Jobs in Canada

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Added 14 mins ago
E
US Corporate Tax - Calgary - Manager
EY
Edmonton, AB
- Full-time
cross-border tax issues and drafting technical memos related to specific client matters
Added 14 mins ago
Delivery Manager
Rogers Communications
Toronto, ON · Ottawa, ON · Brampton, ON · Montreal, QC · St. John's, NL · Calgary, AB
…Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a…
Added 28 mins ago
HN
Houseperson
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
Must have time-management skills
Added 28 mins ago
HN
Housekeeping Room Attendant
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
Must have time-management skills
Added 28 mins ago
HN
Supervisor of Finance and Accounting
Hospitality Newfoundland and Labrador
Conception Bay South, NL
- Full-time
Applicants must have a Bachelor’s degree in accounting, finance, or related field
Added 28 mins ago
HN
FOH Management - Sr. Assistant Manager
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
Working with the General Manager, some of your responsibilities will include:
Added 28 mins ago
HN
Banquet - Events Manager
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
We are looking for a talented Events Manager to lead our event department. If you are interested in organizing events, driving development and increasing sales with one of Canada’s fastest…
Added 28 mins ago
AS
IT IAM Project Manager
Apex Systems
Belleville, ON
- $70 to $80 CAD / hour
- Full-time
The Principal Program Manager will be responsible for leading large and complex programs under the purview of the IT General Controls (ITGC) Program Office to transform our SOX and SOC…
Added 28 mins ago
BK
restaurant manager
Burger King®
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Added 59 mins ago
A
Pricing Authorizer
ABB
Calgary, AB
- Full-time
…analysis and process improvements. Reporting to the Pricing Manager, they also assist the Senior Pricing Authorizer with strategic pricing and quote…
Added 59 mins ago
A
Pricing Authorizer
ABB
Montreal, QC · Saint-Laurent, QC
- Full-time
…analysis and process improvements. Reporting to the Pricing Manager, they also assist the Senior Pricing Authorizer with strategic pricing and quote…
Added 59 mins ago
A
Pricing Authorizer
ABB
Milton, ON
- Full-time
…analysis and process improvements. Reporting to the Pricing Manager, they also assist the Senior Pricing Authorizer with strategic pricing and quote…
Added 59 mins ago
A
Estimator
Actalent
Calgary, AB
- $80 to $100 CAD / hour
- Contract
…such as Utility Estimator, Construction Estimator, Project Manager, Construction Manager, Project Engineer, or…
Added 59 mins ago
PB
Dispatch & Support Services Manager
Perimeter Bus
Vancouver, BC · Greater Vancouver Metropolitan Area
- Part-time
Perimeter Transportation is seeking an experienced, highly organized and detail-oriented Dispatch & Support Services Manager (DSSM) to join our Operations team in Richmond, BC.
Added 59 mins ago
FS
Manager, Compensation
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
The Manager, Compensation is an experienced compensation professional who owns the day-to-day delivery of Four Seasons compensation programs. As part of the Total Rewards Centre of…
Added 1 hour ago
Sales Support Manager - Montreal
Nordex Group
Montreal, QC
Must possess a full valid driver's license and be insurable under our auto insurance policy
Added 1 hour ago
OT
Lead, FP&A Manager
Open Text Corporation
Mississauga, ON
- Other
As a Lead, FP&A Manager, you will be a key member of the FP&A organization, partnering closely with Product Development leaders to consolidate, monitor, analyze, and report on OPEX,…
Added 1 hour ago
OT
Sr. FP&A Manager
Open Text Corporation
Mississauga, ON
- Other
As a Sr. FP&A Manager, you will be a key member of the FP&A organization, partnering closely with Product Development leaders to consolidate, monitor, analyze, and report on OPEX,…
Added 1 hour ago
AC
Manager or Senior Manager, Cross Border Individual Tax
ACCA Careers
Montreal, QC
- Full-time
Assist in carrying out cross-border income tax and estate planning
Added 1 hour ago
RD
Assistant Branch Operations Manager
RBC Dominion Securities
Winnipeg, MB
- Full-time
The RBC Dominion Securities Management team located in Winnipeg is looking for an Assistant Branch Operations Manager to join their team. A leadership position within the branch network,…
Added 1 hour ago
BA
IBM Planning Analytics / TM1 Consultants & Developers
Banking and Finance Industry
Toronto, ON
- Full-time
Identify all potential Change Requests and work with designated Principal Consultant/ Project Manager on these variations
Added 1 hour ago
SD
Cashier Manager, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store…
Added 1 hour ago
RA
Assistant Store Manager
Red Apple Stores ULC
Meadow Lake, SK
- Full-time
The Assistant Store Manager strives to make our stores a great place to shop for our Customers. We rely on you to provide super-friendly service, maintain a clean and customer-friendly…
Added 1 hour ago
G
Analyst Regulatory Compliance
GEODIS
ON · Mississauga, ON
- Full-time
Candidates must reside within a reasonable commuting distance
Added 1 hour ago
SC
SAP Senior Project Manager - Northeast-Canada Market Unit
SAP Careers
Toronto, ON
- $190,000 to $240,000 CAD / year
- Full-time
…their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer…

Rogers Communications

Delivery Manager

Toronto, ON, Canada
Ottawa, ON, Canada
Brampton, ON, Canada
Montreal, QC, Canada
St. John's, NL, Canada
Calgary, AB, Canada

Apply on jobs.rogers.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love - and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

The Delivery Manager is accountable to develop, lead, and project manage the service delivery POD model strategy that is required to fulfill the technical solution that has been designed for Rogers customers. Focus on leading a seamless transition of the technical solution from the Sales organization into the Customer Implementation team. Identify and resolve issues that may impede the progress of the delivery process and engage personally with the customer to establish expectations and provide formal updates on progress.

