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Added 11 mins ago
I
Customer Success Specialist
Interface
Belleville, ON
- Full-time
…including knowledge of product offerings, inventory controls, contract review and administration, and other departmental…
Added 11 mins ago
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Community Residential Manager
Boardwalk
Regina, SK
- Full-time
…people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for individuals who are passionate about the same. If you have previous…
Added 11 mins ago
CO
Manager, Fund Development (21-month contract)
Canadian Olympic Foundation
Toronto, ON
- Contract
Be a part of Canada’s #1 charity devoted to Olympic Athletes and high-performance sport and help take Sport Philanthropy to the next level. The Canadian Olympic Foundation (COF) is the…
Added 11 mins ago
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Regional Vice President, Personal Banking, Durham
BMO
Whitby, ON
- Full-time
…Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their…
Added 26 mins ago
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Community Residential Manager
Boardwalk
AB · Edmonton, AB
- Full-time
…people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for individuals who are passionate about the same. If you have previous…
Added 26 mins ago
SD
Customer Assistant
Sainsbury's Digital, Tech and Data
Halifax, NS
- Full-time
Our stores are at their busiest during the festive season, when customers are counting on us to help make this magical time of year truly special. To get our store teams ready, we have both…
Added 26 mins ago
K
Account Executive
Kiocafe
Toronto, ON
- Full-time
As part of a growing startup, this individual will have the opportunity to contribute directly to the company's commercial growth, develop new markets, and help shape the future of…
Added 41 mins ago
SP
Senior Sales Director - Aerospace and Defence
Solace Power
Mount Pearl, NL
- Full-time
Solace Power Inc. is seeking to hire a Senior Sales Director - Aerospace and Defence.
Added 41 mins ago
MV
Style Advisor (4 hours)
Mint Velvet
Winchester, ON
- Part-time
…excellent customer service with confidence and work well as part of a team. You’ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet…
Added 41 mins ago
Store Associate
Sherwin-Williams
Sidney, BC
…excellent customer service, while consistently meeting the store’s sales…
Added 41 mins ago
Store Associate
Sherwin-Williams
Orleans, ON
…excellent customer service, while consistently meeting the store’s sales…
Added 41 mins ago
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Marketing Manager - Poppi (1 Year Contract)
PepsiCo
Mississauga, ON
- Full-time
Lead communication and media strategy as well as the development & execution of marketing plans/activities on time and on budget
Added 41 mins ago
Service Lead | Fixed-Term Contract
Burberry
Toronto, ON · Yorkdale Mall, Onta
Daily floor supervision of sales team ensuring great customer experiences and thereby driving sales goal attainment and providing real-time performance coaching to drive the overall…
Added 56 mins ago
Q
Customer Success Operations Analyst
Quadient
Markham, ON
- $52,000 to $75,000 CAD / year
- Full-time
Sales Deal Desk experience, including quoting, CPQ, pricing approvals and contract structure.
Added 56 mins ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Belleville, ON
- Up to $17.95 CAD / hour
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 1 hour ago
B
Service Lead | Fixed-Term Contract
Burberry
Toronto, ON
- $25 to $26 CAD / hour
- Contract
Daily floor supervision of sales team ensuring great customer experiences and thereby driving sales goal attainment and providing real-time performance coaching to drive the overall…
Added 1 hour ago
MI
Program Manager (Tooling)
Magna International
Brampton, ON
- Full-time
· Preparation and/or update various reports including but not limited to Schedules / Time Line’s, FEMA, BOM, Buy Off, Feasibility, Program Status, part tolerance/process evaluations, etc.
Added 1 hour ago
B
Branch Manager
BMO
Calgary, AB
- Full-time
…Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their…
Added 1 hour ago
I
Customer Success Specialist
Interface
Belleville, ON
- Full-time
…including knowledge of product offerings, inventory controls, contract review and administration, and other departmental…
Added 1 hour ago
AC
Préposé(e) au service à la clientèle NUIT -ACT
Alimentation Couche-Tard
Saint-Calixte, QC
- Full-time
…be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description. As with all positions, the responsibilities and duties of this…
Added 1 hour ago
Sales Associate
Rogers Communications
Kitchener, ON
…commitment to doing what’s right for our customers needs, every…
Added 2 hours ago
Q
Customer Success Operations Analyst
Quadient
Markham, ON
- $52,000 to $75,000 CAD / year
- Full-time
Sales Deal Desk experience, including quoting, CPQ, pricing approvals and contract structure.
Added 2 hours ago
GG
Project Operations Manager
Gateway Group
Hamilton, ON
- Full-time
Take projects over from sales at contract signing
Added 2 hours ago
GL
Customer Solutions Specialist
goeasy Ltd.
NB · Grand-Sault/Grand Falls, NB
- Full-time
Join easyhome - Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be…
Added 2 hours ago
C
South West Ontario Account Executive - Security Solutions
Convergint
Oldcastle, ON
- Full-time
Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Account Executive – Enterprise Solutions (Security Systems), to join our amazing culture in one of…

