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Added 15 mins ago
BH
Manager, Outpatient Mental Health & Addictions #502-26
Brightshores Health System
Owen Sound, ON
- Full-time
Reporting to the Director, Mental Health and Addiction Services, the Manager will oversee the development, management, evaluation and continuous improvement of quality patient care…
Added 15 mins ago
L
Senior Director Information Technology
lululemon
Vancouver, BC
- Full-time
We’re seeking a Senior Director Technology to define and execute a multi year technology strategy that transforms how lululemon merchandises, plans, and deliver products to our guests. This…
Added 17 mins ago
Intern Analyst, Strategic Initiatives Delivery (January 2027 - April 2027)
University Pension Plan
Toronto, ON
We are actively looking for an Intern Analyst, Strategic Initiatives Delivery (SID), to join our team in January 2027, for a 4-month internship. This role will be part of a growing and…
Added 32 mins ago
EB
Director, Product Marketing, Reverse Mortgage
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
The Director, Product Marketing, Reverse Mortgage (REM) leads product marketing, supports go-to-market strategy and growth for EQ Bank’s Reverse Mortgage business. This role defines market…
Added 32 mins ago
EB
Lead, Program Governance & Enablement
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
The Lead, Program Governance & Enablement is an individual contributor role within the Integration Management Office (IMO). Working directly with the Senior Director, Program Management,…
Added 32 mins ago
SS
Associate Director of Care - IPAC (RPN/RN) - Perm Full Time
Sienna Senior Living
Brampton, ON
- Full-time
Reporting to the Director of Care, the Associate Director of Care plays a crucial role within the community ensuring that the home operates efficiently and delivers high-quality care to the…
Added 32 mins ago
SS
Registered Nurse | Temporary Part Time | Days
Sienna Senior Living
Barrie, ON
- Part-time
As a Registered Nurse, you will be accountable for the assessment and planning of resident needs, delivery of skilled procedures, medication administration and documentation in accordance…
Added 1 hour ago
P
Canada Technology Consulting - Business Platform Transformation Senior Director
Protiviti
Toronto, ON
- Full-time
The Technology Consulting Practice is seeking a Senior Director to join our growing team and lead client transformation across the Quote to Cash ecosystem, including Configure, Price, Quote…
Added 1 hour ago
T&
Director - Retail Project Management (Enterprise)
Turner & Townsend
Toronto, ON
- Full-time
As a Turner & Townsend Project Management Director, you’ll be responsible for client management and department-related management services within multiple geographic markets, programs, and…
Added 1 hour ago
UH
Project Manager, Peter Munk Cardiac Centre & Medical Imaging
University Health Network
Toronto, ON
- Contract
Regularly interface with project sponsors and stakeholders at various levels to build and maintain strong relationships for successful project and program delivery
Added 1 hour ago
EB
Lead, Program Governance & Enablement
EQ Bank
Toronto, ON
- Full-time
The Lead, Program Governance & Enablement is an individual contributor role within the Integration Management Office (IMO). Working directly with the Senior Director, Program Management,…
Added 1 hour ago
TP
Associate Director, Capital Investment Strategy
Toronto Pearson International Airport
Toronto, ON
