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Added 12 mins ago
Junior Account Executive, Carrier & Wholesale
Valley Fiber
Winnipeg, MB · Winkler, MB
Full-time
…closely with senior sales team members to identify opportunities, support customer needs, maintain account information, and contribute to revenue growth through exceptional customer service…
Added 12 mins ago
Associate, Client Service
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$45,000 to $50,000 CAD / year
Full-time
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Added 12 mins ago
Senior Manager, Client Service
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$75,000 to $85,000 CAD / year
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Added 12 mins ago
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Added 12 mins ago
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Added 40 mins ago
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Added 40 mins ago
Security Communications Coordinator
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Security Communications Coordinators (SCCs) play a vital role in maintaining oversight of alarm systems, access control, and Closed-Circuit Television (CCTV) operations in support of campus…

Rogers Communications

Sales Associate

Hamilton, ON, Canada

Posting language: English
Posted: Sep 24, 2026

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Original job description

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

What Is in It for You:

Uncapped commissions and a competitive compensation package

Up to 50% employee discounts on Rogers and Fido services

Comprehensive health benefits, parental leave top‑up, mental health coverage, and EFAP

Wealth programs: RRSP, TFSA, pension plans, and company‑matched share purchase options

Inclusive culture with strong diversity and equity-focused employee resource groups

What You Will Be doing:

Tailoring Solutions: Enhance the retail experience in our stores, providing best in class service by connecting with customers and matching their needs to our wireless, internet, TV, home phone, and Mastercard products

Sales Delivery: Finding opportunities, anticipating customer needs, and delivering on sales targets.

Customer Engagement: Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention

Brand Promotion: Representing Rogers and Fido brands in-store and at local community events.

What We’re Looking For:

Experience developing strong connections with customers and team members through clear, effective communication that drive positive outcomes and support team and business goals.

Ability to deliver against sales targets through exceptional customer service, strong product knowledge, customer focused upselling, consistently contributing to overall store performance

You can quickly adjust to changing situations and find solutions to unexpected challenges in a dynamic environment.

You can provide minimum 32 hours availability weekly, including evenings, weekends, and statutory holidays to meet customer demand and maintain strong performance results during peak times.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Part time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 999 Upper Wentworth (5317), Hamilton, ON Travel Requirements: Up to 100% Background Check(s) Required: Canadian Criminal Record Check Posting Category/Function: Retail (In Store / Hourly) & Sales and Service Requisition ID: 342653

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Retail

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More about this job

Responsibilities

Provide in-store service by understanding customer needs and recommending Rogers and Fido wireless, internet, TV, home phone, and Mastercard products. Meet sales targets through customer outreach, new customer acquisition, retention efforts, and representing the brands at local community events.

Requirements

Candidates should communicate effectively, build strong customer and team relationships, and use product knowledge and customer-focused upselling to support sales targets and store performance. Availability of at least 32 hours per week, including evenings, weekends, and statutory holidays, is required, along with successful completion of background checks and ID verification.

Skills

Customer Service
Sales
Customer Engagement
Communication
Product Knowledge
Upselling
Customer Retention
Needs Assessment
Problem-Solving
Adaptability
Teamwork
Sales Target Achievement
Brand Representation

Benefits

Uncapped Commissions
Employee Discounts
Health Benefits
Parental Leave Top-Up
Mental Health Coverage
Employee and Family Assistance Program
RRSP
TFSA
Pension Plans
Company-Matched Share Purchase Options
Employee Resource Groups

Visa sponsorship

Not detected in the job text

Keywords

Retail Sales
Wireless Products
Internet Services
Television Services
Home Phone
Mastercard Products
Customer Service
Sales Targets
Customer Retention
Customer Acquisition
Inbound Outreach
Outbound Outreach
Calls
Text Messaging
Product Knowledge
Upselling
Brand Promotion
Community Events
Background Check
ID Verification

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