing Authorizer and Pricing Manager
Added 1 hour ago
A
Pricing Authorizer
ABB
Montreal, QC · Saint-Laurent, QC
- Full-time
Stakeholder Engagement: Maintains relationships across multiple regions, participates in dispute resolution, and supports the Senior Pricing Authorizer and Pricing Manager
Added 1 hour ago
L
Floral Manager - Full Time
Longo's
Toronto, ON
- Full-time
We are looking for a Floral Department Manager - Full Time who is passionate about food and enjoys working in a fast paced, team environment!
Added 1 hour ago
A
Pricing Authorizer
ABB
Milton, ON
- Full-time
Stakeholder Engagement: Maintains relationships across multiple regions, participates in dispute resolution, and supports the Senior Pricing Authorizer and Pricing Manager
Added 1 hour ago
KC
Refugee Protection Coordinator (Maternity Cover)
Kinbrace Community Society
Vancouver, BC
- Temporary
Program Delivery: Work closely with the Refugee Protection Manager to implement the Refugee Protection Program and ensure high-quality services.
Added 1 hour ago
Commissioning Manager - Canada
Nordex Group
Montreal, QC
The Commissioning Manager works closely with the Director of Commissioning, Commissioner Expert & Project Support, Project Management, Construction, HSE, and P&C, to ensure qualified…
Added 1 hour ago
A
Bar & Restaurant Manager, ARC - Full Time
AccorHotel
Vancouver, BC
- Full-time
Reporting to the General Manager of ARC Restaurant and In Room Dining, the Restaurant and Bar Manager is responsible for the overall leadership, performance, and continued development of…
Added 1 hour ago
GC
Product Marketing Manager (Strategist)
Game Companies
London, ON
- Full-time
Digital Extremes is seeking a strategic and highly collaborative Product Marketing Manager (Strategist) to help drive the global campaign strategies for Warframe and Soulframe. Working…
Added 1 hour ago
AC
Manager or Senior Manager, Cross Border Individual Tax
ACCA Careers
Montreal, QC
- Full-time
Assist in carrying out cross-border income tax and estate planning
Added 1 hour ago
MI
Assistant Manager Food & Beverage Operations
Marriott International
Quebec, QC
- Full-time
Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
Added 1 hour ago
TH
Lumber & Building Material Sales Part Time - KITCHENER
The Home Depot Canada
Kitchener, ON
- Part-time
Added 1 hour ago
SI
Sales Associate
Staples Inc.
Richmond, BC
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 2 hours ago
EB
Directeur Régional, Origination Bilingue / Bilingual Regional Director, Origination
EQ Bank
Montreal, QC
- Full-time
Added 2 hours ago
EE
Wind Turbine Solutions Manager (Canada)
Envision Energy
ON · Ontario, Canada
- Full-time
3. Conduct technical and commercial engagement for key customers and projects
Added 3 hours ago
SM
RQ00838 – Solution Architect – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week

Rogers Communications

Delivery Manager

Toronto, ON, Canada
Ottawa, ON, Canada
Brampton, ON, Canada
Montreal, QC, Canada
St. John's, NL, Canada
Calgary, AB, Canada

Apply on jobs.rogers.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love - and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

The Delivery Manager is accountable to develop, lead, and project manage the service delivery POD model strategy that is required to fulfill the technical solution that has been designed for Rogers customers. Focus on leading a seamless transition of the technical solution from the Sales organization into the Customer Implementation team. Identify and resolve issues that may impede the progress of the delivery process and engage personally with the customer to establish expectations and provide formal updates on progress.

Responsibilities:

Onboarding new large customer deployments and managing customer expectations from start to finish.

