Find work in Canada.

483,556 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Added 13 hours ago
NB
Collections Agent
National Bank of Canada
Winnipeg, MB
- Full-time
Hold a college diploma or equivalent experience and a minimum of 2 years of experience in administration, customer service, banking, financial services, credit, collections, or a related…
Added 21 hours ago
FN
Resolution Specialist--Bilingual, Collections
First National Financial LP
Montreal, QC
- Contract
Provide credit ratings and mortgage verifications
Added 22 hours ago
AC
Commis Aux Collections/Collections Specialist
Aston Carter
Montreal, QC
- $23 to $28 CAD / hour
- Full-time
1+ ans d'expérience en comptes clients, collections, crédit, facturation ou une fonction comptable connexe.
Added 1 day ago
S
Financial Analyst
SafetyCo
Toronto, ON · Greater Toronto Area, Canada
- Contract
Accurate accounts payable, accounts receivable, and credit card reconciliations.
Added 1 day ago
AT
Credit and Collections Specialist
Armour Transportation Systems
Moncton, NB
- Full-time
Position Overview: As a Credit & Collections Specialist, you’ll play a key role in managing financial operations, ensuring account accuracy, and driving process improvements. This role goes…
Added 1 day ago
AT
Credit and Collections Specialist
Armour Transportation Systems
Dartmouth, NS
- Full-time
Position Overview: As a Credit & Collections Specialist, you’ll play a key role in managing financial operations, ensuring account accuracy, and driving process improvements. This role goes…
Added 1 day ago
GL
Senior Manager, Recovery Operations
goeasy Ltd.
Mississauga, ON
- Full-time
In this role you will be accountable for the performance of both internal recovery operations and a network of external legal and collections service providers. The successful candidate…
Added 1 day ago
SC
Central Administration Clerk
Sydney Credit Union
Sydney, NS
- Full-time
Review booked loans and mortgages every day to check that data entry is complete and accurate. Find exceptions and work with the originating FSO to fix them, so credit files are compliant…
Added 1 day ago
AT
Senior Claims Assessor - Contract
Allianz Trade in North America
Montreal, QC
- Contract
In case of non-inclusive collection, liaise with Collections to assess policyholders’ collection efforts and compliancy with obligations under policy
Added 1 day ago
AT
Credit and Collections Specialist
Armour Transportation Systems
Moncton, NB
- Full-time
Position Overview: As a Credit & Collections Specialist, you’ll play a key role in managing financial operations, ensuring account accuracy, and driving process improvements. This role goes…
Added 1 day ago
AT
Credit and Collections Specialist
Armour Transportation Systems
Dartmouth, NS
- Full-time
Position Overview: As a Credit & Collections Specialist, you’ll play a key role in managing financial operations, ensuring account accuracy, and driving process improvements. This role goes…
Added 1 day ago
AT
Risk Underwriter - Contract
Allianz Trade in North America
Montreal, QC
- Contract
Ensures most effective credit limit service in term of quality of decision, turnaround time and communication toward customers. Attracts new customers/prospects by quality of service and…
Added 1 day ago
B
Manager - Lending Strategy
BMO
Toronto, ON · BMOPLACE
- Full-time
We’re building next-generation, end-to-end credit solutions that span the entire lifecycle - from acquisition and account management to collections - anchored in a holistic Lending Decision…
Added 1 day ago
K
Project Administrator
Konecranes
Burlington, ON
- $61,000 to $64,000 CAD / year
- Full-time
Maintain job and customer files in accordance with established procedures including Statutory Declaration, Contract Signatures, Contract Execution, Contract Filing and Uploading.
Added 2 days ago
TH
Intermediate Accountant
TAG Hardware
Surrey, BC
- $70,000 CAD / year
- Full-time
Prepare weekly AR aging reports, follow up on collections, and manage customer account holds/releases.
Added 2 days ago
LE
Accounts Receivables Analyst - 1 Year Contract
LG Electronics Canada
Toronto, ON · North York, ON
- Contract
Regular review and release of orders on hold by adhering to credit policies and procedures.
Added 2 days ago
ME
Collections Specialist
MAD Elevator Inc
Mississauga, ON
- $55,000 to $59,000 CAD / year
- Contract
Our New Collections Specialist will be responsible for the timely collection of outstanding customer receivables and accurate application of incoming customer payments across the MAD…
Added 2 days ago
IC
Zuora Admin
Infotek Consulting Inc.
Toronto, ON
- $30 to $45 CAD / hour
- Contract
Customer and Subscription Management: Support order processing, subscription activation, usage-based billing, invoice and credit adjustments, payment exceptions, collections activities, and…
Added 2 days ago
VF
Accounting Manager - Insurance - NAR
Volkswagen Financial Services
Pickering, ON
- Full-time
Protection products are sold in both the US and Canada under various subsidiary structures that ultimately roll up to VW Credit, Inc. (VCI). In the US, VWFS Protection Services, Inc. is…
Added 2 days ago
R&
Finance Coordinator
Ruth & Naomi's Mission
Chilliwack, BC
- Contract
We are seeking a skilled, proactive, and detail-oriented Finance Coordinator to join our Finance team on a full-time maternity leave contract anticipated to be approximately 12 months, with…
Added 3 days ago
Accounting Manager - Insurance - NAR
Volkswagen AG
ON · Pickering, ON
Protection products are sold in both the US and Canada under various subsidiary structures that ultimately roll up to VW Credit, Inc. (VCI). In the US, VWFS Protection Services, Inc. is…
Added 3 days ago
EB
Associate, Special Loans and Restructuring (12 month contract)
EQ Bank
Toronto, ON
- Contract
On a daily basis, the incumbent supports the Commercial delinquency processes and will be in contact with direct clients or Partners regarding the delinquent loans. The incumbent will be…
Added 3 days ago
FP
Construction Project Manager
Fast Pace Employment
Toronto, ON
- Full-time
Project Management: Oversee awarded/assigned contracts, attend site meetings, schedule projects, manage change orders, and resolve contract disputes.
Added 3 days ago
Associate, Special Loans and Restructuring (12 month contract)
EQ Bank | Canada's Challenger Bank
Toronto, ON
On a daily basis, the incumbent supports the Commercial delinquency processes and will be in contact with direct clients or Partners regarding the delinquent loans. The incumbent will be…
Added 3 days ago
M
Credit Risk Analyst
MethodHub
Waterloo, ON
- Contract
Drive continuous improvement in credit granting and collections processes.

