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Added 6 mins ago
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Services Lead, Stores - Full Time
sephora.com
Calgary, AB
- $20 to $23.55 CAD / hour
- Full-time
Visual Merchandising. Support the Operations team by ensuring that all merchandising concepts and visuals on the sales floor are within company standard. Keep the sales floor look and feel…
Added 6 mins ago
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Regulatory & Compliance Manager, Canada
Source Energy
AB · Calgary, AB
- Full-time
Position Summary: The Regulatory & Compliance Manager, Canada is responsible for ensuring compliance with environmental, transportation, safety, and regulatory requirements across the…
Added 6 mins ago
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Manager, Community Relations and Retail Operations
Northwestel
Yellowknife, NT
- Full-time
The Manager, Community Relations and Retail Operations is accountable for retail sales performance, customer experience, employee leadership, store operations, local market support, and…
Added 6 mins ago
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Financial Analyst
Northwestel
Yellowknife, NT · Whitehorse, YT
- Full-time
The Financial Analyst, reporting to the Sr Manager, Finance, Budgeting & Reporting, supports the budgeting, forecasting and monthly financial reporting requirements of the organization.…
Added 6 mins ago
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Warehouse Associate
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NS · Dartmouth, NS
- Full-time
Support Front Counter Retail Sales and assist walk-in customers when needed.
Added 21 mins ago
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Health Services Manager - Rehabilitation Services, Social Work, Ambulatory Care
Nova Scotia Health Authority
New Glasgow, NS
- Full-time
…enhance patient experience and outcomes. The Health Services Manager oversees the day-to-day operations of integrated, multidisciplinary services across multiple sites in Pictou County,…
Added 21 mins ago
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Green - Programmer/Analyst
FuntoNetwork Consulting
Ottawa, ON
- $65 to $139 USD / hour
- Contract
…review, application submission, payment tracking, and consultant…
Added 21 mins ago
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Green - Business Analyst
FuntoNetwork Consulting
Ottawa, ON
- $65 to $139 USD / hour
- Contract
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Added 21 mins ago
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Vice President, Operations
DMC Recruitment Group
Steinbach, MB
- Full-time
…for the people, processes, infrastructure and systems that support the organization. The VP of Operations will help ensure E.G. Penner continues to deliver the quality, reliability and…
Added 21 mins ago
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Green - Project Executive
FuntoNetwork Consulting
Ottawa, ON
- $65 to $139 USD / hour
- Contract
…review, application submission, payment tracking, and consultant…
Added 21 mins ago
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Green - Business Consultant
FuntoNetwork Consulting
Ottawa, ON
- $65 to $139 USD / hour
- Contract
…review, application submission, payment tracking, and consultant…
Added 21 mins ago
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Green - Technology Architect
FuntoNetwork Consulting
Ottawa, ON
- $65 to $139 USD / hour
- Contract
…review, application submission, payment tracking, and consultant…
Added 21 mins ago
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Green - Project Manager
FuntoNetwork Consulting
Ottawa, ON
- $65 to $139 USD / hour
- Contract
…review, application submission, payment tracking, and consultant…
Added 21 mins ago
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Green - Application/Software Architect
FuntoNetwork Consulting
Ottawa, ON
- $65 to $139 USD / hour
- Contract
…review, application submission, payment tracking, and consultant…
Added 21 mins ago
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Green - Quality Assurance Specialist
FuntoNetwork Consulting
Ottawa, ON
- $65 to $139 USD / hour
- Contract
…review, application submission, payment tracking, and consultant…
Added 21 mins ago
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Base Administrator
Jazz Aviation LP
Vancouver, BC
- Full-time
Provide and coordinate support for Flight Operations, Inflight Services Management and operating crews on an ongoing basis.
Added 21 mins ago
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Green - Information Management Architect
FuntoNetwork Consulting
Ottawa, ON
- $65 to $139 USD / hour
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…review, application submission, payment tracking, and consultant…
Added 21 mins ago
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REEV Operations Sr Executive
Philip Morris International
Toronto, ON
- Full-time
The REEV Operations Sr Executive supports the Digital Operations team by coordinating initiatives across the REEV ecosystem. You will keep day-to-day operations running smoothly, connect…
Added 21 mins ago
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Green - Senior Programmer/Analyst
FuntoNetwork Consulting
Ottawa, ON
- $65 to $139 USD / month
- Contract
…review, application submission, payment tracking, and consultant…
Added 21 mins ago
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Product Designer, Connect Risk
Stripe
Toronto, ON
- Full-time
…greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing…
Added 21 mins ago
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Contract Manager
Hitachi Rail
Toronto, ON
- Full-time
Support Project Manager with proper negotiation and management of variation orders to maximize returns.
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Maintenance Tech - Millwright
Refresco
Calgary, AB
- Full-time
Perform additional maintenance-related duties as required to support plant operations.
Added 21 mins ago
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Project Manager - Customer Projects
AltaLink
Calgary, AB
- Full-time
AltaLink’s Operations – Project Development team is actively seeking a Project Manager to lead, manage and develop customer projects from initial requests through permitting with the…
Added 35 mins ago
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Retail Manager - Whistler
MEC
Whistler, BC
- $56,000 to $69,900 CAD / year
- Full-time
Reporting to the General Manager, you will lead teams, coach and develop staff, drive operational excellence, execute business priorities, and help create a positive and inclusive culture.…
Added 36 mins ago
Manager, Integrated Construction Services
PCL Construction
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Rogers Communications

Sr Product Manager

Toronto, ON, Canada

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Job details

Experience: At least 5 years of experience in digital delivery of self-serve platforms, with a strong preference for backgrounds in financial services.
Posting language: English
Posted: Sep 25, 2026

Original job description

Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.

