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Added 10 mins ago
P&
Responsable CORE et Amélioration continue / CORE and Continuous Improvement Manager
Pratt & Whitney
Longueuil, QC
- Full-time
…essentielles, du transport de passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 25 mins ago
Delivery Manager
Rogers Communications
Toronto, ON · Ottawa, ON · Brampton, ON · Montreal, QC · St. John's, NL · Calgary, AB
The Delivery Manager is accountable to develop, lead, and project manage the service delivery POD model strategy that is required to fulfill the technical solution that has been designed…
Added 39 mins ago
MS
Principal Platform Infrastructure Engineer (Containers)
Menlo Security Inc.
Canada
- Full-time
Platform Infrastructure Engineering is responsible for building and operating Menlo Security's Infrastructure Platform. Together with the rest of our engineering teams, we enable our…
Added 39 mins ago
AS
IT IAM Project Manager
Apex Systems
Belleville, ON
- $70 to $80 CAD / hour
- Full-time
The Principal Program Manager will be responsible for leading large and complex programs under the purview of the IT General Controls (ITGC) Program Office to transform our SOX and SOC…
Added 39 mins ago
GD
OWSS Program FTS Technician
General Dynamics Land Systems–Canada
Ottawa, ON
- Full-time
…(OWSS) Wheeled Light Armoured Vehicle (WLAV) Fleet Technical Services (FTS) Team in Ottawa, Ontario. The focus of a Life Cycle Material Manager (LCMM) is to maximize the effectiveness and…
Added 39 mins ago
P&
Gestionnaire de programme – Culture qualité / Quality Culture Program Manager
Pratt & Whitney
Longueuil, QC
- Full-time
…essentielles, du transport de passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 39 mins ago
M
Municipal Division Manager (Project Manager or Team Lead)
McElhanney
AB · Edmonton, AB
- Full-time
Based in Western Canada for over 110 years, McElhanney offers innovative and practical engineering, surveying, mapping, planning, landscape architecture, and environmental services. As a…
Added 1 hour ago
A
Automation Project Manager
Actalent
Vancouver, BC
- $90 to $115 CAD / hour
- Contract
We are seeking an experienced Project Engineer/Project Manager, Automation & Controls to manage a portfolio of industrial engineering projects for clients across British Columbia and…
Added 1 hour ago
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Estimator
Actalent
Calgary, AB
- $80 to $100 CAD / hour
- Contract
Leverage prior experience in utility construction, project management, engineering, or field work to improve the accuracy and practicality of estimates.
Added 2 hours ago
BG
Project Manager (Construction)
BTY Group
Vancouver, BC
- $75,000 to $115,000 CAD / year
- Full-time
…complex P3/AFP delivery. Our adaptable professionals combine engineering expertise with meticulous scheduling and risk practices to optimize performance, enhance value, and keep every…
Added 2 hours ago
BC
Painter/Journeyperson
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Engineering & Maintenance, the Painter/Journeyperson is responsible for performing regular maintenance and painting services across hospital facilities. This…
Added 2 hours ago
Q
Senior Program Manager
Qualcomm
Toronto, ON
- Full-time
Engineering Services Group, Engineering Services Group > Program Management
Added 3 hours ago
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Product Manager, Growth Partnership
Talencore
Toronto, ON
- Full-time
Work Arrangement: Hybrid, onsite 2 days per week
Added 3 hours ago
NS
4th Class Power Engineer - Maintenance and Operations
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Reporting to the Chief Engineer and/or Assistant Manager, the 4th Class Engineer troubleshoots, maintains, and repairs facility infrastructure equipment and carries out maintenance and…
Added 4 hours ago
NS
4th Class Power Engineer - Maintenance and Operations
Nova Scotia Health Authority
Bridgewater, NS
- Full-time
Reporting to the Chief Engineer and/or Assistant Manager, the 4th Class Engineer troubleshoots, maintains, and repairs facility infrastructure equipment and carries out maintenance and…
Added 4 hours ago
GC
Talent Acquisition & HR Manager
Game Companies
Toronto, ON
- Full-time
This is a hybrid role based in Toronto, with an expectation of working from our Queens Quay West office four days per week · Ability to work from our downtown Toronto office 4 days per week
Added 4 hours ago
CC
Manager, Privacy
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Burlington, ON
- Full-time
Discounted services: We provide amazing services to our clients, and you’ll get them at home, because you deserve them.
Added 4 hours ago
IG
Project Manager
Imperial Glass Ltd.
Vancouver, BC
- Full-time
Role Description The Project Manager is a full-time, on-site role based in Vancouver, BC, overseeing residential and commercial glazing projects from initiation through completion.…
Added 4 hours ago
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Landscape Architect I
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Montreal, QC
- Full-time
Must have relevant experience delivering Landscape and Public Realm projects
Added 5 hours ago
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Service Automation Technician
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Vancouver, BC
- Full-time
Rotational shifts: 7 days on, 7 days off - 12 hour shifts OR 14 days on, 14 days off - 12 hour shifts
Added 5 hours ago
CG
Structural Designer
Central Graphics & Container Group Ltd.
Mississauga, ON
- Full-time
…sector, supporting clients with specialized equipment and related services. Team members work in a hands-on environment that values practical problem-solving and technical precision. The…
Added 5 hours ago
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Service Automation Technician
Epiroc
AB · Edmonton, AB
- Full-time
Rotational shifts: 7 days on, 7 days off - 12 hour shifts OR 14 days on, 14 days off - 12 hour shifts
Added 5 hours ago
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Service Automation Technician
Epiroc
Winnipeg, MB
- Full-time
Rotational shifts: 7 days on, 7 days off - 12 hour shifts OR 14 days on, 14 days off - 12 hour shifts
Added 5 hours ago
AI
Branch Manager
Allmar Inc.
Dartmouth, NS
- $100,000 to $120,000 CAD / year
- Full-time
The Branch Manager is responsible for managing the business and operations of the Allmar Branch to meet the goals and objectives for the Company. The goals and objectives of the Branch are…
Added 5 hours ago
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Software Development Manager, Tax Engine
Amazon
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Our engineering services are relied upon globally, built to be resilient across some of highest peak traffic demands in the world, while constantly evolving with the state of the art…