Closed listing

Manager, Collections

Rogers Communications · Toronto, ON, Canada · ON, Canada · BC, Canada · Winnipeg, MB, Canada · Brandon, MB, Canada · Saint John, NB, Canada · Oromocto, NB, Canada · Dieppe, NB, Canada · Fredericton, NB, Canada · Bathurst, NB, Canada · Shediac, NB, Canada · Edmundston, NB, Canada · Beresford, NB, Canada · Miramichi, NB, Canada · Moncton, NB, Canada · Caraquet, NB, Canada · Timmins, ON, Canada · Sudbury, ON, Canada · Hamilton, ON, Canada · Barrie, ON, Canada · Guelph, ON, Canada · Cornwall, ON, Canada · Brantford, ON, Canada · Thunder Bay, ON, Canada · Kingston, ON, Canada · Pembroke, ON, Canada · Sault Ste. Marie, ON, Canada · Stratford, ON, Canada · St. Thomas, ON, Canada · Peterborough, ON, Canada · North Bay, ON, Canada · Belleville, ON, Canada · London, ON, Canada · Windsor, ON, Canada · Orillia, ON, Canada · Ottawa, ON, Canada · Oakville, ON, Canada · Mississauga, ON, Canada · Brampton, ON, Canada · Tillsonburg, ON, Canada · Collingwood, ON, Canada · Burlington, ON, Canada · Kitchener, ON, Canada · Oshawa, ON, Canada · Sarnia, ON, Canada · Markham, ON, Canada · Aurora, ON, Canada · Kincardine, ON, Canada · Owen Sound, ON, Canada · Ajax, ON, Canada · Cambridge, ON, Canada · Richmond Hill, ON, Canada · Waterloo, ON, Canada · Bracebridge, ON, Canada · Russell, ON, Canada · Niagara Falls, ON, Canada · Newmarket, ON, Canada · Midland, ON, Canada · St. Catharines, ON, Canada · Pickering, ON, Canada · Orangeville, ON, Canada · Milton, ON, Canada · Whitby, ON, Canada · Woodstock, ON, Canada · Mont-Royal, QC, Canada · Dorval, QC, Canada · Pointe-Claire, QC, Canada · Montreal, QC, Canada · Brossard, QC, Canada · Joliette, QC, Canada · Saint-Jérôme, QC, Canada · Salaberry-de-Valleyfield, QC, Canada · Vaudreuil-Dorion, QC, Canada · Terrebonne, QC, Canada · Quebec, QC, Canada · Rosemère, QC, Canada · Repentigny, QC, Canada · Laval, QC, Canada · Levis, QC, Canada · Châteauguay, QC, Canada · Trois-Rivières, QC, Canada · Gatineau, QC, Canada · Sherbrooke, QC, Canada · Granby, QC, Canada · Blainville, QC, Canada · Boisbriand, QC, Canada · Beloeil, QC, Canada · Saint-Jean-sur-Richelieu, QC, Canada · Longueuil, QC, Canada · Saint-Bruno, QC, Canada · Regina, SK, Canada · Saskatoon, SK, Canada · Langley (District), BC, Canada · Prince George, BC, Canada · Victoria, BC, Canada · Duncan, BC, Canada · Whistler, BC, Canada · Penticton, BC, Canada · Chilliwack, BC, Canada · Squamish, BC, Canada · Abbotsford, BC, Canada · Cranbrook, BC, Canada · Vernon, BC, Canada · Nanaimo, BC, Canada · Courtenay, BC, Canada · Campbell