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Added 1 min ago
MA
Program Manager
Mecaer America Inc.
Laval, QC
- Full-time
Conduct periodic program reviews with our clients and senior management
Added 1 min ago
Home Financing Officer - Northern Ontario
Scotiabank
ON · Sudbury, ON
Employee Referral Program – Potential Reward: $1,000.00
Added 1 min ago
B
Senior Greenfield Full Stack Developer (Builder)
Boeing
Vancouver, BC · Richmond, BC · CAN - Richmond, Canada
- Full-time
We're looking for an Senior Greenfield Full Stack Developer (Builder) who will help support the end-to-end software delivery. This is first and foremost grounded in Software Developers who…
Added 17 mins ago
RB
Senior Product Manager, AI Solutions
Royal Bank of Canada
Toronto, ON
- Full-time
We are seeking a resourceful and curious Senior Product Manager to lead our work on the Underwrite Assist portfolio within Commercial Banking. In this role, you will be responsible for…
Added 17 mins ago
LC
Senior Analytics Engineer
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
Lightspeed's Data Office is hiring a Senior Analytics Engineer to design and own the data models that drive decisions across financial performance, GTM activities, and product insights.…
Added 17 mins ago
FB
System Administrator
fgf brands
Toronto, ON · Greater Toronto Area, ON
- Other
Reporting to the Manager, IT Infrastructure, the Senior Systems Administrator will be responsible for the configuration, implementation, and maintenance of computer technologies maintained…
Added 17 mins ago
Staff Technical Program Manager
Okta
Toronto, ON
Okta is looking for a Staff Technical Program Manager to join our Toronto team, where you will operate as a senior individual contributor partnering with Engineering, Product Management,…
Added 31 mins ago
O
Staff Technical Program Manager
Okta
Toronto, ON
- $131,000 to $180,400 CAD / year
- Full-time
Okta is looking for a Staff Technical Program Manager to join our Toronto team, where you will operate as a senior individual contributor partnering with Engineering, Product Management,…
Added 46 mins ago
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Segment Risk Specialist – Technology and Cyber Risk Management (ATH 5304)
TD
Toronto, ON
- Full-time
Serves as a source of expert advice to senior management and team colleagues
Added 1 hour ago
HE
Junior Structural Engineer
Harbourside Engineering Group
Stoney Creek, NB
- Full-time
Are you an aspiring structural engineer eager to work on challenging infrastructure projects and develop your technical expertise? Join Harbourside Engineering Consultants (HEC), one of…
Added 1 hour ago
E
Regional Director – Quebec & Eastern Ontario / Directeur Régional – Québec et Est de l'Ontario
Everguard
Ottawa, ON
- Full-time
We are looking for a Regional Director – Quebec & Eastern Ontario to provide senior leadership across a diverse, geographically dispersed service region.
Added 2 hours ago
PH
Senior Business Analyst, Strategic Information Management (SIM)
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Burnaby, BC
- Full-time
A level of education, training and experience equivalent to a Master’s degree in Health Informatics or related program plus a minimum of three (3) years of recent experience in health care…
Added 3 hours ago
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Intermediate/Senior Environmental Specialist
Canadian Energy Insight Inc.
Calgary, AB
- Internship
