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Added 6 mins ago
DH
Community Outreach Engagement Supervisor, FT
Dixon Hall
Toronto, ON
- Full-time
…Community Outreach Engagement Supervisor. Reporting to the Senior Manager, Shelter Services, the Community Outreach Engagement Supervisor is responsible for providing supervisory support…
Added 6 mins ago
S
Senior Audit Manager, Model, Data and AI Audit
Scotiabank
Toronto, ON
- Full-time
Internal Audit is hiring a Senior Audit Manager within Model, Data and AI Audit team. This role will provide an independent and objective assurance over the design and operating…
Added 6 mins ago
PC
Senior Product Analyst (Core Payment Products)
Payments Canada
ON · Ontario, Canada
- $88,500 to $147,500 CAD / year
- Full-time
Senior Product Analyst, Core Payment Products
Added 6 mins ago
WU
Programming Coordinator
Western University
London, ON
- Contract
Reporting to the Residence Area Manager, the Programming Coordinator is a key member of the Residence Life Management Team in addressing the transitional needs of our incoming students. In…
Added 6 mins ago
PM
Human Resources and Health & Safety Generalist
Prime Management Group Inc.
London, ON
- $65,000 to $75,000 CAD / year
- Full-time
…Working closely with the Human Resources and Health & Safety Manager and operational leaders, you will take substantial ownership of day-to-day HR and Health & Safety…
Added 6 mins ago
TO
Manager, Digital Transformation and Delivery
Town of Georgina
Georgina, ON
- $148,377.6 to $173,580.8 CAD / year
- Full-time
…digital services and designated enterprise applications. The Manager leads digital transformation, web and online services, CRM and Salesforce, case and work management solutions, custom…
Added 6 mins ago
WI
Experienced Change Management Specialist
WSP in Canada
Toronto, ON
- Full-time
As a Change Management Specialist/ Project Manager, you'll play a pivotal role in helping clients adapt, adopt, and thrive through workplace modernization initiatives, office relocations,…
Added 6 mins ago
EI
Value Stream Owner
Enercare Inc.
Markham, ON
- Full-time
5+ years of experience as a Value Stream Owner, Product Manager, Technical Product owner, or Senior Business Systems Analyst
Added 7 mins ago
SS
Health Care Aide | Temporary, Full-Time | Days 7:00am-3:30pm (5days on, 2off, 5days on, 3off)
Sienna Senior Living
Medicine Hat, AB
- Full-time
Reporting to a Wellness Manager, the Health Care Aide is a critical role within our communities as it impacts the lives of residents.
Added 7 mins ago
CT
Associate Manager, Store Operations (18 Month Contract)
Canadian Tire Corporation
Toronto, ON
- $68,000 to $75,000 CAD / year
- Full-time
…stakeholder analysis. Make recommendations to the Best Practice Manager on the best approach for delivery of a national…
Added 7 mins ago
CT
Senior Analyst, ORM & Third-Party Risk
Canadian Tire Corporation
Oakville, ON
- Full-time
The Senior Analyst, ORM & Third-Party Risk will report to Manager, Third-Party Risk and primarily support the organization's Third-Party Risk Management program while also contributing to…
Added 7 mins ago
B
Senior Manager, Credit Policy & Industry Programs
BMO
Toronto, ON · BMOPLACE
- Full-time
The Senior Manager, Credit Policy & Industry Programs is responsible for the development, enhancement, and optimization of Canadian Business Banking credit policies and specialized industry…
