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Added 2 hours ago
Sr Technical Specialist
Rogers Communications
Toronto, ON · Montreal, QC
Build strong customer relationships and act as an advocate during outages and service-impacting events.
Added 2 hours ago
Mgr. Sales Programs
Rogers Communications
Toronto, ON
At Rogers, we put our customers first in everything we do! We’re growing our Customer Experience teams and are looking for team members who are committed to showing our customers and…
Added 5 hours ago
Support Engineer
Firecrawl
Toronto, ON
$166,000 to $218,000 USD / year
Full-time
…build the systems that let a small team support a fast-growing customer base. You'll diagnose complex API issues, help developers through integrations, and give our most important customers…
Added 6 hours ago
Investigator, Patient Ombudsman
Ontario Health | Santé Ontario
Toronto, ON
Full-time
…compassion, integrity and accountability. We do our work in service to a vision of a healthcare system where everyone is treated…
Added 6 hours ago
Branch Manager (Broadmead Branch)
RBC
Saanich, BC
Full-time
· Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
Added 6 hours ago
Relationship Manager, Business Markets
RBC
Rimouski, QC
Full-time
Champion digital enablement and be an advocate of RBC mobile and online applications, enable our clients to engage with RBC through the channel of choice
Added 6 hours ago
Senior Relationship Manager, Commercial Financial Services
RBC
Montreal, QC · Brossard, QC
Full-time
…talent, portfolio management expertise, and knack for client service, sets the stage for…
Added 7 hours ago
Mortgage Specialist
BMO
Surrey, BC
Full-time
Serves a customer advocate during application and processing activities.
Added 8 hours ago
Data Warehouse Application Support
CAA Club Group
Markham, ON
Full-time
…With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates…
Added 8 hours ago
Investigator, Patient Ombudsman
Ontario Health
Toronto, ON
Full-time
…compassion, integrity and accountability. We do our work in service to a vision of a healthcare system where everyone is treated…
Added 8 hours ago
Professional Assistant Branch Manager Wealth
TD
Vancouver, BC
Full-time
TD Private Wealth Management is a premier full-service brokerage and wealth management business with an unwavering focus on becoming the leading, most respected Wealth Management Advisory…
Added 8 hours ago
Data Analyst
Lansdowne Stadium Limited
Ottawa, ON
Full-time
Create and optimize data models within our Tech Stack to improve reporting, customer journeys, and all around efficiencies within the department, and organization.
Added 8 hours ago
Account Executive, Mid-Market Customer Sales
Clio
Toronto, ON
Full-time
As a Mid-Market Customer Sales, Account Executive at Clio, you will manage and nurture relationships with a portfolio of high-value customers, typically 20+ employees. You will own a book…
Added 8 hours ago
Reimbursement Specialist
Bayshore
Mississauga, ON
Liaise and advocate with insurance providers and provincial governments as necessary to determine coverage options.
Added 8 hours ago
Field Nurse Case Manager
Bayshore
Mississauga, ON
Liaise and advocate with third-party providers and provincial governments as necessary to determine coverage options.
Added 9 hours ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Gibsons, BC
Deliver superior customer service that promotes client retention
Added 9 hours ago
Territory Sales Manager
Influence Marketing
Montreal, QC
Deliver Exceptional Customer Experiences: Ensure the "Best Experience" for retail partners and end-consumers through expert product knowledge, enthusiasm, and outstanding service within the…
Added 10 hours ago
Customer Experience Guide - Part Time
Patagonia
Kelowna, BC
$20.4 to $22.4 CAD / hour
Part-time
As a Customer Experience Guide, you are the embodiment of the brand for our customers. You engage, develop, implement, and execute operational plans and policies and contribute to…
Added 10 hours ago
Retail Facilities Coordinator - Contract
Indigo Books & Music
Brampton, ON
$50,000 to $65,000 CAD / year
Contract
…and that stories - big and little - connect us. Indigo is our customer's happy place - for joyful moments of discovery and to connect with people who share their passion for reading, their…
Added 11 hours ago
Retail Facilities Coordinator - Contract
Indigo
Brampton, ON
$50,000 to $65,000 CAD / year
Contract
…and that stories - big and little - connect us. Indigo is our customer's happy place - for joyful moments of discovery and to connect with people who share their passion for reading, their…
Added 11 hours ago
Manager, Facilities Design & Construction
City of London, Canada
London, ON
$105,278 to $138,095 CAD / year
Full-time
Build and support employee commitment to a high level of performance in all areas of customer service, employee safety and delivery of individual goals and objectives.
Added 11 hours ago
Travel Product Specialist (15-month Contract FT)
CAA Club Group
Thornhill, ON
Previous Travel Retail an/or travel industry customer service experience is an asset
Added 11 hours ago
Manager, Facilities Design & Construction-TS216
City of London
London, ON
Build and support employee commitment to a high level of performance in all areas of customer service, employee safety and delivery of individual goals and objectives.
Added 11 hours ago
Technical Writer
Braze
Toronto, ON
Work closely with Product Management, Engineering, Support, Customer Success, Marketing, and Implementation teams to pin down how the platform actually behaves and to validate real customer…
Added 12 hours ago
Customer Care Representative
The Ontario SPCA and Humane Society
ON
Up to $20 CAD / hour
Part-time
Position: We are seeking a Customer Care Representative to provide superb customer service to the public, including donors and volunteers, and ensure compliance with the Centre’s policies…