Who we are looking for:

We are on the lookout for a seasoned Senior Product Manager to spearhead our self-serve digital platforms. In this role, you will be the product owner for both Mobile App and Web experiences, working collaboratively with solution managers, project managers, Business Systems Analysts (BSAs), other product owners, and business stakeholders. Your mission is to streamline access to Credit Card Services for Rogers Bank customers across web and mobile channels. These platforms are groundbreaking - we're establishing new IVR systems and digital platforms. Your role is pivotal in our digital journey - as we grow, you will be instrumental in enhancing customer satisfaction, boosting operational efficiency, and shaping our long-term technology roadmap.

What you'll do:

Lead the full lifecycle of self-serve platforms, from ideation to launch, ensuring alignment with strategic goals and a deep understanding of detailed requirements.
Create impeccable Jira stories that capture the business need as well as the requirements to successfully deploy key capabilities across our digital platforms
Manage the backlog, work on key projects, and ensure work is prioritized based on business need and ROI on an ongoing basis.
Actively engage in the technical aspects of self-serve platform development, working in close partnership with IT and web development teams to deliver customer-centric and technologically robust solutions.
Exhibit a strong technical acumen, understanding the intricacies of digital platform development, even though direct technical expertise is not a prerequisite.
Collaborate effectively across departments, including Marketing, Sales, and Digital Marketing, to align platform functionalities with business strategies and customer experience goals.
Define and closely monitor Key Performance Indicators (KPIs) to measure platform effectiveness, customer satisfaction, and operational efficiency, with an eye for detail and technical performance.
Consistently analyze platform performance with a technical lens, initiating improvements to enhance user experience and maintain high service standards.
In partnership with our Compliance and Governance teams, ensure that products meet financial regulations and industry standards, and implement robust risk management strategies to safeguard platform integrity and customer data.
In partnership with the project manager, ensure that programs adhere to budget, deliver on committed timelines, and have high-quality outputs, while managing changes and resource allocation to meet evolving project demands and business objectives.
Stay abreast of the latest trends in digital technology, telecommunications, and banking, leveraging these insights to keep Rogers Bank at the forefront of innovation.

What you bring:

At least 5 years of experience in digital delivery of self-serve platforms, with a strong preference for backgrounds in financial services.
Proven track record in leading sizable technology programs, integrating diverse elements like call center operations, marketing, regulatory compliance, privacy considerations, and technology.
Demonstrated experience working within a PMO framework, showcasing strong analytical capabilities and a commitment to data-driven decision-making.
Proficiency in managing teams using both Agile and Waterfall methodologies, with the ability to handle complex projects within an enterprise delivery model.
Experience specifically in building new platforms that replace legacy systems, including expertise in requirements gathering, prioritization, and change management.
Deep understanding of customer service principles, current technology trends, and product ownership, especially in the contexts of telecommunications and banking.
Adaptability to fast-paced and evolving work environments, and agility in adjusting strategies and approaches as needed.
Exceptional leadership, communication, and interpersonal skills, with the ability to lead and inspire teams.
A strong alignment with our company’s values, fostering a positive, inclusive, and collaborative work culture.
Ability to work effectively with diverse teams and cultivate an environment of openness and continuous learning

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

Competitive salary & annual bonus
Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
Paid time off for volunteering
Company matching contributions to charities you support
Growth & Development Opportunities:
- Self-driven career development programs (E.g. MyPath program)
- Rogers First: priority in applying to internal roles of interest
Wellness Programs:
- Homewood employee & family assistance program
- Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
- Low or no-cost fitness membership with access to virtual classes
Our commitment to the environment and diversity:
- Work for an organization committed to environmental protection
- Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

If you are selected to move forward in the recruitment process, here is what you can expect:

15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: None Background Check(s) Required: Criminal Record and Credit Check Posting Category/Function: Banking & Operations Requisition ID: 323301

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Corporate

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More about this job

Responsibilities

Lead the full lifecycle of self-serve digital platforms, including mobile and web experiences, from ideation to launch. Collaborate with cross-functional teams to define requirements, manage backlogs, and ensure platform performance aligns with business goals and regulatory standards.

Requirements

Requires at least 5 years of experience in digital delivery of self-serve platforms, preferably within the financial services sector. Candidates must demonstrate proficiency in Agile and Waterfall methodologies, strong leadership skills, and experience managing complex technology programs.

Skills

Product management
Digital platforms
Financial services
Agile
Waterfall
Jira
Project management
Stakeholder management
Requirements gathering
Backlog management
KPI tracking
Risk management
Compliance
Technical acumen
Customer experience
Strategic planning

Benefits

Competitive salary
Annual bonus
Health and dental benefits
Pension plan
RRSP
TFSA
Stock matching programs
Employee discounts
Paid time off for volunteering
Charity matching
Career development programs
Employee and family assistance program
Virtual therapy sessions
Fitness membership

Visa sponsorship

Not detected in the job text

Keywords

Product Manager
Financial Services
Digital Platforms
Mobile App
Web Experience
Jira
Agile
Waterfall
KPI
Compliance
Governance
Project Management
Backlog Management
Telecommunications
Banking
Customer Satisfaction
Operational Efficiency
Risk Management
Strategic Roadmap
Digital Transformation

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