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Added 6 mins ago
CN
Director, Site & Decommissioning Projects
Canadian Nuclear Laboratories
Pinawa, MB
- Full-time
…decommissioning projects from planning through execution? If so, as Director, Site and Decommissioning Projects, you will play a key role in shaping project success through strong…
Added 7 mins ago
C
Senior Director, Indigenous Relations & Reconciliation
CIBC
Toronto, ON
- Full-time
The People, Culture and Talent team helps shape the experiences that support our people, our culture, and our workplace so we can help make our clients’ ambitions a reality. As a Senior…
Added 7 mins ago
B
Senior Manager, Journey Enablement, Acquire and One Client
BMO
Toronto, ON · BMOPLACE
- Full-time
…optimize the touchpoints across the journey. Reporting to the Director, Journey Enablement, Acquire & One Client, this role is responsible for supporting business strategy, identifying…
Added 7 mins ago
IE
Hybrid Clinical Nurse Educator, Infusion/ Calgary - Western Canada
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Montreal, QC · Edmonton, AB · Calgary, AB
- Full-time
Reporting To: Director, Patient Solutions Operations
Added 7 mins ago
Sourcing Manager
The Canada Life Assurance Company
Winnipeg, MB · Toronto, ON
…Sourcing with specialized experience and focus on technology solutions. Reporting to the Director, this individual will play a critical role in driving value and supporting the business in…
Added 1 hour ago
Human Resource Business Partner
The Government of Nova Scotia
Halifax, NS
Reporting to the HR Client Service Director, this strategic consulting role is part of a client account management team. It focuses on building strong client partnerships, working…
Added 1 hour ago
Mgr. Enterprise Risk Mgmt (AI & Cyber)
Rogers Communications
Toronto, ON
…passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using…
Added 1 hour ago
F
Webber - HR Operations Specialist - Infrastructure Management
Ferrovial
Ottawa, ON · Kanata, ON
- Full-time
…management and is dedicated to safely providing intelligent solutions to its clients and community. Webber is headquartered in Houston, Texas, with offices and projects in the United States…
Added 10 hours ago
Sr Product Manager
Rogers Communications
Toronto, ON
…passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using…
Added 1 day ago
FA
Duty Officer
Flair Airlines Ltd.
Toronto, ON
- Full-time
Act as the primary point of contact for all operational IROPs, providing guidance and solutions.
Added 1 day ago
FA
Director, Customer Experience
Flair Airlines Ltd.
Toronto, ON · Vancouver, BC · Calgary, AB
- Full-time
Join Flair’s Customer Experience team, where service delivery and digital solutions shape the experience across every stage of the journey. Reporting to the Vice President, Customer…
Added 1 day ago
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Senior Manager, Talent Attraction - Advisory (Risk Services & Deal Advisory)
KPMG
AB · Winnipeg, MB · Saint John, NB · Fredericton, NB · Moncton, NB · Sudbury, ON · Hamilton, ON · Kingston, ON · North Bay, ON · London, ON · Toronto, ON · Windsor, ON · Ottawa, ON · Oakville, ON · Kitchener, ON · Vaughan, ON · Waterloo, ON · Perth, ON · St. Catharines, ON · Mont-Royal, QC · Montreal, QC · Brossard, QC · Joliette, QC · Terrebonne, QC · Quebec, QC · Saint-Eustache, QC · Swift Current, SK · Regina, SK · Langley (District), BC · Prince George, BC · Victoria, BC · Chilliwack, BC · Abbotsford, BC · Vernon, BC · Kamloops, BC · Burnaby, BC · Vancouver, BC · Quesnel, BC · Kelowna, BC · Halifax, NS · St. John's, NL · Calgary, AB · Lethbridge, AB · ON · Kanata, Ontario · Edmonton, Alberta · Langley, British Columbia · Mount Royal, Quebec · Saint-Laurent, Quebec
