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Added 28 mins ago
Senior Key Account Specialist - Ontario
Bausch Health Companies Inc.
ON · Ontario, Canada
Full-time
…patients. We are all in it together to make a difference. Be a part of a culture that doesn't just wait for change but actively creates it - where your skills and values drive our…
Added 29 mins ago
Salesforce Developer - Digital Customer
Deloitte
Toronto, ON
Full-time
…solutions is highly desirable. This is a 1-year fixed-term contract…
Added 29 mins ago
B2B Sales Trainer
TP
Toronto, ON
$51,000 CAD / year
Full-time
We are seeking a proactive Sales Trainer with a robust interest in AI-enabled advertising and a commitment to instructional excellence. The successful applicant will exhibit strong…
Added 30 mins ago
Auto Body Technician (North York)
Boyd Group Services
Toronto, ON · Thornhill, ON
Full-time
At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and…
Added 30 mins ago
Auto Body Technician (Aurora)
Boyd Group Services
Aurora, ON
Full-time
At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and…
Added 30 mins ago
Auto Body Technician (Surrey)
Boyd Group Services
Surrey, BC
Full-time
At Boyd Autobody & Glass, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western…
Added 30 mins ago
Director, Investment Product Platform
BMO
Toronto, ON · FCP
Full-time
Defines and implements the product development, sales, and marketing strategy for an Investment product or product portfolio, with P&L (profit and loss) accountability. Conducts market…
Added 30 mins ago
Store Associate
Sherwin-Williams
Oakville, ON
…excellent customer service, while consistently meeting the store’s sales…
Added 30 mins ago
Store Associate
Sherwin-Williams
Burlington, ON
…excellent customer service, while consistently meeting the store’s sales…
Added 30 mins ago
Personal Banker
BMO
Toronto, ON
Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 30 mins ago
Interim Manager (12 Month Contract)
Sephora
Brantford, ON
Scheduling & Payroll. Oversee weekly schedule creation and approve time-off requests. Manage the store’s payroll process, ensuring it aligns with company, regional, and district guidelines,…
Added 30 mins ago
Senior Manager, Planning and Development
Bell
Montreal, QC
…environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and…
Added 30 mins ago
Sales Associate
Rogers Communications
Brantford, ON
…commitment to doing what’s right for our customers needs, every…
Added 30 mins ago
Sales Associate
Rogers Communications
Toronto, ON
…commitment to doing what’s right for our customers needs, every…
Added 44 mins ago
Softgoods Associate (Part-Time)
Giant Tiger
Toronto, ON
Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 44 mins ago
Store Associate (Part-Time)
Giant Tiger
Toronto, ON
Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 44 mins ago
Seasonal Customer Experience Representative
Indigo Books & Music
Mississauga, ON
Up to $17.95 CAD / hour
Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 44 mins ago
2026 Seasonal Customer Experience Representative
Indigo Books & Music
Stratford, ON
Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 58 mins ago
Senior Account Manager, Special Loans and Restructuring
EQ Bank
Toronto, ON
Contract
…is responsible for enforcing the conditions of the mortgage contract on facilities in default as directed by Management, while providing proactive and efficient resolutions/work out…
Added 58 mins ago
Merchandising Execution Associate Part-Time (4 Month Contract) - 7064 Westend
The Home Depot Canada
AB · Edmonton, AB
Part-time
…strategies and ensure product is displayed correctly to drive sales and maximize inventory turns. MEAs work in teams with on-site supervision, and provide service to multiple departments in…
Added 1 hour ago
PSN Marketing Manager and Growth Initiatives Manager
Epiroc
Sudbury, ON · Lively, ON
Full-time
…the company can terminate the employment relationship at any time, with or without prior notice, and for any reason not prohibited by statute, in accordance with state and federal…
Added 1 hour ago
Seasonal Customer Experience Representative
Indigo
Mississauga, ON
$17.95 CAD / hour
Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 1 hour ago
Sales Associate
Rogers Communications
Winnipeg, MB
…commitment to doing what’s right for our customers needs, every…
Added 1 hour ago
Sales Associate
Rogers Communications
Burlington, ON
…commitment to doing what’s right for our customers needs, every…
Added 1 hour ago
Regional Sales Coordinator
AccorHotel
Jasper, AB
Full-time
It’s a great time to join us. You’ll build your career in a breathtaking setting, contribute to meaningful updates across the resort, and be part of shaping the future guest experience.…