River, BC, Canada · Kamloops, BC, Canada · Coquitlam, BC, Canada · Burnaby, BC, Canada · North Vancouver, BC, Canada · Port Coquitlam, BC, Canada · Surrey, BC, Canada · Vancouver, BC, Canada · New Westminster, BC, Canada · Richmond, BC, Canada · Kelowna, BC, Canada · Sydney Indian Reserve No. 28A, NS, Canada · Yarmouth Indian Reserve No. 33, NS, Canada · Concord, ON, Canada · Georgetown, ON, Canada · Trenton, ON, Canada · Maple, ON, Canada · Pefferlaw, ON, Canada · Stouffville, ON, Canada · Orleans, ON, Canada · Thornhill, ON, Canada · Port Perry, ON, Canada · Bowmanville, ON, Canada · Courtice, ON, Canada · Woodbridge, ON, Canada · Keswick, ON, Canada · Tsawwassen, BC, Canada · Liverpool, NS, Canada · Fort McMurray, AB, Canada · Charlottetown, PE, Canada · Little Britain, ON, Canada · St. Peter's, NS, Canada · New Minas, NS, Canada · Ancaster, ON, Canada · Keddys Corner, NS, Canada · Port Williams, NS, Canada · Corner Brook, NL, Canada · Medicine Hat, AB, Canada · Summerside, PE, Canada · Mount Pearl, NL, Canada · Halifax, NS, Canada · St. John's, NL, Canada · Sherwood Park, AB, Canada · Truro, NS, Canada · Brooks, AB, Canada · Airdrie, AB, Canada · Grand Falls-Windsor, NL, Canada · Red Deer, AB, Canada · Dartmouth, NS, Canada · Canmore, AB, Canada · Strathmore, AB, Canada · Wetaskiwin, AB, Canada · Okotoks, AB, Canada · Bedford, NS, Canada · Gander, NL, Canada · Fort Saskatchewan, AB, Canada · Cochrane, AB, Canada · Camrose, AB, Canada · Edmonton, AB, Canada · Amherst, NS, Canada · Rocky View No 44, AB, Canada · St. Albert, AB, Canada · Grande Prairie, AB, Canada · Lower Sackville, NS, Canada · Calgary, AB, Canada · Lethbridge, AB, Canada · Kawartha Lakes, ON, Canada · NS, Canada · Chatham-Kent, ON, Canada · NB, Canada · PE, Canada · Sydney, NS, Canada · York, ON, Canada · Grand-Sault/Grand Falls, NB, Canada · Yarmouth, NS, Canada · St Peters, NS, Canada · East York, ON, Canada · Saint-Hubert, QC, Canada · Etobicoke, ON, Canada · Glace Bay, NS, Canada · Rocky View County, AB, Canada · Bradford, ON, Canada · Bloomfield Station, PE, Canada · Waterdown, ON, Canada · Langley, BC, Canada · West Vancouver, BC, Canada · Stittsville, ON, Canada · Unionville, ON, Canada · Lachine, QC, Canada · McLeods, NB, Canada · Lasalle, QC, Canada · Anjou, QC, Canada · Nepean, ON, Canada · Fenelon Falls, ON, Canada · North York, ON, Canada · Gloucester, ON, Canada · Simcoe, ON, Canada · Chatham, ON, Canada · Saint-Basile, NB, Canada · Saint-Leonard, QC, Canada · Saint-Laurent, QC, Canada · Kanata, ON, Canada · Dundas, ON, Canada · Scarborough, ON, Canada

