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Jobs in Canada

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Added 1 day ago
J
Manager, IT Operations
Jobber
Remote, Canada
- Full-time
- Remote
Reporting to the Director, IT & Operations, the Manager, IT Operations will lead the IT Coordinator team, the people every Jobberino turns to when a laptop won't boot, a meeting room won't…
Added 1 day ago
CN
Coordinator, Customer Service
Canadian North
Yellowknife, NT
- Part-time
…them as active Customer Service Agents. They help guide daily operations, assist with scheduling and task assignments, and provide on-the-job training. This role requires a strong focus on…
Added 2 days ago
CE
Maintenance Specialist
Cenovus Energy
Edmonton, AB · Christina Lake North
- Full-time
…with the integrated plan developed by the Senior Turnaround Coordinator. While the Senior Coordinator is accountable for overall turnaround planning and strategy, the Specialist plays a…
Added 2 days ago
Logistics Coordinator
British Columbia Lottery Corporation
Kamloops, BC
The Logistics Coordinator manages all aspects of corporate domestic and international logistics. This role ensures accurate inventory control, inspection of received goods, management of…
Added 3 days ago
CC
IT Coordinator & Technical Support Specialist
Carlson Construction Group
North Vancouver, BC
- $75,000 to $80,000 CAD / year
- Full-time
…looking for a proactive, people-focused, and technically savvy IT Coordinator & Technical Support Specialist who thrives on solving problems, creating positive user experiences, and serving…
Added 3 days ago
RG
Warranty Coordinator
Rohit Group
AB · Calgary, AB
- Full-time
At Rohit we believe that the customer journey does not end at possession. As a New Home Warranty Coordinator, you’ll play a key role in ensuring homeowners feel supported, and warranty…
Added 3 days ago
CA
Advancement & Events Coordinator
Calgary Academy
Calgary, AB
- $63,000 to $66,000 CAD / year
- Full-time
We are seeking an Advancement & Events Coordinator to join our team starting right away for a Term contract until December 2027.
Added 4 days ago
GC
Coordinator, Maintenance
Glencore Canada
Sparwood, BC
- Full-time
EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada.
Added 4 days ago
LI
Operations Coordinator
LOCAL INDUSTRIAL PARTNERS
Genelle, BC
- Full-time
We are seeking a motivated, technically minded Operations Coordinator to support our West Kootenay operations, including our Genelle Metal Recycling Facility and regional industrial project…
Added 4 days ago
G
Coordinator, Maintenance
Glencore
Sparwood, BC
- Full-time
EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada .
Added 4 days ago
Investor Services Specialist
OurCrowd
Toronto, ON
…running smoothly. If you’ve been an executive assistant, client coordinator, or customer service lead who keeps a busy inbox under control, anticipates what people need before they ask, and…
Added 5 days ago
SM
IT & Systems Manager (AI-First)
Stichting Mission on Wheels
Calgary, AB
- $90,000 to $115,000 CAD / year
This isn't a ticket-queue job. If you fix the same problem twice, you automate it.
Added 5 days ago
FV
Shipping & Logistics Coordinator
Fraser Valley Specialty Poultry
Richmond, BC
- Full-time
Fraser Valley Specialty Poultry is seeking an experienced and dedicated Shipping and Logistics Coordinator to support daily shipping, warehouse, inventory and order-fulfillment activities.
Added 5 days ago
AI
Bookkeeper and Office Administrator
Avenir IT Inc.
Winnipeg, MB
- Full-time
Support the Help Desk Coordinator with client communication and ticket management as needed.
Added 6 days ago
TN
Marketing Services Coordinator
True North Sports + Entertainment
Winnipeg, MB
- Temporary
True North Sports + Entertainment is looking to hire for a Coordinator, Marketing Services (one year term role) to join our team and help bring exciting marketing campaigns and fan…
Added 7 days ago
T
Assistant Site Superintendent
Troika
Vernon, BC
- Full-time
…documentation, and assisting with scheduling and overall site operations. Key responsibilities include ensuring site safety, managing trades, organizing materials, maintaining quality and…
Added 8 days ago
BC
Front of House Usher (Casual)
Banff Centre for Arts and Creativity
Banff, AB
- Full-time
Added 8 days ago
Senior Manager, Guest Experience
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
Provide strategic oversight of ticket provider related event operations including scanners, turnstiles, manifests, ticket rules and event day technology
Added 8 days ago
IB
Retail Facilities Coordinator – 12-Month Contract – Afternoon Shift
Indigo Books & Music
Brampton, ON
- $50,000 to $65,000 CAD / year
- Contract
Experienced in facilities ticket and invoicing software
Added 8 days ago
I
Retail Facilities Coordinator – 12-Month Contract – Afternoon Shift
Indigo
Brampton, ON
- $50,000 to $65,000 CAD / year
- Contract
Experienced in facilities ticket and invoicing software
Added 9 days ago
TU
Junior Data Coordinator
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
Reporting to the Team Lead, Data Management, the Digital Solutions Junior Data Coordinator will be an integral part of the team by managing, developing, maintaining and enhancing data…
Added 9 days ago
GC
Industrial Safety Medic (Casual)
Glencore Canada
Elkford, BC
- Full-time
EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada.
Added 9 days ago
UO
Junior Data Coordinator
University of British Columbia
Vancouver, BC · UBCV | P. A. Woodward Instructional Resources Centre (IRC)
- $5,692.25 to $8,179.5 CAD / month
- Full-time
Reporting to the Team Lead, Data Management, the Digital Solutions Junior Data Coordinator will be an integral part of the team by managing, developing, maintaining and enhancing data…
Added 9 days ago
AS
Service Transition Analyst, Contact Centre
Apex Systems
Toronto, ON
- $50 to $70 USD / hour
- Full-time
…be run once it is live, and transition that model into the operations team that supports the legacy environment…
Added 9 days ago
Store Coordinator / Shipping Receiving
Maison Birks
Toronto, Ontario
The European Retail Store Coordinator/ Shipping Receiving reports directly to the European Store Administration Specialist and provides day-to-day administrative support for the European…

