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Jobs in Canada

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Added 1 min ago
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Store Manager
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Management experience overseeing retail staff, operations, and performance to drive and deliver strong consistent sales results.
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Rogers Communications

Store Manager

Kitchener, ON, Canada

Posting language: English
Posted: Sep 15, 2026

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Original job description

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

What Is in It for You:

Competitive compensation plus lucrative management bonus program

Up to 50% employee discounts on Rogers and Fido services

Comprehensive health benefits, parental leave top‑up, mental health coverage, and EFAP

Wealth programs: RRSP, TFSA, pension plans, and company‑matched share purchase options

Inclusive culture with strong diversity and equity-focused employee resource group

What You will be doing:

Leading, coaching, developing, and retaining a high-performing sales team with a strong focus on sales performance and customer experience.

Manage all aspects of store operations, by providing best-in class service and solutionbased customer experiences to our customers while promoting Rogers & Fido brands including Rogers Mastercard.

Delivering on business plans to achieve regional and storelevel targets

Representing Rogers and Fido brands in-store and at local community events.

Your Qualifications:

Experience building strong connections with your team through clear, effective communication that drives positive outcomes and supports team and business goals.

Management experience overseeing retail staff, operations, and performance to drive and deliver strong consistent sales results.

Leading a culture of continuous improvement through innovation and collaboration which strengthen team performance and contribute to overall store growth, results and performance

You can provide 40 hours availability weekly, including evenings, weekends, and statutory holidays to meet customer demand and maintain strong performance results during peak times.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Full time Shift: Flex Time Length of Contract: Not Applicable (Regular Position) Work Location: 2960 Kingsway Drive Unit C3 (5409), Kitchener, ON Travel Requirements: Up to 100% Background Check(s) Required: Criminal Record and Credit Check Posting Category/Function: Retail (Store Management / Corporate) & Store Management Requisition ID: 322522

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Retail

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More about this job

Responsibilities

The Store Manager is responsible for leading, coaching, and developing a high-performing sales team to achieve regional and store-level targets. They will manage all aspects of store operations while delivering best-in-class service and promoting company brands.

Requirements

Candidates must have management experience overseeing retail staff, operations, and performance to drive consistent sales results. The role requires 40 hours of availability weekly, including evenings, weekends, and statutory holidays.

Skills

Sales management
Team leadership
Customer experience
Retail operations
Coaching
Performance management
Communication
Strategic planning
Innovation
Collaboration
Problem solving
Sales performance

Benefits

Competitive compensation
Management bonus program
Employee discounts
Health benefits
Parental leave top-up
Mental health coverage
EFAP
RRSP
TFSA
Pension plans
Company-matched share purchase options

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store management
Sales
Customer service
Operations management
Team leadership
Coaching
Performance metrics
Business planning
Rogers
Fido
Mastercard
Background check
Credit check
Criminal record check
Full-time
Management bonus

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