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Added 9 mins ago
OT
Client Success Services Program Manager
Open Text Corporation
Waterloo, ON
- Other
8+ years of experience in Program Management, Customer Success, Customer Experience, SaaS Operations, or related disciplines within a B2B software or cloud environment.
Added 9 mins ago
Exterior Cleaner / Groundskeeper – Mall & Parking Lot (Burnaby, BC)
Kandor
Burnaby, BC
Inspect parking lot for potholes and report to the Property Manager same day
Added 23 mins ago
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Key Holder
Tilley
Victoria, BC
- $19 to $21 CAD / hour
- Part-time
Key Holder is responsible for driving store sales and creating an outstanding customer experience for our guests. Our associates are dynamic individuals who are not only interested in…
Added 23 mins ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
Performance Metric Architecture: Experience building and managing customer success operational KPIs, delivery dashboards, and performance review cadences.
Added 23 mins ago
LC
Store Administrator, Hourly Part Time Day
Loblaw Companies Limited
Victoria, BC
- Part-time
Generate and distribute Customer AR Statements on a monthly/periodic basis.
Added 23 mins ago
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Licensed Assistant Manager Winnipeg MB, LensCrafters
LensCrafters
Winnipeg, MB
- Full-time
Previous experience in leadership position within retail & customer service industry
Added 23 mins ago
OH
Senior Sales Consultant
Olympic Homes
Winnipeg, MB
- Full-time
Reporting to the Olympic Homes General Manager, this position will work with the Sales Team to ensure each customer enjoys the experience of designing and building the home of their dreams.
Added 23 mins ago
LC
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 23 mins ago
NF
Grocery Department Manager Full Time Day
No Frills
Calgary, AB
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 23 mins ago
LC
Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Pembroke, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 23 mins ago
NF
Apparel Department Manager Part Time Day
No Frills
Calgary, AB
- Part-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 23 mins ago
SH
Project Manager External
Siemens Healthineers
Kitchener, ON
- Full-time
Travel to visit project sites to validate status, address issues and collaborate positively with customer, contractor and MIV. Room planning in cooperation with the Siemens Planning…
Added 23 mins ago
SH
Project Manager External
Siemens Healthineers
Cambridge, ON
- Full-time
Travel to visit project sites to validate status, address issues and collaborate positively with customer, contractor and MIV. Room planning in cooperation with the Siemens Planning…
Added 23 mins ago
TH
Physician Billing Specialist, Peri-Operative Services
The Hospital for Sick Children
Toronto, ON
- Full-time
…and interventional radiology. You will work closely with your Manager and the Director, the physicians in Perioperative Services and the professional billing team to ensure accurate billing…
Added 23 mins ago
SM
Clerical Assistant Clinics Hemodialysis Unit
St. Michael's Hospital
Toronto, ON
- Temporary
Reporting directly to the Clinical Leader/Manager, the Clerical Assistant will be responsible for performing a broad range of administrative, secretarial, word processing and business…
Added 23 mins ago
SH
Project Manager External
Siemens Healthineers
Oakville, ON
- Full-time
Travel to visit project sites to validate status, address issues and collaborate positively with customer, contractor and MIV. Room planning in cooperation with the Siemens Planning…
Added 23 mins ago
MI
Building Manager
Madison Industrial Group
Vancouver, BC
- Full-time
The Building Manager oversees the daily operations, maintenance, and tenant relations for a portfolio of multi-family apartment buildings, ensuring properties are well-maintained, safe, and…
Added 23 mins ago
SH
Project Manager External
Siemens Healthineers
Mississauga, ON
- Full-time
Travel to visit project sites to validate status, address issues and collaborate positively with customer, contractor and MIV. Room planning in cooperation with the Siemens Planning…
Added 23 mins ago
SH
Assistant Manager II
Sunglass Hut
Vaughan, ON
- Full-time
…We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and…
Added 23 mins ago
L
Licensed Assistant Manager Brampton, ON-LensCrafters
LensCrafters
Brampton, ON
- Full-time
Previous experience in leadership position within retail & customer service industry
Added 24 mins ago
Medical Office Assistant/Receptionist, Urgent Primary Care Centre - Chilliwack
Fraser Health
Chilliwack, BC
Reporting to the Manager, Clinical Operations or designate, this position provides administrative day-to-day support to the Urgent Primary Care Centre (�UPCC� or �Centre�), and as the first…
Added 24 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Shawinigan, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 24 mins ago
W
(CAN) Front End Checkout Team Associate (LC)-Part Time Cashier**
Walmart
Vaughan, ON
- Part-time
To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty. The associate is over the age of 18 and has…
Added 38 mins ago
UO
CNC Machinist Technician
University of Waterloo
Waterloo, ON
- Full-time
Report all safety and personnel conflict related issues to the EMS manager.
Added 38 mins ago
UO
Admissions Coordinator
University of Waterloo
Waterloo, ON · Ira G. Needles Hall
- Full-time
This is a Career Path position. The final level will be determined based on demonstrated skills and experience.

Rogers Communications

Senior Technical Delivery Manager - Web & Cloud Platforms

Toronto, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 22, 2026

Original job description

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we're looking for:

As Senior Technical Delivery Manager, you will build and lead high-performance engineering teams that deliver and run our Web, Services, Middleware and Cloud Native platforms. You will own the full lifecycle, from strategy and architecture through delivery and day-to-day operations, using modern technologies such as React, Angular, Node.js, Java/Spring Boot and .NET, deployed on AWS, Azure or Google Cloud with Kubernetes and serverless services.