Added 7 mins ago
B
Senior Manager, Journey Enablement, Acquire and One Client
BMO
Toronto, ON · BMOPLACE
- Full-time
We are seeking a well-rounded Senior Manager to join the Acquire and One Client, Journey Enablement team within Business Banking to drive performance and strategic outcomes in partnership…
Added 7 mins ago
BC
Gestionnaire, Personnes et Culture/People and Culture Manager
Bird Construction
Montreal, QC
- Full-time
This role works closely with senior operational leaders to anticipate workforce risks, translate business priorities into people strategies, and drive measurable outcomes across talent,…
Added 7 mins ago
MI
QA Manager
Medline Industries, LP
Mississauga, ON · Spectrum
- Full-time
Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being
Added 7 mins ago
Fee Based Trader, Centralized Investment Management - Global Investment Solutions - Toronto
Scotiabank
Toronto, ON
Provide timely communication and support to the program Portfolio Manager, regularly monitoring of portfolios, and making changes as deemed appropriate by the supervising program Portfolio…
Added 7 mins ago
Audit Manager, Model, Data and AI Audit
Scotiabank
Toronto, ON
Internal Audit is hiring an Audit Manager within Model, Data and AI Audit Team. This role will provide an independent and objective assurance over the design and operating effectiveness of…
Added 7 mins ago
PM
Service Manager
Pros Mechanics
Hamilton, ON · Dundas, Ontario
- Full-time
Are you an experienced Service Manager or Fleet Manager with a strong background in the transportation industry?
Added 7 mins ago
Sourcing Manager
The Canada Life Assurance Company
Winnipeg, MB · Toronto, ON
…minimizing risk. To support these efforts, we are seeking a Manager of Strategic Sourcing with specialized experience and focus on technology solutions. Reporting to the Director, this…
Added 7 mins ago
Administrative Assistant, FGPS
Wilfrid Laurier University
Waterloo, ON
Reports to: Senior Administrative Officer, FGPS
Added 7 mins ago
Digital Security Specialist
IAMGOLD
Toronto, ON
…our corporate and mine site environments. Reporting to the Senior Manager, Cybersecurity, you will help protect our people, systems, and data by coordinating incident response, managing…
Added 22 mins ago
Senior Manager, Training Program Management
Bell
Toronto, ON
The Applied AI and Operational support's Transformation & Training team is seeking a highly motivated Senior Manager, Training Program Management to lead the evolution of learning programs…
Added 22 mins ago
SC
Change Management Consultant
Servus Credit Union
Red Deer, AB · Edmonton, AB · Calgary, AB
- Full-time
Developing strong relationships with senior leaders. This role will also have close working relationships with various business leaders across all departments from the manager level up.…
Added 36 mins ago
S
Senior Technical Lead
Scalian
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are looking for a Project Engineer or Technical Project Manager for hardware design projects (PCBs, RF, mixed-signal circuits, etc.) to join our team in the Montreal region (QC)!
Added 52 mins ago
HS
Senior Machinist
Hercules SLR
Truro, NS
- Full-time
We are looking for a full time Senior Machinist in Truro, NS. Reporting to the Branch Manager. At Fundy Machining and Millwright Services, we’ve built a team of experienced machinists who…