About employer

Closed listing

Rogers Communications

Manager, Collections

Toronto, ON, Canada
ON, Canada
BC, Canada
Winnipeg, MB, Canada
Brandon, MB, Canada
Saint John, NB, Canada
Oromocto, NB, Canada
Dieppe, NB, Canada
Fredericton, NB, Canada
Bathurst, NB, Canada
Shediac, NB, Canada
Edmundston, NB, Canada
Beresford, NB, Canada
Miramichi, NB, Canada
Moncton, NB, Canada
Caraquet, NB, Canada
Timmins, ON, Canada
Sudbury, ON, Canada
Hamilton, ON, Canada
Barrie, ON, Canada
Guelph, ON, Canada
Cornwall, ON, Canada
Brantford, ON, Canada
Thunder Bay, ON, Canada
Kingston, ON, Canada
Pembroke, ON, Canada
Sault Ste. Marie, ON, Canada
Stratford, ON, Canada
St. Thomas, ON, Canada
Peterborough, ON, Canada
North Bay, ON, Canada
Belleville, ON, Canada
London, ON, Canada
Windsor, ON, Canada
Orillia, ON, Canada
Ottawa, ON, Canada
Oakville, ON, Canada
Mississauga, ON, Canada
Brampton, ON, Canada
Tillsonburg, ON, Canada
Collingwood, ON, Canada
Burlington, ON, Canada
Kitchener, ON, Canada
Oshawa, ON, Canada
Sarnia, ON, Canada
Markham, ON, Canada
Aurora, ON, Canada
Kincardine, ON, Canada
Owen Sound, ON, Canada
Ajax, ON, Canada
Cambridge, ON, Canada
Richmond Hill, ON, Canada
Waterloo, ON, Canada
Bracebridge, ON, Canada
Russell, ON, Canada
Niagara Falls, ON, Canada
Newmarket, ON, Canada
Midland, ON, Canada
St. Catharines, ON, Canada
Pickering, ON, Canada
Orangeville, ON, Canada
Milton, ON, Canada
Whitby, ON, Canada
Woodstock, ON, Canada
Mont-Royal, QC, Canada
Dorval, QC, Canada
Pointe-Claire, QC, Canada
Montreal, QC, Canada
Brossard, QC, Canada
Joliette, QC, Canada
Saint-Jérôme, QC, Canada
Salaberry-de-Valleyfield, QC, Canada
Vaudreuil-Dorion, QC, Canada
Terrebonne, QC, Canada
Quebec, QC, Canada
Rosemère, QC, Canada
Repentigny, QC, Canada
Laval, QC, Canada
Levis, QC, Canada
Châteauguay, QC, Canada
Trois-Rivières, QC, Canada
Gatineau, QC, Canada
Sherbrooke, QC, Canada
Granby, QC, Canada
Blainville, QC, Canada
Boisbriand, QC, Canada
Beloeil, QC, Canada
Saint-Jean-sur-Richelieu, QC, Canada
Longueuil, QC, Canada
Saint-Bruno, QC, Canada
Regina, SK, Canada
Saskatoon, SK, Canada
Langley (District), BC, Canada
Prince George, BC, Canada
Victoria, BC, Canada
Duncan, BC, Canada
Whistler, BC, Canada
Penticton, BC, Canada
Chilliwack, BC, Canada
Squamish, BC, Canada
Abbotsford, BC, Canada
Cranbrook, BC, Canada
Vernon, BC, Canada
Nanaimo, BC, Canada
Courtenay, BC, Canada
Campbell River, BC, Canada
Kamloops, BC, Canada
Coquitlam, BC, Canada
Burnaby, BC, Canada
North Vancouver, BC, Canada
Port Coquitlam, BC, Canada
Surrey, BC, Canada
