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Added 2 mins ago
EW
Project Manager
ERCO Worldwide
Saskatoon, SK
- Full-time
…technology in the world, we are devoted to building genuine customer relationships and delivering innovative, sustainable chemical solutions that improve lives and the health of our planet.…
Added 2 mins ago
GW
Administrative Assistant- Immigration Law (6 Month Contract)
Gowling WLG
Calgary, AB
- Contract
Excellent customer service, problem-solving, and time-management skills.
Added 2 mins ago
U
Seasonal Driver Helper - Lasalle
UPS
Windsor, ON
- Temporary
This part-time seasonal position assists UPS Package Drivers with deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Lasalle, Windsor Area. This…
Added 2 mins ago
U
Seasonal Driver Helper - Lasalle
UPS
Windsor, ON
- Temporary
This part-time seasonal position assists UPS Package Drivers with deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Lasalle, Windsor Area. This…
Added 2 mins ago
NF
Front End Assistant Department Manager Part Time Day
No Frills
Saskatoon, SK
- Part-time
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to…
Added 2 mins ago
AC
Allstate Sales Agent
Allstate Canada
Thunder Bay, ON
- Full-time
…what matters most. This is a hybrid role, where you’ll spend time on-site, but are also able to enjoy a flexible work arrangement based on business needs. If you’re a competitive,…
Added 2 mins ago
HT
Buyer (Contract)
Husky Technologies
Bolton, ON
- Full-time
The primary focus for the CSM (Customer Service Management) Buyer position is to ensure on-time delivery of parts to the required date of the Operation teams.
Added 2 mins ago
HT
PD Service - Mechanical
Husky Technologies
Bolton, ON
- Full-time
…around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new…
Added 2 mins ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
…around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new…
Added 2 mins ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
…around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new…
Added 2 mins ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new…
Added 2 mins ago
HT
Software Validation Technologist
Husky Technologies
Bolton, ON
- Full-time
…around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new…
Added 2 mins ago
CF
Quality Assurance Technician
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Chatham-Kent, ON · Wheatley, ON
- Full-time
This permanent, full-time, entry-level role reports to the Quality Assurance Manager. The QA Technician makes sure products meet customer specifications and food safety standards. The role…
Added 2 mins ago
HT
Test Engineering Technologist
Husky Technologies
Bolton, ON
- Full-time
…around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new…
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Engineering Team Leader (PET HR)
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…around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new…
Added 2 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new…
Added 2 mins ago
HT
Financial Manager (CSM)
Husky Technologies
Bolton, ON
- Full-time
…stakeholders within the Finance and Accounting function as well as our Customer Service organization. This candidate will play an integral role in providing insightful and meaningful data…
Added 2 mins ago
CC
Product Owner, Internet Product Lifecycle Management
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- Full-time
…managing the end-to-end lifecycle of legacy internet platforms and customer premises equipment (CPE). You will collaborate cross-functionally to optimize the customer experience from…
Added 2 mins ago
C
Simulator Technician-EN
CAE
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- Full-time
Provide customer service support and address customer needs in a timely manner.
Added 2 mins ago
C
Part-Time Manager - St Laurent
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- $17 to $19 USD / hour
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Part-Time Manager Opportunity -ST. Laurent S.C.
Added 2 mins ago
LV
RESPONSABLE CLÉ-EN
La Vie En Rose
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Being part of a family-owned business committed to the community
Added 2 mins ago
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Cost Accounting Manager
Cavendish Farms
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…plant, identifying cost savings and risks. Serves as an integral part of the plant leadership team. This position reports to the Director of…
Added 2 mins ago
FB
Produce Clerk - Part Time
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- Part-time
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Added 2 mins ago
LV
PRÉPOSÉ.E À LA MARCHANDISE-EN
La Vie En Rose
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- Full-time
Being part of a family-owned business committed to the community
Added 2 mins ago
BC
Material Handler / Driver - Vanfax
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Our Warehouse Material Handler / Drivers provide exceptional customer service by ensuring timely and quality deliveries of automotive glass and accessories utilizing our modern fleet of…

Rogers Communications

Delivery Specialist Wireline

Calgary, AB, Canada
Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

Delivery Specialist (Wireline)

The Customer Delivery Specialist (DS) is responsible for proactive assignment and management of Rogers for Business customer orders, ensuring that customer delivery requirements are executed within defined milestones, helping to support sales and drive growth across all lines of business. The DS is accountable for leading the deployment of standard projects. Accountabilities include deployment of wireline solutions, IP technology, SIP, Managed Wi-Fi onboarding.

Responsibilities

Responsible for order fulfillment, coordination and administration for business customer orders, ensuring that delivery procedures are executed with a goal of meeting the defined interval cycle.
Receive and validate Clean Order Package (COP) requests via Salesforce for all lines of business including Wireline, Data Centre, IOT and Service Migrations
Coordinate with project resources, both internal and external to Rogers, to plan, prepare and execute on delivery requirements.
Facilitate status meetings and oversee project critical millstones.
Process MACD requests for existing Rogers for Business Services
Build customer relationships by providing prompt and exceptional service through communication and delivery and embodying the I AM SERVICE behaviours in every interaction.
Define schedule and delivery plans to communicate with customers and assess risk factors
Coordinate and communicate firm installation date (FOC) with the customer.
Be the liaison with field technicians
Ensure timeliness of billing activation upon delivery of service, ensuring closure communication to customer is delivered to ensure awareness of service activation and billing.
Diligent order tracking for revenue reporting

Qualifications

2+ years of experience within the Telecommunication industry, Business to Business segment preferred
Knowledge of Rogers Business services, products and procedures
Knowledge of Ethernet technology and topology, IP Technology, SIP, MPLS, Wi-Fi, UCC
Excellent proficiency with CBS, Salesforce (TOM) & and unified desktop
Strong communication skills (oral and written) and the ability to interface with all levels of the organization, across a variety of cross-functional teams
Ability to bring new ideas and approaches that are appropriate to the business, challenging the status quo
Strong analytical and problem-solving skills
Post Secondary education in a related Technology or Telecommunications field
PMP certifications an asset
Ability to promote a collaborative team culture through active listening, seeking to understand and information sharing
Bilingualism (English & French) an asset
Excellent presentation and communication skills

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 8200 Dixie Rd (341), Brampton, ON Travel Requirements: Up to 10% Background Check(s) Required: Criminal Record and Credit Check Posting Category/Function: Project Management & Coordination Requisition ID: 344707

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Rogers Business

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More about this job

Responsibilities

The Delivery Specialist is responsible for the proactive assignment and management of business customer orders, ensuring milestones are met for wireline and IP technology solutions. They coordinate with internal and external project resources to facilitate order fulfillment, status meetings, and billing activation.

Requirements

Candidates must have at least 2 years of experience in the telecommunications industry with proficiency in Salesforce and technical knowledge of IP and Ethernet technologies. A post-secondary education in a related technology or telecommunications field is required, and PMP certification is considered an asset.

Skills

Project management
Order fulfillment
Salesforce
Wireline solutions
IP technology
SIP
Managed Wi-Fi
Ethernet technology
MPLS
UCC
Data analysis
Problem-solving
Communication
Technical coordination

Visa sponsorship

Not detected in the job text

Keywords

Wireline
Project Management
Salesforce
IP Technology
SIP
Managed Wi-Fi
Ethernet
MPLS
UCC
Telecommunications
Order Fulfillment
Customer Delivery
Data Centre
IOT
Service Migrations
MACD
Billing Activation
PMP
Technical Coordination
B2B

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