Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:
Who We Are Looking For
Come be part of the team that helps ensure the safety of Canadians.
We are looking for a technically strong, collaborative professional to join our Regulatory Services team and contribute to the design, maintenance and evolution of emergency and regulatory services across the Rogers wireline and wireless networks.
The ideal candidate brings strong troubleshooting and analytical skills, hands-on experience with SIP, VoIP, IP protocols and network functions, and the ability to collaborate across technical and non-technical teams.
You are someone who can work independently in a dynamic environment, continuously learn new technologies, share knowledge with others, and help influence technical architecture, design strategies and standards.
What You Will Do
- Participate in the development and evolution of the Rogers 911 network architecture and other Canadian Emergency Services.
- Develop and maintain service access for emergency service organizations, including the Quebec Provincial Police, Ontario Provincial Police and Canadian Coast Guard.
- Monitor emergency-services industry standards and best practices, including NENA, EENA, FCC and CRTC.
- Support the engineering and development of voice, messaging and location services.
- Maintain knowledge of existing technologies and technical documentation.
- Develop technical content for internal presentations, translating complex technical issues into clear business impacts.
- Design reports and compile, assess and present 911 performance statistics as required.
- Collaborate with technical and non-technical teams to develop and deliver effective technical solutions.
- Continuously learn emerging technologies and share expertise through mentoring, workshops and internal learning sessions.
- Contribute to technology and policy decisions related to architecture, design strategies and technical standards.
- Drive lab and field trial activities in support of Proof of Concepts.
- Provide on-call support when required, including off-hours project implementations and support during emergencies, disasters and network outages.
These responsibilities apply to, but are not limited to, Rogers wireline and wireless networks.
What You Bring
- Post-secondary education or equivalent relevant experience; Professional Engineer (P.Eng.) designation preferred.
- Strong troubleshooting, problem-solving and analytical skills.
- A commitment to Diversity, Equity, Inclusion, Belonging, and Accessibility, helping create an environment where everyone feels welcomed, valued, and supported
- Experience with SIP, VoIP and IP protocols.
- Experience with Network Functions Virtualization, including VNF and CNF.
- Recent experience with network functions integration.
- Ability to manage multiple priorities in a fast-paced and dynamic technical environment.
- Ability to work independently with limited direction on day-to-day responsibilities.
- Excellent written and verbal communication skills.
- Strong collaboration skills and a team-oriented approach.
- Ability and willingness to learn new technologies and share technical knowledge with colleagues.
- Bilingual proficiency in French and English is considered an asset.
What's in it for you
Growth & Development Opportunities:
- Self-driven career development programs
- Rogers First: priority in applying to internal roles of interest
Wellness Programs:
- Employee & Family Assistance Program
- Virtual Healthcare
- Cognitive Behavioural Therapy (CBT)
- Low or no-cost fitness membership
Our commitment to diversity:
- An inclusive and diverse workplace where you can bring your whole self to work.
To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.
Schedule: Full time Shift: No Selection Length of Contract: Not Applicable (Regular Position) Work Location: 800, Gauchetiere O, Bureau 4000-Place Bonaventure - Montreal(182), Montreal, QC Travel Requirements: Up to 10% Background Check(s) Required: Criminal Record and Credit Check Posting Category/Function: Technology & Engineering Requisition ID: 340018
To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.
At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.
Posting Notes: Technology