Rogers Communications

Mgr. Sales Programs

Toronto, ON, Canada

Experience: 5-8 years of telecommunications experience in sales or strategy-focused roles.
Posting language: English
Posted: Sep 22, 2026

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Original job description

At Rogers, we put our customers first in everything we do! We’re growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we support them through their journey. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference –we’re passionate about people and ready to provide the ultimate customer experience to our customers. At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity:

Manager, Sales Program

The successful candidate is responsible for driving sales support on multiple initiatives from a program execution and compensation perspective. The Manager, Sales Program will report to the Sr. Manager, Sales Programs and will work closely with senior management and business unit leaders to develop, collaborate and strategize in delivering support for the channel. The work environment will be heavily team-based, requiring the individual to work in a collaborative environment.

The successful candidate will:

Manage programs such as targeted campaigns, and rate cards for third-party vendors, including budget tracking and monitoring.
Execute and support both large and small programs impacting Field Sales.
Write and manage communications for Field Sales.
Design, develop, and execute programs as required for Field Sales.
Act as the Field Sales subject matter expert (SME) across the organization.
Identify and resolve channel roadblocks through cross-functional collaboration.
Support Field Sales by collaborating with internal teams to create support materials and coordinate requirements such as new tools, events, and other initiatives.
Drive household, revenue, wireless, and ARPA performance across Field Sales teams by enabling the appropriate toolkits to address key market opportunities, including GPON upgrades, Atlantic region initiatives, high-value target areas, and low-penetration MDU opportunities.
Drive ARPA growth across MDU and SFU markets in all regions.
Gather and consolidate competitive intelligence from the field and collaborate with Competitive Intelligence, Pricing, and Marketing teams.
Serve as the primary point of contact for the Home and Wireless Marketing team and represent Field Sales at cross-functional meetings.
Work with the Senior Manager on the oversight and development of field collateral and marketing materials.
Partner with senior managers to support local requirements that drive household, revenue, and wireless growth.
Support in-quarter channel performance and advocate cross-functionally to optimize channel outcomes.
Develop recommendations to assist senior management in making key business decisions.

Knowledge / Skills / Other Requirements:

5-8 years of telecommunications experience in sales or strategy-focused roles.
Proven analytical and problem-solving skills.
Strong written, verbal, and interpersonal communication skills.
Confident presence and ability to work effectively with senior management.
Excellent time management skills with the ability to manage multiple priorities.
Strong project management capabilities.
Outstanding planning, organizational, and analytical skills.
High attention to detail and strong follow-up skills.
Strategic and critical thinker with a proactive approach to problem-solving.
Self-starter with the ability to work independently and collaboratively.
Results-oriented, adaptable, and comfortable working in a dynamic environment.
Comfortable working with ambiguity.
Advanced proficiency in Microsoft Excel and PowerPoint.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification.

Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 857 York Mills Rd. (055), North York, ON Travel Requirements: None Background Check(s) Required: Canadian Criminal Record Check Posting Category/Function: Sales & Account Support Requisition ID: 341051

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Customer Experience

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More about this job

Responsibilities

The Manager of Sales Programs is responsible for driving sales support initiatives, managing program execution, and overseeing budget tracking for third-party vendors. They will collaborate with senior management to develop strategies that enhance field sales performance and resolve channel roadblocks.

Requirements

Candidates must have 5-8 years of telecommunications experience in sales or strategy-focused roles. Strong analytical, project management, and communication skills are required, along with advanced proficiency in Microsoft Excel and PowerPoint.

Skills

Sales program management
Budget tracking
Strategic planning
Analytical skills
Problem-solving
Project management
Communication
Competitive intelligence
Cross-functional collaboration
Microsoft Excel
Microsoft PowerPoint
Telecommunications
Field sales support
Stakeholder management
Data analysis

Visa sponsorship

Not detected in the job text

Keywords

Sales Programs
Telecommunications
Field Sales
Budget Tracking
Competitive Intelligence
Strategy
Project Management
Cross-functional Collaboration
ARPA
GPON
Wireless
Marketing
Data Analysis
Stakeholder Management
Program Execution
Channel Performance
Microsoft Excel
Microsoft PowerPoint
Customer Experience
Sales Support

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