Rogers Communications

Sales Associate

Kitchener, ON, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

What Is in It for You:

Uncapped commissions and a competitive compensation package

Up to 50% employee discounts on Rogers and Fido services

Comprehensive health benefits, parental leave top‑up, mental health coverage, and EFAP

Wealth programs: RRSP, TFSA, pension plans, and company‑matched share purchase options

Inclusive culture with strong diversity and equity-focused employee resource groups
Growth & Development Opportunities:
- Self-driven career development programs
- Rogers First: priority in applying to internal roles of interest

What You Will Be doing:

Tailoring Solutions: Enhance the retail experience in our stores, providing best in class service by connecting with customers and matching their needs to our wireless, internet, TV, home phone, and Mastercard products
Sales Delivery: Finding opportunities, anticipating customer needs, and delivering on sales targets.
Customer Engagement: Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention
Brand Promotion: Representing Rogers and Fido brands in-store and at local community events.

What We’re Looking For:

Experience developing strong connections with customers and team members through clear, effective communication that drive positive outcomes and support team and business goals.
A commitment to Diversity, Equity, Inclusion, Belonging, and Accessibility, helping create an environment where everyone feels welcomed, valued, and supported.
Ability to deliver against sales targets through exceptional customer service, strong product knowledge, customer focused upselling, consistently contributing to overall store performance
You can quickly adjust to changing situations and find solutions to unexpected challenges in a dynamic environment.
You can provide minimum 32 hours availability weekly, including evenings, weekends, and statutory holidays to meet customer demand and maintain strong performance results during peak times.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Part time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 2960 Kingsway Drive (5350), Kitchener, ON Travel Requirements: None Background Check(s) Required: Canadian Criminal Record Check Posting Category/Function: Retail (In Store / Hourly) & Sales and Service Requisition ID: 342688

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Retail

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More about this job

Responsibilities

The Sales Associate will enhance the retail experience by connecting with customers to match their needs with wireless, internet, TV, and home phone products. They are also responsible for driving sales through inbound and outbound outreach and representing the brand at local events.

Requirements

Candidates must have experience in developing strong customer connections and a proven ability to meet sales targets through exceptional service. The role requires a minimum of 32 hours of availability per week, including evenings, weekends, and holidays.

Skills

Sales delivery
Customer engagement
Brand promotion
Communication
Customer service
Upselling
Product knowledge
Problem solving
Adaptability
Teamwork

Benefits

Uncapped commissions
Employee discounts
Comprehensive health benefits
Parental leave top-up
Mental health coverage
EFAP
RRSP
TFSA
Pension plans
Company-matched share purchase options

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales
Wireless
Internet
TV
Home phone
Mastercard
Customer retention
Outreach
Brand promotion
Diversity
Equity
Inclusion
Accessibility
Upselling
Customer service

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