SUMMIT, An Earth Services Company is seeking a highly motivated and experienced intermediate or senior level land reclamation and restoration professional to join the Reclamation,…
Added 3 hours ago
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IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Montreal, QC · Mississauga, ON · Georgetown, ON
- Full-time
Saputo is seeking an IT Senior Analyst, Enterprise Applications – Human Capital Management Process & Solutions for an existing opportunity within our organization. The Senior Analyst…
Added 3 hours ago
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IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Montreal, QC · Mississauga, ON · Georgetown, ON
- Full-time
Saputo is seeking an IT Senior Analyst, Enterprise Applications – Human Capital Management Process & Solutions for an existing opportunity within our organization. The IT Senior Analyst…
Added 4 hours ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Mississauga, ON
- Full-time
Saputo is seeking an IT Senior Analyst, Enterprise Applications – Human Capital Management Process & Solutions for an existing opportunity within our organization. The IT Senior Analyst…
Added 4 hours ago
PC
Director of Policy
Polytechnics Canada
Ottawa, ON
- Full-time
Polytechnic education is technical, hands-on and applied. Polytechnic institutions allow students to learn alongside industry professionals, to industry standards, using industry equipment.…
Added 4 hours ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Mississauga, ON
- Full-time
Saputo is seeking an IT Senior Analyst, Enterprise Applications – Human Capital Management Process & Solutions for an existing opportunity within our organization. The Senior Analyst…
Added 4 hours ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Montreal, QC
- Full-time
Saputo is seeking an IT Senior Analyst, Enterprise Applications – Human Capital Management Process & Solutions for an existing opportunity within our organization. The IT Senior Analyst…
Added 4 hours ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Montreal, QC
- Full-time
Saputo is seeking an IT Senior Analyst, Enterprise Applications – Human Capital Management Process & Solutions for an existing opportunity within our organization. The Senior Analyst…
Added 4 hours ago
N
Director, Engineering
NielsenIQ
Toronto, ON
- $150,000 to $176,000 CAD / year
- Full-time
…hub. This leader is accountable for the delivery, quality, and technical health of a significant part of our product engineering portfolio, and for building the engineering leadership and…
Added 4 hours ago
AS
Sr. Applied Scientist, Workforce Solutions
Amazon Science
Vancouver, BC
- Full-time
…Engineers and other Scientists, TPMs, Product Managers and Senior Management to help create world-class solutions. We're looking for people who are passionate about innovating on behalf of…
Added 4 hours ago
H
Senior Electrical Power Engineer
HDR
Calgary, AB
- Full-time
The Senior Electrical Power Engineer candidate should have experience within the utility scale power and renewable energy industry and be capable of leading teams for power generation…
Added 4 hours ago
Senior Compliance Officer
Payments Canada
Toronto, ON · Ottawa, ON
Functioning as part of a collegial team under general supervision, the Senior Compliance Officer is responsible for:
Added 5 hours ago
NG
Cost Controller
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Kamloops, BC
- Full-time
Support monthly cost reviews with technical teams and leadership.