Vancouver, BC, Canada
New Westminster, BC, Canada
Richmond, BC, Canada
Kelowna, BC, Canada
Sydney Indian Reserve No. 28A, NS, Canada
Yarmouth Indian Reserve No. 33, NS, Canada
Concord, ON, Canada
Georgetown, ON, Canada
Trenton, ON, Canada
Maple, ON, Canada
Pefferlaw, ON, Canada
Stouffville, ON, Canada
Orleans, ON, Canada
Thornhill, ON, Canada
Port Perry, ON, Canada
Bowmanville, ON, Canada
Courtice, ON, Canada
Woodbridge, ON, Canada
Keswick, ON, Canada
Tsawwassen, BC, Canada
Liverpool, NS, Canada
Fort McMurray, AB, Canada
Charlottetown, PE, Canada
Little Britain, ON, Canada
St. Peter's, NS, Canada
New Minas, NS, Canada
Ancaster, ON, Canada
Keddys Corner, NS, Canada
Port Williams, NS, Canada
Corner Brook, NL, Canada
Medicine Hat, AB, Canada
Summerside, PE, Canada
Mount Pearl, NL, Canada
Halifax, NS, Canada
St. John's, NL, Canada
Sherwood Park, AB, Canada
Truro, NS, Canada
Brooks, AB, Canada
Airdrie, AB, Canada
Grand Falls-Windsor, NL, Canada
Red Deer, AB, Canada
Dartmouth, NS, Canada
Canmore, AB, Canada
Strathmore, AB, Canada
Wetaskiwin, AB, Canada
Okotoks, AB, Canada
Bedford, NS, Canada
Gander, NL, Canada
Fort Saskatchewan, AB, Canada
Cochrane, AB, Canada
Camrose, AB, Canada
Edmonton, AB, Canada
Amherst, NS, Canada
Rocky View No 44, AB, Canada
St. Albert, AB, Canada
Grande Prairie, AB, Canada
Lower Sackville, NS, Canada
Calgary, AB, Canada
Lethbridge, AB, Canada
Kawartha Lakes, ON, Canada
NS, Canada
Chatham-Kent, ON, Canada
NB, Canada
PE, Canada
Sydney, NS, Canada
York, ON, Canada
Grand-Sault/Grand Falls, NB, Canada
Yarmouth, NS, Canada
St Peters, NS, Canada
East York, ON, Canada
Saint-Hubert, QC, Canada
Etobicoke, ON, Canada
Glace Bay, NS, Canada
Rocky View County, AB, Canada
Bradford, ON, Canada
Bloomfield Station, PE, Canada
Waterdown, ON, Canada
Langley, BC, Canada
West Vancouver, BC, Canada
Stittsville, ON, Canada
Unionville, ON, Canada
Lachine, QC, Canada
McLeods, NB, Canada
Lasalle, QC, Canada
Anjou, QC, Canada
Nepean, ON, Canada
Fenelon Falls, ON, Canada
North York, ON, Canada
Gloucester, ON, Canada
Simcoe, ON, Canada
Chatham, ON, Canada
Saint-Basile, NB, Canada
Saint-Leonard, QC, Canada
Saint-Laurent, QC, Canada
Kanata, ON, Canada
Dundas, ON, Canada
Scarborough, ON, Canada

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Experience: 5+ years of progressive experience in collections, credit risk, portfolio management, financial services, or customer operations, including leadership experience.
Posting language: English
Posted: Sep 8, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.

