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Added 8 mins ago
MR
Director, Total Rewards
Meridia Recruitment Solutions, a KBRS Company
Saint John, NB
- Full-time
Meridia Recruitment Solutions has partnered with Ocean Capital, to recruit a Director, Total Rewards to join their growing and developing teams in Halifax, NS or Saint John, NB.
Added 24 mins ago
O
Director HR Systems & Payroll
OLG
Sault Ste. Marie, ON · Toronto, ON · York Mills Office
- Full-time
The Director, HR Systems & Payroll is accountable for optimizing the employee experience through the effective management of Workday and the broader HR technology ecosystem, including…
Added 24 mins ago
O
Director IT Business Management
OLG
Sault Ste. Marie, ON · Toronto, ON · Foster Drive Office
- Full-time
…(EIT) plans, allocates and governs technology investment. The Director orchestrates EIT's integrated business-management rhythm, connecting strategy, annual planning, portfolio governance,…
Added 37 mins ago
KC
Associate Director, Development
KingSett Capital
Toronto, ON
- Full-time
Compliance & Governance: Ensure modeling and automation systems align with internal controls, compliance policies, and data governance standards.
Added 37 mins ago
BR
Business Analyst, Operational Strategy
Brookfield Renewable N.A.
Gatineau, QC
- Full-time
Reporting to the Director, Operational Strategy, the Business Analyst serves as a key liaison between business stakeholders, technology teams, and operational groups. This role is…
Added 39 mins ago
SL
Director, Domain Enterprise Architect, RPA and Intelligent Automation
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
Reporting to the Assistant Vice President, Enterprise Architecture, Core Platforms, the Director, Domain Enterprise Architect, RPA and Intelligent Automation leads the architecture for Sun…
Added 39 mins ago
SL
Director, Domain Enterprise Architect, Technology Modernization and Cloudification
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
Reporting to the Assistant Vice President, Enterprise Architecture, Core Platforms, the Director, Domain Enterprise Architect, Technology Modernization and Cloudification leads the…
Added 39 mins ago
SL
Executive Compensation Consultant
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
Reporting to the Director, Executive Compensation, the Executive Compensation Consultant enables the Total Rewards, HR and enterprise strategies by supporting all aspects of Sun Life’s…
Added 39 mins ago
CP
Master Data & Analytics Lead – Supply Chain
Champion Petfoods
AB · CPE-Champion Petfoods Holding Inc. (Edmonton)
- Full-time
The Lead plays a critical role in bridging data governance, systems integration testing, and strategic business partnering across PMO, Regulatory Affairs, Customer Experience, and…
Added 39 mins ago
D
Senior Manager, HR Technology & Delivery
dentalcorp
Toronto, ON · Support Centre - Toronto Office
- Full-time
Present recommendations and delivery implications to the Director and relevant governance forums.
Added 39 mins ago
Director, Executive Operations
Government of Alberta
AB
The Director, Executive Operations role under the Chief Operating Officer (COO), Primary and Preventative Health Services, provides the opportunity to expand and enhance your background and…
Added 55 mins ago
S
Director, Deployment Operations
Solink
Remote, Canada
- $156,696 to $195,870 CAD / year
- Full-time
- Remote
…detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational…
Added 1 hour ago
SL
Director, Domain Enterprise Architect, RPA and Intelligent Automation
Sun Life Québec
Montreal, QC
- Full-time