Rogers Communications

Sr Product Manager

Toronto, ON, Canada

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Job details

Experience: At least 5 years of experience in digital delivery of self-serve platforms, with a strong preference for backgrounds in financial services.
Posting language: English
Posted: Sep 25, 2026

Original job description

Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.

Who we are looking for:

We are on the lookout for a seasoned Senior Product Manager to spearhead our self-serve digital platforms. In this role, you will be the product owner for both Mobile App and Web experiences, working collaboratively with solution managers, project managers, Business Systems Analysts (BSAs), other product owners, and business stakeholders. Your mission is to streamline access to Credit Card Services for Rogers Bank customers across web and mobile channels. These platforms are groundbreaking - we're establishing new IVR systems and digital platforms. Your role is pivotal in our digital journey - as we grow, you will be instrumental in enhancing customer satisfaction, boosting operational efficiency, and shaping our long-term technology roadmap.

What you'll do:

Lead the full lifecycle of self-serve platforms, from ideation to launch, ensuring alignment with strategic goals and a deep understanding of detailed requirements.
Create impeccable Jira stories that capture the business need as well as the requirements to successfully deploy key capabilities across our digital platforms
Manage the backlog, work on key projects, and ensure work is prioritized based on business need and ROI on an ongoing basis.
Actively engage in the technical aspects of self-serve platform development, working in close partnership with IT and web development teams to deliver customer-centric and technologically robust solutions.
Exhibit a strong technical acumen, understanding the intricacies of digital platform development, even though direct technical expertise is not a prerequisite.
Collaborate effectively across departments, including Marketing, Sales, and Digital Marketing, to align platform functionalities with business strategies and customer experience goals.
Define and closely monitor Key Performance Indicators (KPIs) to measure platform effectiveness, customer satisfaction, and operational efficiency, with an eye for detail and technical performance.
Consistently analyze platform performance with a technical lens, initiating improvements to enhance user experience and maintain high service standards.
In partnership with our Compliance and Governance teams, ensure that products meet financial regulations and industry standards, and implement robust risk management strategies to safeguard platform integrity and customer data.
In partnership with the project manager, ensure that programs adhere to budget, deliver on committed timelines, and have high-quality outputs, while managing changes and resource allocation to meet evolving project demands and business objectives.
Stay abreast of the latest trends in digital technology, telecommunications, and banking, leveraging these insights to keep Rogers Bank at the forefront of innovation.

What you bring:

At least 5 years of experience in digital delivery of self-serve platforms, with a strong preference for backgrounds in financial services.
Proven track record in leading sizable technology programs, integrating diverse elements like call center operations, marketing, regulatory compliance, privacy considerations, and technology.
Demonstrated experience working within a PMO framework, showcasing strong analytical capabilities and a commitment to data-driven decision-making.
Proficiency in managing teams using both Agile and Waterfall methodologies, with the ability to handle complex projects within an enterprise delivery model.
Experience specifically in building new platforms that replace legacy systems, including expertise in requirements gathering, prioritization, and change management.
Deep understanding of customer service principles, current technology trends, and product ownership, especially in the contexts of telecommunications and banking.
Adaptability to fast-paced and evolving work environments, and agility in adjusting strategies and approaches as needed.
Exceptional leadership, communication, and interpersonal skills, with the ability to lead and inspire teams.
A strong alignment with our company’s values, fostering a positive, inclusive, and collaborative work culture.
Ability to work effectively with diverse teams and cultivate an environment of openness and continuous learning

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

Competitive salary & annual bonus
Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
Paid time off for volunteering
Company matching contributions to charities you support
Growth & Development Opportunities:
- Self-driven career development programs (E.g. MyPath program)
- Rogers First: priority in applying to internal roles of interest
Wellness Programs:
- Homewood employee & family assistance program
- Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
- Low or no-cost fitness membership with access to virtual classes
Our commitment to the environment and diversity:
- Work for an organization committed to environmental protection
- Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

If you are selected to move forward in the recruitment process, here is what you can expect:

15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: None Background Check(s) Required: Criminal Record and Credit Check Posting Category/Function: Banking & Operations Requisition ID: 323301

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Corporate

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More about this job

Responsibilities

Lead the full lifecycle of self-serve digital platforms, including mobile and web experiences, from ideation to launch. Collaborate with cross-functional teams to define requirements, manage backlogs, and ensure platform performance aligns with business goals and regulatory standards.

Requirements

Requires at least 5 years of experience in digital delivery of self-serve platforms, preferably within the financial services sector. Candidates must demonstrate proficiency in Agile and Waterfall methodologies, strong leadership skills, and experience managing complex technology programs.

Skills

Product management
Digital platforms
Financial services
Agile
Waterfall
Jira
Project management
Stakeholder management
Requirements gathering
Backlog management
KPI tracking
Risk management
Compliance
Technical acumen
Customer experience
Strategic planning

Benefits

Competitive salary
Annual bonus
Health and dental benefits
Pension plan
RRSP
TFSA
Stock matching programs
Employee discounts
Paid time off for volunteering
Charity matching
Career development programs
Employee and family assistance program
Virtual therapy sessions
Fitness membership

Visa sponsorship

Not detected in the job text

Keywords

Product Manager
Financial Services
Digital Platforms
Mobile App
Web Experience
Jira
Agile
Waterfall
KPI
Compliance
Governance
Project Management
Backlog Management
Telecommunications
Banking
Customer Satisfaction
Operational Efficiency
Risk Management
Strategic Roadmap
Digital Transformation

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