Rogers Communications

Delivery Specialist

Toronto, ON, Canada
Calgary, AB, Canada

Posting language: English
Posted: Sep 28, 2026

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Original job description

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

This requires to be in offcie 5 days/ week

The Customer Delivery Specialist (DS) is responsible for proactive assignment and management of Rogers for Business customer orders, ensuring that customer delivery requirements are executed within defined milestones, helping to support sales and drive growth across all lines of business. The DS is accountable for leading the deployment of standard projects. Accountabilities include deployment of wireline solutions, IP technology, SIP, Managed Wi-Fi onboarding.

Responsibilities

Responsible for order fulfillment, coordination and administration for business customer orders, ensuring that delivery procedures are executed with a goal of meeting the defined interval cycle.
Receive and validate Clean Order Package (COP) requests via Salesforce for all lines of business including Wireline, Data Centre, IOT and Service Migrations
Coordinate with project resources, both internal and external to Rogers, to plan, prepare and execute on delivery requirements.
Facilitate status meetings and oversee project critical millstones.
Process MACD requests for existing Rogers for Business Services
Build customer relationships by providing prompt and exceptional service through communication and delivery and embodying the I AM SERVICE behaviours in every interaction.
Define schedule and delivery plans to communicate with customers and assess risk factors
Coordinate and communicate firm installation date (FOC) with the customer.
Be the liaison with field technicians
Ensure timeliness of billing activation upon delivery of service, ensuring closure communication to customer is delivered to ensure awareness of service activation and billing.
Diligent order tracking for revenue reporting

Qualifications

2+ years of experience within the Telecommunication industry, Business to Business segment preferred
Knowledge of Rogers Business services, products and procedures
Knowledge of Ethernet technology and topology, IP Technology, SIP, MPLS, Wi-Fi, UCC
Excellent proficiency with CBS, Salesforce (TOM) & and unified desktop
Strong communication skills (oral and written) and the ability to interface with all levels of the organization, across a variety of cross-functional teams
Ability to bring new ideas and approaches that are appropriate to the business, challenging the status quo
Strong analytical and problem-solving skills
Post Secondary education in a related Technology or Telecommunications field
PMP certifications an asset
Ability to promote a collaborative team culture through active listening, seeking to understand and information sharing
Bilingualism (English & French) an asset
Excellent presentation and communication skills

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 3636 23 St NE (7804), Calgary, AB Travel Requirements: Up to 10%

Background Check(s) Required:

Posting Category/Function: Project Management & Coordination Requisition ID: 332519

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Rogers Business

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More about this job

Responsibilities

Manage and coordinate business customer orders and standard service deployments, working with internal and external teams to meet delivery milestones and installation schedules. Maintain customer communication, coordinate field technicians, track orders and revenue, and ensure timely service activation, billing, and delivery closure.

Requirements

Requires at least two years of telecommunications experience, preferably in a business-to-business environment, and knowledge of business services and technologies such as Ethernet, IP, SIP, MPLS, Wi-Fi, and unified communications. A related post-secondary education is requested; proficiency with CBS, Salesforce, and Unified Desktop, strong communication and analytical skills, and the ability to collaborate across teams are also sought, while PMP certification and English-French bilingualism are assets.

Skills

Order Fulfillment
Project Coordination
Customer Service
Telecommunications
Ethernet
IP Technology
SIP
MPLS
Wi-Fi
Unified Communications
Salesforce
CBS
Analytical Skills
Problem-Solving
Communication
Risk Assessment

Visa sponsorship

Not detected in the job text

Keywords

Telecommunications
Business-To-Business
Order Fulfillment
Customer Delivery
Project Management
Project Coordination
Wireline
Data Centre
Internet Of Things
Service Migrations
Ethernet
IP Technology
SIP
MPLS
Wi-Fi
Unified Communications
Salesforce
CBS
Unified Desktop
Clean Order Package
MACD
Field Technicians
Billing Activation
Revenue Reporting
PMP
Risk Assessment
Customer Service

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