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Added 4 mins ago
Data & Business Support Analyst
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…data needs by providing requirements gathering and analysis, quality assurance and data analysis services. This role may include creation of test plans, execution of tests, logging of…
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T&O Senior Data Analyst, Financial Data
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Added 34 mins ago
Senior Cyber Defense Operations Analyst
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Clerk II
Halton Healthcare
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Managed Accounts Analyst
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Sales Account Executive
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Senior Business Analyst
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Vancouver, BC
- $53 to $57 CAD / hour
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Added 1 hour ago
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Rohit Group

Business Analyst, Technology Transformation

Edmonton, AB, T5K 2K4, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Aug 14, 2026

Original job description

The Business Analyst, Technology Transformation plays a critical role in supporting and optimizing enterprise systems, with a strong focus on ERP operations, data analysis, and cross-functional collaboration. This role acts as the bridge between business teams, IT, and external vendors by resolving ERP issues, analyzing data using SQL, and translating business needs into clear, actionable documentation.

The ideal candidate is technically hands-on, business-oriented, and an excellent communicator who can operate independently while supporting enterprise-scale initiatives.

ESSENTIAL FUNCTIONS

ERP Operations & Issue Resolution

Own and manage ERP operational tickets (L1/L2), including intake, triage, investigation, resolution, and escalation when required.
Debug and resolve ERP-related issues by analyzing configurations, data, integrations, and business processes.
Collaborate with ERP vendors, support partners, and internal IT teams to resolve defects and system issues.
Identify recurring issues and recommend long-term solutions or process improvements to reduce operational overhead.
Support ERP enhancements, patches, and upgrades by validating impacts and coordinating testing.

Data Analysis & SQL

Write and maintain SQL queries to extract, analyze, reconcile, and validate ERP and operational data.
Perform root-cause analysis for data inconsistencies and system issues.
Support ad-hoc and recurring reporting needs for business stakeholders.
Provide data-backed insights to support decision-making and business cases.
Rapidly acquires working knowledge of new platforms and tools where gaps exist, demonstrating strong learning agility.

Business Analysis & Requirements

Work closely with Finance, Operations, Sales, Construction, and other teams to gather and clarify business requirements.
Translate business needs into clear functional and technical requirements, user stories, and acceptance criteria.
Document current-state and future-state processes, workflows, and system interactions.
Ensure solutions align with enterprise standards, ERP capabilities, and long-term technology strategy.

Documentation & Business Cases

Create high-quality documentation, including:
Business cases
Requirements documents
Process maps
Data definitions
Impact and risk assessments
Support change management by clearly documenting impacts to users, systems, and data.
Maintain organized, up-to-date documentation for ongoing operational and project work.

Stakeholder & Cross-Functional Collaboration

Identifies opportunities for automation, system optimization, and process redesign.
Evaluates emerging technologies and communication tools to improve operational efficiency and data visibility.
Ensure solutions align with business strategy, operational realities, and financial discipline.

What Success Looks Like

ERP issues are resolved efficiently with minimal escalation.
Reduction in recurring ERP and data-related issues.
Business stakeholders receive clear, data-driven insights and documentation.
Requirements and business cases are decision-ready and well-structured.

Why Join Technology Transformation

This role offers the opportunity to work at the intersection of technology, data, and business operations while contributing to enterprise-scale transformation initiatives.
You will have high visibility, meaningful ownership, and the ability to make a measurable impact across the organization.

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More about this job

Responsibilities

The Business Analyst manages ERP operational tickets, resolves system issues, and performs root-cause analysis using SQL. They also bridge the gap between business teams and IT by translating requirements into functional documentation and supporting enterprise-scale technology initiatives.

Requirements

The ideal candidate is technically hands-on with experience in ERP systems, data analysis, and SQL. They must possess strong communication skills to collaborate across departments and document complex business processes effectively.

Skills

ERP Operations
SQL
Data Analysis
Business Analysis
Requirements Gathering
Process Mapping
System Integration
Root-cause Analysis
Technical Documentation
Change Management
Stakeholder Management
Automation
System Optimization
Troubleshooting
Cross-functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
Technology Transformation
ERP
SQL
Data Analysis
Enterprise Systems
IT Support
Process Improvement
Requirements Gathering
User Stories
Acceptance Criteria
Workflow Documentation
Root-cause Analysis
System Integration
Change Management
Automation
Stakeholder Collaboration
Finance
Operations
Construction
Sales
Technical Documentation
System Optimization
Data Reconciliation
Functional Requirements
Technical Requirements
Impact Assessment
Risk Assessment
Vendor Management
Learning Agility

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