Who We Are Looking For

We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive portfolio performance. You'll bring a strong understanding of collections strategies within a regulated environment, a passion for continuous improvement, and the ability to influence stakeholders while leading innovative solutions that enhance customer outcomes and operational efficiency.

What You'll Do

Monitor portfolio performance, identify trends, risks, and opportunities, and recommend strategies to improve recoveries and customer outcomes.
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Develop reporting, dashboards, forecasts, and business cases to support operational and executive decision-making.
Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives.
Evaluate and implement innovative collections tools, technologies, and digital solutions.
Support governance, regulatory compliance, and risk management practices across collections operations.
Manage relationships with third-party collections partners and support vendor performance and strategy.

What You'll Bring

Bachelor's degree in Business, Finance, Economics, Analytics, or a related field, or equivalent experience.
5+ years of progressive experience in collections, credit risk, portfolio management, financial services, or customer operations, including leadership experience.
Strong knowledge of collections strategies, consumer lending products, and regulatory requirements within a regulated environment.
Proven ability to use analytics and data-driven insights to improve business performance and customer outcomes.
Experience leading transformation, process improvement, automation, or digital initiatives.
Strong stakeholder management, communication, and influencing skills with the ability to work cross-functionally.
Proficiency with Excel, PowerPoint, Word, and analytics tools such as SQL, SAS, Alteryx, Databricks, Power BI, or Tableau.
Experience in banking, financial services, telecommunications, or managing third-party collections agencies is considered an asset.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

Competitive salary & annual bonus
Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
Paid time off for volunteering
Company matching contributions to charities you support
Growth & Development Opportunities:
- Self-driven career development programs (E.g. MyPath program)
- Rogers First: priority in applying to internal roles of interest
Wellness Programs:
- Homewood employee & family assistance program
- Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
- Low or no-cost fitness membership with access to virtual classes
Our commitment to the environment and diversity:
- Work for an organization committed to environmental protection
- Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

If you are selected to move forward in the recruitment process, here is what you can expect:

15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!

Who We Are Looking For

What You'll Do

Monitor portfolio performance, identify trends, risks, and opportunities, and recommend strategies to improve recoveries and customer outcomes.

Use analytics and business insights to optimize collections strategies across the customer lifecycle.

Develop reporting, dashboards, forecasts, and business cases to support operational and executive decision-making.

Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.

Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives.

Evaluate and implement innovative collections tools, technologies, and digital solutions.

Support governance, regulatory compliance, and risk management practices across collections operations.

Manage relationships with third-party collections partners and support vendor performance and strategy.

What You'll Bring

Bachelor's degree in Business, Finance, Economics, Analytics, or a related field, or equivalent experience.

5+ years of progressive experience in collections, credit risk, portfolio management, financial services, or customer operations, including leadership experience.

Strong knowledge of collections strategies, consumer lending products, and regulatory requirements within a regulated environment.

Proven ability to use analytics and data-driven insights to improve business performance and customer outcomes.

Experience leading transformation, process improvement, automation, or digital initiatives.

Strong stakeholder management, communication, and influencing skills with the ability to work cross-functionally.

Proficiency with Excel, PowerPoint, Word, and analytics tools such as SQL, SAS, Alteryx, Databricks, Power BI, or Tableau.

Experience in banking, financial services, telecommunications, or managing third-party collections agencies is considered an asset.

What’s in it for you?