Rogers Communications

Delivery Manager

Toronto, ON, Canada
Ottawa, ON, Canada
Brampton, ON, Canada
Montreal, QC, Canada
St. John's, NL, Canada
Calgary, AB, Canada

Apply on jobs.rogers.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love - and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

The Delivery Manager is accountable to develop, lead, and project manage the service delivery POD model strategy that is required to fulfill the technical solution that has been designed for Rogers customers. Focus on leading a seamless transition of the technical solution from the Sales organization into the Customer Implementation team. Identify and resolve issues that may impede the progress of the delivery process and engage personally with the customer to establish expectations and provide formal updates on progress.

Responsibilities:

Onboarding new large customer deployments and managing customer expectations from start to finish.

Focus on improving service delivery and customer experience by assuming overall accountability of the end to end implementation of the customer’s service solution

Ability to gather order information to perform order entry into the Rogers systems and project managing the components of an order from order receipt to billing

Take responsibility for the customer experience by ensuring appropriate engagement takes place throughout the process, acting as a central point of contact for the customer – as well as for Sales

Leads the daily stand up calls with the Customer implementation teams to drive collaboration activities across multiple roles and varying expertise – both early and throughout the provisioning process to proactively address challenges that may impact the timely delivery of service

Provide coaching and support to the various roles that make up the project delivery team engaged in enabling a customer’s service solution

Create and manage constructive relationships with team members, subject matter experts, stakeholders and other members of the organization.

Make critical business decisions to meet customer expectations.

Understanding senior management’s business strategy and providing project related recommendations for cost effective service delivery

Understand issues (Technical, process etc) and works to remove roadblocks across all operational areas to ensure an executable order is enabled at each stage of the provisioning process in order to deliver timely service to the customer

Identify obstacles/conflicts and evaluate, recommend and implement workable solutions. Escalate issues to the appropriate levels within the organization to mitigate risks and keep delivery on track.

Makes commitments on customer delivery dates and is measured on accuracy

Active WIP management, Monthly revenue forecasting

Develops Project Plan, Schedule as required

Provide Executives and Management with timely reporting on implementation progress, issues, risks and containment /get well plans.

Develop and conduct presentations to various levels of Management as required.

Qualifications:

Understand the fundamentals and be able to implement integrated project/program strategies, PMP an asset.

University Degree plus professional certification (e.g. Computer Science, Commerce, CA, PEng, CGA, B. Ed., LLB, etc.)

Post-Secondary degree in Engineering or other related technical discipline or equivalent combination of education or experience
Knowledge of Ethernet technology and topology, IP technology, SIP, MPLS.
Solid understanding of telecommunications services and equipment.
Three – five years’ experience in a telecommunications operation related field or environment
Knowledge of Rogers Business services, products and procedures
Post-Secondary education in a related technology or telecommunications field.
ITIL Certification is an asset.
Proficient in Microsoft Word and Excel.
Proven ad demonstrated leadership skills.
Demonstrated excellent communication with technical and management staff, both verbal and written.
A strong sense of teamwork and willingness to work in an ever-changing environment.
Excellent presentation and communication skills.
Entrepreneurial attitude and an ability to work with little supervision in a fast-paced environment.
Strong organizational skills
Software skills: Microsoft Office, AS400, INSIS, Salesforce
Must be self-motivated, creative and able to work as part of a team
Core Competencies: Customer Focus; Teamwork; Communication; Accountability; Innovation

Bilingualism (English & French) is an asset.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 800, Gauchetiere O, Bureau 4000-Place Bonaventure - Montreal(182), Montreal, QC Travel Requirements: Up to 10% Background Check(s) Required: Criminal Record and Credit Check Posting Category/Function: Project Management & Coordination Requisition ID: 344997

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Corporate

Apply on jobs.rogers.com About employer

More about this job

Responsibilities

The Delivery Manager leads the service delivery POD model strategy to ensure seamless technical solution transitions from Sales to the Customer Implementation team. They are responsible for managing end-to-end customer deployments, resolving operational roadblocks, and providing regular progress reporting to management.

Requirements

Candidates must have a university degree in a technical discipline or equivalent experience, along with three to five years of experience in a telecommunications environment. Proficiency in telecommunications technologies like Ethernet, IP, SIP, and MPLS is required, as well as strong project management and leadership skills.

Skills

Project management
Service delivery
Telecommunications
Ethernet
IP technology
SIP
MPLS
Salesforce
Microsoft Office
AS400
INSIS
Leadership
Communication
Customer experience
Stakeholder management
Risk mitigation

Visa sponsorship

Not detected in the job text

Keywords

Delivery Manager
Project Management
Telecommunications
Service Delivery
Ethernet
IP Technology
SIP
MPLS
Salesforce
AS400
INSIS
Microsoft Office
PMP
ITIL
Customer Implementation
Provisioning
Stakeholder Management
Risk Management
Revenue Forecasting
WIP Management
Technical Solutions
Leadership
Communication
Accountability
Innovation
Customer Focus

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