- Full-time
…Advisory (Risk Services and Deal Advisory). Reporting to the Director, Talent Attraction, this role will partner with senior business and HR leaders to deliver exceptional talent hiring…
Added 1 day ago
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TDIP - Associate Director, Relationship Management
TD
Toronto, ON
- Full-time
As a trusted advisor, the Associate Director develops deep client relationships, delivers deposit, treasury, operational banking and credit solutions, and partners across TD to support…
Added 1 day ago
AI
Health and Safety Coordinator
Ainsworth Inc
Surrey, BC
- Full-time
If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee…
Added 1 day ago
MJ
Compounding Manager
Manufacturing Job Site
Markham, ON
- Full-time
We take pride in our innovation, expertise, and excellence in creating the finest cosmetic formulas and packaging solutions for our clients. We partner with the world’s top leading…
Added 1 day ago
Chief Estimator
State Window Corporation
Vaughan, ON
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Added 1 day ago
KC
Senior Manager, Talent Attraction - Advisory (Risk Services & Deal Advisory)
KPMG Canada
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- Full-time
…Advisory (Risk Services and Deal Advisory). Reporting to the Director, Talent Attraction, this role will partner with senior business and HR leaders to deliver exceptional talent hiring…
Added 2 days ago
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Senior Director, Program Delivery
RBC
Toronto, ON
- Full-time
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Added 2 days ago
Director, People and Culture
Habitat for Humanity GTA
Toronto, ON
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Added 2 days ago
KC
Senior Manager, Talent Attraction - Advisory (Risk Services & Deal Advisory)
KPMG Canada
St. John's, NL
- Full-time
…Advisory (Risk Services and Deal Advisory). Reporting to the Director, Talent Attraction, this role will partner with senior business and HR leaders to deliver exceptional talent hiring…
Added 2 days ago
LB
Account Supervisor
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- Full-time
…impactful communication strategies, and support the Account Director in key decision-making. They will also guide team members to ensure high-quality…
Added 2 days ago
MF
Senior Portfolio Analyst
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
Reporting to the Director, Portfolio Analytics, the Senior Portfolio Analyst will be a key contributor on the team responsible for delivering timely, accurate and scalable portfolio…
Added 2 days ago
KC
Senior Manager, Talent Attraction - Advisory (Risk Services & Deal Advisory)
KPMG Canada
Edmonton, AB
- Full-time
…Advisory (Risk Services and Deal Advisory). Reporting to the Director, Talent Attraction, this role will partner with senior business and HR leaders to deliver exceptional talent hiring…
Added 2 days ago
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Associate Director, Investment Platform (Contract)
BMO
Toronto, ON · FCP
- Full-time
The Associate Director, Investment Platform leads strategic investment management and platform initiatives from concept through implementation, ensuring projects deliver measurable business…
Added 2 days ago
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Responsable Santé, Sécurité, Sûreté et Environnement / Health, Safety, Security, and Environment Lead
JLL
Bromont, QC · Montreal, QC · Sherbrooke, QC · CAN-CLIENT Bromont-IBM - Bromont
- Full-time
…services de classe mondiale, du conseil stratégique et des solutions technologiques pour nos clients. Nous nous engageons à recruter les meilleurs talents et à leur offrir les moyens de…