Competitive salary & annual bonus Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs. Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores. Paid time off for volunteering Company matching contributions to charities you support

Growth & Development Opportunities:

Self-driven career development programs (E.g. MyPath program) Rogers First: priority in applying to internal roles of interest

Wellness Programs:

Homewood employee & family assistance program Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions Low or no-cost fitness membership with access to virtual classes

Our commitment to the environment and diversity:

Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

If you are selected to move forward in the recruitment process, here is what you can expect:

15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!

What You'll Do

Monitor portfolio performance, identify trends, risks, and opportunities, and recommend strategies to improve recoveries and customer outcomes.

Use analytics and business insights to optimize collections strategies across the customer lifecycle.

Develop reporting, dashboards, forecasts, and business cases to support operational and executive decision-making.

Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.

Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives.

Evaluate and implement innovative collections tools, technologies, and digital solutions.

Support governance, regulatory compliance, and risk management practices across collections operations.

Manage relationships with third-party collections partners and support vendor performance and strategy.

What You'll Bring

Bachelor's degree in Business, Finance, Economics, Analytics, or a related field, or equivalent experience.

5+ years of progressive experience in collections, credit risk, portfolio management, financial services, or customer operations, including leadership experience.

Strong knowledge of collections strategies, consumer lending products, and regulatory requirements within a regulated environment.

Proven ability to use analytics and data-driven insights to improve business performance and customer outcomes.

Experience leading transformation, process improvement, automation, or digital initiatives.

Strong stakeholder management, communication, and influencing skills with the ability to work cross-functionally.

Proficiency with Excel, PowerPoint, Word, and analytics tools such as SQL, SAS, Alteryx, Databricks, Power BI, or Tableau.

Experience in banking, financial services, telecommunications, or managing third-party collections agencies is considered an asset.

What’s in it for you?

Competitive salary & annual bonus
Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
Paid time off for volunteering
Company matching contributions to charities you support
Growth & Development Opportunities:

Self-driven career development programs (E.g. MyPath program)
Rogers First: priority in applying to internal roles of interest

Wellness Programs:
- Homewood employee & family assistance program
- Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
- Low or no-cost fitness membership with access to virtual classes
Our commitment to the environment and diversity:

Work for an organization committed to environmental protection
Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

If you are selected to move forward in the recruitment process, here is what you can expect:

15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: Shaw Court 630 3rd Ave SW (7860), Calgary, AB Travel Requirements: Up to 25% Background Check(s) Required: Criminal Record and Credit Check Posting Category/Function: Banking & Operations Requisition ID: 340059

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Rogers Bank

About employer

More about this job

Responsibilities

The manager will monitor portfolio performance and use analytics to optimize collections strategies across the customer lifecycle. They will also lead modernization initiatives, including automation and AI-enabled capabilities, while partnering with cross-functional teams to drive operational efficiency.

Requirements

Candidates must have a bachelor's degree in a relevant field and at least 5 years of progressive experience in collections, credit risk, or financial services. Strong analytical skills, proficiency in data tools like SQL or Power BI, and experience in a regulated environment are required.

Skills

Collections strategy
Credit risk
Portfolio management
Financial services
Data analytics
Process optimization
Automation
Stakeholder management
Regulatory compliance
SQL
SAS
Alteryx
Databricks
Power BI
Tableau
Leadership

Benefits

Competitive salary
Annual bonus
Health benefits
Dental benefits
Pension plan
RRSP
TFSA
Stock matching programs
Employee discounts
Paid time off for volunteering
Company matching contributions to charities
Career development programs
Employee and family assistance program
Cognitive behavioural therapy
Virtual therapy sessions
Fitness membership

Visa sponsorship

Not detected in the job text

Keywords

Collections
Credit Risk
Portfolio Management
Financial Services
Data Analytics
Automation
AI-enabled
Process Optimization
Regulatory Compliance
SQL
SAS
Alteryx
Databricks
Power BI
Tableau
Stakeholder Management
Consumer Lending
Banking
Telecommunications
Vendor Management
Business Intelligence
Reporting
Forecasting
Risk Management
Digital Solutions
Governance
Strategy
Leadership
Operations
Finance

Report this job