Rohit Group

Warranty Coordinator

AB, Canada
Calgary, AB, T2P 3V4, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 21, 2026

Original job description

At Rohit we believe that the customer journey does not end at possession. As a New Home Warranty Coordinator, you’ll play a key role in ensuring homeowners feel supported, and warranty concerns are addressed in an efficient manner.

This role combines customer care, problem-solving and team collaboration. You’ll support the day-to-day operations of the warranty team, help resolve homeowner concerns, identify recurring issues and trends. You’ll work with internal team members and trade partners to ensure homeowner concerns are mitigated with efficiency.

ESSENTIAL FUNCTIONS

Customer focused while supporting the day-to-day with the internal warranty team.
Must be able to handle a large volume of service tickets in a timely manner (review, enter, schedule, track all service requests average volume is 500 tickets per month)
Manage complex homeowner concerns, escalations and service using sound judgement to resolve issues while knowing when to involve the warranty manager.
Work with homeowners, trades and internal teams to resolve warranty concerns in accordance with Rohit Homes best practice and performance guidelines.
Build strong relationships with trade partners and hold them accountable for timely, quality completion of warranty work and service commitments.
Detail orientated to ensure accuracy in scheduling both technicians and trades, ensure warranty commitments are completed accurately and that customer experience remains positive.

Perform other duties as assigned.

ESSENTIAL SKILLS AND COMPETENTCIES:

You are calm, approachable and genuinely enjoy helping people solve problems.
You are level-headed and are not afraid to have difficult conversations, when necessary, possess the ability to de-escalate when required.
You can see patterns to get to the root cause of issues and find practical solutions for all parties.
You are highly organized, proactive and detail orientated.
A commitment to a positive homeowner experience
Excellent communication and relationship-building skills.

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More about this job

Responsibilities

Coordinate high-volume homeowner warranty requests, including reviewing, entering, scheduling, and tracking service tickets. Resolve homeowner concerns and escalations while collaborating with internal teams and trade partners to ensure timely, quality service and a positive customer experience.

Requirements

The role calls for a calm, approachable, highly organized person with strong communication and relationship-building skills who can manage a large volume of service requests accurately. Candidates should be comfortable handling difficult conversations, de-escalating concerns, identifying recurring issues, and using sound judgment to find practical solutions.

Skills

Customer Service
Warranty Coordination
Service Ticket Management
Problem-Solving
Escalation Management
Conflict De-Escalation
Root Cause Analysis
Scheduling
Organization
Attention to Detail
Communication
Relationship Building
Trade Partner Management
Accountability
Team Collaboration
Sound Judgment

Visa sponsorship

Not detected in the job text

Keywords

New Home Warranty
Homeowner Support
Warranty Concerns
Service Tickets
Service Requests
Ticket Review
Ticket Entry
Service Scheduling
Service Tracking
Escalation Management
Customer Experience
Trade Partners
Warranty Team
Warranty Performance Guidelines
Issue Trends
Root Cause Analysis
Quality Completion
Service Commitments
De-Escalation
Problem-Solving

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