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Added 22 mins ago
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Cost Assurance Specialist/ Cost Manager
Gleeds
Toronto, ON
- Full-time
We are seeking a Cost Assurance Specialist/Cost Manager to support one of our major infrastructure projects in Canada. This role will provide commercial, financial, cost management and cost…
Added 8 hours ago
I
Technology Lifecycle Services Renewals Sales Specialist Intern – Entry Level Sales Program 2027
IBM
Calgary, AB
- $82,875 to $117,000 CAD / year
- Full-time
…challenges. As a Technical Lifecycle Services Renewals Sales Specialist, you will create demand, build trusted client relationships, and connect customers with IBM solutions across AI,…
Added 8 hours ago
I
Technology Lifecycle Services Renewals Sales Specialist Intern – Entry Level Sales Program 2027
IBM
Ottawa, ON
- $82,875 to $117,000 CAD / year
- Full-time
…challenges. As a Technical Lifecycle Services Renewals Sales Specialist, you will create demand, build trusted client relationships, and connect customers with IBM solutions across AI,…
Added 12 hours ago
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IT Solutions & Partner Specialist
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $80,000 to $90,000 CAD / year
We are seeking experienced IT Solutions & Partner Specialist to join our IT team. This is a hands-on technical role responsible for resolving complex escalations, supporting and improving…
Added 14 hours ago
MC
Level 2 3 Network Administrator & Projects Specialist (35949)
Myticas Consulting
Ottawa, ON
- Full-time
…delivers advanced IT solutions across cloud, cybersecurity, infrastructure and digital…
Added 14 hours ago
MC
IT Operations & Systems Support Specialist (34762)
Myticas Consulting
Ottawa, ON
- Contract
IT Systems Support Specialist – Technology & Infrastructure
Added 14 hours ago
MC
DevOps Specialist - Kubernetes (35700)
Myticas Consulting
Ottawa, ON
- Full-time
We are looking for an experienced IT Specialist with strong Kubernetes expertise to manage, support, and optimize containerized applications and infrastructure. The ideal candidate will…
Added 16 hours ago
A
Business Development Specialist (Relocation to Saudi Arabia is required.)
aramco
Calgary, AB
- Full-time
We are seeking a Business Development Specialist to join our Downstream Origination Department.
Added 18 hours ago
SA
Finance Manager
STAN AI
Toronto, ON · North York, ON
- $105,000 to $130,000 USD / year
- Full-time
…Finance systems (billing, sales tax, spend management, reporting infrastructure), bringing a curious, AI-forward mindset to automating recurring processes and surfacing insights…
Added 20 hours ago
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Application Specialist
Flowstar
Truro, NS
- Full-time
Experience in process equipment, project estimating, consulting engineering, municipal infrastructure, etc.
Added 21 hours ago
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Structural BIM Designer
HDR
Vancouver, BC
- Full-time
…Engineering Services Group, you’ll help design the critical infrastructure that supports the digital age and shapes the spaces where people work, connect, and thrive. From high-performance…
Added 22 hours ago
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Structural BIM Designer
HDR
Vancouver, BC
- Full-time
…Engineering Services Group, you’ll help design the critical infrastructure that supports the digital age and shapes the spaces where people work, connect, and thrive. From high-performance…
Added 1 day ago
AT
Revenue Accounting Specialist
Aurora Towers
Montreal, QC
- Full-time
Aurora Towers (“Aurora”) is a telecommunications infrastructure company backed by CVC DIF, a leading global infrastructure private-equity investor. Aurora builds, owns, and operates…
Added 1 day ago
TC
Health and Safety Specialist
Toromont Cat
Pointe-Claire, QC · Concord, ON
- Full-time
Toromont Cat is seeking a Health and Safety Specialist to join our team in Toronto or Pointe Claire. The Health and Safety Specialist will play a key role in elevating and continuously…
Added 1 day ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Security Specialist – Intermediate with strong hands-on expertise in Continuous Threat Exposure Management (CTEM), vulnerability management, DevSecOps,…
Added 1 day ago
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Health, Safety and Environment Specialist and Project Management Assistant
Artelia
Montreal, QC
- Full-time
Compliance Monitoring: The Specialist shall ensure that all technical obligations and regulations related to environmental, social, health, and safety aspects are strictly complied with by…
Added 1 day ago
AC
Health, Safety and Environment Specialist and Project Management Assistant
Artelia Canada
Montreal, QC
- Full-time
Compliance Monitoring: The Specialist shall ensure that all technical obligations and regulations related to environmental, social, health, and safety aspects are strictly complied with by…
Added 1 day ago
SC
Machine Learning Specialist – Cybersecurity Products
StreamScan Cybersecurity
Montreal, QC
- Full-time
…defense for organizations in defense, aerospace, and critical infrastructure. Since 2011, the company has focused on proactive threat detection and rapid incident response, powered by…
Added 2 days ago
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HSE Specialist
Worley
AB · Edmonton, AB
- Full-time
Added 2 days ago
RB
Senior Security Specialist - Cloud Red Team(Global Security)
Royal Bank of Canada
Toronto, ON
- Full-time
Intermediate experience working with orchestration and configuration management systems such as Ansible or Puppet, and infrastructure-as-code systems such as CloudFormation or Terraform,…
Added 2 days ago
Legal Counsel - FinTech
Ebury
Toronto, ON
Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
Added 2 days ago
CG
Technical Specialist - Industrial
CSA Group
Toronto, ON
- $4,566.41 CAD / week
- Full-time
The Technical Specialist serves as a technical-commercial leader supporting the growth of CSA Group's Data Center and Industrial Equipment business. This role partners closely with Business…
Added 2 days ago
A
Gestionnaire De Projets En Construction
Actalent
Montreal, QC
- $40 to $60 CAD / hour
- Contract
Added 2 days ago
Customer Data & Identity Specialist
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
The Customer Data & Identity Specialist is responsible for defining, maintaining, and optimizing the unified customer profile across the organization’s CDP. This role owns the data schema,…
Added 2 days ago
HA
HVAC/Maintenance Technician
Hotel Arts Group
Calgary, AB
- $28 CAD / hour
- Full-time
…the safe, reliable, and efficient operation of Hotel Arts' infrastructure, ensuring an exceptional experience for our guests while protecting the long-term integrity of our…