Reporting to the Assistant Vice President, Enterprise Architecture, Core Platforms, the Director, Domain Enterprise Architect, RPA and Intelligent Automation leads the architecture for Sun…
Added 1 hour ago
T|
Integration Platform Manager
TALTEK | TALENT in TECHNOLOGY
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are looking for an Integration Platform Manager for one of our clients in Montreal area. Reporting to the Director, Integration Services, the Integration Platform Manager is responsible…
Added 1 hour ago
S
AI Workflow & Operations Intern
Semtech
Richmond, BC
- Full-time
…within Sales Operations. You will work directly with the Senior Director of Global Sales Operations to design, test, and document AI-enabled workflows that improve efficiency, consistency,…
Added 1 hour ago
Manager, Simulation Strategy and Health Technologies
Mohawk College
Hamilton, ON
Reporting to the Director, Research & Administration, the Manager, Simulation Strategy & Health Technologies provides strategic and operational leadership for simulation, immersive…
Added 1 hour ago
NB
Analyst or Associate Financial Resource Management
National Bank of Canada
Montreal, QC
- Full-time
Represent the team in governance forums such as the Tax Capability Sync and the Client Onboarding and Management Capability Sync.
Added 1 hour ago
NB
Senior Director Benefits Governance
National Bank of Canada
Montreal, QC
- Full-time
As Senior Director, Benefits Governance, you define the strategic direction and oversee the evolution of the Bank’s employee benefits offering. As a recognized leader in the field, you act…
Added 1 hour ago
Director, Fraud Management
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
The Director, Fraud Management helps business leaders prevent, detect, respond to and learn from fraud events by embedding clear accountabilities, effective controls and practical…
Added 1 hour ago
SC
Bilingual Director, Client Growth (70309772)
Sodexo Canada Ltd
Halifax, NS
- $110,000 to $140,000 CAD / year
- Full-time
Grow your career with a company that shares your passion! Sodexo has an exciting new opportunity to join as our next Director, Client Growth in Montreal and Eastern Canada.
Added 2 hours ago
O
Director HR Systems & Payroll
OLG
Sault Ste. Marie, ON
- Full-time
The Director, HR Systems & Payroll is accountable for optimizing the employee experience through the effective management of Workday and the broader HR technology ecosystem, including…
Added 2 hours ago
R
Senior Director, CFO Controls Office
RBC
Toronto, ON
- Full-time
Business Perspective, Client Counseling, Data Gathering Analysis, Decision Making, Fraud Management, Internal Controls, Organizational Governance, Process Management, Risk Management,…
Added 2 hours ago
PB
Director, Data and Insights
Pacific Blue Cross
Burnaby, BC
- $122,400 to $183,600 CAD / year
- Full-time
If your experience includes roles such as Director of Data & Analytics, Director of Business Intelligence, Head of Data & Insights, Director of Data Governance, Director of Enterprise…
Added 2 hours ago
O
Director HR Systems & Payroll
OLG
Toronto, ON
- Full-time
The Director, HR Systems & Payroll is accountable for optimizing the employee experience through the effective management of Workday and the broader HR technology ecosystem, including…
Added 2 hours ago
CP
Master Data & Analytics Lead – Supply Chain
Champion Petfoods
AB · Greater Edmonton Metropolitan Area
- Full-time
The Lead plays a critical role in bridging data governance, systems integration testing, and strategic business partnering across PMO, Regulatory Affairs, Customer Experience, and…