Rogers Communications

Sr Product Manager

Toronto, ON, Canada

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Job details

Experience: At least 5 years of experience in digital delivery of self-serve platforms, with a strong preference for backgrounds in financial services.
Posting language: English
Posted: Sep 25, 2026

Original job description

Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.

Who we are looking for:

We are on the lookout for a seasoned Senior Product Manager to spearhead our self-serve digital platforms. In this role, you will be the product owner for both Mobile App and Web experiences, working collaboratively with solution managers, project managers, Business Systems Analysts (BSAs), other product owners, and business stakeholders. Your mission is to streamline access to Credit Card Services for Rogers Bank customers across web and mobile channels. These platforms are groundbreaking - we're establishing new IVR systems and digital platforms. Your role is pivotal in our digital journey - as we grow, you will be instrumental in enhancing customer satisfaction, boosting operational efficiency, and shaping our long-term technology roadmap.

What you'll do:

Lead the full lifecycle of self-serve platforms, from ideation to launch, ensuring alignment with strategic goals and a deep understanding of detailed requirements.
Create impeccable Jira stories that capture the business need as well as the requirements to successfully deploy key capabilities across our digital platforms
Manage the backlog, work on key projects, and ensure work is prioritized based on business need and ROI on an ongoing basis.
Actively engage in the technical aspects of self-serve platform development, working in close partnership with IT and web development teams to deliver customer-centric and technologically robust solutions.
Exhibit a strong technical acumen, understanding the intricacies of digital platform development, even though direct technical expertise is not a prerequisite.
Collaborate effectively across departments, including Marketing, Sales, and Digital Marketing, to align platform functionalities with business strategies and customer experience goals.
Define and closely monitor Key Performance Indicators (KPIs) to measure platform effectiveness, customer satisfaction, and operational efficiency, with an eye for detail and technical performance.
Consistently analyze platform performance with a technical lens, initiating improvements to enhance user experience and maintain high service standards.
In partnership with our Compliance and Governance teams, ensure that products meet financial regulations and industry standards, and implement robust risk management strategies to safeguard platform integrity and customer data.
In partnership with the project manager, ensure that programs adhere to budget, deliver on committed timelines, and have high-quality outputs, while managing changes and resource allocation to meet evolving project demands and business objectives.
Stay abreast of the latest trends in digital technology, telecommunications, and banking, leveraging these insights to keep Rogers Bank at the forefront of innovation.

What you bring:

At least 5 years of experience in digital delivery of self-serve platforms, with a strong preference for backgrounds in financial services.
Proven track record in leading sizable technology programs, integrating diverse elements like call center operations, marketing, regulatory compliance, privacy considerations, and technology.
Demonstrated experience working within a PMO framework, showcasing strong analytical capabilities and a commitment to data-driven decision-making.
Proficiency in managing teams using both Agile and Waterfall methodologies, with the ability to handle complex projects within an enterprise delivery model.
Experience specifically in building new platforms that replace legacy systems, including expertise in requirements gathering, prioritization, and change management.
Deep understanding of customer service principles, current technology trends, and product ownership, especially in the contexts of telecommunications and banking.
Adaptability to fast-paced and evolving work environments, and agility in adjusting strategies and approaches as needed.
Exceptional leadership, communication, and interpersonal skills, with the ability to lead and inspire teams.
A strong alignment with our company’s values, fostering a positive, inclusive, and collaborative work culture.
Ability to work effectively with diverse teams and cultivate an environment of openness and continuous learning

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

Competitive salary & annual bonus
Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
Paid time off for volunteering
Company matching contributions to charities you support
Growth & Development Opportunities:
- Self-driven career development programs (E.g. MyPath program)
- Rogers First: priority in applying to internal roles of interest
Wellness Programs:
- Homewood employee & family assistance program
- Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
- Low or no-cost fitness membership with access to virtual classes
Our commitment to the environment and diversity:
- Work for an organization committed to environmental protection
- Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

If you are selected to move forward in the recruitment process, here is what you can expect:

15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: None Background Check(s) Required: Criminal Record and Credit Check Posting Category/Function: Banking & Operations Requisition ID: 323301

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Corporate

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More about this job

Responsibilities

Lead the full lifecycle of self-serve digital platforms, including mobile and web experiences, from ideation to launch. Collaborate with cross-functional teams to define requirements, manage backlogs, and ensure platform performance aligns with business goals and regulatory standards.

Requirements

Requires at least 5 years of experience in digital delivery of self-serve platforms, preferably within the financial services sector. Candidates must demonstrate proficiency in Agile and Waterfall methodologies, strong leadership skills, and experience managing complex technology programs.

Skills

Product management
Digital platforms
Financial services
Agile
Waterfall
Jira
Project management
Stakeholder management
Requirements gathering
Backlog management
KPI tracking
Risk management
Compliance
Technical acumen
Customer experience
Strategic planning

Benefits

Competitive salary
Annual bonus
Health and dental benefits
Pension plan
RRSP
TFSA
Stock matching programs
Employee discounts
Paid time off for volunteering
Charity matching
Career development programs
Employee and family assistance program
Virtual therapy sessions
Fitness membership

Visa sponsorship

Not detected in the job text

Keywords

Product Manager
Financial Services
Digital Platforms
Mobile App
Web Experience
Jira
Agile
Waterfall
KPI
Compliance
Governance
Project Management
Backlog Management
Telecommunications
Banking
Customer Satisfaction
Operational Efficiency
Risk Management
Strategic Roadmap
Digital Transformation

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