Rogers Communications

Sr Product Manager

Toronto, ON, Canada

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Job details

Experience: At least 5 years of experience in digital delivery of self-serve platforms, with a strong preference for backgrounds in financial services.
Posting language: English
Posted: Sep 25, 2026

Original job description

Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.

Who we are looking for:

We are on the lookout for a seasoned Senior Product Manager to spearhead our self-serve digital platforms. In this role, you will be the product owner for both Mobile App and Web experiences, working collaboratively with solution managers, project managers, Business Systems Analysts (BSAs), other product owners, and business stakeholders. Your mission is to streamline access to Credit Card Services for Rogers Bank customers across web and mobile channels. These platforms are groundbreaking - we're establishing new IVR systems and digital platforms. Your role is pivotal in our digital journey - as we grow, you will be instrumental in enhancing customer satisfaction, boosting operational efficiency, and shaping our long-term technology roadmap.

What you'll do:

Lead the full lifecycle of self-serve platforms, from ideation to launch, ensuring alignment with strategic goals and a deep understanding of detailed requirements.
Create impeccable Jira stories that capture the business need as well as the requirements to successfully deploy key capabilities across our digital platforms
Manage the backlog, work on key projects, and ensure work is prioritized based on business need and ROI on an ongoing basis.
Actively engage in the technical aspects of self-serve platform development, working in close partnership with IT and web development teams to deliver customer-centric and technologically robust solutions.
Exhibit a strong technical acumen, understanding the intricacies of digital platform development, even though direct technical expertise is not a prerequisite.
Collaborate effectively across departments, including Marketing, Sales, and Digital Marketing, to align platform functionalities with business strategies and customer experience goals.
Define and closely monitor Key Performance Indicators (KPIs) to measure platform effectiveness, customer satisfaction, and operational efficiency, with an eye for detail and technical performance.
Consistently analyze platform performance with a technical lens, initiating improvements to enhance user experience and maintain high service standards.
In partnership with our Compliance and Governance teams, ensure that products meet financial regulations and industry standards, and implement robust risk management strategies to safeguard platform integrity and customer data.
In partnership with the project manager, ensure that programs adhere to budget, deliver on committed timelines, and have high-quality outputs, while managing changes and resource allocation to meet evolving project demands and business objectives.
Stay abreast of the latest trends in digital technology, telecommunications, and banking, leveraging these insights to keep Rogers Bank at the forefront of innovation.

What you bring:

At least 5 years of experience in digital delivery of self-serve platforms, with a strong preference for backgrounds in financial services.
Proven track record in leading sizable technology programs, integrating diverse elements like call center operations, marketing, regulatory compliance, privacy considerations, and technology.
Demonstrated experience working within a PMO framework, showcasing strong analytical capabilities and a commitment to data-driven decision-making.
Proficiency in managing teams using both Agile and Waterfall methodologies, with the ability to handle complex projects within an enterprise delivery model.
Experience specifically in building new platforms that replace legacy systems, including expertise in requirements gathering, prioritization, and change management.
Deep understanding of customer service principles, current technology trends, and product ownership, especially in the contexts of telecommunications and banking.
Adaptability to fast-paced and evolving work environments, and agility in adjusting strategies and approaches as needed.
Exceptional leadership, communication, and interpersonal skills, with the ability to lead and inspire teams.
A strong alignment with our company’s values, fostering a positive, inclusive, and collaborative work culture.
Ability to work effectively with diverse teams and cultivate an environment of openness and continuous learning

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

Competitive salary & annual bonus
Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
Paid time off for volunteering
Company matching contributions to charities you support
Growth & Development Opportunities:
- Self-driven career development programs (E.g. MyPath program)
- Rogers First: priority in applying to internal roles of interest
Wellness Programs:
- Homewood employee & family assistance program
- Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
- Low or no-cost fitness membership with access to virtual classes
Our commitment to the environment and diversity:
- Work for an organization committed to environmental protection
- Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

If you are selected to move forward in the recruitment process, here is what you can expect:

15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: None Background Check(s) Required: Criminal Record and Credit Check Posting Category/Function: Banking & Operations Requisition ID: 323301

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Corporate

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More about this job

Responsibilities

Lead the full lifecycle of self-serve digital platforms, including mobile and web experiences, from ideation to launch. Collaborate with cross-functional teams to define requirements, manage backlogs, and ensure platform performance aligns with business goals and regulatory standards.

Requirements

Requires at least 5 years of experience in digital delivery of self-serve platforms, preferably within the financial services sector. Candidates must demonstrate proficiency in Agile and Waterfall methodologies, strong leadership skills, and experience managing complex technology programs.

Skills

Product management
Digital platforms
Financial services
Agile
Waterfall
Jira
Project management
Stakeholder management
Requirements gathering
Backlog management
KPI tracking
Risk management
Compliance
Technical acumen
Customer experience
Strategic planning

Benefits

Competitive salary
Annual bonus
Health and dental benefits
Pension plan
RRSP
TFSA
Stock matching programs
Employee discounts
Paid time off for volunteering
Charity matching
Career development programs
Employee and family assistance program
Virtual therapy sessions
Fitness membership

Visa sponsorship

Not detected in the job text

Keywords

Product Manager
Financial Services
Digital Platforms
Mobile App
Web Experience
Jira
Agile
Waterfall
KPI
Compliance
Governance
Project Management
Backlog Management
Telecommunications
Banking
Customer Satisfaction
Operational Efficiency
Risk Management
Strategic Roadmap
Digital Transformation

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