- Full-time
Reporting to the Executive Director, Capital Planning, the Associate Director, Capital Investment Strategy will lead the Capital Investments function and help determine where and why…
Added 1 hour ago
Director of Care
Optima Living
Calgary, AB
Reporting to the General Manager, the Director of Care leads and oversees the delivery, quality, and coordination of resident care, ensuring compliance with regulatory standards and…
Added 1 hour ago
Senior UX Designer
Equitable
Waterloo, ON
Lead UX design from discovery and concept through testing and delivery.
Added 1 hour ago
EB
Senior Director, Enterprise Execution
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
The Senior Director, Enterprise Execution is responsible for helping EQB translate strategic priorities into business outcomes.
Added 1 hour ago
EB
Senior Director, Enterprise Execution
EQ Bank
Toronto, ON
- Full-time
The Senior Director, Enterprise Execution is responsible for helping EQB translate strategic priorities into business outcomes.
Added 1 hour ago
T&
Director - Retail Project Management (Enterprise)
Turner & Townsend
Toronto, ON
- Full-time
As a Turner & Townsend Project Management Director, you’ll be responsible for client management and department-related management services within multiple geographic markets, programs, and…
Added 1 hour ago
Senior Advisor, Environmental Stakeholder Liaison
VIA HFR - VIA TGF Inc
Ottawa, ON · Montreal, QC · Toronto, ON
Working closely with senior leaders, project teams, and subject matter experts, the Senior Advisor ensures that activities are planned and executed in an integrated manner, enabling…
Added 1 hour ago
BP
Section Manager, Contract Management (Contract) Talent Pool
Bruce Power
Bruce Power
- Full-time
Reporting to the Director, Contract Management and Procurement Readiness, the successful candidate will provide functional leadership, coaching, and oversight to ensure consistent contract…
Added 1 hour ago
M
Manager, Fund Expenses and Reporting
Manulife
Montreal, QC
- Full-time
Reporting to the Director, Fund Expenses and Reporting, the Manager will be responsible for overseeing fund expense management and reporting activities for Manulife Canadian Mutual Funds,…
Added 2 hours ago
GT
Associate Director, Capital Investment Strategy
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Reporting to the Executive Director, Capital Planning, the Associate Director, Capital Investment Strategy will lead the Capital Investments function and help determine where and why…
Added 2 hours ago
SC
Data Analyst/NextGen Biomechanist, Olympic Program
Swimming Canada
Ottawa, ON
- Full-time
Reports to Associate Director & National Coach, High Performance, Olympic Program
Added 2 hours ago
PC
Senior Product Analyst (Core Payment Products)
Payments Canada
ON · Ontario, Canada
- $88,500 to $147,500 CAD / year
- Full-time
Senior Product Analyst, Core Payment Products
Added 2 hours ago
C
Senior Director, Indigenous Relations & Reconciliation
CIBC
Toronto, ON
- Full-time
…so we can help make our clients’ ambitions a reality. As a Senior Director, Indigenous Relations & Reconciliation, you’ll lead CIBC’s enterprise strategy for Indigenous Relations and…
Added 2 hours ago
CT
Director, Technology Communications & Change
Canadian Tire Corporation
Toronto, ON
- Full-time
We are seeking a strategic and experienced Director, Technology Communications & Change to lead two interconnected functions: Technology Communications and Technology Organizational Change…