Focus on improving service delivery and customer experience by assuming overall accountability of the end to end implementation of the customer’s service solution

Ability to gather order information to perform order entry into the Rogers systems and project managing the components of an order from order receipt to billing

Take responsibility for the customer experience by ensuring appropriate engagement takes place throughout the process, acting as a central point of contact for the customer – as well as for Sales

Leads the daily stand up calls with the Customer implementation teams to drive collaboration activities across multiple roles and varying expertise – both early and throughout the provisioning process to proactively address challenges that may impact the timely delivery of service

Provide coaching and support to the various roles that make up the project delivery team engaged in enabling a customer’s service solution

Create and manage constructive relationships with team members, subject matter experts, stakeholders and other members of the organization.

Make critical business decisions to meet customer expectations.

Understanding senior management’s business strategy and providing project related recommendations for cost effective service delivery

Understand issues (Technical, process etc) and works to remove roadblocks across all operational areas to ensure an executable order is enabled at each stage of the provisioning process in order to deliver timely service to the customer

Identify obstacles/conflicts and evaluate, recommend and implement workable solutions. Escalate issues to the appropriate levels within the organization to mitigate risks and keep delivery on track.

Makes commitments on customer delivery dates and is measured on accuracy

Active WIP management, Monthly revenue forecasting

Develops Project Plan, Schedule as required

Provide Executives and Management with timely reporting on implementation progress, issues, risks and containment /get well plans.

Develop and conduct presentations to various levels of Management as required.

Qualifications:

Understand the fundamentals and be able to implement integrated project/program strategies, PMP an asset.

University Degree plus professional certification (e.g. Computer Science, Commerce, CA, PEng, CGA, B. Ed., LLB, etc.)

Post-Secondary degree in Engineering or other related technical discipline or equivalent combination of education or experience
Knowledge of Ethernet technology and topology, IP technology, SIP, MPLS.
Solid understanding of telecommunications services and equipment.
Three – five years’ experience in a telecommunications operation related field or environment
Knowledge of Rogers Business services, products and procedures
Post-Secondary education in a related technology or telecommunications field.
ITIL Certification is an asset.
Proficient in Microsoft Word and Excel.
Proven ad demonstrated leadership skills.
Demonstrated excellent communication with technical and management staff, both verbal and written.
A strong sense of teamwork and willingness to work in an ever-changing environment.
Excellent presentation and communication skills.
Entrepreneurial attitude and an ability to work with little supervision in a fast-paced environment.
Strong organizational skills
Software skills: Microsoft Office, AS400, INSIS, Salesforce
Must be self-motivated, creative and able to work as part of a team
Core Competencies: Customer Focus; Teamwork; Communication; Accountability; Innovation

Bilingualism (English & French) is an asset.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 800, Gauchetiere O, Bureau 4000-Place Bonaventure - Montreal(182), Montreal, QC Travel Requirements: Up to 10% Background Check(s) Required: Criminal Record and Credit Check Posting Category/Function: Project Management & Coordination Requisition ID: 344997

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Corporate

Apply on jobs.rogers.com About employer

More about this job

Responsibilities

The Delivery Manager leads the service delivery POD model strategy to ensure seamless technical solution transitions from Sales to the Customer Implementation team. They are responsible for managing end-to-end customer deployments, resolving operational roadblocks, and providing regular progress reporting to management.

Requirements

Candidates must have a university degree in a technical discipline or equivalent experience, along with three to five years of experience in a telecommunications environment. Proficiency in telecommunications technologies like Ethernet, IP, SIP, and MPLS is required, as well as strong project management and leadership skills.

Skills

Project management
Service delivery
Telecommunications
Ethernet
IP technology
SIP
MPLS
Salesforce
Microsoft Office
AS400
INSIS
Leadership
Communication
Customer experience
Stakeholder management
Risk mitigation

Visa sponsorship

Not detected in the job text

Keywords

Delivery Manager
Project Management
Telecommunications
Service Delivery
Ethernet
IP Technology
SIP
MPLS
Salesforce
AS400
INSIS
Microsoft Office
PMP
ITIL
Customer Implementation
Provisioning
Stakeholder Management
Risk Management
Revenue Forecasting
WIP Management
Technical Solutions
Leadership
Communication
Accountability
Innovation
Customer Focus

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Work requirements

Jobs in Canada