This is a leadership role with two equal mandates: drive innovation at the core of how we build, and achieve operational excellence in how we run. You will set engineering direction, grow managers and senior engineers, and deliver industry-standard, secure and scalable solutions that let our customers self-serve. You will partner with senior leadership to align technology investment with business outcomes.

What you'll do:

Build, lead and grow high-performance delivery teams, including managers and technical leads.
Own the strategy and roadmap for Web, Services, Middleware and Cloud Native platforms.
Drive innovation by evaluating emerging technologies and scaling proven ideas into production.
Deliver large programs end to end, on time, on budget and against clear KPIs.
Oversee architecture, integration and code quality to industry standards, including APIs, microservices and GraphQL.
Lead cloud-native build and migration, with strong DevOps, automation and cost control.
Embed secure authentication and SSO across applications, working with security and identity teams.
Own operational excellence: availability, SLOs, incident management, monitoring and root cause analysis.
Partner with Product, Design, Data, Security and Operations, and present strategy and trade-offs to senior leadership.

What you need to succeed

Cloud experience (required): hands-on depth with at least one major cloud platform (AWS, Azure or GCP), including PaaS, containers and Kubernetes, serverless and cloud-native architecture patterns.
Proven record of building and leading high-performance engineering teams, including managing managers, in an enterprise environment.
Strong expertise across web application frameworks (React, Angular or Vue on the frontend; Node.js, Java/Spring Boot on the backend), backend services and APIs, microservices and middleware.
Solid knowledge of integration and middleware technologies: API gateways, messaging and event streaming, ESB and iPaaS.
Deep understanding of industry standards for connecting domain services, microservices and experience-layer services such as GraphQL and REST.
Mature DevOps and SRE practice: CI/CD, infrastructure as code, observability, SLOs and incident management.
Strong leadership in Agile delivery at scale, with a track record of shipping quickly without compromising quality or stability.
Data-driven, KPI-focused approach, using tools such as 5-why analysis, A/B testing and performance benchmarking.
Ability to balance innovation with operational stability, cost and risk.
Excellent communication, with the ability to influence senior leaders and translate complex engineering topics into business value.
Curiosity, creativity and a bias for action when tackling complex problems.

Nice to have

Knowledge of authentication and identity platforms, such as Okta, Microsoft Entra ID, Ping Identity, ForgeRock or Auth0.
Experience implementing SSO and identity federation using OAuth 2.0, OpenID Connect and SAML.
Familiarity with customer identity (CIAM), MFA and zero-trust security models.
Relevant certifications, such as a cloud architect certification, Kubernetes (CKA/CKAD) or SAFe.

What you bring:

Bachelor's or Master's degree in Computer Science, Engineering or a related technical field.
10+ years of experience in software engineering and technical delivery, including 5+ years leading engineering teams and 3+ years managing managers or multiple squads.
Proven delivery of web, services, middleware and cloud-native solutions at enterprise scale.
A track record of running production platforms with measurable gains in reliability, performance and cost.
A passion for digital transformation and a demonstrated ability to deliver innovative solutions that improve customer experience.

What’s in it for you?
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

Competitive salary & annual bonus.
Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
Paid time off for volunteering.
Company matching contributions to charities you support.
Growth & Development Opportunities:
- Self-driven career development programs.
- Rogers First: priority in applying to internal roles of interest.
Wellness Programs:
- Employee & family assistance program.
- Virtual Healthcare.
- Cognitive Behavioural Therapy (CBT).
- Low or no-cost fitness membership.
Our commitment to diversity:
- An inclusive and diverse workplace where you can bring your whole self to work.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: Up to 10% Background Check(s) Required: Canadian Criminal Record Check Posting Category/Function: Digital & eCommerce Requisition ID: 344310

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Technology

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More about this job

Responsibilities

You will build and lead high-performance engineering teams to deliver and operate web, services, middleware, and cloud-native platforms. You are responsible for the full lifecycle of these platforms, from strategy and architecture to operational excellence and business alignment.

Requirements

Candidates must have over 10 years of experience in software engineering and technical delivery, with at least 5 years in leadership roles. Strong hands-on expertise in cloud platforms, modern web frameworks, and enterprise-scale delivery is required.

Skills

Cloud architecture
Engineering leadership
Software engineering
DevOps
SRE
Kubernetes
Microservices
API management
GraphQL
Agile delivery
Cloud-native platforms
Middleware
Incident management
Observability
Infrastructure as code
Identity management

Benefits

Competitive salary
Annual bonus
Health and dental benefits
Pension plan
RRSP
TFSA
Stock matching programs
Employee discounts
Paid time off for volunteering
Charity matching
Career development programs
Employee and family assistance program
Virtual healthcare
Cognitive behavioural therapy
Fitness membership

Visa sponsorship

Not detected in the job text

Keywords

Cloud-native
AWS
Azure
Google Cloud
Kubernetes
React
Angular
Node.js
Java
Spring Boot
.NET
GraphQL
REST
CI/CD
Infrastructure as code
Observability
Okta
Microsoft Entra ID
OAuth 2.0
OpenID Connect
SAML
Agile
Digital transformation
Middleware
API Gateway
Microservices
SRE
DevOps
Enterprise scale
Technical delivery

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