Rogers Communications

Sr Product Manager

Toronto, ON, Canada

Apply About employer

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Job details

Experience: At least 5 years of experience in digital delivery of self-serve platforms, with a strong preference for backgrounds in financial services.
Posting language: English
Posted: Sep 25, 2026

Original job description

Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.

Who we are looking for:

We are on the lookout for a seasoned Senior Product Manager to spearhead our self-serve digital platforms. In this role, you will be the product owner for both Mobile App and Web experiences, working collaboratively with solution managers, project managers, Business Systems Analysts (BSAs), other product owners, and business stakeholders. Your mission is to streamline access to Credit Card Services for Rogers Bank customers across web and mobile channels. These platforms are groundbreaking - we're establishing new IVR systems and digital platforms. Your role is pivotal in our digital journey - as we grow, you will be instrumental in enhancing customer satisfaction, boosting operational efficiency, and shaping our long-term technology roadmap.

What you'll do:

Lead the full lifecycle of self-serve platforms, from ideation to launch, ensuring alignment with strategic goals and a deep understanding of detailed requirements.
Create impeccable Jira stories that capture the business need as well as the requirements to successfully deploy key capabilities across our digital platforms
Manage the backlog, work on key projects, and ensure work is prioritized based on business need and ROI on an ongoing basis.
Actively engage in the technical aspects of self-serve platform development, working in close partnership with IT and web development teams to deliver customer-centric and technologically robust solutions.
Exhibit a strong technical acumen, understanding the intricacies of digital platform development, even though direct technical expertise is not a prerequisite.
Collaborate effectively across departments, including Marketing, Sales, and Digital Marketing, to align platform functionalities with business strategies and customer experience goals.
Define and closely monitor Key Performance Indicators (KPIs) to measure platform effectiveness, customer satisfaction, and operational efficiency, with an eye for detail and technical performance.
Consistently analyze platform performance with a technical lens, initiating improvements to enhance user experience and maintain high service standards.
In partnership with our Compliance and Governance teams, ensure that products meet financial regulations and industry standards, and implement robust risk management strategies to safeguard platform integrity and customer data.
In partnership with the project manager, ensure that programs adhere to budget, deliver on committed timelines, and have high-quality outputs, while managing changes and resource allocation to meet evolving project demands and business objectives.
Stay abreast of the latest trends in digital technology, telecommunications, and banking, leveraging these insights to keep Rogers Bank at the forefront of innovation.

What you bring:

At least 5 years of experience in digital delivery of self-serve platforms, with a strong preference for backgrounds in financial services.
Proven track record in leading sizable technology programs, integrating diverse elements like call center operations, marketing, regulatory compliance, privacy considerations, and technology.
Demonstrated experience working within a PMO framework, showcasing strong analytical capabilities and a commitment to data-driven decision-making.
Proficiency in managing teams using both Agile and Waterfall methodologies, with the ability to handle complex projects within an enterprise delivery model.
Experience specifically in building new platforms that replace legacy systems, including expertise in requirements gathering, prioritization, and change management.
Deep understanding of customer service principles, current technology trends, and product ownership, especially in the contexts of telecommunications and banking.
Adaptability to fast-paced and evolving work environments, and agility in adjusting strategies and approaches as needed.
Exceptional leadership, communication, and interpersonal skills, with the ability to lead and inspire teams.
A strong alignment with our company’s values, fostering a positive, inclusive, and collaborative work culture.
Ability to work effectively with diverse teams and cultivate an environment of openness and continuous learning

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

Competitive salary & annual bonus
Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
Paid time off for volunteering
Company matching contributions to charities you support
Growth & Development Opportunities:
- Self-driven career development programs (E.g. MyPath program)
- Rogers First: priority in applying to internal roles of interest
Wellness Programs:
- Homewood employee & family assistance program
- Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
- Low or no-cost fitness membership with access to virtual classes
Our commitment to the environment and diversity:
- Work for an organization committed to environmental protection
- Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

If you are selected to move forward in the recruitment process, here is what you can expect:

15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: None Background Check(s) Required: Criminal Record and Credit Check Posting Category/Function: Banking & Operations Requisition ID: 323301

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Corporate

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More about this job

Responsibilities

Lead the full lifecycle of self-serve digital platforms, including mobile and web experiences, from ideation to launch. Collaborate with cross-functional teams to define requirements, manage backlogs, and ensure platform performance aligns with business goals and regulatory standards.

Requirements

Requires at least 5 years of experience in digital delivery of self-serve platforms, preferably within the financial services sector. Candidates must demonstrate proficiency in Agile and Waterfall methodologies, strong leadership skills, and experience managing complex technology programs.

Skills

Product management
Digital platforms
Financial services
Agile
Waterfall
Jira
Project management
Stakeholder management
Requirements gathering
Backlog management
KPI tracking
Risk management
Compliance
Technical acumen
Customer experience
Strategic planning

Benefits

Competitive salary
Annual bonus
Health and dental benefits
Pension plan
RRSP
TFSA
Stock matching programs
Employee discounts
Paid time off for volunteering
Charity matching
Career development programs
Employee and family assistance program
Virtual therapy sessions
Fitness membership

Visa sponsorship

Not detected in the job text

Keywords

Product Manager
Financial Services
Digital Platforms
Mobile App
Web Experience
Jira
Agile
Waterfall
KPI
Compliance
Governance
Project Management
Backlog Management
Telecommunications
Banking
Customer Satisfaction
Operational Efficiency
Risk Management
Strategic Roadmap
Digital Transformation

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