Rogers Communications

Sr Product Manager

Toronto, ON, Canada

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Job details

Experience: At least 5 years of experience in digital delivery of self-serve platforms, with a strong preference for backgrounds in financial services.
Posting language: English
Posted: Sep 25, 2026

Original job description

Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.

Who we are looking for:

We are on the lookout for a seasoned Senior Product Manager to spearhead our self-serve digital platforms. In this role, you will be the product owner for both Mobile App and Web experiences, working collaboratively with solution managers, project managers, Business Systems Analysts (BSAs), other product owners, and business stakeholders. Your mission is to streamline access to Credit Card Services for Rogers Bank customers across web and mobile channels. These platforms are groundbreaking - we're establishing new IVR systems and digital platforms. Your role is pivotal in our digital journey - as we grow, you will be instrumental in enhancing customer satisfaction, boosting operational efficiency, and shaping our long-term technology roadmap.

What you'll do:

Lead the full lifecycle of self-serve platforms, from ideation to launch, ensuring alignment with strategic goals and a deep understanding of detailed requirements.
Create impeccable Jira stories that capture the business need as well as the requirements to successfully deploy key capabilities across our digital platforms
Manage the backlog, work on key projects, and ensure work is prioritized based on business need and ROI on an ongoing basis.
Actively engage in the technical aspects of self-serve platform development, working in close partnership with IT and web development teams to deliver customer-centric and technologically robust solutions.
Exhibit a strong technical acumen, understanding the intricacies of digital platform development, even though direct technical expertise is not a prerequisite.
Collaborate effectively across departments, including Marketing, Sales, and Digital Marketing, to align platform functionalities with business strategies and customer experience goals.
Define and closely monitor Key Performance Indicators (KPIs) to measure platform effectiveness, customer satisfaction, and operational efficiency, with an eye for detail and technical performance.
Consistently analyze platform performance with a technical lens, initiating improvements to enhance user experience and maintain high service standards.
In partnership with our Compliance and Governance teams, ensure that products meet financial regulations and industry standards, and implement robust risk management strategies to safeguard platform integrity and customer data.
In partnership with the project manager, ensure that programs adhere to budget, deliver on committed timelines, and have high-quality outputs, while managing changes and resource allocation to meet evolving project demands and business objectives.
Stay abreast of the latest trends in digital technology, telecommunications, and banking, leveraging these insights to keep Rogers Bank at the forefront of innovation.

What you bring:

At least 5 years of experience in digital delivery of self-serve platforms, with a strong preference for backgrounds in financial services.
Proven track record in leading sizable technology programs, integrating diverse elements like call center operations, marketing, regulatory compliance, privacy considerations, and technology.
Demonstrated experience working within a PMO framework, showcasing strong analytical capabilities and a commitment to data-driven decision-making.
Proficiency in managing teams using both Agile and Waterfall methodologies, with the ability to handle complex projects within an enterprise delivery model.
Experience specifically in building new platforms that replace legacy systems, including expertise in requirements gathering, prioritization, and change management.
Deep understanding of customer service principles, current technology trends, and product ownership, especially in the contexts of telecommunications and banking.
Adaptability to fast-paced and evolving work environments, and agility in adjusting strategies and approaches as needed.
Exceptional leadership, communication, and interpersonal skills, with the ability to lead and inspire teams.
A strong alignment with our company’s values, fostering a positive, inclusive, and collaborative work culture.
Ability to work effectively with diverse teams and cultivate an environment of openness and continuous learning

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

Competitive salary & annual bonus
Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
Paid time off for volunteering
Company matching contributions to charities you support
Growth & Development Opportunities:
- Self-driven career development programs (E.g. MyPath program)
- Rogers First: priority in applying to internal roles of interest
Wellness Programs:
- Homewood employee & family assistance program
- Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
- Low or no-cost fitness membership with access to virtual classes
Our commitment to the environment and diversity:
- Work for an organization committed to environmental protection
- Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

If you are selected to move forward in the recruitment process, here is what you can expect:

15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: None Background Check(s) Required: Criminal Record and Credit Check Posting Category/Function: Banking & Operations Requisition ID: 323301

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Corporate

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More about this job

Responsibilities

Lead the full lifecycle of self-serve digital platforms, including mobile and web experiences, from ideation to launch. Collaborate with cross-functional teams to define requirements, manage backlogs, and ensure platform performance aligns with business goals and regulatory standards.

Requirements

Requires at least 5 years of experience in digital delivery of self-serve platforms, preferably within the financial services sector. Candidates must demonstrate proficiency in Agile and Waterfall methodologies, strong leadership skills, and experience managing complex technology programs.

Skills

Product management
Digital platforms
Financial services
Agile
Waterfall
Jira
Project management
Stakeholder management
Requirements gathering
Backlog management
KPI tracking
Risk management
Compliance
Technical acumen
Customer experience
Strategic planning

Benefits

Competitive salary
Annual bonus
Health and dental benefits
Pension plan
RRSP
TFSA
Stock matching programs
Employee discounts
Paid time off for volunteering
Charity matching
Career development programs
Employee and family assistance program
Virtual therapy sessions
Fitness membership

Visa sponsorship

Not detected in the job text

Keywords

Product Manager
Financial Services
Digital Platforms
Mobile App
Web Experience
Jira
Agile
Waterfall
KPI
Compliance
Governance
Project Management
Backlog Management
Telecommunications
Banking
Customer Satisfaction
Operational Efficiency
Risk Management
Strategic Roadmap
Digital Transformation

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