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Added 4 mins ago
Specialist - Engineering Change Analyst
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…necessary to effectively perform the responsibilities of the role, collaborate with employees and stakeholders, and support business operations within the local…
Added 4 mins ago
T&
Business Operations Partner
Turner & Townsend
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- Full-time
The Business Operations Partner is a key support role within the team, providing a hybrid of executive support, operational coordination, marketing/proposal development, and administrative…
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CB
Warehouse Associate
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- Full-time
…range of opportunities to meet your personal aspirations for development and advancement within a stable, growing Canadian industry…
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Retail Sales & Delivery Associate
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London, ON
The Retail Sales & Delivery Associate plays a dual role in delivering a consistent and elevated guest experience across both the retail floor and scheduled deliveries. This position is…
Added 34 mins ago
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(CAN) Gérant du service à la clientèle
Walmart
Alma, QC
- Part-time
…operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive…
Added 34 mins ago
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(CAN) Customer Service Manager
Walmart
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- Part-time
…operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive…
Added 49 mins ago
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Personal Banking Associate (Part time, 18.75h)- Jean-Talon & Querbes
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…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 49 mins ago
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…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
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Personal Banking Associate Trainee
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Personal Banking Associate Trainee (North York, Central Toronto) - Current and Future Opportunities
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Added 49 mins ago
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Project Manager, Construction
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Added 49 mins ago
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Payroll Coordinator
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $52,230 to $73,122 CAD / year
- Full-time
…Office, Store and Distribution Services Associates across the business. In this role, you'll manage a variety of payroll activities, including adjustments, manual payments, and responses to…
Added 49 mins ago
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Added 49 mins ago
Seasonal Retail Sales Associate, Champlain Mall
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Opportunity for career growth, development and promotions
Added 50 mins ago
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Warehouse Associate
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…range of opportunities to meet your personal aspirations for development and advancement within a stable, growing Canadian industry…
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Our Summer Analyst/Associate Internship program mirrors the analyst experience to give you an understanding of our business and experience project work at Charles River Associates.…
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Added 1 hour ago
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Lot Associate OpenRoad Mazda Port Moody
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…to continually learn, work hard, and take ownership of their…
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…transactional support for client specific financing solutions. This role will prepare you for a rewarding career as a Relationship Manager, Commercial Banking and strategic partner to some…
Added 1 hour ago
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The Associate, Corporate Banking supports the origination and structuring of corporate lending transactions, and coordinates with other product partners as an integral part of a larger…
Added 1 hour ago
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Temporary Sales Support Associate
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Added 1 hour ago
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Reporting to the Senior Manager, Operations, this role will serve as the primary point of contact for Salesforce and other internal business platforms. The System Administrator will manage…
Added 1 hour ago
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Added 1 hour ago
Directeur(trice) Associé(e), Construction Régionale / Associate Director, Regional Construction
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Montreal, QC
Added 2 hours ago
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Toronto, ON
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Reporting to the Director, Technology Delivery, the Associate Director, Software Engineering will establish and lead a sustainable software engineering capability that delivers secure,…

Rogers Communications

Sales Associate

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

What Is in It for You:

Uncapped commissions and a competitive compensation package

Up to 50% employee discounts on Rogers and Fido services

Comprehensive health benefits, parental leave top‑up, mental health coverage, and EFAP
Wealth programs: RRSP, TFSA, pension plans, and company‑matched share purchase options
Inclusive culture with strong diversity and equity-focused employee resource groups
Growth & Development Opportunities:
- Self-driven career development programs
- Rogers First: priority in applying to internal roles of interest
Wellness Programs:
- Employee & Family Assistance Program
- Virtual Healthcare
- Cognitive Behavioural Therapy (CBT)• Low or no-cost fitness membership
Our commitment to diversity:
- An inclusive and diverse workplace where you can bring your whole self to work

What You Will Be doing:

Tailoring Solutions: Enhance the retail experience in our stores, providing best in class service by connecting with customers and matching their needs to our wireless, internet, TV, home phone, and Mastercard products

Sales Delivery: Finding opportunities, anticipating customer needs, and delivering on sales targets.

Customer Engagement: Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention

Brand Promotion: Representing Rogers and Fido brands in-store and at local community events.

What We’re Looking For:

Experience developing strong connections with customers and team members through clear, effective communication that drive positive outcomes and support team and business goals.

A commitment to Diversity, Equity, Inclusion, Belonging, and Accessibility, helping create an environment where everyone feels welcomed, valued, and supported.

Ability to deliver against sales targets through exceptional customer service, strong product knowledge, customer focused upselling, consistently contributing to overall store performance

You can quickly adjust to changing situations and find solutions to unexpected challenges in a dynamic environment.

You can provide minimum 32 hours availability weekly, including evenings, weekends, and statutory holidays to meet customer demand and maintain strong performance results during peak times.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Part time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 220 Yonge St Unit H014 (5435), Toronto, ON Travel Requirements: Up to 10% Background Check(s) Required: Canadian Criminal Record Check Posting Category/Function: Retail (In Store / Hourly) & Sales and Service Requisition ID: 342738

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Retail

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More about this job

Responsibilities

Provide in-store service by understanding customer needs and recommending Rogers and Fido wireless, internet, television, home phone, and Mastercard products. Meet sales targets through customer outreach, acquisition, retention, and brand promotion in stores and at local community events.

Requirements

The role requires effective communication, strong customer and team relationships, product knowledge, and the ability to meet sales targets through customer-focused service and upselling. Candidates should adapt to changing situations and be available for at least 32 hours weekly, including evenings, weekends, and statutory holidays.

Skills

Customer Service
Sales
Customer Engagement
Communication
Product Knowledge
Upselling
Customer Retention
Needs Assessment
Problem-Solving
Adaptability
Teamwork
Brand Representation
Wireless Products
Internet Products
Television Products
Time Availability

Benefits

Employee Discounts
Health Benefits
Parental Leave Top-Up
Mental Health Coverage
Employee And Family Assistance Program
Retirement Savings Plans
Pension Plans
Company-Matched Share Purchase Options
Career Development Programs
Virtual Healthcare
Cognitive Behavioural Therapy
Fitness Membership

Visa sponsorship

Not detected in the job text

Keywords

Retail Sales
Wireless Services
Internet Services
Television Services
Home Phone
Mastercard Products
Customer Acquisition
Customer Retention
Sales Targets
Inbound Outreach
Outbound Outreach
Calls
Text Messaging
Customer-Focused Upselling
Product Knowledge
Community Events
Diversity, Equity, Inclusion, Belonging, And Accessibility
Criminal Record Check
Credit Background Check
Identity Verification

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