Rogers Communications

Sr Delivery Specialist

Montreal, QC, Canada

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Job details

Posting language: English
Posted: Sep 28, 2026

Original job description

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

***Role requires to be present in office 5 days

The Senior Delivery Specialist (SDS) is responsible for proactive management of customer orders and communication of defined milestones to both internal and external customers ensuring that customer delivery requirements are executed within defined milestones.

The SDS is accountable for leading the deployment of technically complex projects. Accountabilities include deployment of critical networks that require clear technical understanding of Ethernet technology and topology, wavelength & deployment of dependent network equipment, IP technology, SIP, Unified Communications, Managed Wi-Fi, IoT, and complex wireless onboarding.

Responsibilities:

Validate order requests for technical quality vetting order requirements against standard product offers. If nonstandard, accountable for ensuring the appropriate approvals have been granted and required resources necessary for deployment are engaged.
Responsible for gathering order information to perform order entry into the Rogers systems and project managing the life cycle of an order
Relay technical design detail to implementation provisioning resources.
Facilitate internal and external Kick off and status meetings and oversee project critical paths
Define schedule and delivery plans to communicate with customers and assess risk factors
Ensure compliance with escalation and expedite management processes to ensure effective management, tracking, escalation, and timely resolution for escalated and expedite requests.
Demonstration of ownership and accountability in all job functions including (but not limited to) management of all communication and delivery tasks during the service provisioning lifecycle, coordination of Test and Turn up and final hand off services
Responsible for order fulfillment and administration for Business customer orders, ensuring that orders to cash procedures are executed with a goal of shortening the interval cycle to achieve billing.
Manage Mac-D requests for installed R4B services
Provide added value through tracking of all activity and acting as the liaison between Rogers and our Business Customers

Build customer relationships by providing prompt and exceptional service through communication and delivery.
Set expectations and hold people accountable; promote teamwork through open and honest conversations
Take accountability and appropriate action to efficiently resolve issues
Establish and maintain cross-functional relationships within Rogers departments

Qualifications:

Understand the fundamentals and be able to implement integrated project/program strategies, CAPM, PMP certification an asset.
Knowledge of Ethernet technology and topology, IP technology, SIP, MPLS, Wi-Fi, Unified communications, Wireless technology and infrastructure.
Solid understanding of telecommunications services and equipment.
Three – five years’ experience in a telecommunications operation related field or environment
Knowledge of Rogers Business services, products and procedures
Post-Secondary education in a related technology or telecommunications field.
ITIL Certification is an asset.
Proficient in Microsoft Word and Excel.
Proven and demonstrated leadership skills.
Demonstrated excellent communication with technical and management staff, both verbal and written.
A strong sense of teamwork and willingness to work in an ever-changing environment.
Excellent presentation and communication skills.
Entrepreneurial attitude and an ability to work with little supervision in a fast-paced environment
Strong organizational skills
Software skills: Microsoft Office, AS400, INSIS, Salesforce, V21, SGI, EWP
Must be self-motivated, creative, and able to work as part of a team
Core Competencies: Customer Focus; Teamwork; Communication; Accountability; Innovation
Bilingualism (English/ French) is an asset.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 800, Gauchetiere O, Bureau 4000-Place Bonaventure - Montreal(182), Montreal, QC Travel Requirements: Up to 10%

Background Check(s) Required:

Posting Category/Function: Project Management & Coordination Requisition ID: 338369

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Rogers Business

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More about this job

Responsibilities

Manage customer orders and communications throughout the service-provisioning lifecycle, coordinating technical deployment, milestones, schedules, escalations, testing, and final handoff. Lead complex telecommunications projects, fulfill and administer business customer orders, and build strong relationships across customers and internal teams.

Requirements

Requires three to five years of experience in a telecommunications operations-related environment, post-secondary education in a related technology or telecommunications field, and knowledge of telecommunications services, equipment, and network technologies. Strong project coordination, communication, leadership, organization, and teamwork skills are required; CAPM/PMP and ITIL certifications are assets, and English-French bilingualism is an asset.

Skills

Project Management
Order Management
Telecommunications
Ethernet
IP Networking
SIP
MPLS
Unified Communications
Wi-Fi
Wireless Technology
Customer Service
Risk Management
Stakeholder Communication
Microsoft Office
Leadership
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Telecommunications
Project Management
Order Fulfillment
Order-to-Cash
Ethernet
Network Topology
Wavelength
IP Technology
SIP
MPLS
Unified Communications
Managed Wi-Fi
Internet of Things
Wireless Technology
Network Deployment
Service Provisioning
Risk Management
Escalation Management
CAPM
PMP
ITIL
Microsoft Word
Microsoft Excel
AS400
INSIS
Salesforce
V21
SGI
EWP

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