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Rogers Communications

Vendor Manager

Toronto, ON, Canada
Brampton, ON, Canada

Posting language: English
Posted: Sep 3, 2026

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Original job description

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we are looking for :

We are looking for vendor Manager who will lead the governance, performance management and financial tracking of our vendors. This role is a critical link in our Network organization, directly responsible for the operational integrity and financial performance of our most critical vendors. You will ensure that contractual SLA’s and KPI’s are met, and that the intended financial and operational benefits are realized in our network vendor agreements.

What you will do:

Governance & Compliance: Lead regular performance reviews (weekly / monthly meetings) to ensure vendors meet contractual SLAs and KPI’s, and are making progress on projects and action items
Performance Tracking: Regularly track vendor performance based on existing dashboards and performance indicators, identifying and addressing areas of improvement, and mitigating risks
Contract Execution: Manage the end-to-end execution of the contract, including managing vendor outcomes to contract expectation, resolving gaps identified and issues raised by vendors and internal teams
Financial Oversight: Manage and track monthly, quarterly and yearly spend for both OPEX and CAPEX, managing risks and identifying cost-saving opportunities or business value creation
Relationship Management: Act as the bridge between the vendor and internal Rogers teams, including Procurement, Finance and multiple Network teams to resolve issues and drive innovation
Documentation: Upkeep documentation as it relates to vendor performance, financials, and contractual items, ensuring items are accurately tracked and reported on regular cadence
Strategic Alignment: Work across the Network organization and with vendors in ensuring vendor outcomes align with our long-term technology strategy

What you bring:

You have 3+ years in vendor management, contract management, network, business, finance, accounting or similar background and can apply vendor management principles and best practices
Experienced in performance governance, including interpreting and analyzing contractual SLA’s or KPIs, working with financial data, and managing vendor performance
Are a good communicator who can facilitate discussions, negotiate outcomes and align stakeholders, and have a relationship building attitude
Are highly analytical, can connect the dots to solve problems and provide alternative solutions and recommendations
Are detail oriented who can excel in the intricate details of contracts, KPIs and financial details, ensuring accuracy throughout the contract lifecycle
Consistently asking questions and can search for information to find answers, has a thirst for knowledge and is constantly learning
Ability to quickly pivot and prioritize tasks, while managing multiple initiatives and deadlines in a fast-paced environment
Are a team player, can proactively step in and offer help as required while balancing and prioritizing your work tasks, and achieving those task

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

Competitive salary & annual bonus
Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
Paid time off for volunteering
Company matching contributions to charities you support
Growth & Development Opportunities:
- Self-driven career development programs (E.g. MyPath program)
- Rogers First: priority in applying to internal roles of interest
Wellness Programs:
- Homewood employee & family assistance program
- Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
- Low cost gym membership
Our commitment to the environment and diversity:
- Work for an organization committed to environmental protection
- Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 8200 Dixie Rd (341), Brampton, ON Travel Requirements: No Selection Background Check(s) Required: Criminal Record and Credit Check Posting Category/Function: Technology & Network Design Requisition ID: 333677

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Technology

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More about this job

Responsibilities

The Vendor Manager will lead the governance, performance management, and financial tracking of network vendors to ensure contractual SLAs and KPIs are met. This role acts as a bridge between vendors and internal teams to resolve issues, drive innovation, and ensure alignment with long-term technology strategies.

Requirements

Candidates must have 3+ years of experience in vendor management, contract management, or a related financial/business background. Strong analytical skills, proficiency in interpreting contractual data, and the ability to facilitate stakeholder discussions are essential for this role.

Skills

Vendor management
Contract management
Performance governance
SLA management
KPI analysis
Financial tracking
OPEX management
CAPEX management
Stakeholder management
Relationship management
Procurement
Risk mitigation
Strategic alignment
Data analysis
Communication
Problem solving

Benefits

Competitive salary
Annual bonus
Health benefits
Dental benefits
Pension plan
RRSP
TFSA
Stock matching programs
Employee discounts
Paid time off for volunteering
Charity matching
Career development programs
Employee and family assistance program
Virtual therapy sessions
Gym membership

Visa sponsorship

Not detected in the job text

Keywords

Vendor Management
Contract Management
SLA
KPI
OPEX
CAPEX
Governance
Compliance
Financial Oversight
Network Operations
Procurement
Performance Tracking
Strategic Planning
Stakeholder Management
Technology Strategy
Risk Management
Data Analysis
Reporting
Documentation
Relationship Management

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