Responsibilities:

Onboarding new large customer deployments and managing customer expectations from start to finish.

Focus on improving service delivery and customer experience by assuming overall accountability of the end to end implementation of the customer’s service solution

Ability to gather order information to perform order entry into the Rogers systems and project managing the components of an order from order receipt to billing

Take responsibility for the customer experience by ensuring appropriate engagement takes place throughout the process, acting as a central point of contact for the customer – as well as for Sales

Leads the daily stand up calls with the Customer implementation teams to drive collaboration activities across multiple roles and varying expertise – both early and throughout the provisioning process to proactively address challenges that may impact the timely delivery of service

Provide coaching and support to the various roles that make up the project delivery team engaged in enabling a customer’s service solution

Create and manage constructive relationships with team members, subject matter experts, stakeholders and other members of the organization.

Make critical business decisions to meet customer expectations.

Understanding senior management’s business strategy and providing project related recommendations for cost effective service delivery

Understand issues (Technical, process etc) and works to remove roadblocks across all operational areas to ensure an executable order is enabled at each stage of the provisioning process in order to deliver timely service to the customer

Identify obstacles/conflicts and evaluate, recommend and implement workable solutions. Escalate issues to the appropriate levels within the organization to mitigate risks and keep delivery on track.

Makes commitments on customer delivery dates and is measured on accuracy

Active WIP management, Monthly revenue forecasting

Develops Project Plan, Schedule as required

Provide Executives and Management with timely reporting on implementation progress, issues, risks and containment /get well plans.

Develop and conduct presentations to various levels of Management as required.

Qualifications:

Understand the fundamentals and be able to implement integrated project/program strategies, PMP an asset.

University Degree plus professional certification (e.g. Computer Science, Commerce, CA, PEng, CGA, B. Ed., LLB, etc.)

Post-Secondary degree in Engineering or other related technical discipline or equivalent combination of education or experience
Knowledge of Ethernet technology and topology, IP technology, SIP, MPLS.
Solid understanding of telecommunications services and equipment.
Three – five years’ experience in a telecommunications operation related field or environment
Knowledge of Rogers Business services, products and procedures
Post-Secondary education in a related technology or telecommunications field.
ITIL Certification is an asset.
Proficient in Microsoft Word and Excel.
Proven ad demonstrated leadership skills.
Demonstrated excellent communication with technical and management staff, both verbal and written.
A strong sense of teamwork and willingness to work in an ever-changing environment.
Excellent presentation and communication skills.
Entrepreneurial attitude and an ability to work with little supervision in a fast-paced environment.
Strong organizational skills
Software skills: Microsoft Office, AS400, INSIS, Salesforce
Must be self-motivated, creative and able to work as part of a team
Core Competencies: Customer Focus; Teamwork; Communication; Accountability; Innovation

Bilingualism (English & French) is an asset.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 800, Gauchetiere O, Bureau 4000-Place Bonaventure - Montreal(182), Montreal, QC Travel Requirements: Up to 10% Background Check(s) Required: Criminal Record and Credit Check Posting Category/Function: Project Management & Coordination Requisition ID: 344997

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Corporate

Apply on jobs.rogers.com About employer

More about this job

Responsibilities

The Delivery Manager leads the service delivery POD model strategy to ensure seamless technical solution transitions from Sales to the Customer Implementation team. They are responsible for managing end-to-end customer deployments, resolving operational roadblocks, and providing regular progress reporting to management.

Requirements

Candidates must have a university degree in a technical discipline or equivalent experience, along with three to five years of experience in a telecommunications environment. Proficiency in telecommunications technologies like Ethernet, IP, SIP, and MPLS is required, as well as strong project management and leadership skills.

Skills

Project management
Service delivery
Telecommunications
Ethernet
IP technology
SIP
MPLS
Salesforce
Microsoft Office
AS400
INSIS
Leadership
Communication
Customer experience
Stakeholder management
Risk mitigation

Visa sponsorship

Not detected in the job text

Keywords

Delivery Manager
Project Management
Telecommunications
Service Delivery
Ethernet
IP Technology
SIP
MPLS
Salesforce
AS400
INSIS
Microsoft Office
PMP
ITIL
Customer Implementation
Provisioning
Stakeholder Management
Risk Management
Revenue Forecasting
WIP Management
Technical Solutions
Leadership
Communication
Accountability
Innovation
Customer Focus

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Work requirements

Jobs in Canada